Latest / Behind The Village Podcast / How StagePro Canada Turned an Idea on a Napkin Into a Product | Marc Bennett

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How StagePro Canada Turned an Idea on a Napkin Into a Product | Marc Bennett · Behind The Village Podcast

• 0:00
  When you start lining up all of the little things
• 0:03
  that have to happen in order to have a successful
• 0:05
  soft launch of a product and all the things that
• 0:08
  can go wrong and all of the fears and anxieties
• 0:11
  that come with an entrepreneur putting his name
• 0:15
  out there, risking the negative feedback, risking
• 0:18
  everything, you really do have to just keep pushing
• 0:23
  forward and stay positive. You're listening to
• 0:28
  the Behind the Village podcast. Our guest today
• 0:31
  is Mark Bennett from StagePro Canada. So for
• 0:38
  people that have no idea what I am specifically
• 0:42
  talking about when I say StagePro Canada, can
• 0:45
  you kind of tell us what it is and who you are?
• 0:48
  Right. So, well, I'm a musician. I've been a
• 0:56
  practicing musician for about 30 years. The one
• 1:02
  thing that I always struggled with, and not every
• 1:06
  musician struggles with this, but is the remembering
• 1:09
  my lyrics or a speech or anything just due to
• 1:15
  the excitement of the atmosphere and being on
• 1:20
  stage. I've always written lyrics on pieces of
• 1:27
  paper. I've put them on small tablets. I've always
• 1:32
  felt more secure having that backup of support
• 1:36
  almost if I get caught. Now I get caught quite
• 1:41
  often myself, but other musicians may have a
• 1:45
  better idea of memorizing, but I've always struggled
• 1:49
  with that. And I don't want to have to worry
• 1:52
  about that. So I started looking for ways other
• 1:56
  musicians accomplish having their lyrics or speeches
• 2:01
  or whatever they need at their disposal, but
• 2:07
  in a fashion that's hidden from the audience.
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  So you don't want a tower with... uh teleprompter
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  like a table right in front of you like yeah
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  right you want something that's camouflaged right
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  so i always looked for something like that it
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  looks more like like a monitor would look to
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  somebody standing in the crowd just gear on stage
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  from the back but not know what it is i work
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  in the engineering field um i'm a programmer
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  cnc machines i've run lasers brake presses and
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  dabbled in some welding so i decided to design
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  and create my own stage prompter now stage pro
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  canada came from a napkin um when it came to
• 3:06
  the implementation of pitch for screen when it
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  came to the implement implementation implementation
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  of the mini computer the location And the force
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  kept driving to the point where now I've got
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  it, unlike anybody else, I've made it out of
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  metal, aluminum to keep it light, with StagePro
• 3:29
  Canada software to drive the unit so that the
• 3:34
  client has editable features built right into
• 3:39
  the unit, can set up their set lists, their song
• 3:42
  orders, font sizes. Colors, scroll speeds, pauses,
• 3:49
  stops, page turning, wireless page turning, all
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  on one unit to make it convenient for setting
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  up your shows, your gigs, your speeches. And
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  we remember this is not just for musicians. StagePro
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  Canada is for public speakers, churches, boardrooms.
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  Chamber of Commerce, there's 1 ,200 of them in
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  Ontario, and I'm sure every one of them could
• 4:17
  use a StagePro prompter. Casinos, casino boardrooms.
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  Teaching could be used in colleges, universities.
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  So this is a wide range of application, not just
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  for musicians. We engineered and developed StagePro
• 4:36
  Canada, which is an all -in -one inclusive unit.
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  it's all you need but i went one step further
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  and i actually outfitted the unit so that you
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  could hook up satellite units with it which stage
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  pro canada also provides at a lower cost so that
• 4:59
  you can have full stage coverage or each member
• 5:04
  can have their own unit if that was the case
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  and the wireless foot switch would be driven
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  by your lead vocalist or whoever's doing the
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  page turning and the whole band would get all
• 5:18
  the information in real time. So that's where
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  StagePro Canada came from was a tool for musicians,
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  public speakers or anybody that needs a prompt
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  that's camouflaged. into their into their site
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  yeah like walk me through how you go from that
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  concept of like maybe I want to build my own
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  and then actually going through the process because
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  I feel like a lot of people have ideas have things
• 5:44
  that are like you know I wish I could do that
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  I wish that I like there's this problem that
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  I have and I have this idea in my head but I
• 5:51
  don't know how to execute it and actually put
• 5:52
  it as a physical product like manifest it into
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  reality how do you how do you go about doing
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  that the idea The idea is an idea until it's
• 6:02
  more than an idea. So if you, basically I had
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  the idea, but an idea that was created already.
