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384. The Real Reason PI Firms Lose Control as They Scale w/ Brett Schreiber

Most PI firms don’t lose control because they stop caring or stop trying, they lose control because their systems can’t handle scale. As case volume, headcount, and exposure increase, weak infrastructure shows up fast. In this episode, Brett Schreiber explains how Singleton Schreiber scaled from 40 people to 475+ across seven states without sacrificing intake discipline, trial quality, or the client experience.

You’ll learn:

Why scaling exposes operational cracks faster than legal mistakes

The real risk of adding headcount before systems are ready

When C-suite leadership becomes necessary…

The skinny

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