Latest / WCHS Network Podcasts / 05/20/2026 Ask the Expert with Foster Foundation Repair

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05/20/2026 Ask the Expert with Foster Foundation Repair · WCHS Network Podcasts

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Speaker 1: The views and opinions expressed on this program do not
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Speaker 1: necessarily reflect the views and opinions of five ADWCHS it's
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Speaker 1: employees or WVRC Media.
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Speaker 2: It is twenty two minutes past day to Talk. You
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Speaker 2: are listening too, ask the experts, WCHS the Voice of Charleston.
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Speaker 2: It is Wednesday, May twentieth. That means we're welcome into
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Speaker 2: the studio. The owner of Foster Foundation Repair, Brett Houston,
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Speaker 2: is joining us again today. How you doing today? Brett
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Speaker 2: doing very well. Thank you, appreciate you coming in and
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Speaker 2: sharing your expertise this morning. You can find more information online.
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Speaker 2: It's Foster Foundation Repair dot com. Foster Foundation Repair dot com.
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Speaker 2: We're gonna tell you much more about Foster Foundation Repair
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Speaker 2: as the morning goes along here. But if you wanted
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Speaker 2: to check out the web page, all kinds of great
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Speaker 2: information over on that website, different services that Foster provides
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Speaker 2: and information along those lines, So you're more welcome to
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Speaker 2: head on over there. You can check it out if
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Speaker 2: you have any questions as far as that goes. But
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Speaker 2: it's been a litt while since we've checked in with you.
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Speaker 2: House things going in spring so far.
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Speaker 3: They it's been dry. So we have been very very productive.
1:09
Speaker 2: Knock on wood because I hear that the rest of
1:11
Speaker 2: the month may not be the case. Its change.
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Speaker 3: No, I think our Memorial Day plans are going to
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Speaker 3: be shifting a little.
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Speaker 2: Bit unless they're unless it involves water somehow, I guess
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Speaker 2: like rain jackets. You're welcome to give us a call
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Speaker 2: this morning, and you can give us a tax if
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Speaker 2: you have any questions about your foundation, basement repair, any
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Speaker 2: of the services that Foster Foundation Repair can help you with,
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Speaker 2: cross spaces, encapsulation, all the things that we talk about
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Speaker 2: on here. You can call us this morning three zero
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Speaker 2: four three four five fifteen fifty eight three four five
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Speaker 2: fifteen fifty eight. You can text three zero four non
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Speaker 2: three five five zero zero eight three zero four non
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Speaker 2: three five five zero zero eight some things that is
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Speaker 2: worthwhile talking about a little this morning. You know, we
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Speaker 2: talk about a lot of the services that Foster offers,
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Speaker 2: and we'll get a little bit into that as well.
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Speaker 2: But you're another one of our local businesses that do
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Speaker 2: business here locally, employee local people, and so it's a
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Speaker 2: good idea to take a look at just broadly, Foster
2:03
Speaker 2: Foundational Fair. What makes you a little different. What sets
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Speaker 2: you apart from some of the other folks that are
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Speaker 2: out there. Yeah, so, yeah, we are.
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Speaker 3: We are definitely a locally owned small business. My wife
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Speaker 3: and I own the business. We are. We're based out
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Speaker 3: of kind of the dumbar North Charleston area is where
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Speaker 3: our shop is located. Our mailing addresses Winfield. I grew
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Speaker 3: up in Winfield, graduated from Winfield High School. My wife
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Speaker 3: is from Huntington. So yeah, we are. We're certainly a
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Speaker 3: kind of born and bred here. I was born in
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Speaker 3: West Virginia. But the company, I guess is right. So yeah,
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Speaker 3: that's That's something I'm proud of, is that we are
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Speaker 3: a small business. We are local. We're competing with some
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Speaker 3: pretty large some reason, Foundation Repair has become a large
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Speaker 3: business nationally, and and that's who we're competing with is
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Speaker 3: these large companies, which is perfectly fine, but it's just
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Speaker 3: a it's been an interesting shift in the market in
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Speaker 3: the last I don't know, five to ten years.
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Speaker 2: It is interesting and and this isn't what this show's about,
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Speaker 2: but you bring up a very good point. You're still
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Speaker 2: locally owned and operated and under the name of a
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Speaker 2: Foster Foundation Repair. It used to be like when people
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Speaker 2: would complain about you know, the Walmarts of the world
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Speaker 2: and stuff like that, which complain after you spend there, right,
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Speaker 2: I mean we voted with our dollars on those things
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Speaker 2: to begin with. But but but the people that would
3:26
Speaker 2: complain about that, it was obvious it was Walmart would
3:28
Speaker 2: come in and then suddenly there their local store whatevery
3:32
Speaker 2: went out. What's happening now is we're seeing companies come
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Speaker 2: in and they're not they're not buying, they're they're not
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Speaker 2: putting things out of business. They're buying the businesses and
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Speaker 2: then they're operating them. And so you might actually think
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Speaker 2: it's still a local business if you didn't know any better. Yeah,
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Speaker 2: that is very true.
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Speaker 3: I mean we get I don't know why this happens,
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Speaker 3: but it's almost weekly we get approached by some investment
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Speaker 3: firm that they want to buy us. I don't know
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Speaker 3: why foundation repair is such a hot commodity, but it is.
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Speaker 3: But we're not we're not selling, we're not going anywhere.
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Speaker 3: We're we're very fortunate to be thriving and growing. And
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Speaker 3: while while competing against these other companies and and and
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Speaker 3: I think it is it does have a lot to
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Speaker 3: do with with kind of who we are as a company.