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  So my idea was to take something that works and
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  make it work better or make it work for me or.
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  simplify it to the point where anybody can use
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  it. Only give what the tools that are actually
• 6:37
  needed. So once I knew exactly what I wanted
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  it to do, it became making it happen and an idea
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  of making it happen. So this is where the power
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  of people come. If you don't have the answer,
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  and we've spoke before about this, you go and
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  find the answer. Yeah. So here's an idea. Who
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  do I need to speak to? Well, the first person
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  I need to speak to is somebody that can help
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  me design the idea. Right. So you sit down, you
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  go through the design process. Once you have
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  the design process and you've come up with a
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  prototype of what you would like it to do, then
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  you go into the manufacturing. process so you
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  have it drawn up then you have it cut and then
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  you you go into the fabrication process so you
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  figure out your hardwares and everything that
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  you need and then it's the software process and
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  then you so you can buy countless apps or whatever
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  to do kind of what you're doing but all of those
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  apps are basically driven by you know your cell
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  phone or by something that's plugged into a monitor
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  so stage pro canada was meant to be a simplified
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  all -in -one unit with software that for instance
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  i want my eyes are bad so i wanted font that
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  was two inches instead of the ones that come
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  which are usually about an inch right but i want
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  to be able to see this from a far distance away
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  Then the next step was to get a wireless controller
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  for page turning that would be able to be used
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  in a longer distance away from the unit, but
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  with font sizes big enough to be able to read.
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  So you start driving the colors of the fonts.
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  How do I break up the verses? How do I break
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  up the choruses? Then you develop that part of
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  it. So you basically, you're going from the engineering
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  stage. design stage, to the engineering stage,
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  to the development stage, to the software stage,
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  to fabrication stage, prototype stage. And you
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  keep fine tuning until you end up with the product
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  that you envisioned at the beginning, the one
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  that you envisioned on the napkin. So it's all
• 9:07
  about order of operation and the people that
• 9:11
  you surround yourself with. to help you get to
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  the finish line for the product that you're doing.
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  Yeah, that's really cool because I don't know
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  very many people that have actually designed
• 9:21
  a product from start to finish type of thing.
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  How long did all of these stages take? I started
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  the first prototype three and a half years ago.
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  Wow. Three years ago. About three years ago.
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  And that's the one that you made out of a wooden,
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  you know, like, yeah. Yeah. So it's taken three
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  years to get to this point. Three very, very
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  difficult years because I'm not a patient person,
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  right? But when you start lining up all of the
• 9:58
  little things that have to happen in order to
• 10:01
  have a successful soft launch of a product and
• 10:04
  all the things that can go wrong and all of the
• 10:06
  fears and anxieties that come with an entrepreneur.
• 10:11
  putting his name out there, risking the negative
• 10:13
  feedback, risking everything. You really do have
• 10:18
  to just keep pushing forward and stay positive.
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  Talk to positive people, surround yourself with
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  positive people who are not afraid to give you
• 10:29
  the negative feedback so that you can make what
• 10:33
  is positive better. And just stay the course,
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  I think. um just stay the course no nothing good
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  is easy i like that really um so yeah it was
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  basically it was just one step at a time one
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  day at a time i mean i had to wait a year and
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  a half for the software to be developed wow right
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  that that's how long it took for the software
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  and then The smallest little things that you
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  think are not important become important. So
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  everything is important. And you can't rush.
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  Just be patient. And it was difficult to be patient
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  because you want to share this with everybody.
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  You want to get it out there. You want to be
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  rolling. But the fears and repercussions of a
• 11:35
  product that isn't ready. outweigh the impatience
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  and desire to get on the market. So it was a
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  very, it was a balancing act of, am I ready?
