Latest / Identity at the Center / #374 - Sponsor Spotlight - SGNL
Transcript
- 0:04This is identity at the center. Welcome to the Identity at the
- 0:11Center podcast. I'm Jeff, and that's Jim.
- 0:13Hey, Jim. Hey, Jeff, how are you?
- 0:15Oh, not so bad yourself. Doing great, man.
- 0:18I'm so excited for this episode. There are a couple of hot trends
- 0:22in the identity space right now. Continuous identity that we're
- 0:25going to talk about today is one that I really believe in.
- 0:30I'm really excited to talk about and I'm just excited to jump
- 0:35into things. Yeah.
- 0:36So today we've got a sponsor spotlight episode.
- 0:39We do these from time to time. It's a fully sponsored episode.
- 0:41So we get into the mindsets of our sponsors and sort of the big
- 0:45thinkers they've got on their side, get their perspectives on
- 0:47I am market straight from the source, which is a little bit
- 0:50different than our normal episodes where we are.
- 0:52We try to be as vendor neutral as possible, right, not talk
- 0:55product, but that is not one of these.
- 0:56Today we're actually going to talk product and the product
- 0:59today we're going to talk with is Signal.
- 1:01And for those not familiar, you can find them on the web SGNL
- 1:04dot AI slash IDAC. We'll take you to there.
- 1:07I know it's like a lot of letters, but it's Signal.
- 1:10And for that we've got Eric Gustafson.
- 1:12He's the Co founder and CPO at Signal.
- 1:15Welcome to Identity at the Center, Eric.
- 1:17Hey, well, glad to be here. Yeah, thanks for taking the
- 1:20time. So I, I, I, I kind of, I'm
- 1:22joking a little bit because it's like SGNL dot AI slash igac and
- 1:27yet somehow people will know that that is signal and identity
- 1:30at the center, which is amazing. Yeah, brains are amazing.
- 1:34So this is your first time being with us.
- 1:36I always like to find out how people got into the identity
- 1:38space. It's such a varied kind of skill
- 1:40set and background. So let's start there.
- 1:42Eric, how did you get into the IM space?
- 1:44Is it something that you chose or did it choose you?
- 1:47You know, in some ways I'd say it was both back, what was it,
- 1:522011? My Co founder, my current Co
- 1:56founder, Scott and I were working running identity and
- 1:58product at a, of all things, a fantasy sports gaming company.
- 2:02We built games for the NBA. We're B to B, so we built and
- 2:07operated the games under somebody else's brand.
- 2:09So we did things like NB as games, World Cup games, we did
- 2:12NASCAR's game. We did some TV shows like The
- 2:14Bachelorette. It was a lot of fun.
- 2:17We were using all SAS products. Basically people weren't even
- 2:21using that term at that point. You know, you had the sales
- 2:25forces of the world, they existed.
- 2:27And you know, at that point we were, we were just hired guns
- 2:30there. We were employees and the
- 2:32company is being sold off and we were there to help transition it
- 2:34over. We got done with that and we're
- 2:37looking around going, well, what do you want to work on next?
- 2:39Let's go, let's start a company. But what's the problem we can
- 2:42solve? And we kind of realized, hey,
- 2:47everything we're using is cloud based.
- 2:48We have this whole IT department, they use Active
- 2:50Directory, we've got Exchange, it's all running on our own
- 2:54hardware that's in some data center.
- 2:55We're managing it all. And that group has no clue about
- 3:00any of the web things we're doing.
- 3:01Like they don't know how people get access to them.
- 3:03They don't have to remove people.
- 3:04We were, you know, obviously transitioning the company to
- 3:07someone else. You're removing access to
- 3:09things. So you said how, how are people
- 3:11going to solve this problem with these web applications?
- 3:13There's going to be a million of them, which, yeah, at that point
- 3:17wasn't the most popular consensus.
- 3:19I got laughed at a few times for suggesting that.
- 3:21It's like, Oh no, it's all going to be just sales force.
- 3:23They're going to own everything. It's like there's no barrier to
- 3:25entry to make a a web application.
- 3:28And so we started looking around and we ran across this start,
- 3:31this little start up called Okta.
- 3:33And we looked at Okta where we're like, huh, this is kind of
- 3:35what they do. But it seems really tied into
- 3:37Active Directory. And I'm not sure about this.
- 3:40Like we could do a better job. And so, you know, there were two
- 3:43years into it or so we, we said let's go raise some money and
- 3:48start a company we called that that was called Bidium.
- 3:50And we built an identity platform.
- 3:53We didn't actually even know much about identity at that
- 3:55time. We were mostly focused on, you
- 3:57know, credential vaulting what we came that, but we built in
- 4:01all the typical things, single sign on, SAML, open ID, connect,
- 4:05directory sync, provisioning, all that stuff.
- 4:08And we did that for about 6 years.
- 4:10So we kind of stumbled into it, but I guess of our own volition
- 4:14because we are going down this path of starting this company,
- 4:18you know, sort of Fast forward, that brings us to 2017.
- 4:22We were fully competing with Octa.