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Speaker 3: It's our you know, our people are. We're a client
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Speaker 3: focused first company. We're not a volume company. We're not
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Speaker 3: looking to do the most, you know, the most revenue
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Speaker 3: in any given year. It's just, uh, we want to
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Speaker 3: Our goal is to provide a high quality product or
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Speaker 3: finished repair for someone that we can.
4:34
Speaker 2: Uh.
4:35
Speaker 3: I actually ran into we did. We did a small
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Speaker 3: driveway replacement for my former basic high school baseball coach.
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Speaker 3: He had a he had a small the bottom of
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Speaker 3: his driveway had had broken apart and heaved. And I
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Speaker 3: see him at the ballpark twice a week, probably My
4:54
Speaker 3: son and his grandson played baseball uh in the same league.
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Speaker 2: And uh.
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Speaker 3: His wife mentioned to me that every time they back
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Speaker 3: in and out of the driveway, he mentions, I don't
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Speaker 3: feel the hump anymore. So, I don't know why that
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Speaker 3: that came to me. It's just a funny story that
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Speaker 3: but the conversation I had with you know, my high
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Speaker 3: school baseball coach.
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Speaker 2: And the shure that the matter is there's little things
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Speaker 2: like that that can get to your house, you know,
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Speaker 2: things that don't get repaired for so long or whatever
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Speaker 2: it might be. So I mean there's something to that
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Speaker 2: for sure.
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Speaker 3: Yeah, that's a good story. So yeah, definitely we're local.
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Speaker 3: We I mean, our our radius has grown a little
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Speaker 3: bit over the last six months, but generally we have not.
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Speaker 3: We don't go very far. We're basically Charleston Elkview. Hurrican
5:40
Speaker 3: has been our primary area of service. We're expanding that
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Speaker 3: a little bit into Huntington and Ashland. We don't really
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Speaker 3: go after that area as far as advertising goes, but
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Speaker 3: I mean that's that's our core area is right here
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Speaker 3: in the in the Kannall Valley.
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Speaker 2: That's and and that's really, you know, part of what
6:00
Speaker 2: it's all about with being a small business. And it
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Speaker 2: also means that you have control over the folks that
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Speaker 2: you hire. You can vet that however you want to.
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Speaker 2: I mean, the standards are really what sets you apart
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Speaker 2: when it comes to those things. And that's really important
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Speaker 2: when it comes to people making what sometimes can be
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Speaker 2: an investment into repairing the repairs on their home.
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Speaker 3: Well, it certainly is an investment, or it can be.
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Speaker 3: I mean, we do projects that are one thousand dollars
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Speaker 3: and we do them that are We've done some on
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Speaker 3: a residence that we're over one hundred and I mean
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Speaker 3: that is a significant investment. But our people, we are
6:32
Speaker 3: very i'd say we're very picky about who we hire
6:36
Speaker 3: to begin with and then who we retain. I think
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Speaker 3: it's very important to have a good work environment for
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Speaker 3: our employees. If I've always said that, you almost spend
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Speaker 3: more time at work with your coworkers than at home
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Speaker 3: with your family. So I think it's it's very important
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Speaker 3: that we have people who want to be around one
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Speaker 3: another while we're at work and have a good time
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Speaker 3: while they're at work, or you know, I really enjoy
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Speaker 3: when I hear our employees out in the in the
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Speaker 3: shop laughing and having a good time, you know, in
7:07
Speaker 3: the in the morning or afternoon before they really get
7:10
Speaker 3: get going. So yeah, that's something I think sets us.
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Speaker 3: Sets us apart, is the quality of people that we uh,
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Speaker 3: that we employee. I mean I kind of always use
7:21
Speaker 3: the standard that if I'm not willing to send them
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Speaker 3: my house unsupervised, I don't want to send them to
7:26
Speaker 3: to anybody else's uh. And I think that's very important,
7:30
Speaker 3: uh to have good, high quality people. And we've been
7:32
Speaker 3: it's been difficult. I mean it's it's been along. We
7:35
Speaker 3: have grown very slowly. We started with four guys out
7:40
Speaker 3: in the field or up to fifteen at the moment,
7:43
Speaker 3: and that that took us about four years to build
7:46
Speaker 3: that core group of people. But but that's the growth
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Speaker 3: has been because we have been trying to build a
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Speaker 3: high quality group of people that are kind of multi talented.
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Speaker 3: Have you know, a bunch of people with different skill sets.
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Speaker 2: And that really been able to put together your team
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Speaker 2: like that. As being a small business owner and having
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Speaker 2: people that you're comfortable with in those regards, I mean
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Speaker 2: that that's very important, and that's really as being sort
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Speaker 2: of the face of the franchise so to speak. I
8:17
Speaker 2: mean that's really what's very important to the community and
8:19
Speaker 2: the people that out there. I mean, they're looking to
8:21
Speaker 2: make a relationship on something along these lines, and sometimes
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Speaker 2: it's a little better to know somebody that's from your community,
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Speaker 2: that you know that are vetting employees and not somebody
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Speaker 2: that's i mean, frankly doing a cattle call, trying to
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Speaker 2: get as many people in the door that they can
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Speaker 2: that will show up to work and then you know,
8:34
Speaker 2: let the chips fall where they may. I mean, sometimes
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Speaker 2: that might work, but sometimes it may not.
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Speaker 3: Yeah, I mean, we definitely. I've heard of other companies
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Speaker 3: that do the hiring. You know, they bring in anybody
8:44
Speaker 3: that's the blitz, yeah, and that's not us. We hire
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Speaker 3: basically one at a time and make sure that they're
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Speaker 3: a good fit, make sure they want to work with us,
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Speaker 3: and make sure they're a good fit with our with
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Speaker 3: our our established established group.