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  Am I not ready? Is the product ready? Is the
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  product not ready? And it, you just, you just
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  know, I think when you're ready and yeah, like
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  I just feel like, okay, I've got it to the point
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  now where. it's going to benefit a musician it's
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  going to benefit a public speaker it's going
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  to benefit whoever uses it for the purpose that
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  it's designed for it's going to give you confidence
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  on stage it's going to help you get through that
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  set even if you don't use it knowing it's there
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  is enough sometimes for people to um to get up
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  and do what they have to do you know what all
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  these things kind of you know reminds me of because
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  all of these parts as you mentioned all of these
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  parts need to work together in order to create
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  the final product right and as you're developing
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  and going through each and every one may not
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  work as well or needs tweaking or needs to improve
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  things how do you like figure out the balance
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  or you know did other people help you figure
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  out that balance of you know what like this this
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  design or this this this thing that we built
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  this is good enough you should be focusing on
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  other things instead or you should be focusing
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  on the software you should be focusing on this
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  now because you know this works like how did
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  you kind of balance how each and each component
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  works because i feel like I personally, I would
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  get overwhelmed with the idea of I need to make
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  this perfect or I envisioned it to be a very
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  specific way. And when it doesn't look or operate
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  a certain way, I would obsess. Personally, I
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  would obsess over, you know, I want to I want
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  this to be just like I imagined instead of, you
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  know, this is good. This is already works. This
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  is fine for to go to the next stage or to move
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  on to the next part. Right. I could I've developed.
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  or put this together in a fashion that works
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  for me and also worked for Barstool Confessions.
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  They used it. Countless other bands that I've
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  met have used it. Friends of mine have taken
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  it, gone through the whole system and used it.
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  So the negative feedback, which I think is the
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  most valuable feedback. will drive the small
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  changes incrementally to get it to where you
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  can hand it out, give it and say, you know what,
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  I think it's good just the way it is. That's
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  a lot of time right there. And why it took so
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  long to get it to this point is because I've
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  been using it on stage for two years to find
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  out what could go wrong, what will go wrong.
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  And now I'm confident enough to take it. everywhere
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  anywhere at it like at any time because I know
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  it works and uh that that was the tough part
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  was you know putting it to trial putting it in
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  use and then using it over and over again um
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  how were those trials by the way like how was
• 15:03
  it when you first kind of put it on stage like
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  what were the issues that you then started correcting
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  over time like what were the bait like The things
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  that you, the flaws that you figure out and then
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  fixed over time. Um, the pitch of the screen
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  so that you don't get the glare from the lights.
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  Oh, I see. Um, the angle, uh, the cooling of
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  the, uh, because it gets hot up there. I put
• 15:27
  in, um, some AC infinity, uh, fans. on the external
• 15:31
  to keep the cabinet cool on the inside there's
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  a fan in the mini computer which keeps it pretty
• 15:37
  cool but the monitor gets warm so i have a really
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  uh a really good cooling system you can actually
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  feel the cold air coming out through the bottom
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  now that was one of the things we did um just
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  the uh the scrolling the scroll speeds i had
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  three speeds now i've got as many speeds as you
• 15:57
  want because some songs are faster than others
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  and you have to time everything oh yeah that's
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  true um the the wireless foot switch you know
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  the bluetooth connected connectability it's driven
• 16:09
  by windows 11 which i really like because i can
• 16:13
  go into genius or any other lyric website copy
• 16:18
  and paste right into the right into the software
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  like in real time like right there because it's
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  all windows 11 based We went ahead and one of
• 16:27
  the things that I used to worry about was it
• 16:30
  was an internet -based program. Oh, yeah. Right?
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  So my worry was what if the location doesn't
• 16:40
  have an internet connection? So I took the software
• 16:44
  and I had it redone to include an offline version
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  so that your client can use the online version.
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  to make edits from a pc or from a laptop which
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  can be sent directly to the stage pro but then
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  i've got an on offline version which you can
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  develop your set lists and all of your information
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  in the offline version so that you do not need
• 17:13
  a connection so you can use the prompter on a
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  farm 600 kilometers in the middle of the bush
• 17:21
  While you're singing and playing or doing whatever
• 17:23
  you do, you do not need an internet connection.
• 17:26
  It's a downloadable StagePro software now. That's
• 17:30
  cool. So that was something that came up later.
• 17:33
  I wanted it online and offline so that the client
• 17:37
  never has to worry about losing a connection.
• 17:40
  Yeah. That was huge. So now we've upgraded the
• 17:44
  software to include that. There's also the...
• 17:47
  The fact that StagePro Canada, like we've took
• 17:49
  into the effect or into account the glare. So
• 17:53
  you can buy different shades of plexiglass, which
• 17:57
  are custom fit for the top. And that also keeps,
• 18:01
  you know, sweat musicians or whatever. It gets
• 18:05
  hot up on the stage, keeps it off of your gear.
