Latest / King Dems Podcast | Growth Mindset, Leadership, AI and Business Insights / How Founders Build AI First Organizations and Partner with Machines + Steve Brown
Transcript
- 0:00The final step is where you stop thinking about how do we use AI
- 0:05and instead you ask the question, how do we build the
- 0:08entire organisation around AI at the centre?
- 0:11How do you put AI? Make the AI the engine of your
- 0:14business. That doesn't mean that you're
- 0:15replacing people. It means you wrap people around
- 0:19that engine and they are there to steer and guide it, oversee
- 0:22it. And if you can do that, that
- 0:24unlocks so much potential instead of thinking, well, I'm
- 0:27going to grow my business by 15% next year or 20% or 25% now you
- 0:33can say I'm going to grow my business 100 percent, 1000% next
- 0:37year. Because by using AI at the core
- 0:40of your business, you're able to collapse the constraints of time
- 0:44and money and re reimagine how you go to market so you can
- 0:49start playing a different game than your competitors.
- 0:51And. Hi there, are you a professional
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- 1:36Ladies and gentlemen, you once again welcome to the Kingdom's
- 1:39podcast and diary of a CFO. And today I've got will be a
- 1:43very, very special guest fighting out of Portland OR
- 1:49Mcwalkin. This team, I feel like I'm about
- 1:56to get a. Piercing match with an
- 1:58introduction like that. Yeah, that is a fear that that
- 2:00is a Bruce Buffer introduction in the UFC.
- 2:03So I'm a very, very deep fan of the UFC and, you know,
- 2:06interesting, you know, growing up in Nigeria when I was
- 2:09younger, a lot of people thought, oh, we're competing
- 2:12this one because I was a skinny kid and then I took to martial
- 2:16arts to learn self defence. And also interestingly, you've
- 2:20had world champions in boxing and MMA on on the podcast as
- 2:25well. So OK, we also now we have a
- 2:28champion in, in, in the AI space and a champion futurist.
- 2:32So sit back while I read your introduction.
- 2:36So true, Ladies and gentlemen, today's guest is someone who
- 2:40doesn't just talk about the future.
- 2:42He helps leaders build it. Steve Brown is a globally
- 2:46recognised AI futurist and formerly tech teacher Google,
- 2:50DeepMind and Intel. He is one of the most trusting
- 2:54voices guiding organisations through the Intelligence age.
- 2:58But over 25 years at the forefront of technology and
- 3:02innovation, Steve has advised Fortune 100 companies,
- 3:06governments, and global brands on how to turn artificial
- 3:10intelligence into real competitive advantage.
- 3:14What makes Steve different is simple.
- 3:16He does not deal in hype. He delivers clarity.
- 3:20He translates complex AI into practical strategy that leaders
- 3:25can actually use to grow, scale, and stay relevant.
- 3:28In this conversation, we go beyond buzzwords.
- 3:32We break down what AI really means with your instance, your
- 3:36career, and your future. Steve Brown, welcome again to
- 3:41the podcast. Wow, thank you.
- 3:44That was a mark. Happy to be here you're.
- 3:46Welcome. You're welcome.
- 3:47That's. Quite the intro, yeah.
- 3:50Of course, your career is a globe fool actually, so you
- 3:54deserve it. In my country, Nigeria would say
- 3:56give honour to whom honour is due.
- 3:58And of course, you know it's very nice.
- 4:00Earned the stripes, you've earned the stripes.
- 4:02So let's actually go to the origin story and of course, you
- 4:07know the mindset. You've actually worked at the
- 4:11highest levels of AI innovation. Please take us back to the
- 4:14beginning. What just pulled you into this
- 4:17space? Back to the beginning, I've been
- 4:19fascinated by technology in the future since I was a little boy.
- 4:23My dad was a university lecturer in the 70s.
- 4:27I'm an age myself here and he would bring computers home from
- 4:30the office, from university and I got to play with them.
- 4:34You know, kids play with computers when they're quite
- 4:36young now, but that back then that was a bit unusual for a 10
- 4:40year old to be, you know, playing around with computers.
- 4:42And I could see then they were going to change the world.
- 4:44And I've been fascinated with them ever since.
- 4:46I got a couple of degrees to learn how to make them, how to
- 4:49build them. So there was a time when I could
- 4:51design computer chips and motherboards and and write
- 4:54software. I don't do any of that now, but
- 4:56I've just been fascinated by the future and had a future
- 4:58orientation my entire life, and particularly the intersection of
- 5:03technology and culture. How does technology change the
- 5:06way we live our lives? What does it make possible and
- 5:09what do people want from technology in the future?
- 5:11So I became one of Intel's two futurists.
- 5:14So thinking about what the world's going to be like 5-10
- 5:17and 15 years out from here. I was with Intel until 2016 and
- 5:23then I I realised as one of Intel's two futurists that Intel
- 5:26had a bit of a bleak future. Things were going to get
- 5:29difficult there for a while. So I part a company with Intel
- 5:32and started out as an independent and I've been
- 5:35helping businesses to figure out how is technology going to shape
- 5:40their future And now more specifically, how is AI going to
- 5:43shape their future and how will they use that to become AI first
- 5:46organisations. And I took a little detour on
- 5:49the way. I got to do an assignment in
- 5:52London. I live on the West Coast as you
- 5:53mentioned, but I went back to London and recharged my British
- 5:56accent and worked for Google DeepMind for a bit.
- 5:59DeepMind is Google's AI research labs based in London and one of
- 6:02the roles I had for them was also as their in house futurist.
- 6:05So that's. Far amazing, amazing, amazing.
- 6:09But you know at what moment or what was that aha moment that
- 6:14you realise that AI was not just another technology but a
- 6:18defining source for the future? You know, I wrote a book in 19
- 6:23and it was called The Innovation Ultimatum and it was about 6
- 6:27technologies and how they were going to reshape the world of
- 6:30business. And the biggest and the 1st
- 6:32chapter was AI because I realised that was, you know,
- 6:35outsized difference. But I would say it became really
- 6:39crystal clear for me when I was at Deep Mind in 2021, and I had
- 6:44early access to some of the stuff that they were building
- 6:47there. So I got to see the Google
- 6:49equivalent of ChatGPT before ChatGPT came out in the world in
- 6:54November 22. And was just blown away by what
- 6:57large language models could do and the potential there.
- 7:00And you know, my future's brain just shot forward and I thought
- 7:04this is going to change everything about the way we do
- 7:06work, the way that people live their lives.
- 7:08That was probably the big aha moment.
- 7:10AI has been around for 15 plus years.
- 7:13It's not like this is new new. It just it had an A smaller
- 7:17impact. Let's say it's been there to
- 7:19optimise the back offices of global business for 15 years.
- 7:24And it, you know, does patent matching and sorts data.
- 7:27But it was really that breakthrough with generative AI
- 7:30that that made me wake up and realise, oh, we're going to have
- 7:33digital employees in our lives. Robots are actually going to be
- 7:36a thing in my lifetime. This is going to change
- 7:38everything. The Gentek AI in the speed of
- 7:42the British culture as have a cup of tea.
- 7:45A cup of tea never hurt anyone, so they say.
- 7:48Being British, I'm I'm powered by tea, but I've, I've had my,
- 7:51I've had my quota for tea today, so I'm on the water now.
- 7:55OK, interesting. What disease is the most healthy
- 7:59drink on the planet? You know, so many people
- 8:02actually feel overwhelmed by AI. What might achieve separates
- 8:06those who try from those who get left behind?