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Speaker 2: Analytically, I think that works because one thing we haven't
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Speaker 2: brought up yet, and something that we we mentioned a lot,
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Speaker 2: is that you are unlike typically that what that you
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Speaker 2: find in the space that you operate in, even as
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Speaker 2: a as a contractor and as a as a foundation specialists,
9:13
Speaker 2: you're in your backgrounds in an engineer first you you
9:15
Speaker 2: came into this part of your of your profession secondarily
9:19
Speaker 2: after being an engineer. So that means that you know,
9:22
Speaker 2: sort of with the engineering outlook on things, of course
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Speaker 2: you're going to build a good team number one to
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Speaker 2: put together. That's that's sort of your perspective on life.
9:29
Speaker 2: But also that goes very specifically to the very projects
9:33
Speaker 2: and so that same sort of ethic and background goes
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Speaker 2: into that because you're evaluating these things from a structural
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Speaker 2: standpoint from what you know is going to work, but
9:41
Speaker 2: it also allows you to kind of explain that to
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Speaker 2: the homeowner as well so they can make an educated decision.
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Speaker 1: Yes.
9:48
Speaker 3: Yeah, So my career started as a as a home inspector.
9:52
Speaker 3: I started working for a gentleman named locally here named
9:55
Speaker 3: Sam Wood. He used to do the show quite a bit,
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Speaker 3: very very intelligent, wise, fine individual. I have a ton
10:03
Speaker 3: of respect for him, But I started doing home inspections
10:06
Speaker 3: with him. He was a professional engineer as well, so
10:10
Speaker 3: I worked for him for many years and started into
10:14
Speaker 3: this line of work, and then eventually went out out
10:17
Speaker 3: of my own doing the home inspections, doing home inspections
10:19
Speaker 3: and also structural inspections. So in that capacity, I would
10:25
Speaker 3: essentially be hired by typically a either somebody that was
10:28
Speaker 3: looking to buy the house a house to diagnose or
10:32
Speaker 3: tell them whether they had a problem or not. But
10:34
Speaker 3: a lot of my clients were homeowners who hired me
10:38
Speaker 3: to come up with a plan to address some problem
10:43
Speaker 3: that they had, and then that plan would be given
10:46
Speaker 3: out to the various contractors for estimating purposes. So I've
10:50
Speaker 3: been around this for a while, well over twenty over
10:54
Speaker 3: twenty years now from when I started doing home inspections
10:58
Speaker 3: but I still take the same approach today as if
11:01
Speaker 3: I was acting as an independent engineer. It's, uh, you know,
11:05
Speaker 3: I'm looking at the problem and how to address whatever
11:07
Speaker 3: that problem is. I'm not out there to to upsell
11:11
Speaker 3: or you know, there it is. You know, we're we're
11:15
Speaker 3: there to address the problem that the individual has and
11:19
Speaker 3: wants to address. Oftentimes there's two problems that they only
11:21
Speaker 3: want to address one, and that's perfectly fine. And we
11:24
Speaker 3: we you know, we're not We're not trying to upsell
11:27
Speaker 3: them and force their hand into anything that is. I
11:30
Speaker 3: mean there's times when we go out and tell tell
11:32
Speaker 3: individuals there are you know, there's nothing that I would
11:35
Speaker 3: recommend you do at this point. Maybe maybe do some
11:37
Speaker 3: maintenance of clean the gutters or reroute the down spouts,
11:40
Speaker 3: whatever it might be. But we we we are definitely
11:44
Speaker 3: I am I am our only quote salesperson. I hate
11:48
Speaker 3: to call myself a salesperson. I am not I am
11:51
Speaker 3: I'm I would consider myself an engineer and an estimator. Estimator, Uh,
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Speaker 3: we we go out and come the price to fix
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Speaker 3: whatever the problem is, and hopefully if there's a you know,
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Speaker 3: if there's a budget limitation, well we'll look at ways
12:07
Speaker 3: that we can that we can address it within the
12:09
Speaker 3: budget and hopefully that you know, there's times when when
12:14
Speaker 3: we have we can fix it when the budget allows
12:16
Speaker 3: us to do it, you know, the most appropriate way,
12:19
Speaker 3: and then there's others other ways that sometimes we can
12:21
Speaker 3: do things that are more budget friendly.
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Speaker 2: And that really makes a lot of sense. And from
12:26
Speaker 2: the conversations that we've had and sort of me kind
12:29
Speaker 2: of getting an idea of your disposition, it seems like
12:32
Speaker 2: what your primary focus is is getting the job done
12:35
Speaker 2: explicitly correct. Yes, and getting it done explicitly correct does
12:39
Speaker 2: not involve selling services or products that you don't need
12:42
Speaker 2: to get it done. You just want to. You just
12:43
Speaker 2: want to. You just want to give the person the
12:45
Speaker 2: option to get it fixed as close to perfect as
12:48
Speaker 2: you can, full stop.
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Speaker 3: Yes, that is Yeah, that actually brings the doing it
12:54
Speaker 3: right is very important to me.
12:55
Speaker 2: I drove by this.
12:56
Speaker 3: Is probably two or three years ago. I drove by
12:59
Speaker 3: a property that we had done work on. I was
13:01
Speaker 3: in the neighborhood for an estimate, and we had installed
13:03
Speaker 3: a sump pump and it was discharging over on the
13:07
Speaker 3: street side of the hill and it had been discharging
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Speaker 3: and creating erosion where it was discharging, and I, unprovoked
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Speaker 3: I said that's unacceptable, and we had a crew out there.
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Speaker 3: I don't know if it was the next day, but
13:18
Speaker 3: very quickly the house was for sale. Nobody was even
13:21
Speaker 3: living there. I don't even know that the owner at
13:23
Speaker 3: the time knew that we went back and fixed it.