• 18:08
  It's a protective layers, which are options.
• 18:11
  We have an optional faux leather cover. that
• 18:17
  i had designed to uh for transporting from one
• 18:21
  uh location to the next and we got the unit down
• 18:26
  to 29 pounds so um it's very uh it's easy to
• 18:31
  carry you can carry it with one hand um with
• 18:34
  with the side handle well it used to be so the
• 18:38
  original one was made out of steel And not aluminum.
• 18:42
  That was my first prototype. Right. And it was
• 18:44
  59 to 60 pounds. That's heavy. Yeah. You're right.
• 18:47
  So which is, which would work for like, like
• 18:51
  a casino or a boardroom or somewhere where they're
• 18:55
  not going to be moving it around too much because
• 18:56
  it came on wheels. Right. Right. So you could
• 19:00
  roll it into the areas that you had to use it.
• 19:03
  But in order to make it usable for like. 80 %
• 19:08
  of the population that doesn't feel like lifting
• 19:10
  60 pounds. I had to change, redesign and change
• 19:14
  the whole, um, body structure. How are like teleprompters
• 19:19
  viewed in the industry? Not, is it called teleprompters
• 19:23
  or a monitor, right? Yeah. Teleprompter monitor
• 19:25
  stage prompter. Um, so it's, it, you're going
• 19:31
  to get feedback from everybody's got an opinion
• 19:34
  on everything. Okay. um there's going to be musicians
• 19:39
  that say you know you shouldn't need a stage
• 19:43
  prompter you shouldn't need prompts you shouldn't
• 19:46
  need sheet music you shouldn't need a tab on
• 19:51
  your microphone stand you should not need all
• 19:55
  of these tools in order to be a professional
• 19:57
  musician so my response to that is go to a restaurant
• 20:07
  or a bar or a club or anywhere where there's
• 20:12
  live entertainment music speeches going on and
• 20:15
  you're gonna find that they are using mic stands
• 20:22
  yeah yeah tabs they are using sheet music they
• 20:27
  are laying books down on the ground and flipping
• 20:29
  the pages while they perform and all of these
• 20:34
  tools are great if it gets you through but the
• 20:38
  crowd does not need to be a part of that we do
• 20:42
  not need to see that they are there so one of
• 20:46
  the things about stage pro that i really like
• 20:49
  is that it is camouflaged yeah yeah okay and
• 20:53
  fully integratable into your setup you do not
• 20:58
  need to fear being on stage or fear like we have
• 21:05
  Probably 16 to 18 songs, 12 of which we perform
• 21:11
  because I have StagePro. After each show, I'll
• 21:16
  ask, did you know that I had to use StagePro
• 21:20
  prompter on stage for the last six songs? No,
• 21:25
  we did not know. Those six songs would not have
• 21:28
  been played had I not had. the stage pro on stage
• 21:33
  with me, you know? Yeah. And I can only really
• 21:36
  speak for me and my industry and my experience,
• 21:40
  but I do a lot of presentations as well. Right.
• 21:44
  And whenever I have been in, uh, you know, backstage
• 21:48
  and, and, or Whenever I do presentations, there's
• 21:51
  usually other people that are presenting as well.
• 21:53
  And sometimes they're first time presenters or
• 21:56
  they're like, they're new, they're just starting
• 21:58
  or like doing whatever. And the nervousness,
• 22:01
  like that fear is like, oh my God, like, what
• 22:02
  if I, what if I forget? What if I like, it's
• 22:04
  a very common thing. And sometimes I forget it.
• 22:08
  I forget my, what I'm supposed to say as well,
• 22:10
  because my presentations revolve around marketing.
• 22:12
  And sometimes they're like. An hour, two hours,
• 22:15
  three hours long, depending on what it is that
• 22:17
  I'm that I'm doing. And I luckily I have like,
• 22:21
  you know, a PowerPoint that I can just, you know,
• 22:24
  go to the next one is like, oh, yeah, that's
• 22:25
  what I was supposed to talk about. But if I didn't
• 22:27
  have that, I swear to God, like I would not remember
• 22:29
  half of what I'm supposed to be saying. Right.
• 22:32
  So having something that I can just kind of use.
