Latest / Business of Tech: Daily MSP News & IT Services Analysis
PC Market Growth Driven by Tariffs; AI in Customer Service Faces Trust Issues Amid Breaches
ConnectWise has confirmed it was the target of a cyber attack by a nation-state threat actor, affecting a small number of its ScreenConnect customers. The company has since patched the software and implemented enhanced monitoring measures to secure its environment. This incident highlights the increasing targeting of remote monitoring and management (RMM) tools by advanced threat actors, particularly from Russian and Chinese intelligence services. The breach, occurring shortly before the IT Nation Secure Conference, raises concerns about the security of RMM tools, which are now viewed as…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.