- 8:09I think AI can be scary for people, either because they've
- 8:12watched The Terminator too many times or they're worried about
- 8:18being replaced by AI. It's threatening to our
- 8:20identity, but also we worry about our livelihoods and that
- 8:23maybe AI can get smart enough to replace us and do some of the
- 8:26things that we do. So I understand the fear, but I
- 8:30encourage everybody to be curious about AI, not to think
- 8:34of AI as a way to replace a task or to offload.
- 8:37But how could I partner with AI to build something either better
- 8:42than I could build on my own or to build something I could not
- 8:45build myself and to use AI as an amplifier?
- 8:48So I think that's the mindset shift is, is not seeing AI as a
- 8:51threat, but seeing, being curious about it, seeing it as
- 8:54an amplifier and then having the bold vision and the courage to
- 8:58actually use it to do something amazing.
- 9:02I love that. You know, I do have an episode
- 9:05titled Humans Best AI Next. That is the approach that I
- 9:08believe in. But a lot of people are AI
- 9:11doomsayers. Did you ever see the Speaking of
- 9:15the movies? Did you ever see the movie Ex
- 9:17Machina? Of course, say one of my
- 9:19favourites. Oh, interested that that's still
- 9:22my favourite AI movie till date. And of course, you know you've
- 9:27actually seen a lot of waves of innovation.
- 9:30What makes AI fundamentally different from everything before
- 9:34I? Think the main difference is
- 9:36that previous technologies have been ingredients or tools.
- 9:41AI can be those too, but what we're talking about is unlimited
- 9:46intelligence on demand, and that complements us in ways that
- 9:50technology has not been able to do in the past.
- 9:52That's the big difference. Amazing.
- 9:54For for me, I feel like the the speed is very, very outrageous.
- 10:01Like I have never seen any technology with this level of
- 10:05efficiency before in my lifetime, you know?
- 10:08Yeah, like that, the efficiency is outrageous.
- 10:14Is it, is it media features, you know, you know, like cutting
- 10:18through the noise is something that you are well known for,
- 10:22right. And if you had to explain AI in
- 10:26the simplest way to a founder or executive, how would you define
- 10:31it? I suppose it's the term I just
- 10:33used. It's, it's unlimited
- 10:35intelligence on demand. And what makes it so powerful is
- 10:39the cost of that intelligence is plummeting.
- 10:42So it's now cheap unlimited intelligence on.
- 10:46Extremely, extremely cheap. And of course, I think that that
- 10:50still speaks back to the efficiency, like achieving the
- 10:53highest possible outcome with the least possible of resource
- 10:57being shoot, you know, and you know, there's been a lot of
- 11:00noise in the marketplace about AI.
- 11:04But what are the biggest misconceptions about AI right
- 11:08now? I think the thing I come up with
- 11:11most when I'm working with CEOs, you know, I'll go into a
- 11:14company, I'm going to help them understand AI and the CEO will
- 11:18come over and they'll be so proud because they say, oh,
- 11:20we've, we've got a Co pilot licence for the enterprise,
- 11:24right? We basically they're saying
- 11:25we've bought AI tools for our employees and they're so proud
- 11:29because they think that's it. That's all they have to do.
- 11:32And that's the biggest misconception because honestly,
- 11:35enabling it is, is necessary. You have to do that.
- 11:39You want to make sure that all the tools that your employees
- 11:42are using, you know, you've got the AI bells and whistles turned
- 11:45on because you want the best tools for your employees who can
- 11:49do the best work. But honestly, that's 2% of the
- 11:52effort and probably 2 to 3% of the impact.
- 11:56So it's understanding that there are steps beyond that and there
- 11:58are two more steps you have to go through to get to the point
- 12:01where you could say we're fully utilising AI and getting the
- 12:04biggest value from it. Interesting.
- 12:07So I'm quite curious, what are those two sets right.
- 12:10But before you give us those two steps, right, yeah.
- 12:14It's interesting that either sort of aligns with the
- 12:17philosophy of this podcast, the philosophy of this broadcasters
- 12:20mindset, skill sets, then tool sets.
- 12:24Because the tool set is the last thing for you to achieve, you
- 12:28know, reasonable success in any endeavour, right?
- 12:32You need to get the right mindset, then equip yourself
- 12:35with the right skill set and then when you get equipped with
- 12:39the tool set. But I think a lot of people
- 12:41place a lot of premium and make a lot of noise about the tool
- 12:45sets because the tool sets are only as good as, you know, the
- 12:50human using that tool set. So I'd like for you to talk
- 12:53about the steps before adopting the AI tools.
- 12:59Yeah. So let me walk you through that.
- 13:01And then I thought I can actually link it back to your
- 13:03three steps, but in the reverse order.
- 13:05So the first step is enabling enable your team with AI powered
- 13:10tools. Got to be done.
- 13:12Necessary but insufficient. Step 2 is to look at every
- 13:16workflow you have, every business process that you have,
- 13:20break it down to tasks, and then ask the question, which of these
- 13:23tasks is still best done by a human?
- 13:25There'll be many that are. Which of the tasks can now be
- 13:28better done by an AI agent? And if you have a physical
- 13:32component to your work, a robot. And then how do I gracefully
- 13:36coordinate all of those three groups?
- 13:39So people, agents, digital employees and robots, how do
- 13:44they work together so they can hand off tasks to each other?
- 13:46How do they work effectively as a team?
- 13:48So that's really about re engineering your organisation in
- 13:52your parents, maybe that skill set and then the final step.
- 13:56And, and then by the way, that's probably about 30% of the work
- 14:00and maybe 30-40 to 40% of the impact.
- 14:02The final step is where you stop thinking about how do we use AI
- 14:08and instead you ask the question, how do we build the
- 14:11entire organisation around AI at the centre?
- 14:15How do you put AI, make the AI the engine of your business.
- 14:18That doesn't mean that you're replacing people.
- 14:21It means you wrap people around that engine and they are there
- 14:25to steer and guide it, oversee it.
- 14:27And if you can do that, that unlocks so much potential.
- 14:31Instead of thinking, well, I'm going to grow my business by 15%
- 14:34next year or 20% or 25% now you can say I'm going to grow my
- 14:39business 100 percent, 1000% next year.
- 14:44Because by using AI at the core of your business, you're able to
- 14:48collapse the constraints of time and money and IT reimagine how
- 14:53you go to market so you can start playing a different game
- 14:56than your competitors. And that's probably the mindset.
- 15:00So tool set, skill set, mindset, but in that order.
- 15:03Just get your. AI tools in place get the skill
- 15:06set. Yep, exactly.
- 15:08Get the skill set there to be able to coordinate humans and
- 15:12machines working side by side in effective teams.
- 15:15And then eventually get the mindset of how do we become an
- 15:18AI first organisation, Collapse those constraints and use AI to
- 15:23amplify our people so they become superhuman.
- 15:27Amazing, amazing. And, you know, it's, they say
- 15:30great minds think of life. And I love the fact that you are
- 15:34able to connect with, you know, with our philosophy.
- 15:37And, you know, it's really crazy how a lot of organisations are
- 15:41now claiming to be AI native. We had Ron Shevlin on the
- 15:46podcast in the last episode. Ron Shevlin is actually the
- 15:49chief research officer of Cornerstone Advisors.
- 15:52And he was named in the top 10 fintech influencers globally by
- 15:58the Fintech Magazine for 2026. And he expressed his displeasure
- 16:04at, you know, people now taking being AI native, like the new
- 16:09buzzword. And he also talked about how
- 16:13Jack Dorsey laid off 40% of the staff at Lock, which is formerly
- 16:20known as Square. I would like to, you know, know
- 16:24what your take is on CEOs, you know, on the C-Suite, you know,
- 16:32now easily replacing humans, right with AI back what what
- 16:41what is happening in the world to be.
- 16:42It just feels like the layoffs are really scary.
