Best of B Team: Scaling Fleet Operations: From Metered Cabs to VIPs with Joe Washington
High-stakes transportation is won on trust, ironclad safety, and non-stop fleet operations. Joe Washington, founder of NWA Transportation and longtime personal driver to Don Tyson, breaks down how he built Northwest Arkansas' first metered cab service while moving American business royalty.
Running thirty-seven vehicles around the clock means managing shift logistics, maintaining driver sobriety, and absorbing heavy market hits when ride-share apps upend local routes. Joe shares the mechanics of protecting VIP passengers, handling calls from the Oval Office, and holding customer relationships…
The skinny
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