13:25
Speaker 3: I'm sure I would have let them know, but yeah,
13:28
Speaker 3: doing things correctly is very important to me. That But yeah,
13:32
Speaker 3: we went back and modified the way that discharge pipe
13:35
Speaker 3: was installed and fixed the yard back so it didn't
13:39
Speaker 3: look well, so it performed more appropriately.
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Speaker 2: And that's very important too when somebody's making their decision
13:45
Speaker 2: for this sort of investment in that you have such
13:49
Speaker 2: an obvious advantage because you were a professional in this space,
13:52
Speaker 2: but the things that you work on are not necessarily
13:57
Speaker 2: obvious to the lay person with the naked eye, and
14:00
Speaker 2: so you're really making a lot of trust when you're
14:02
Speaker 2: making that engagement with someone, because I have to trust
14:05
Speaker 2: that you're going to do the job, and that the
14:06
Speaker 2: job that you do is what you say and it's
14:08
Speaker 2: going to work because I don't know, you know, I'm
14:11
Speaker 2: not an engineer, that's not my job, and so I
14:13
Speaker 2: have to trust you.
14:14
Speaker 3: Well, yeah, yes, and I agree with that because I mean,
14:16
Speaker 3: how many clients after we get done with the worker
14:20
Speaker 3: and to crawl back in the crawl space and look
14:22
Speaker 3: at the work I'm and I go, you know, I
14:25
Speaker 3: was in I was in a house last week or
14:26
Speaker 3: the week before where another one of my competitors had
14:29
Speaker 3: done work and we were there to look at something
14:33
Speaker 3: else unrelated, and I had a conversation. I said, what
14:37
Speaker 3: provoked you to do some of these things that I
14:40
Speaker 3: was seeing? And they told me what it was. And honestly,
14:44
Speaker 3: in this case, most of what was done was unnecessary
14:48
Speaker 3: and it was just being pushed on them that you know,
14:51
Speaker 3: they thought they had a problem because they had a
14:53
Speaker 3: hump in the floor. So this company went in and
14:57
Speaker 3: threw some I call them trash can and lids plastic
15:01
Speaker 3: discs that they're installing now because it's a one day install.
15:05
Speaker 3: They went in there and threw some plastic discs on
15:07
Speaker 3: the ground and put a post in to support the floor,
15:10
Speaker 3: and they just were haphazardly installed, randomly installed, not not
15:18
Speaker 3: even installed in the location where the hump was located
15:21
Speaker 3: to address why the hump developed. So it was like
15:25
Speaker 3: whoever was doing it was just they didn't know what
15:27
Speaker 3: the problem was. The owner wanted to get something fixed,
15:31
Speaker 3: so they were spending the money, spending their money for them.
15:34
Speaker 2: So they were basically just taking almost like an aesthetic,
15:36
Speaker 2: like I have this tool here, not can aesthetically make
15:38
Speaker 2: it look better?
15:39
Speaker 3: Maybe well they were, they were spending the money. I
15:44
Speaker 3: guess it was just the homeowner felt like they knew
15:47
Speaker 3: what they were doing and they were making the investment.
15:50
Speaker 3: And but ultimately it was it was pointless. And and
15:54
Speaker 3: I guess the crack, the crack that had been fixed
15:57
Speaker 3: quote en quote fixed redeveloped shortly there after. So and
16:02
Speaker 3: the sad thing is, you know, it would have taken
16:04
Speaker 3: one post strategically located, and they installed I think it
16:09
Speaker 3: was like eight just just to do it. I guess
16:12
Speaker 3: it's very unfortunate.
16:13
Speaker 2: This reminds me a little bit of the conversation that
16:15
Speaker 2: used to take place around like auto mechanics and things
16:17
Speaker 2: along those lines, where you could take a car to
16:19
Speaker 2: three or four different people, and then the person taking
16:22
Speaker 2: it was actually an expert mechanic themselves, and then they
16:24
Speaker 2: would they would evaluate how honest each of the mechanics
16:26
Speaker 2: were being when what was there, and sometimes you would
16:28
Speaker 2: find just some wild stuff that people would recommend you
16:30
Speaker 2: due to a car that didn't have any problems with it.
16:33
Speaker 3: Yes, and that's that happens in this industry as well.
16:36
Speaker 3: When I was only doing inspections and engineering work, that
16:40
Speaker 3: was a very common call. I've had three contractors come
16:43
Speaker 3: out and give me three very different plans on how
16:46
Speaker 3: to fix my my the same crack, and that's why
16:50
Speaker 3: they would end up calling me or one of the
16:52
Speaker 3: other local engineers. And you know, I feel very strongly
16:55
Speaker 3: that an engineer should be involved with these projects, especially
16:58
Speaker 3: if you're spending ten twenty thirty forty thousand dollars on
17:01
Speaker 3: a foundation repair, I feel very strongly that an engineer
17:05
Speaker 3: should be the one that came up with that plan.
17:08
Speaker 3: Whether whether it's me or or another local engineer, there's
17:11
Speaker 3: there's others. The main person that does this kind of
17:15
Speaker 3: work as an independent engineer is Jared Gray, and he
17:18
Speaker 3: does excellent work. And I would highly recommend that that
17:22
Speaker 3: anybody out there that would like to have that is
17:24
Speaker 3: looking at this looking at a foundation repair, that they
17:28
Speaker 3: hire hire Jared. I think he does a great job
17:31
Speaker 3: and he's very accurate. And our repair plans are typically
17:36
Speaker 3: very similar. He may be a little bit more aggressive
17:39
Speaker 3: or on one and then I'm a little bit more
17:41
Speaker 3: aggressive on the other. But generally, I'd say we're typically
17:44
Speaker 3: right in the same ballpark on what it takes to
17:47
Speaker 3: fix fix the foundation. And I mean to me, it's
17:51
Speaker 3: that's important because with it with the independent engineer there,
17:55
Speaker 3: they don't have any they don't have any skin in
17:59
Speaker 3: the game as a relates to the cost of the repair.