- 16:45And I think that's what makes a lot of people, you know, have
- 16:49that phobia for AI because it feels like nobody's job is safe
- 16:54any longer. So what's your?
- 16:56Take let's recognise first like that there's some yeah, there's
- 17:01some AI washing going on. You know, there are certainly
- 17:04some leaders who have over hired or, you know, they just need to
- 17:08cut anyway and they blame it on AI, right?
- 17:11It's a nice cover story because if you say, oh, we over hired
- 17:15and then you let people go, your stock price takes a hammering.
- 17:18These bozos don't know what they're doing.
- 17:20If you let go of people and say, oh, it's AI, then you get
- 17:25rewarded on the stock price because people think, oh,
- 17:28they're they're doing all the things well done, right?
- 17:30So there's some of that going on and we need to recognise that.
- 17:33That said, I think there are, there's, there's an old way of
- 17:37thinking and there's the right way of thinking.
- 17:40So let me talk you through what I mean by that 20th century
- 17:43thinking. 20th century advice would be to use AI the way we
- 17:47have used every other technology.
- 17:49Use it for productivity gains and efficiencies, save costs,
- 17:53all right, Get rid of some heads and that'll make the
- 17:55shareholders happy. And so when a new technology
- 17:58like AI comes along, if you're a seasoned leader, you think I
- 18:02know what to do, I'm going to use this for productivity,
- 18:05efficiency and to lose some headcount.
- 18:08That is a absolutely the wrong thing to do.
- 18:11What you need is fresh 21st century thinking, which
- 18:14recognises AI is different. Sure, you can use it to replace
- 18:20people, but AI is different because not only does it boost
- 18:24productivity, it can amplify your employees creativity, their
- 18:28intuition, boost their decision making abilities, expand their
- 18:32knowledge and so on. So what you should really be
- 18:34doing is finding ways to partner your people with machines to
- 18:39amplify them. That's what the unlock is so
- 18:43that you can start to grow your business 30% and 50% rather
- 18:48than, OK, let's cut some headcount and save some cost and
- 18:53let it let go of some people and stay at the 10% growth mark,
- 18:57right? It's, it's thinking about how do
- 18:59I amplify the business. Jensen Wong has this right.
- 19:02He was asked late 2024 what his plans were for employees and he
- 19:08said, oh, we've got about 32,000 employees right now and over
- 19:12time we plan to grow that to 50,000 people supported by 100
- 19:18million AI assistants across every group.
- 19:21So he's thinking about workforce planning in a completely
- 19:24different way. He didn't say I've got 32,000
- 19:27employees today and I'm going to reduce that to 25,000 by using
- 19:31lots of AI. He's thinking about amplifying
- 19:35the impact that they collectively have by partnering
- 19:39people with machines. And that is the right way to
- 19:42think about it. I think I I totally agree with
- 19:46that approach, but what would you say people are getting wrong
- 19:50about generative AI and AI agents?
- 19:54I mean, generative AI isn't just there to create text and images
- 19:59and video. I think generative AI can
- 20:01generate a lot more than that. So at the heart of generative AI
- 20:05is, is the transformer. That's what's in a large
- 20:07language model. That's what translates between a
- 20:10question and answer. Or a caption and an image,
- 20:13right? You think about like a
- 20:14translator. We can get much more
- 20:17sophisticated than that. There are people building
- 20:19generative AI to translate between the desired properties
- 20:24of the material and the crystalline structure of a
- 20:28material that has those properties so that we can
- 20:30develop new materials. These are the types of
- 20:33applications which we really focused on.
- 20:35And I think when people think generative AI, they're much more
- 20:37bounded. They're thinking about a chat
- 20:39bot, whereas in a we can find all of these amazing
- 20:42applications. That's probably the a big one.
- 20:44And when it comes to agents, people think of agents as just
- 20:48being for offload. So I've identified there are
- 20:50three types of agents, AI agents, offload, elevate and
- 20:55extend. Offload agents just take a task
- 20:57that you don't want to do and they handle it right?
- 21:00Booking a flight or organising a meeting, whatever it might be.
- 21:03They take the suck out of your job is kind of the idea of that.
- 21:06And most people think that that's the only type of agent
- 21:08there will be. But there will also be agents
- 21:11that elevate. They work in partnership with a
- 21:14human to elevate that person's performance at a task they could
- 21:18already do themselves, but they're just going to help them
- 21:20do it better. Then there are extend agents
- 21:23that partner with a human and through that partnership they
- 21:26enabled the human to extend their abilities so they can do
- 21:30things they could not do before, turning them into superhumans.
- 21:34So those are the things I think people have not really thought
- 21:37about with agencies. How do I partner them with a
- 21:40human so they can do more or do something incredible they could
- 21:43never have done before in their lives?
- 21:46Amazing. I love, I love that illustration
- 21:49because, you know, personally I've been able to, you know, use
- 21:54the AI agents in those three ways.
- 21:56So actually he's a home broker and putting you on the spot as a
- 22:01futurist. Where would you say we are in
- 22:05the AI revolution? Are we early?
- 22:08Are we in the mid stage or are we late in the AI revolution?
- 22:13I mean, in the grand scheme of things, the term AI was invented
- 22:16in the 50s and it's been used by most businesses for the last 15
- 22:21years. So, you know, as time goes,
- 22:24yeah, we're probably mid, maybe late, but in terms of the
- 22:28impact, early, early, early, because, you know, we ain't seen
- 22:32nothing yet. We're going to be living in a
- 22:34world of 10 billion humanoid robots and probably a trillion
- 22:40AI agents. And they're going to change the
- 22:42way that business operates, the way that people live their
- 22:45lives, the fabric of the world we live in.
- 22:48I'll be, I'll look out the window and see robots walking
- 22:50down the street. The world is going to feel very
- 22:53different just five years from now.
- 22:55And so in that regard, we're still very early.
- 22:59Interesting, you know. And of course, Speaking of the
- 23:01impact, let's talk about the business impact.
- 23:04You have actually advised global organisations.
- 23:07What are the smartest companies doing differently with AI today?
- 23:14I mean, back to those three steps of enable Reengineer,
- 23:17reimagine, they're the ones that have already moved into that
- 23:19reengineer phase. They are figuring out how do my
- 23:23workflows change, where do where can I use AI alongside my people
- 23:28and how do I amplify my people using AI.
- 23:31They're the ones the smartest companies are doing that and the
- 23:34really the smartest ones. They are figuring out how do I
- 23:37become an AI first company, putting AI as the engine of the
- 23:41business and wrapping their people around it.
- 23:44Interesting. So Speaking of returning
- 23:46investment, what would you say are the highest ROI use cases
- 23:52for AI that every business should explore right now?
- 23:55You know, because it's really crazy.
- 23:57Everybody's adopting AI, but they are not, it seems like a
- 24:00lot of people are not thinking about the return on investment
- 24:03and then you just invest in before even evaluating what is
- 24:08that return like what are the highest IOI use cases right now?
- 24:13It. Really varies by industry and I
- 24:16work with every industry out there from, you know, mining to
- 24:19banking to retail and everything in between.
- 24:23I mean, customer support is an obvious one that most people
- 24:27have leaned into and a find finding some good returns
- 24:30supporting their customer support humans with AI that
- 24:35works in partnership with them to help them be more productive.
- 24:39There's some customer experience stuff, but I think the real
- 24:42opportunity is going to be with agents figuring out how to
- 24:45partner agents with humans to elevate their performance.
- 24:48The companies that are thinking about it that way, that are not
- 24:51thinking the wrong headed way to think about this is all right,
- 24:55we've got to get some AI in it. Where do we start?