- 4:24We were winning deals. I think we won like Bank of
- 4:27America against them and Liberty Mutual and they filed to go
- 4:30public. Oh man, what's this going to
- 4:33mean for us? Like what happens, you know,
- 4:35we're, we're a lot smaller than they are now.
- 4:37They're going to be a public company.
- 4:38Like, are we going to be able to compete?
- 4:40And that actually catalyzed the entire industry to go, hey, this
- 4:45identity thing seems real is now a public company that's, you
- 4:47know, an identity provider. And every one of the partners we
- 4:51had. So we, we took, we took a very
- 4:53cloud forward approach to things.
- 4:54We weren't trying to tie back to traditional LDAP systems.
- 4:57We were looking at HR systems, we were looking at skim, we were
- 5:01looking at Google Cloud as identity sources to allow you to
- 5:04authenticate. And so these partners all
- 5:07reached out to us and we actually ended up selling the
- 5:09company to Google and that became part of Google Cloud
- 5:12identity, which is their single sign on provisioning directory
- 5:16sync product. And I, I ran a big chunk of the
- 5:19single sign on portion directory sync for about two years at
- 5:21Google as Scott came along to and worked a bunch of
- 5:24interesting things. So that's kind of how I got in
- 5:27the identity space. I guess, you know, prior to that
- 5:29I was just doing software, various kind of enterprise
- 5:32software and it just it, it made sense to us and been on that
- 5:36journey ever since. So as a recovering fantasy
- 5:39football player, I don't know if I should be shaking your hand or
- 5:42trying to tear it off because I've had good and bad seasons.
- 5:45But I won't go over there with this one.
- 5:47I introduced you as ACPO and that's a chief product officer.
- 5:51Tell me about that role. What is what is ACPO?
- 5:54And tell me a little bit like what is a normal day?
- 5:56And maybe it's a normal week or average week, whatever you want
- 5:59is portrayed as it's a so at signal.
- 6:04What I do as a chief product officer is I oversee.
- 6:08Both the engineering team and the product team.
- 6:10So I have very solid product lead and engineering lead
- 6:14underneath me and they take care of their respective teams, make
- 6:17sure things get built, make sure our products released, talk to
- 6:20customers, be happy. My job is really actually the
- 6:24way I formulated is to talk to a lot of customers.
- 6:26I try to talk to as many customers during the week as
- 6:28possible. I try to go along on sales
- 6:30calls. I try to talk to customers that
- 6:32have been deployed, what are their problems?
- 6:34And I try to, I'm trying to kind of see around the corner like
- 6:37what's coming next? Like when someone says something
- 6:40interesting or customer A says, hey, I want this sort of, I'm
- 6:43trying to solve these problems and customer B will probably
- 6:46tell me they're trying to solve completely different problems.
- 6:48But I realized there's some Venn diagram overlap between those
- 6:52things. I'm like, OK, my ears will perk
- 6:54up and I'll bring that back to the team and we'll work on, OK,
- 6:57how do we develop that? How do we turn that into product
- 6:59road map and product features? So I think my job is to listen
- 7:03as much as possible to the market, reflect that back
- 7:06internally and then take what the teams are coming up with too
- 7:09and bring it out and say, Hey, what do you think?
- 7:11You know, customer X, what do you think of this sort of thing?
- 7:14We built something like this. Is this interesting?
- 7:17And then for pre sales, the customers who have we're not
- 7:20working with yet. So prospects, I guess see if it
- 7:24fits them. Where are they on their journey
- 7:26in the identity space? What we're building at signals
- 7:29pretty new. And so there's a lot of
- 7:31education in the market. It's it's there's definitely
- 7:34people out there who are way more advanced than we are in
- 7:37their thinking and they're like, yes, this is what we've been
- 7:39looking for, but there's also a lot there like what is signal to
- 7:43wait? Like, isn't that some messaging
- 7:45app? Like what do you guys?
- 7:45Do so I want to start up with how did you get the company name
- 7:50together there SGNL signal like how did you come up with that?
- 7:54So Wes, we're thinking through this what we're now calling
- 7:58continuous identity back in just probably mid 2021, we were about
- 8:04to leave Google. We were Scott and I were sitting
- 8:08down. We're like, hey, what do you
- 8:09want to call this company? And we start thinking about this
- 8:12is broadly in the authorization space where post login.
- 8:17So we're not dealing with who the user is, not that part of
- 8:21identity. We're the what can the user do
- 8:23now once we know who they are that side of identity.
- 8:27And a lot of what we thought about was this is a game of what
- 8:31signals can you get in from existing systems?
- 8:34Can you get threat intelligence? Can you get signals from
- 8:36directories? Like thinking about as big way
- 8:40of meshing the data together that's already living in the
- 8:43enterprise and pulling it into a sort of what we now call a
- 8:46fabric. Like bringing all those
- 8:48relationships together to be able to understand what are
- 8:51people allowed to be doing at this moment in time.
- 8:54And so we knew we only used the word signal somewhere in the
- 8:57name. So I, we spent probably like 2
- 8:59weeks just texting random names back and forth to each other.
- 9:02Like what do you think of this? What do you think of that?
- 9:05And we'd then go look to see if the domain name is available.