18:02
Speaker 3: If it costs ten thousand dollars or one hundred thousand dollars,
18:04
Speaker 3: they don't make more money. All they're providing is their
18:09
Speaker 3: time and their opinion. And I think that's a very
18:13
Speaker 3: important thing. And I truly like working with an independent
18:19
Speaker 3: engineer because they come off the plan, we execute the plan.
18:23
Speaker 3: If we discover something in the middle of the project
18:26
Speaker 3: that deviates from the original assumptions, we bring that engineer
18:29
Speaker 3: out there and they tell the owner and us what
18:33
Speaker 3: needs to be changed, and we make that change.
18:36
Speaker 2: I wonder if there's ever any fear of finding out,
18:40
Speaker 2: you know, sometimes there's the fear of missing out, and
18:43
Speaker 2: I think sometimes that I think us men are golden
18:48
Speaker 2: examples of this that sometimes we like, don't go to
18:50
Speaker 2: experts like doctors because we don't want to know what's
18:52
Speaker 2: wrong with us. I think that sometimes wrong. I wonder
18:54
Speaker 2: if sometimes people avoid contact with an engineer for the
18:58
Speaker 2: same reason, if they're like, you know, I don't even
18:59
Speaker 2: want to bring that guy because who knows what he's
19:01
Speaker 2: going to find, which, when you think about it, what
19:03
Speaker 2: an absurd statement to make, you know what I mean?
19:06
Speaker 2: Don't you want to find those things? Don't you want
19:08
Speaker 2: to have early detection?
19:09
Speaker 3: Yes, early detection is key, especially I mean health. I'm
19:13
Speaker 3: sure that's the case. I'm sure every doctor would probably right.
19:15
Speaker 2: That's the bridge here. I mean, it's the same thing
19:17
Speaker 2: with your house.
19:18
Speaker 3: Yeah, yeah, so yes, I think the more information you have,
19:22
Speaker 3: the earlier you have, the more likely you are to
19:26
Speaker 3: be able to make a maybe a less expensive investment
19:30
Speaker 3: to hopefully stabilize or fix whatever problems somebody may be having.
19:35
Speaker 2: Brett Haschton with Foster Foundation Repair. Let's take our break.
19:38
Speaker 2: When we come back, we saw plenty of stuff to
19:39
Speaker 2: talk about it. I think I got a couple text messages
19:41
Speaker 2: that came in. Let me check the text line number.
19:42
Speaker 2: Then thes threes are a four non three, five, five,
19:44
Speaker 2: zeros or eighth. Threes are four non three five five
19:46
Speaker 2: zeros R eight phone lines work as well. Threes are
19:48
Speaker 2: four three four five fifty to fifty eight. Threes are
19:50
Speaker 2: a four three four five fifty to fifty eight is
19:51
Speaker 2: the phone line number. So we'll go ahead and take
19:53
Speaker 2: a break and be back right after this. You're listening
19:55
Speaker 2: to ask the expert. Brett Hoston is here from Foster
19:57
Speaker 2: Foundation Repair Online. Foster Foundation Repair dot This said, this
20:01
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23:11
Speaker 2: Fifteen minutes at the top of the hour, you're listening
23:13
Speaker 2: to ask the expert WCCHS the voice of Charleston. I'm
23:16
Speaker 2: del Coeoper. Thanks for tuning in. By the way, coming
23:18
Speaker 2: up on this later on in the morning. Dave Allen,
23:22
Speaker 2: of course, is on vacation. Filling in for Dave Allen
23:24
Speaker 2: this morning. Not me anymore. I'm done with my tours
23:26
Speaker 2: of filling in for Dave. It's going to be Natalie Tennant.
23:29
Speaker 2: Natalie Tennant Commissioner, Natalie Tennant is going to be our
23:32
Speaker 2: guest host this morning over on five eighty lobs. You
23:34
Speaker 2: want to tune over and listen to Natalie the rest
23:37
Speaker 2: of the week. On Thursday and Friday, Andrew Donaldson from
23:39
Speaker 2: West Virginia Watch and the Hotel Show is going to
23:42
Speaker 2: be our guest host. So just a few folks filling
23:44
Speaker 2: in for Dave Allen while he's on vacation, and Dave
23:46
Speaker 2: will be back on Monday morning for fob eighty lobs.
23:49
Speaker 2: I just wanted to tell you about that. Brett Hauschen
23:51
Speaker 2: is in studio with me today. He is the owner
23:52
Speaker 2: for Foster Foundation Repair. You can call in today if
23:55
Speaker 2: you have any questions for Brett that numbers three or four, three, four, five,
23:58
Speaker 2: fifty to fifty you can text before non three five,
24:00
Speaker 2: five zero zero eighth. We have a few numbers on
24:02
Speaker 2: that text line. Threes are four non three five, five
24:04
Speaker 2: years or eight. One thing I wanted to update you one,
24:06
Speaker 2: Brett because either off the air or during the show,
24:10
Speaker 2: I've I've given you updates on, uh, some of the
24:14
Speaker 2: different things I've discovered with cleaning out my down, my
24:16
Speaker 2: down spouts and my eves and things like that. A
24:19
Speaker 2: few like over the course of the late winter early autumn,
24:23
Speaker 2: we had some uh what sounded like a road inactivity
24:26
Speaker 2: around in our house. And it wouldn't be the first.
24:29
Speaker 2: I mean, it happens sometimes, but we haven't had problems
24:31
Speaker 2: like that, and along like like, it's not typical. And
24:33
Speaker 2: this was relatively loud, and we couldn't figure out where
24:35
Speaker 2: it was coming from. Didn't see any signs that would
24:38
Speaker 2: be obvious. There were some noises and different things like that.
