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Latest / Dealer Talk With Jen Suzuki

Leaders Go First: Teaching AI Inside the Dealership

AI isn't something managers can delegate. It's something they have to demonstrate.

In this episode, Jen talks about one of the biggest leadership shifts happening inside dealerships right now: leaders becoming the model of how to use AI, not just the ones telling everyone else to use it.

Your team isn't going to adopt tools because of a memo or a mandate. They adopt them because they see their leader using them in real life, in meetings, during problem-solving, when building customer messaging, or when creating new sales ideas.

Jen shares how managers can introduce tools like ChatGPT, Claude…

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