Latest / Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Why Firing Their Biggest Client was the BEST Decision, with Miles Marmo | Ep #696
Do you treat your team like employees or like people? Every agency owner should recognize the immense value of their team and ensure they are treated with the utmost respect. This may entail parting ways with toxic clients, as the well-being of your team is irreplaceable.
Our guest today faced challenging times during the pandemic when they had to terminate their agency's largest client to prevent the team from burning out entirely. It was a difficult decision, but it ultimately demonstrated how much he valued his employees, leading to a shift in the company culture and a newfound…
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