- 24:57Let's put some AI here and some AI there that's the wrong way.
- 25:01You always start with people, whether that is a customer or an
- 25:05employee. And you're asking the question,
- 25:08how could we use AI to make their life easier so they can do
- 25:12more? Whether that's, you know, making
- 25:14a customer journey easier on a website or making it easier for
- 25:18an employee to create and deliver value by partnering with
- 25:22an AI. Amazing.
- 25:23You know, it's quite interesting to see how people just being
- 25:27that when you slap the name AI on any product or any project,
- 25:33it just makes it more fancy, more attractive.
- 25:37And interestingly, in London, I do know a fellow founder, like
- 25:43new founder and you know, in the healthcare industry, he was
- 25:47working on something and he was like, oh, my product is AI
- 25:52enabled. So it's different from the
- 25:54others in the market. Excuse me, I don't get it.
- 25:57But you know, it's crazy to see how like most AI transformation
- 26:02projects feel. But why do they feel?
- 26:06And how can leaders avoid that truck?
- 26:08Oh, they fell for a number of reasons.
- 26:10The big one is, I mean, AI is powered by data.
- 26:14And if you haven't got your proprietary data clean and
- 26:17organised so that you can connect your AIS to it, it's
- 26:20garbage in, garbage out, right? So that's the number one reason
- 26:24is just not being ready. If you have data engineers, data
- 26:27scientists increase their pay because you need to keep them.
- 26:31They're going to help you be successful with an AI
- 26:33transformation. So that's reason #1 you know,
- 26:36people just don't have the data ready.
- 26:38It's either incomplete or it's mismatching, right?
- 26:41They have a customer database that says customer name, this
- 26:44one says client name, and they just don't match up.
- 26:46So, you know, you've got to do all of that cleaning before you
- 26:49can really implement AI successfully.
- 26:51Another one is not bringing people along.
- 26:53It's, you know, it's classic change management stuff.
- 26:57I had a client who was so proud because they'd rolled out some
- 27:00AI agents to their teams and the teams hated them.
- 27:04And some of them threatened to quit and in fact did quit.
- 27:07They said, I'm not working with AI.
- 27:08And I asked the client and I said, so when did you involve
- 27:13employees in the design process for these AI agents?
- 27:18And they looked at me like we didn't think of that.
- 27:21Just crazy stuff because there's two reasons why you include
- 27:25people. One, you're trying to get
- 27:28people's buy in to say, hey, this is going to be great for
- 27:30me. I can see why AI in my life as
- 27:33an employee is going to be better.
- 27:35I'm going to enjoy my day when I go home.
- 27:38At the end of the day, I'm going to be happier because I've been
- 27:40using AI. It's helped me offload the
- 27:42things I don't want to do and helps me be more successful at
- 27:45things I do enjoy doing. It's what you're trying to do
- 27:48there is create supporters rather than saboteurs.
- 27:52So that's the big one. You just include people out of
- 27:54human decency to bring them along for the ride.
- 27:57The other reason is the way that management thinks work gets done
- 28:02or the way it's written in the manual is not the way work
- 28:05actually gets done. Humans are very adaptable and
- 28:10they figure out different ways to do things.
- 28:12And so if you design an AI solution for the way you think
- 28:16work is being done, when you go to deploy it, you'll find it's
- 28:19actually you've designed for a world that doesn't exist.
- 28:22And so that's the other reason needs to engage your employees
- 28:26in the design process to make sure you're designing something
- 28:29that will actually work. Amazing, amazing.
- 28:33You know, I've said this on the podcast before in order to
- 28:36achieve change, there are three things you know, the people, the
- 28:39processes and the C stands. But I will take you on, on the
- 28:43data, on the data point, right? Because it feels like you, you,
- 28:49you were eavesdropping on the last episode's conversation with
- 28:53LeBron Scheblin. And I'm going to quote Bronch
- 28:55Scheblin here. He says if your data quality is
- 28:59low, your AI strategy will blow. And I I love that.
- 29:05Yep, that's right. So guys, go get your data in
- 29:09order, right? So how should ACEO think about
- 29:14AI today? Is it a tool, a strategy, or a
- 29:18complete business redesign? Yes, here's the answer.
- 29:23And it depends what which of those 3 stages I described
- 29:27you're in. If you think of it as a tool,
- 29:30you're stuck in stage 1. If you can make it to that re
- 29:33engineering phase, then you figured out, oh, this is a
- 29:37strategy now if you make it to AI first, then you've realised,
- 29:41oh, this is a mindset change. I have to completely redesign
- 29:44the business and build it around AI.
- 29:47So the answer is yes. It just depends which step in
- 29:50the process you're at. Interesting.
- 29:53You know, let's talk about the practical.
- 29:55If you see if you're CEO, you better be thinking about the
- 29:58long game. So let's say you should be
- 29:59thinking about it as a complete business redesign.
- 30:02There you go, There's my, there's my final answer.
- 30:05It's just, you know, big like a futurist, not like a now East.
- 30:11There you go. But you know, I'm really, really
- 30:14blessed, you know, just to speak with the, the brilliant minds of
- 30:19my generation, you know, and for me, I always say that gratitude
- 30:23is good attitude. You know, growing up in Nigeria,
- 30:26I, I was privileged to have a father that had a massive
- 30:31library. I still today, I said, describe
- 30:33myself as a nerd, right? And I own it, you know, reading
- 30:38the likes of Aristotle, you know, the ancient Greek
- 30:41philosophers, you know, Plateau, even up to some contemporary
- 30:48ones like Immanuel Cannes, you know, Bertrand Russell and even
- 30:52the British Prime Minister, Winston Churchill.
- 30:54A lot of people do not realise that Winston Churchill won a
- 30:57Nobel Prize for literature. And, you know, bring up, I
- 31:01usually feel like how I wish I could have a conversation with
- 31:05these great minds, but now I'm frivolous, you know, with
- 31:08technology to have, you know, interactions with the great
- 31:11minds of my time. So from me to you, it's, you
- 31:14know, it's a big appreciation, you know, and to like, I feel
- 31:17very blessed and grateful like having these interactions and,
- 31:21you know, talking about the practical execution, you know,
- 31:25and let's make this practical. If someone listening to us today
- 31:29wants to start using AI today, what is the step one for the
- 31:33average person? I mean, we all need to boost our
- 31:36AI acumen. The best thing anybody can do is
- 31:39to invest in themselves and learn how to use AI.
- 31:42And that means practising, you know, you get better at it the
- 31:45same way, you know, when I was your age, I had to learn how to
- 31:49use Word and Excel and PowerPoint and all that kind of
- 31:53garbage, right? And you know, you, you amplify
- 31:56yourself by being better and in master those tools.
- 31:59The same is going to be true with AI.
- 32:01So you just have to lean in and try it.
- 32:03Now I get asked this question a lot, so to help people out, I
- 32:07actually created an online resource for people to help them
- 32:10on this journey. So if you go to my website,
- 32:12Steve Brown dot AI very easy to remember Steve Brown dot AI
- 32:17we'll have. That at the bottom.
- 32:18You'll see it. Yeah, There you go.
- 32:20So you Scroll down to the bottom and you'll see this thing called
- 32:23artificial wisdom. And if you click on that, it
- 32:26gets you to a Notion page I created.
- 32:28And it's got AI books you might want to read, podcasts you might
- 32:32want to listen to, like focus on AI, YouTube channels to watch,
- 32:36and most importantly, AI tools to try organised by different
- 32:41genres. So AI tools to make music, AI
- 32:44tools to make presentations, AI tools to help you programme,
- 32:47whatever it might be. So check that out.
- 32:49Artificial wisdom, my free gift to everybody that's listening to
- 32:52this podcast. Amazing, amazing.