• 22:37
  Right. That kind of shows me or this is the next
• 22:40
  point. This is the next thing like. I would find
• 22:42
  that incredibly valuable, right? Because sometimes
• 22:46
  when you're on stage, the presentation is behind
• 22:49
  you. You can't quite see it, right? Or you're
• 22:52
  supposed to be addressing. At the end of the
• 22:53
  day, you're doing a show, right? As you mentioned,
• 22:56
  the audience doesn't care and doesn't want to
• 22:59
  know that you are reading from somewhere, right?
• 23:03
  And it doesn't matter to them because what they
• 23:06
  want is they want a good show. You look at any...
• 23:10
  footage of live concerts or whatever, seven times
• 23:15
  out of 10, you're going to see stage prompters
• 23:17
  on those stages. Ozzy Osbourne, that guy's got
• 23:21
  a stage, he had a stage prompter for his lyrics
• 23:24
  all over the stage. Oh, cool. From one end to
• 23:27
  the other, right? Now, he's been, you know, singing
• 23:32
  Crazy Train and Mr. Crowley and Bark at the Moon
• 23:36
  and for... Years. Forever. Forever. And he still
• 23:42
  used StageProctor. So we're just trying to bring
• 23:46
  that feel into an affordable environment. Pretty
• 23:50
  much StagePro Canada is the cost of a laptop.
• 23:54
  You're looking at full integrated gear with Windows
• 23:59
  11. For all of your other needs, you may use
• 24:02
  it for your other musical tools and not just
• 24:05
  for prompts. For really anybody that would be
• 24:07
  on a stage or that would be presenting something
• 24:10
  to other people, right? Because you want to be
• 24:13
  able to deliver the information however it is,
• 24:15
  whether it's musically or, you know, whatever
• 24:18
  it is that you say. You want to be able to deliver
• 24:20
  what you're supposed to be delivering, like what
• 24:23
  you said you would deliver. Sometimes you'll
• 24:27
  get finished. that presentation and realized
• 24:29
  that one of the most important bullet points
• 24:32
  that you wanted to get out you forgot yeah right
• 24:35
  now that one bullet point could be the one point
• 24:38
  that drives your sales up 50 for that month but
• 24:42
  you missed it you missed so it's true you missed
• 24:46
  that one point when i when i when i build my
• 24:49
  presentations i do literally do do it exactly
• 24:52
  like that i build the i build the powerpoint
• 24:54
  right and then under in the notes section i give
• 24:57
  myself like um you know keywords right like this
• 25:00
  it would be for these three things as an example
• 25:03
  right but oftentimes i don't put those keywords
• 25:07
  in my uh in my powerpoint right I give myself
• 25:12
  like something that gives me a clue as to what
• 25:14
  I'm talking about or something that is more useful
• 25:15
  for the audience to see rather than just, you
• 25:18
  know, talk about this, right? But yeah, it is
• 25:21
  often when I go back to my presentation after
• 25:23
  I've done and I go back to my PowerPoint and
• 25:25
  see the notes and it's like, oh yeah, I should
• 25:27
  have mentioned this or like this would have been,
• 25:29
  you know, I always miss like a couple points
• 25:31
  here and there, you know, throughout and that
• 25:34
  would be like so much easier if I could have.
• 25:38
  a prompter that i can carry with me that i can
• 25:40
  bring with me to the shows because not everybody
• 25:43
  not everywhere that i go to do my presentations
• 25:45
  has you know one kind of ready a teleprompter
• 25:49
  ready for you right right and so that's what
• 25:51
  i like about stage pro is that i can bring that
• 25:53
  with me as one of the tools that i that i use
• 25:56
  put it on right and Everybody's not the wiser.
