60% Concentration That Killed an Exit
Raj Mahajan bought a salon software business, tripled it to $11M ARR. Then his biggest customer launched a competitor.
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Topics in Raj’s interview:
Wanting to move “from coach to quarterback”
Buying a niche point-of-sale software company
Converting to cloud-based SaaS
Growing recurring revenue from $4 to $11 million
Establishing a headquarters for the remote company
A failed exit to private equity
His biggest customer stealing his software
Emotional turmoil of Covid + lawsuit
Choosing to…
The skinny
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