- 32:54And of course we should have our own podcast as well added on
- 32:57there. Quick one.
- 32:59So I've actually seen a lot of law on the Internet lately.
- 33:05You know, people saying oh, Saturday AI challenge, Saturday
- 33:10AI adoption, blah blah blah. That's a day AI plan.
- 33:14So what does a simple 30 day AI adoption plan look like for a
- 33:20business? I I wish it could be that
- 33:23simple. Wish it could be that simple.
- 33:24Yeah. I I don't think, I don't think I
- 33:27can give you 1. I mean, if you've only got 30
- 33:29days, this is going to be a multi year effort.
- 33:33If your first 30 days, it's just build your AI acumen, get smart
- 33:37about what the possibilities are, and then you've got maybe
- 33:41the first step of the journey under your belt.
- 33:44But that's that's all you can really hope to get in 30 days.
- 33:47But really start thinking about those 3 phases I described and
- 33:51what would it take to build an AI first organisation?
- 33:54What does that look like? If you can achieve that in the
- 33:561st 30 days, you're golden. Interested.
- 34:00Please try another laugh because I just remembered some adverts
- 34:04I'm always seen on YouTube that is always annoying me.
- 34:07You know it starts with most people over the age of 14.
- 34:11Only use ChatGPT. You can become you can become an
- 34:17AI expert in 30 days by following this plan.
- 34:21I don't like who are these? People this money, Yeah, yeah.
- 34:27Yeah, it's, it's, it's really crazy.
- 34:29So how should you know teams be structured in and an AI first
- 34:34organisation? Good question.
- 34:37And the difference between them, it's probably worth thinking
- 34:40back to the Internet days, right?
- 34:4225 years ago, you could, you could organise companies into 3
- 34:46buckets. There was traditional companies,
- 34:48Internet first companies and Internet native companies.
- 34:52So your Internet first here in the US where I live, it would be
- 34:56your Sears and JC Penney's, right?
- 34:58Brands that just faded away at your Internet first companies
- 35:02would be target.com, walmart.com, right?
- 35:06They were retail companies that made the jump and they've made
- 35:09Internet the centre of the way they fulfil go to market.
- 35:13All of it invented Omni channel retail.
- 35:15And then the canonical example of an Internet native retailer
- 35:20would be Amazon, right? So that no one could be Amazon
- 35:23because they weren't starting from the beginning of being
- 35:26natively Internet focused. So Internet first was the best
- 35:29you could hope for. We're repeating that all over
- 35:31again now. You're going to have traditional
- 35:33companies, AI first companies, which are traditional companies
- 35:37that put AI at the centre of what they do.
- 35:39And there will be some AI native businesses.
- 35:42So the only way to inoculate yourself against an attack from
- 35:46an AI native company that is built from the ground up around
- 35:50AI is to become AI 1st. And how do you do that?
- 35:54You put you make AI the engine of your business.
- 35:57For most companies, people are the engine of their business.
- 36:00So you make AI the engine at the centre of the business and then
- 36:04you wrap people around. It doesn't mean you don't need
- 36:05people anymore. The people are there to oversee
- 36:08direct. It means that the people you
- 36:10have shift from doing work to designing work and then
- 36:15overseeing that work. So it's a mindset change.
- 36:19But I'll give you an example of a company that's moving in this
- 36:22direction, cleveland.com, the Cleveland Plain Dealer, which is
- 36:28a newspaper in Ohio and they have a digital website,
- 36:30cleveland.com. Their editor is moving to be an
- 36:33AI first organisation. He's realised that reporters,
- 36:38human reporters are best at reporting and writing has been
- 36:44sort of it became part of their job.
- 36:46But you can have an AI do that. AI is a very good writers now.
- 36:51So free up the humans to become reporters and then have another
- 36:56AI that generates leads for them.
- 36:59So it feeds them leads by looking at event calendars,
- 37:03listening to the police radio, watching Twitter and feeds the
- 37:07reporters a lead. So they can do the, the very
- 37:10human thing of working with sources, getting quotes, fact
- 37:14checking, you know, pulsing their own sources for
- 37:17information, doing investigative journalism.
- 37:20And then they pull all of the information, all the facts, They
- 37:24hand it to an AI that writes the story very quickly.
- 37:27They oversee that to make sure the AI doesn't get it wrong, and
- 37:31then they move on to the next story.
- 37:33So you're creating this flywheel where the AI is generating lots
- 37:37of great leads, finding great stories.
- 37:39The humans report and then the AI writes it, and you get more
- 37:44stories and better investigative journalism because you're
- 37:47freeing up people to do the hard work that an AI can't do.
- 37:51And of course, you know, it's, it's, it's, it's a lot of
- 37:53heavily beliefs in rubber. And again goes back to my point
- 37:58of efficiency, like the efficiency is unimaginable but
- 38:03what skills will become non negotiable in the next five
- 38:08years? Depends who people I mean.
- 38:10Certainly entrepreneurialism will be a very valuable skill.
- 38:13The ability to grow businesses using AI, of course.
- 38:17The ability to use AI to get things done.
- 38:21But I think a big one will be change management.
- 38:24Can you, can you help other people navigate through what
- 38:27will be the fastest change in human history?
- 38:31And can you successfully navigate that change?
- 38:34So you have to be adaptable. And I think just having that
- 38:36boldness of vision, that will be the skill that really separates
- 38:40great leaders. Do you have the curiosity to
- 38:43constantly learn the boldness to come up with audacious visions
- 38:48and then the courage to use AI to execute on those audacious
- 38:53visions? I think that's what will really
- 38:55separate the true leaders from the wannabe leaders in the next
- 38:59five years. Interesting.
- 39:01I love that. And of course, you know, you're
- 39:03reminding me of the episode where Brett King, I think, yeah,
- 39:06that's about one year ago. And, you know, this year he was
- 39:10named in the top ten global features list by Global Gurus.
- 39:15And we're talking about how I've been able to express boldness
- 39:22and, you know, like ask questions and, you know, speak
- 39:25with, you know, elite level leaders in the world.
- 39:29And he told me something that Elijah, what you said is that
- 39:33what you need to tell people is you are that person with the
- 39:37curiosity to ask the right questions.
- 39:40And it is what it is. It's amazing.
- 39:42It's amazing. Like to look at, I look at Mike
- 39:45Harvey on podcasting, but we're globally, we're currently
- 39:48globally brand that is in the top 2% of the world, two
- 39:52podcasts, the first global top 2%, the second global top 3%.
- 39:58And interestingly, the Diary of the CFO.
- 40:01Thank you very much, Sir. And Diary of a CFO clocked 100
- 40:05countries today. So it means we have audience in
- 40:09100 countries. And when I think about it, we
- 40:13only started nine months ago, Diary of the CFO, the Kingdom's
- 40:16podcast two years ago. And it's massive.
- 40:20It's scary what you could do with AI.
- 40:23Yeah. It's, it's, it's really, really
- 40:26scary. And you know, but importantly,
- 40:29like prohibiting your point. We, we as humans need to realise
- 40:34that we need to have that boldness.
- 40:36We need to have that curiosity to ask the right questions.
- 40:39And the place of human judgments will never be replaced by AI.
- 40:45Do you agree with that sentiment?
- 40:46Yeah, I mean, you want to try and keep.
- 40:49Yeah, You want humans in the loop to provide oversight,
- 40:53right? We want the ultimate the the
- 40:55arbiter, the decider to be a human being.
- 40:58There will be times when you know you want AI to be out in
- 41:02front because they can do things better than humans can.