• 26:00
  And I have those keywords. I have that, you know,
• 26:02
  for each and every slide. As soon as I go to
• 26:04
  the slide, go to the next page, then I can be
• 26:06
  like, oh, hey, these are the things that I'm
• 26:08
  supposed to remember to talk about. Yes. And
• 26:10
  you could also use the Windows 11 Wi -Fi Bluetooth
• 26:14
  capabilities to transfer the prompter information
• 26:17
  to a smart TV or a big screen in the church so
• 26:22
  that you have a whole congregation now reading
• 26:25
  the lyrics. for choir oh yeah right from the
• 26:31
  prompter on your big screen so you have all of
• 26:33
  those uh windows 11 transferability uh options
• 26:38
  right yeah that's super cool which really helps
• 26:40
  so stage pro canada with the two usbs that are
• 26:44
  available one on the front and one in the back
• 26:46
  you basically just put your usb thumb drive in
• 26:50
  you you copy the information uh through windows
• 26:54
  11 and paste it into stage pro and push submit
• 26:58
  and you're basically watching your scroll your
• 27:00
  scrolling speech in about 30 seconds oh yeah
• 27:03
  like the whole thing yeah like it's that fast
• 27:07
  and the usb value you can have all of your speeches
• 27:11
  all of your presentations on a flash drive and
• 27:15
  just load them into stage pro in a minute like
• 27:19
  so the ease of use and the how fast you can be
• 27:23
  set up to do your presentation is very quick
• 27:26
  yeah very fast awesome yeah I think there's a
• 27:30
  comfort too just in terms of being on that because
• 27:32
  I I'm not an on -stage person so so knowing that
• 27:36
  you know if someone were I feel like there'd
• 27:39
  be a certain I feel like there'd be a certain
• 27:42
  freedom knowing that there's something to catch
• 27:45
  you right where you can kind of let go a little
• 27:47
  bit or you know if you're presenting or whether
• 27:50
  you're singing on stage you can kind of let your
• 27:53
  brain go a little bit more you don't have to
• 27:55
  think so hard knowing that there's something
• 27:56
  there that's going to be able to back you up
• 27:58
  back you up if i you blank or yeah well and to
• 28:03
  your point you you can technically if you don't
• 28:06
  want to be the musician that uses uh a tool on
• 28:10
  stage put it in your rehearsal space because
• 28:13
  in your rehearsal space it'll be there for when
• 28:17
  you're practicing your songs yeah and you can
• 28:19
  memorize right off of stage pro for your live
• 28:22
  performances so it's it could be a very useful
• 28:26
  tool for any music space or public speaking space
• 28:31
  that you're practicing in it's a practice tool
• 28:35
  it could be used for teachers yeah uh vocal teachers
• 28:39
  when they're teaching students to sing They don't
• 28:43
  have to give them a big book now on a black book
• 28:46
  cart. You can have StagePro right in the corner
• 28:49
  and your students can be singing right off of
• 28:51
  that, right off of the unit. So for practice,
• 28:55
  for rehearsals, for recording studios, you know,
• 28:59
  its purpose is not just on stage. It could be
• 29:03
  a tool to help you prepare for the stage. Absolutely.
• 29:06
  Yeah, that makes a lot of sense. Yeah, I like
• 29:09
  that. So for people that want to know more information,
• 29:12
  Because I know we've been talking about, you
• 29:14
  know, you've been working on this for three and
• 29:16
  a half years now. For people that want to know
• 29:19
  more about this, that want to go and potentially
• 29:23
  purchase one or contact you and figure out, you
• 29:26
  know, where to buy one of these, where should
• 29:30
  people go? www .stageprocanada .ca would be a
• 29:34
  good start. If you want to check out the product,
• 29:37
  you're welcome to go there. You know, and while
• 29:39
  I'm thinking about it. this is a local product.
• 29:42
  Like it was made right here, right? Cold water.
• 29:44
  Cold water in Ontario. Ontario, exactly. So where,
• 29:47
  for people that want to go purchase one, like
• 29:50
  what's your area of service? Like where are you
• 29:53
  willing, let's say do a product demonstration.
• 29:54
  Where are you willing to go? Where are you willing?
• 29:56
  How does it work, the whole purchase and delivery,
• 29:58
  I guess, of it? Yeah, so the Stage Pro would
• 30:02
  be, it's going to be available hopefully in some
• 30:05
  smaller music stores in the next little bit.
• 30:10
  Right now, it's kind of like a soft launch as
• 30:14
  we spoke. So it would be like you call, we can
• 30:18
  talk about it. If it's something that's going
• 30:21
  to benefit you or interests, then I would be
• 30:24
  willing to give it to one of our sales reps in
• 30:27
  your area who would be happy to come and see
• 30:29
  you and talk to you and give you the demonstration.
• 30:32
  Eventually, we would like to get into be able
• 30:35
  to ship. Right now, it's only Canada. Stage Pro
• 30:39
  Canada is only available in Canada, but eventually
• 30:42
  we'd be able to ship the product right to you.
• 30:46
  You guys are going to be helping out however
• 30:48
  you need to do in order to make it happen. Exactly.
• 30:52
  Wherever I get reached out from, I'll make sure
• 30:54
  that we can service them. Yes. Cool. Yeah. Cool.
• 31:15
  Thanks again, and I'll see you next time.