16 - Crafting Exceptional Customer Experiences: Why Listening to Your Frontline Matters with Global Performance Institute's Gregory Offner
Your host, Craig Andrews, talks with the Founder and CEO of Global Performance Institute, Gregory Offner. Gregory is a renowned workplace experience strategist and award-winning keynote speaker. His work helps organizations engage and retain employees who deliver purposeful, profitable performances each day at work.
As an award-winning keynote performer, Gregory helps organizations and the people within them shape cultures of highly fulfilled, high-performing people. He discovered his perspectives on navigating change, and his passion for creating experiences that 'rock' could serve, inspire…
The skinny
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