- 41:06And we already are in a situation where an AI will
- 41:10diagnose disease better than a doctor can because an AI has
- 41:15read every medical paper out there and it can look at all of
- 41:19these different pieces of the puzzle and find patterns in that
- 41:23that maybe a human will miss. That said, I don't want an AI
- 41:27doctor because I want a human connection, someone who
- 41:31understands what it is to be human to tell me, hey, Steve,
- 41:35you've got stage 3 liver cancer, or you've got a hard time coming
- 41:39or whatever might be right. You still want the human to
- 41:43oversee that, but you want that human to be elevated by a
- 41:47diagnostics AI that helps them to catch disease that probably
- 41:52the human wouldn't. Not interesting.
- 41:54You know is actually also came up with in that conversation
- 41:58with Breaking. He was like very soon when you
- 42:02ask a person when they go to the doctor and he asked them, did
- 42:08the doctor use AI and the person says no, Hey, you black you and
- 42:13that doctor must be really crazy.
- 42:17So it's it's interested, it's really interesting.
- 42:20But you know, Speaking of the future of work and society, you
- 42:25talk about agents being digital coworkers.
- 42:29What does the future actually look like for the day-to-day?
- 42:34Well, agents are at the moment. It's a tech space interface.
- 42:39So with an agent like an open Claw, whichever is excited about
- 42:43right now, or Nemo Claw or whatever the the 24/7 agent
- 42:49running on the computer might look like initially, that's a
- 42:51text interface. Very quickly, I think later this
- 42:54year, you're going to see that become voice 1st and these
- 42:57agents will have voices and you can just speak to them and have
- 42:59a conversation. And soon after that they're
- 43:02going to have faces. They're going to feel like
- 43:05forever remote employees on a Zoom call that you can see but
- 43:09never meet, and they're going to feel like human beings.
- 43:12And I think that is where we're going very, very quickly.
- 43:15You already have companies like Synthesia that are helping
- 43:18people to build video, what they call video agents.
- 43:21And over time, when you see that videos technology and a
- 43:25technology like Open Claw start to merge, that's what it's going
- 43:28to feel like. Synthetic humans that are just
- 43:31part of your team. It's just then I think even
- 43:35companies like Mac or Micro one are already using that,
- 43:41especially in like the recruitment industry and it's
- 43:43really amazing to see. But like, what industries do you
- 43:48think will be the most disrupted by AI, you know, or would I say
- 43:53in terms of the speed, yeah, which ones will be the most
- 43:56disrupted and which ones will be the most resilient?
- 43:59There is nowhere to hide. Every industry will be
- 44:02disrupted, so there's. Going.
- 44:05To be just yeah, every industry will be disrupted, every role
- 44:09will be changed, whether you're ACEO or a frontline worker,
- 44:13right. AI will change the way you do
- 44:15your work for sure. Now are they going to be some
- 44:18areas which will be changed more than others or more quickly than
- 44:21others? Sure.
- 44:23You know, one that's often chosen as accountancy.
- 44:26Accountancy may fall to automation much more quickly if
- 44:36it's the basics of accounting. Yeah, it's coming for you.
- 44:40I'm sorry if it's the broader thinking and, you know, the
- 44:43oversight stuff that still needs to be human in the loop.
- 44:46But the things that will go slower, probably the regulated
- 44:49industries. So things that are heavy,
- 44:51heavily regulated healthcare, you know, that's which
- 44:54ironically is the place where it can probably help the most.
- 44:57But we're going to have to have that discussion as a as a
- 44:59society, as a culture of how quickly do we want to have AI
- 45:03come into these parts of our lives?
- 45:05Education is another one. Lots of unions, lots of
- 45:09regulation. And quite rightly so.
- 45:11You don't experiment on our children.
- 45:13But there's so much that we could do differently and better
- 45:16by bringing AI into education, into healthcare.
- 45:19I just hope it happens sooner than than I actually anticipate.
- 45:23Sooner than later? Well, should people be worried
- 45:27about job loss or excited about new opportunities?
- 45:31Yes. So there will of course be some
- 45:35job losses if you're able to make your teams more effective.
- 45:39Maybe you needed ten people before, maybe you only need 7
- 45:41now. This is all going to come down
- 45:44to the conversation we had about 30 minutes ago about 20th
- 45:48century versus 1st century thinking.
- 45:51If you're in that, if your leadership team is in that 20th
- 45:53century mindset, let's cut costs, let's use AI to displace
- 45:57headcount, yeah, that's going to lose some jobs.
- 46:00If they're able to make the leap to 21st century thinking and
- 46:03instead use AI to amplify the people that they have and
- 46:07recognise that the people they have are actually the biggest
- 46:10differentiation they have in their brand, then yes, then I
- 46:14think we can see more excitement about those new opportunities
- 46:18and less worry about job loss. But it's going to come down to
- 46:21leadership teams and their vision or lack of it.
- 46:25All right, interesting. So what does the AI native
- 46:29company of the future look like? It's probably 5 savvy people who
- 46:35have figured out how to harness the power of AI to build entire
- 46:40teams of digital agents that are well directed, well organised.
- 46:45And they're building a new business that you to do
- 46:48something you could not do before or at a price point you
- 46:51could not do before. And they're probably developing
- 46:54a new business model which undercuts everybody that they're
- 46:58competing with. I think that's what an AI native
- 47:01company looks like. They're small, they're lean, and
- 47:05because they are scaling themselves with digital
- 47:09technology, with digital employees, AI agents, they're
- 47:12not only the Internet helped companies to appear bigger than
- 47:16they really were online, right? And and then play on the global
- 47:20stage. AI native companies will act and
- 47:24have an impact that is bigger than the number of employees
- 47:27they have because you've maybe got five people who are
- 47:30amplifying themselves to act like 50,000.
- 47:34That's the opportunity for an AI native company starting today.
- 47:38Interested. You know, I did have a webinar
- 47:42earlier today with a cyber security expert in your neck of
- 47:45the weeds And she, she, she, she was asking me to explain to the
- 47:49audience what is an AI agent or, or what does an AI agent feel
- 47:54like? And then, you know, I said,
- 47:56think about yourself as a professional being amplified and
- 48:01working with 1000 or a million other professionals like
- 48:06yourself who can work faster than you.
- 48:08And I think you're aligned with that narrative.
- 48:11It's interesting. It's interesting to see.
- 48:13But let's talk about leadership and responsibility.
- 48:16What does leadership look like in the age of AII?
- 48:20Mean great change management. I love what Simon Sinek says.
- 48:23His definition of leaders said leaders need only one thing,
- 48:26followers. That's it.
- 48:28That's what defines a leader is if people follow you.
- 48:31And so I think what I've talked about with the people I coach
- 48:35who are leaders is that they need to show up in a different
- 48:37way. Now they leaders get to the
- 48:40position they're in because they've been around the block a
- 48:42few times, right? They know where the bodies are
- 48:44buried. They know how to get stuff done.
- 48:46They just have lots of experience and knowledge that
- 48:49they've accrued over decades now.
- 48:51And and that's given them this identity as a sage, right?
- 48:54They know a lot of things in the era of AI.
- 48:58We are figuring this stuff out as we go, right?
- 49:01Leaders are operating by the seat of their pants these days
- 49:06and they're figuring out because AI is moving so quickly and
- 49:09there are, there are not many great examples of AI first
- 49:13companies out there yet where they can identify what they need
- 49:16to do. So very often they're going to
- 49:18be making it up as they go along.
- 49:20Now that is a very different identity as a leader.
- 49:24I'm no longer the sage who knows everything.
- 49:26I'm now the leader who says, you know what?
