Latest / Harvard Business Review
How Chinese Businesses Expand Personalization via AI
How Chinese Companies Scale Personalization with AI
26 Aug 2025
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Chinese firms are using AI to hyperpersonalize at scale. But adoption comes with risks—Amit Joshi says leaders should test these tools carefully and combine them with others to drive growth. Listen to the full IdeaCast episode here: https://s.hbr.org/4fYbeRh
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The skinny
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