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Latest / London Fintech Podcast

LFP209 – Making Chargebacks Work For You Whether Consumer, Retailer or Bank/Fintech w/Monica Eaton CEO Chargebacks911

Chargebacks – the ability to retrieve your money from your bank spent when spent via a card in case of dissatisfaction after a purchase and an inability to resolve the situation with the seller – are one of those rare items that affects everyone from consumer through to merchant and including naturally the financial system in between. As we shall here they are super-complicated in reality.

Monica Eaton first came across the challenge of chargebacks way back in 2008 when she had an online retail business but was naive about them and learned the hard way. However she resolved to understand the…

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