24:40
Speaker 2: Couldn't figure it out. Eventually it just stopped. But it
24:43
Speaker 2: would be like this terrible scratching u sometimes during the
24:46
Speaker 2: night and it would seem to move around a little bit,
24:49
Speaker 2: and it just happened for a while and then eventually
24:51
Speaker 2: it just stopped. Unfortunately, I never told my wife this. Unfortunately.
24:55
Speaker 2: I was doing some uh some uh work around the
24:58
Speaker 2: house a couple of weeks ago, and I was cleaning
24:59
Speaker 2: out I'd already cleaned out my down spouts once, but
25:01
Speaker 2: I didn't get the very bottom of them like I
25:04
Speaker 2: guess I did the top, but the bottom was a
25:05
Speaker 2: little bit because I have so many acorns in my yard,
25:08
Speaker 2: the bottom of them was kind of was kind of
25:11
Speaker 2: backed up, and so the acorns was literally when I
25:14
Speaker 2: cleaned them out, it became a shoot of acorns, like
25:16
Speaker 2: it just went straight down into my downspout and it
25:18
Speaker 2: was just like I mean, at the bottom of them,
25:20
Speaker 2: it just came out when you when you unplugged. It
25:22
Speaker 2: turns out that it looks like what we probably had
25:25
Speaker 2: is we had a a squirrel that did a head
25:28
Speaker 2: dive into Hey, it's it's it's it's acorn city, you know, yeah,
25:34
Speaker 2: and got stuck, and uh it must have and it
25:37
Speaker 2: didn't starve to death because it had plenty of food.
25:41
Speaker 2: So it was in there for quite some time. And
25:43
Speaker 2: I think that noise that we were hearing all around
25:45
Speaker 2: our house and everything was a squirrel that was in
25:47
Speaker 2: our in our down spouts.
25:48
Speaker 3: And forty yeah, I've we actually I've done. I've got
25:51
Speaker 3: a drain camera and we do drain inspections to confirm
25:54
Speaker 3: drains are working properly that we're hooking into. And I
25:57
Speaker 3: have seen where squirrels, never on a vertical pipe like that,
26:01
Speaker 3: but where they have been running up a lateral drain,
26:04
Speaker 3: and if you'll find all their nuts in there that
26:06
Speaker 3: I've been carrying in.
26:07
Speaker 2: It was a little shocking because I was like, oh,
26:09
Speaker 2: here's why that's not draining, right. So I was pulling
26:11
Speaker 2: all this stuff out of the bottom. I was like,
26:12
Speaker 2: oh that's a oh oh oh, well that explains a lot.
26:15
Speaker 2: Then I've kind of put two and two together because
26:17
Speaker 2: we hadn't heard that noise in a while. I guess
26:19
Speaker 2: that's why very unfortunately. So another good reason why you
26:22
Speaker 2: need to make sure you clean out your your eaves
26:24
Speaker 2: and your down spouts and different things along those lines.
26:26
Speaker 2: Because that was also a clog, you know, so that
26:27
Speaker 2: water was backing up there, yeh, because of a squirrel body.
26:30
Speaker 2: But because it was backing up there, I got a
26:33
Speaker 2: couple of text messages that came in. You can weigh
26:35
Speaker 2: in as well. Threes were four nonin three five five
26:36
Speaker 2: zeros or eight threes are a four non three five
26:38
Speaker 2: five zeros are eight. This is from the threes zer
26:39
Speaker 2: were four seven four four bred up. Got a crack
26:42
Speaker 2: running diagonal from the corner of my basement window. My
26:45
Speaker 2: neighbor says, it's fine, who's right.
26:49
Speaker 3: I don't know. So cracks in foundations and brick can
26:54
Speaker 3: develop for numerous reasons. Settlement, of course, is one of them.
27:00
Speaker 3: Lateral displacement. So oftentimes if you have let's say a
27:04
Speaker 3: walk out basement and there's full back fills, the back
27:11
Speaker 3: wall of your house is a eight foot tall and
27:13
Speaker 3: it's holding back the hillside. If that wall is displacing
27:18
Speaker 3: laterally inward, it can actually push the floor system forward
27:23
Speaker 3: and cause lateral cracks on the sides of the house
27:27
Speaker 3: and actually at the front of the house. So that's
27:30
Speaker 3: another example. And then there's nonstructural or at least non
27:33
Speaker 3: critical structural concerns that can cause cracks, like a phenomenon
27:38
Speaker 3: known as rust jacking. So above windows you'll have a
27:42
Speaker 3: steel lentil. Sometimes it reinforced concrete lentil, that's not as common,
27:48
Speaker 3: but on a blockhouse you might have that. And if
27:52
Speaker 3: the steel within the reinforced concrete lentil or the steel
27:56
Speaker 3: angle L shaped angle is rusting, when metal rust, it
28:02
Speaker 3: expands and that can cause some cracking. So there are
28:05
Speaker 3: times when when when the cracking is is caused by
28:10
Speaker 3: a movement of the foundation, and there's times when it's
28:13
Speaker 3: caused by metal corroding or or sometimes other or expansion.
28:18
Speaker 3: Uh A large commercial buildings will have a control joints
28:23
Speaker 3: or isolation joints that are intended to allow the brick
28:27
Speaker 3: facade to expand and contract with temperature as it's you know,
28:31
Speaker 3: it gets heated and cooled. So I mean there there's
28:34
Speaker 3: residential structures that's not as common, but I have seen
28:39
Speaker 3: expansion brick expansion causing cracks on time.
28:43
Speaker 1: So the.
