175: Breaking Up with a Client

Pet Sitter Confessional · May 3, 2021 · 38m

Summary

Have you had to fire a client? If you're in this business long enough, you will likely have to do it. Whether it's because the pet isn't a good fit or you are tired of dealing with the client. We break down some of the most common reasons it happens, how to navigate the process, and how to deal with the aftermath. Then, Natasha O'Banion answers, "How do I find out the culture of my business?"

Topics on this episode:

Reasons why you should

How to do it

What to avoid

Dealing with the fallout

Ask a Pet Biz Coach

Main takeaway: Whatever the reason, be professional and remember that it's…