- 49:28I don't have all the answers, but I'm going to lead you anyway
- 49:33and we're going to figure this. Out without a map, not the gates
- 49:36without a. Map you may have a compass, you
- 49:38know, but because and and you're going to use your experience
- 49:42still, but you have to be much more humble and say, I don't
- 49:45know the answers. I'm going to we're going to
- 49:47figure this out together as a team.
- 49:48And so it's an identity as a philosopher explorer, a
- 49:52thoughtful explorer that leads people to, you know, a better
- 49:56place. And it means you have to have a
- 49:58strong vision for what you're trying to build and get people
- 50:01excited about that so they will follow you into an exciting
- 50:05imagined future. That's that's the big
- 50:06difference. All right, I love that.
- 50:09I love that. But you know, how do the leaders
- 50:12balance Peed with responsibility when deploying AI?
- 50:17I'm not an advocate for move fast and break things.
- 50:20Especially when you're working with AI, you need to be
- 50:23responsible. Responsible means is the data
- 50:27I've got something that I have the rights to?
- 50:29Am I honouring people's privacy appropriately?
- 50:33Is there bias inherent in my data, which when I train an AI
- 50:37will mean that my AI is biassed in a way that doesn't represent
- 50:42our brand? Are we building this safely?
- 50:44Have we trained everybody to bring them along for this, for
- 50:47this ride? So there's a lot, a lot of
- 50:51aspects or dimensions of responsible AI.
- 50:54You need to go as fast as you can while being responsible.
- 50:58Because if you're not, you'll trip over your feet and you'll
- 51:03end up going slower because you've got to go and go back and
- 51:06clean up all the mess you made by not being responsible because
- 51:09it will come and bite you in the butt.
- 51:12Amazing. Amazing.
- 51:13And you know with responsibility also comes ethics, right?
- 51:18So what? Ethical lines should never be
- 51:21crossed, no matter how powerful AI becomes.
- 51:24I don't think there's anything particularly different about AII
- 51:28mean the ethics that you would stick by.
- 51:30Whatever business you're in, whatever technology you're
- 51:33using, you should still stick with AI does let you surveil
- 51:37your customers at scale. So you know, should you be using
- 51:41sensors and cameras to do deep surveillance on your customers
- 51:47using AI? Just because you can doesn't
- 51:50mean you should. So that one of the things I talk
- 51:53about in my book is the 2 by two matrix of things you can do and
- 51:56things you can't do and things you should do and things you
- 51:59shouldn't do. And I think the biggest
- 52:02challenge for leaders is when you get empowered with AI,
- 52:07there'll be a lot of things that you can do now that you couldn't
- 52:10do before, but should you do them?
- 52:13And if you shouldn't do them, but you can do them, that's the
- 52:17box which says resist temptation in big flashing letters.
- 52:20Because this is about continuing to build long term value for
- 52:25your brand, whether that's your personal brand or your company's
- 52:28brand. If you make decisions that
- 52:30violate that, you will destroy that brand value and a
- 52:34heartbeat. There's a whole chapter on
- 52:36responsibility and ethics in my book.
- 52:38Can encourage any leader to check it out because there's a
- 52:41lot to think about. Oh wow, amazing.
- 52:44And he, he, you know something. When I look at the demographics
- 52:48of this forecast, the the highest population in terms of
- 52:54the age group are those between the ages of 28 to 34 and the
- 53:02ages of 35 to 44. That forms about 50% of the
- 53:10population of the people who listen to this podcast.
- 53:13And I'd like for you to provide advice to these young
- 53:19entrepreneurs and professionals. How should they position
- 53:23themselves for the next decade? Find a big problem that you're
- 53:28passionate about solving and solve it with AI.
- 53:31Become an AI native company. Support AI at the heart of your
- 53:35business from day one, and figure out how to show up in the
- 53:38world and behave like, you know, a giant enterprise because
- 53:43you're using AI and using that to scale the talent that you
- 53:46bring. So be fearless, be bold, have a
- 53:51big vision, and figure out how you can solve a problem for
- 53:55people using technology in a way that no one's doing before, or
- 53:59in a way that's significantly better than anybody has thought
- 54:03to do before. Perhaps because you have a
- 54:04different business model, but that's the advice I give people.
- 54:07So you need to become super AI savvy.
- 54:09Doesn't mean you need to know how to build it, but you need to
- 54:12know what the possibilities are to fuel that vision and then go
- 54:16and make a difference in the world.
- 54:19Brilliant, brilliant, brilliant. So, speaking about your personal
- 54:24edge, what beliefs about the future do you hold that most
- 54:28people disagree with? Well, that's a tough one.
- 54:31That's a very tough one. I mean, there's some simple
- 54:35little ones like I think, I think robots are coming a lot
- 54:37faster than most people do. Even some futurists will tell
- 54:40you, oh, we're not going to get a robots in the home for another
- 54:43decade. I think it's going to come much
- 54:44quicker than that. What's the belief about the
- 54:46future that most people disagree with?
- 54:49And I suppose the majority of people at the moment are pretty
- 54:52negative about the future. They're worried about a pretty
- 54:54dystopian future, perhaps because they've seen too many
- 54:57Hollywood movies or they just turned on the news.
- 55:00Because then the news, the news isn't much fun to watch these
- 55:03days. See What sci-fi?
- 55:05I'm very. Yeah.
- 55:08Well, most sci-fi is dystopian because if if the Terminator had
- 55:12dropped through a hole in the future and then just shook
- 55:14everybody's hand and said, hello, nice to meet you, and
- 55:17wasn't a killing machine going after Sarah Connor, it would be
- 55:20a very boring movie. So you have to know that
- 55:23Hollywood has skewed things somewhat because it makes for a
- 55:27much more interesting couple of hours in the movie theatre.
- 55:30But I'm very positive about the future.
- 55:32I think the opportunity with a is to perhaps move us into a
- 55:36third stage of humanity, Stage 1, survival, subsistence
- 55:40farming. Just want to try and get through
- 55:42till tomorrow. Phase 2, the era of work, right?
- 55:47As an economy, we're all creating value, we're exchanging
- 55:50value. We all work hard.
- 55:52We maybe get a bit of retirement to the end of our lives.
- 55:55Stage 3, If we can get it right, work becomes optional.
- 56:00We get to liberate ourselves to focus on the things that truly
- 56:03make us happy. And for some people, that will
- 56:05be still working in some regard, taking care of people or
- 56:08inventing things, whatever it might be.
- 56:10For others, it'll be creating great works of art, exploring
- 56:13the universe, discovering more about science, whatever your
- 56:15thing might be. And so that's what I'm excited
- 56:18about, is getting to that third phase of humanity where we all
- 56:22focus on acts of service, whether that's for other people
- 56:25or for exploring the universe. Interesting active service and
- 56:31words of affirmation. So we're going to focus it on
- 56:34our love languages. That's just sort of like to do
- 56:37so. What has been your biggest
- 56:39personal shift as you have worked with AI?
- 56:43Biggest personal shift, I suppose when I figured out that
- 56:46AI is not just a tool that it is, we should start thinking
- 56:51about it as a as a collaborator, as an opportunity to amplify
- 56:55what we do and to start treating it with some respect.
- 56:59I mean, sure, they're machines, but they're growing to the point
- 57:05now where they already feel like people.
- 57:09And I think that's going to become more and more the case.
- 57:12So that's been a big shift for me is just the sort of the way I
- 57:17frame thinking about AI is not just a dumb tool in a box now,
- 57:22but there's, it's almost like we've captured some kind of
- 57:24magic and put it in a bottle. And that's that opens up
- 57:28opportunities for me because my expectations of AI have gone up
- 57:33exponentially as a result. I totally agree with you.