28:46
Speaker 3: Short answer to that question is is it is it
28:49
Speaker 3: something that should be evaluated by somebody who is that
28:54
Speaker 3: that knows what they're looking at and not not just
28:57
Speaker 3: a salesperson that that is a great opportunity to to
29:02
Speaker 3: engage somebody, uh, an independent third party engineer who is
29:06
Speaker 3: just going to give you their their unbiased opinion. Yes,
29:08
Speaker 3: it's a problem, though it's not. If it's a problem,
29:10
Speaker 3: how do you address it? And that and that'll come
29:13
Speaker 3: with a report and depending on who who does it. Uh,
29:17
Speaker 3: there's various engineers out there that sometimes it's very generic
29:23
Speaker 3: a lot of unfortunately some of these some of the
29:26
Speaker 3: engineers will just uh kind of put it off on
29:29
Speaker 3: the contractor to come up with a plan, which our
29:33
Speaker 3: job as an engineers to come on that plan. But
29:38
Speaker 3: it diagonal cracks can be from settlement, lateral movement, or
29:42
Speaker 3: other other issues. So typically in a basement, your most
29:46
Speaker 3: common things are going to be settlement, uh, if it's
29:48
Speaker 3: in the block below the windows, typically going to be
29:51
Speaker 3: settlement or lateral displacement from one wall, either the wall
29:55
Speaker 3: that that the crack is developed on or or a
29:58
Speaker 3: perpendicular wall.
29:59
Speaker 2: So objectively, obviously you would like a crack at folks
30:03
Speaker 2: business for people that need help. But the advice that
30:05
Speaker 2: you just gave, and I think that sage advice, if
30:07
Speaker 2: you have something that's a little bit tricky, don't start
30:10
Speaker 2: with the person that's going to be selling you the service.
30:12
Speaker 2: Start with an engineer, Yeah, because then you can look
30:14
Speaker 2: at something objectively and then you can go in and
30:16
Speaker 2: try to get somebody that can that can solve the
30:19
Speaker 2: issue based off of the project that the engineer suggested.
30:21
Speaker 2: But then at least you know what needs to be
30:23
Speaker 2: addressed and what doesn't. It gives you a lot more
30:25
Speaker 2: information going into that than what you would have otherwise.
30:27
Speaker 3: Yeah, and I mean we can certainly, I can come
30:30
Speaker 3: out and look at it.
30:31
Speaker 2: Well.
30:31
Speaker 3: I mean that's I mean, I like working with engineers.
30:34
Speaker 3: But we don't charge for estimates, and whether there's a
30:40
Speaker 3: problem or not, even if there's no problem, I tell
30:42
Speaker 3: you my opinion and I go on bout my day
30:45
Speaker 3: if if I don't think there's a problem, and we
30:48
Speaker 3: don't charge you and we don't send you an estimate.
30:50
Speaker 3: So I mean we can certainly do that. And I'm
30:53
Speaker 3: there to truly educate whoever wants to learn about what
30:58
Speaker 3: the problem is or isn't. I'm there to educate them
31:02
Speaker 3: why that crack developed and how it needs to be
31:04
Speaker 3: fixed or why it doesn't need to be fixed, whatever,
31:07
Speaker 3: whatever the case may be.
31:09
Speaker 2: Let's see from the three zer of four non seven
31:12
Speaker 2: non bread I have a previous estimation for cross space
31:15
Speaker 2: encapsulation before I bought the home. It was for around
31:18
Speaker 2: four thousand dollars. I don't know if that's typical or not,
31:21
Speaker 2: but is it worth it.
31:22
Speaker 3: Encapsulation absolutely is worth the investment. It is a high quality,
31:29
Speaker 3: high quality system if done well. Four thousand dollars sounds
31:34
Speaker 3: like a is a fairly low price for an encapsulation,
31:37
Speaker 3: so I would assume it's a very small cross space.
31:42
Speaker 3: The materials for encapsulation are plastics, they're paterlum based, they're plastics,
31:47
Speaker 3: they are foam, so that that's one of the few
31:52
Speaker 3: jobs that we performed that the material cost is quite
31:55
Speaker 3: high in comparison to the labor cost, so an encapsulation
32:00
Speaker 3: is wonderful. Essentially, kind of backtracking to explain what encapsulation is.
32:05
Speaker 3: So in a crawl space, most homes in our region
32:08
Speaker 3: were constructed with a vented crawl space, so air moves
32:11
Speaker 3: in and out. Essentially, the ideas that your crawl space
32:14
Speaker 3: is the same as the outdoor atmosphere. Encapsulation is converting
32:20
Speaker 3: a vented crawl space to an unvented crawl space.
32:24
Speaker 2: The way the.
32:27
Speaker 3: Floor system or the house is insulated is different. Typical
32:30
Speaker 3: vented crawl spaces, you have insulation in the floor, a
32:35
Speaker 3: unvented encapsulated crawl space.
32:36
Speaker 4: You remove that.
32:37
Speaker 3: Floor insulation and insulate the perimeter, and you bring the
32:41
Speaker 3: crawl space into the conditioned portion of the home. And
32:45
Speaker 3: typically one of the most important things about encapsulation is
32:49
Speaker 3: that we're managing the water vapor. We're limiting how much
32:52
Speaker 3: water can enter water vapor can enter the space, and
32:56
Speaker 3: then what is there. We manage it with typically a
32:58
Speaker 3: dehumid fire when we're retrofitting an existing house.
33:03
Speaker 2: UH.
33:03
Speaker 3: And the reason we use dehumidification is typically if you're
33:06
Speaker 3: wear encapsulating, there's been a water related issue for years
33:09
Speaker 3: and there's typically mold growth. So the other option to
33:12
Speaker 3: manage water vapor would be with the heating and cooling system.
