David Neale - GBPO Solutions - Building Trust In BPO Sales Claims
David Neale is the Founder and CEO of GBPO Solutions. He is based in the UK.
David has experience as a buyer of BPO services and as a representative of BPOs. With this insight he decided that one of the missing ingredients in the BPO sales process is transparency - how does anyone know that what a BPO says about their services is really true?
David founded GBPO Solutions to provide accreditation to BPOs, so if they do make claims about their capabilities then they can point to the accreditation to show that their claims can be verified.
David talked to Mark Hillary about why he started GBPO…
The skinny
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