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Burned Out and Overwhelmed? The Systems Your Business Is Missing! | Gladian Rivera Interview
In Episode 139 of the Refine & Shine Podcast, Angelina Rivera sits down with operations consultant and author Gladian Rivera for a powerful conversation on leadership, burnout, business systems, SOPs, and the evolving role of AI in today’s workplace. Drawing from over 20 years of experience across corrections, healthcare, public service, and federal programs, Gladian shares how she helps small and emerging businesses streamline operations, identify bottlenecks, and create sustainable systems for growth.
Together, they discuss the importance of psychological safety, delegation, process…
The skinny
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