33:16
Speaker 3: But typically we don't want to bring that that air
33:19
Speaker 3: purposely bring that air from the cross space into the
33:21
Speaker 3: into the conditioned space. So we'll typically manage that with
33:24
Speaker 3: a self self sustaining dehumidifier that has a contensate pump
33:31
Speaker 3: and that water is then pumped out. But one thing
33:34
Speaker 3: to the encapsulation. I see a lot of encapsulations that
33:38
Speaker 3: are done very not done properly. I call them partial encapsulations.
33:45
Speaker 3: So they'll they'll just go in there and throw the
33:47
Speaker 3: plastics up and seal the vents off, and throw dehumitive
33:51
Speaker 3: fire in there. To me, it's very important that the
33:54
Speaker 3: insulation is installed around the perimeter, which is it is
33:57
Speaker 3: one of the more expensive parts of that of that
33:59
Speaker 3: process because the too much foam is quite expensive, but
34:03
Speaker 3: it's also one of the more important parts of what,
34:06
Speaker 3: you know, what the total goal is of having an encapsulation.
34:11
Speaker 3: So I've got some pictures I think I've got some
34:13
Speaker 3: before and after pictures on our website of a of
34:16
Speaker 3: a of a crawl space that was not encapsulated then
34:20
Speaker 3: it was that it's it's a it's a place where
34:25
Speaker 3: you feel comfortable eating your lunch. They're very nice.
34:28
Speaker 2: That's incredible to think about when you know about crawl spaces.
34:31
Speaker 2: That's something else. So that's Foster Foundation Repair. Now. If
34:34
Speaker 2: you don't have time to talk here this morning, of course,
34:36
Speaker 2: you can find more information online Funster Foundation Repair dot com.
34:39
Speaker 2: Therefore number three zero of four seven seven six sixty
34:41
Speaker 2: two sixty three three zero four seven seven six sixty
34:43
Speaker 2: two sixty three. Probably a last question we have time
34:46
Speaker 2: for before we get out of here today. Let's see, uh,
34:49
Speaker 2: where did it go? Was right here? Okay, we're looking
34:51
Speaker 2: at buying an older home in the inspector flagged minor
34:54
Speaker 2: foundation settling. How worried should we be?
34:57
Speaker 3: Well, so that is when you hire an independent engineer,
35:02
Speaker 3: they come out, they give you a report, they will
35:05
Speaker 3: tell you.
35:05
Speaker 2: Because an inspector is not an engineer or an appraiser
35:07
Speaker 2: anybody else. It's that's not the same thing.
35:09
Speaker 3: Typically they're not one and the same. There's only one
35:14
Speaker 3: that I know of that well, there might be two.
35:17
Speaker 3: Jared Gray is one that I know is both a
35:20
Speaker 3: home inspector and an engineer. I don't know that Jared's
35:24
Speaker 3: doing home inspections anymore. I think the engineering side keeps
35:26
Speaker 3: them busy. But I would highly recommend you engage him
35:30
Speaker 3: and have him evaluate it and write your report. That
35:34
Speaker 3: I do not do anymore. I do not get involved
35:36
Speaker 3: in real estate transactions where there is that there's a
35:42
Speaker 3: conflict there. Right if I went out there and said, yeah,
35:44
Speaker 3: you got a problem, and then the owners on the hook.
35:47
Speaker 3: So that is where you would I would highly recommend
35:51
Speaker 3: you because I will be honest with you. It may
35:53
Speaker 3: not be settlement, as I said earlier. It could be
35:55
Speaker 3: lateral displacement, and I don't know who the home inspector was,
35:59
Speaker 3: and I don't know there their background, But I've seen
36:02
Speaker 3: plenty of people say that's settlement and it's completely different.
36:05
Speaker 3: I've seen contractors fix a settlement problem and it wasn't settlement.
36:10
Speaker 3: It was a lateral displacement problem on the other side
36:12
Speaker 3: of the house, and they misdiagnose the problem. So I
36:15
Speaker 3: would highly recommend if there is some concern with the
36:19
Speaker 3: foundation that somebody evaluate it and write a report that
36:23
Speaker 3: you can have.
36:25
Speaker 2: So a great question. Thanks for calling in with that question,
36:27
Speaker 2: because I think that that's a good piece of information
36:28
Speaker 2: that we get out here for folks. That always good
36:30
Speaker 2: to check yourself when it comes to that. That's when
36:33
Speaker 2: I do it for a time. Only about a minute
36:34
Speaker 2: left here. Let me make sure that I get our
36:36
Speaker 2: information out for Foster Foundation Repair online. Once again, it's
36:38
Speaker 2: Foster Foundation Repair dot com. Foster Foundation Repair dot com
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Speaker 2: phone number is here. In Charleston. Threes are a four
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Speaker 2: seven seven six sixty two sixty three. Threes are A
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Speaker 2: four seven seven six sixty two sixty three. Once again,
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Speaker 2: threees are A four seven seven six sixty two sixty three.
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Speaker 2: Every month right here on five ADWCHS and ask the
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Speaker 2: expert Greig. Thank you so much for your time once
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Speaker 2: again today. Really appreciate it. I enjoyed it. We'll see
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Speaker 2: you back here next month and we'll see if we
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Speaker 2: make get through all the water in me see how
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Speaker 2: that works out. Thanks so much for tuning in today.
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Speaker 2: Coming up next to five ad Lob Natalie Tennant sitting
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Speaker 2: in as our guest host. I'll be back this afternoon
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Speaker 2: at three or six with Dave Weekly on hotline. Have
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Speaker 2: a great day everyone. On w CHS. We are the
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Speaker 2: Voice of Charleston.
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Speaker 1: Five E w c h S A ninety six point
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Speaker 1: five f M Charleston at one oh four point five
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