- 57:37And you know, it's amazing, you know, how like the level of
- 57:41respect that I have for AI grows exponentially as time goes on
- 57:47because it's really amazing that the learning capabilities are
- 57:51basically. And of course, I feel like if
- 57:53you are a person who is a lifelong learner by attitude,
- 57:58you would definitely would, I say, develop that respect for
- 58:03for for this kind of a tool. And, you know, Speaking of
- 58:08respect, like me, I respect your body of work.
- 58:10And of course, I'm like really, really grateful having that
- 58:13opportunity to speak with you today.
- 58:15Thanks, man. So you're welcome.
- 58:17And you know, towards the end, we usually put our guests in the
- 58:22quick fire round and that's five questions.
- 58:26OK. Before I put you through the
- 58:30quick fire round right, we have a tradition.
- 58:34At the end of the podcast you tell me two guests you would
- 58:37like to see other podcasts, 1 you would invite yourself and
- 58:41one I should invite myself. So who would you like to see on
- 58:45the podcast? Two names.
- 58:47My name is. Partner in Crime?
- 58:50Yeah, I've got one that immediately came to mind.
- 58:52Brian David Johnson, when I was at Intel, working Intel labs as
- 58:56a futurist. He was the other futurist.
- 58:58He was the first futurist. I was #2 He's a really
- 59:00interesting dude. He's well worth chatting with.
- 59:02And he's got a he comes up from a design standpoint, I come at
- 59:06it from a technology standpoint. So he's different in the way he
- 59:09looks at things, but he's a really great human being.
- 59:12Oh wow amazing, So I think I should I should send him would I
- 59:17say a connection request on LinkedIn and you'll do your
- 59:20thing? So who should I invite?
- 59:22Yeah, or you e-mail me and I'll connect you to him.
- 59:26Who should you invite? I mean, do I get to vote for
- 59:29Brian David Johnson twice? OK, OK, amazing that is.
- 59:34He's not just amazing, it means he's a super amazing guest.
- 59:38So shout out to him. We hope you see this.
- 59:40Yeah, we will keep this and ensure that you see this.
- 59:42Wow. So there we go and press into
- 59:46the Creek fire. Round five questions, quick
- 59:48answers. So #1 is AI will create more
- 59:53jobs or eliminate more jobs? In the short term, it'll create
- 59:57more jobs. In the long term I think it will
- 1:00:00eliminate more jobs, but at that point things will be much
- 1:00:04cheaper. We'll we'll be rewiring society
- 1:00:06and it'll be OK. Interesting take it so #2 what
- 1:00:11is 1 AI tool everyone should try right now?
- 1:00:14There's so many. I mean, personally, I like
- 1:00:17Gemini. It's so flexible.
- 1:00:22Well, yeah, I. Used ChatGPT.
- 1:00:25Mostly, well, yeah, I worked at Google.
- 1:00:28But what I was going to say is I use ChatGPT most of the time.
- 1:00:33That's my go to day-to-day. But I like Gemini more and more
- 1:00:37and I'm starting to move more to Gemini just because it's more
- 1:00:41flexible. I can create video, it's got
- 1:00:43nano bananas. It creates better images now.
- 1:00:46So I'm starting to move that way, if I had to pick one.
- 1:00:49But Lovable's great. Suno's great for making music.
- 1:00:52There's so many. You know, it's interesting.
- 1:00:56I was telling somebody something I think last week that last year
- 1:01:02I was primarily using charity, but I don't understand, it feels
- 1:01:07like Gemini just came from behind and just like sort of
- 1:01:11overtook charity because the, the level of improvements that
- 1:01:16I'm seeing on Gemini, I'm like, oh, this thing is on steroids.
- 1:01:21This thing, you know, it's on PEDs, you know, performance
- 1:01:25enhancing drugs. That that's just what I'll say.
- 1:01:27You know, I'm not paid by, I'm not paid by Google or open AI.
- 1:01:32But I just have to say the truth, right?
- 1:01:34Gemini has made massive, massive improvements in like very recent
- 1:01:38time. And you know, I'm happy with it.
- 1:01:41So #4 What is the biggest mistake that founders make with
- 1:01:46AI? Probably thinking it's a tool
- 1:01:48and not recognising it as an amplifier and a Co worker.
- 1:01:51That's the big one. It's the it's the framing.
- 1:01:54They're not thinking about it the right way.
- 1:01:57Interesting, so #4 what is 1 skill that will dominate the
- 1:02:01next decade? Entrepreneurialism.
- 1:02:04AI is a creates a lot of opportunity for frustrated
- 1:02:10entrepreneurs who were not able to get funding, not able to
- 1:02:12build what they what their vision was, because AI makes it
- 1:02:16so much easier to do both. It helps you build value very
- 1:02:21quickly, to scale very quickly, and it also unlocks funding for
- 1:02:25you. Yeah, very, very cheap.
- 1:02:27And of course the last one is in one sentence.
- 1:02:31The future belongs to who? The future belongs to people.
- 1:02:38That's as simple as it. And that's how I end all my
- 1:02:40keynotes. I explained this dramatic
- 1:02:43landscape of change. And at the end of it, my closing
- 1:02:46line is the future is still human, assuming that we all
- 1:02:50decide to make it. So if we do this right, we're
- 1:02:54going to we're going to amplify humanity.
- 1:02:57We're going to liberate people and free people up to do more of
- 1:03:01the things that they enjoy doing.
- 1:03:02One of the things that AI could do is it's it's very
- 1:03:06deflationary. It could drop the cost because
- 1:03:09the most of the cost of goods and services is labour.
- 1:03:12If you remove labour from that equation, then things get much
- 1:03:15cheaper and much more accessible to all of us.
- 1:03:19Elon Musk talks about universal high income.
- 1:03:22We could get to a point where we're all living like kings and
- 1:03:26that could happen quite quickly if we get this right.
- 1:03:30Amazing, amazing tape. And of course, you know, for
- 1:03:33those people who want to learn more about your body of work and
- 1:03:37explore ways to collaborate with you, where is the best place to
- 1:03:41connect with you? You just want to find me is my
- 1:03:43website Steve Brown dot AI. You can find me on LinkedIn.
- 1:03:48There are many Steve Browns. I do not have a very unique
- 1:03:51name, so look for Steve Brown, AI Futurist, or you can go to
- 1:03:55linkedin.com/IN/future Steve and that's how you'll find me.
- 1:04:01And the third way, check out my book.
- 1:04:04I wrote this for leaders who need help figuring out this AI
- 1:04:07transformation thing. It's written in plain language,
- 1:04:10straightforward, and it walks you through with recipes on how
- 1:04:13to do AI transformation and how to maintain relevance and thrive
- 1:04:18in the AI era. So I hope you'll enjoy it.
- 1:04:21Amazing SLR. I hope the book is available on
- 1:04:24Amazon. Can we have the Amazon link in
- 1:04:27the description? Oh yeah, I'll get that to you.
- 1:04:29No worries. OK, OK, amazing.
- 1:04:31So I always say this when a person shares their time with
- 1:04:36you, they share their life with you because the SI unit for
- 1:04:40measuring life this time and of course gratitude is good
- 1:04:44attitude. So for me to you.
- 1:04:46It's a great way to put it. And respect, thank you very much
- 1:04:50for for sharing your time on your life today.
- 1:04:52Thanks man, I really enjoyed that.
- 1:04:53That was great fun. I really enjoyed chatting with
- 1:04:55you. Thanks for having.
- 1:04:56Me OK, thank you very much and of course to the audience, you
- 1:04:59know what to do guys like subscribe, share with your
- 1:05:02network and of course always go for something in your lives
- 1:05:05right and see believe strata pride and go achieve.
- 1:05:10Till next time it's bye and of course from Steve Brown, it's a
- 1:05:14goodbye as well. Take care guys.