- 9:08So eventually we came up with like, hey, if we take the word
- 9:13signal, I think I, I came up with this and remove the vowels
- 9:16from it. That's a short, that's a nice
- 9:18short domain name. sgnl.com. Somebody's got that and
- 9:22squatting on it. O dot AI.
- 9:25Let's do that then. This was pre open AI, like there
- 9:29wasn't ChatGPT at this point and coming from Google DNA or like,
- 9:33OK, machine learning AI stuff, that's a thing.
- 9:35And eventually, you know, we want to bring some of that into
- 9:39this system. So yeah, let's go with SGNL dot
- 9:41AI. Like that kind of encapsulates
- 9:43it. Some point later, one of our
- 9:49customers pointed out to me, like, do you realize that you
- 9:52just took the vowels out of the word signal and moved them to
- 9:54the dot after the dot? I'm like, yes, I'm really
- 9:57brilliant. No, I did not realize that.
- 10:00Yes, of course. Yes, we planned that all along.
- 10:02It's an. It's an anagram.
- 10:03Don't you get it? Yeah.
- 10:06We should also say Head of marketing then.
- 10:08I don't know. You know, you probably have one
- 10:10of those and I don't. Want we do.
- 10:12Steal from that person. So, you know, usually Eric, or I
- 10:16should say always when somebody has an idea for a company, a
- 10:23solution, it's a solution to a problem.
- 10:26So what is the? What is the problem that you
- 10:28guys are solving? Yeah, absolutely.
- 10:32So a lot of this has some roots inside when we were together at
- 10:36Google. So Scott and I were both there.
- 10:39You know, after we came in two years of stabilizing the
- 10:42acquisition, Scott took a role inside Google to look at how do
- 10:47you deal with authorization across the entire platform.
- 10:49So this is everything from like Waymo to Google Maps to ads to
- 10:53Nest, you know, every subsidiary that Google owns.
- 10:57How do you deal with policy across the board on that?
- 11:00And I was spending a lot of time with who's now our CTO, Otto,
- 11:04And he was wanting to propose this thing that is now we call
- 11:07Cape Continuous Access Evaluation Profile.
- 11:11And he wrote a blog on that. I actually was the guy who
- 11:13approved the blog being published in 2019.
- 11:15His manager came to me and said, does this make sense?
- 11:17I'm like, Yep, that is brilliant.
- 11:19I want to talk to this Otto guy. And so we were thinking about
- 11:23these these problems, specifically what Scott, the
- 11:26pain points Scott was being asked to solve is Google has,
- 11:29you know, they've got a couple engineers they can they can do
- 11:31some stuff over there. And they've built for themselves
- 11:34pretty much every possible type of security and identity
- 11:37technology and probably own licensing to have like all the
- 11:40other ones anyway. But they ran into this issue
- 11:43where, you know, for geopolitical reasons, they
- 11:45wanted to lock down user access in Hong Kong.
- 11:49And they want to lock it down so that only customer data for
- 11:54customers that were located their headquarters are in Hong
- 11:57Kong could be accessed by employees who are assigned to
- 11:59work in their very big building in Hong Kong at the time and
- 12:02probably still do. There are a lot of engineering
- 12:05teams from different parts of the company working in that
- 12:08building. And so how do you actually do
- 12:12that? And it sounds like a simple
- 12:14problem, but it actually gets complicated is like, how do you
- 12:16know the customer's base there? How do you know it's the
- 12:18headquarters? How do you know the users not
- 12:19just like passing through temporarily and then office,
- 12:24they don't actually work this. You have to pull all these data
- 12:25feeds in to be able to solve those kinds of problems.
- 12:28And it wasn't something that could be done quickly.
- 12:30And obviously, you know, geopolitics doesn't move fast,
- 12:32but it does move, you know, in weeks, not in years.
- 12:36And so realize, hey, this is a probably a blind spot to our
- 12:40systems that we can't do policy fast.
- 12:43How do we solve that? Hey Scott, you seem like the
- 12:45delusional entrepreneurial type of guy.
- 12:47Can you solve this? And so he went off and, and they
- 12:49built this platform for like 2 years or so.
- 12:52And when he got done with it, I was comparing notes with him
- 12:54because I had been always kind of interested in the post
- 12:58authentication, the post login problem.
- 12:59Like how do you know what people are supposed to do right now?
- 13:03Atul is obviously interested in this too with Cape being focused
- 13:06on session transitions. And so we were comparing notes
- 13:09like that seems like a really good problem to solve.
- 13:12It doesn't seem like there's, you know, but is this just a,
- 13:14something that you have to be Google or you have to be Amazon
- 13:18to have these, this is that big of a scale issue or do sort of
- 13:22mere mortal enterprises actually have this problem?
- 13:24So we went out, we talked to some CSO's at large companies,
- 13:28like, what are you all doing? And the answer we got back to
- 13:31them was like, there's nothing good in the space that does this
- 13:34for us. We were probably going to
- 13:35assemble a team of people together and do this ourselves.
- 13:39That's enough. We were at the time where we had
- 13:41this sort of stick around at Google.
- 13:42So like, hey, let's quit our jobs next week and let's go
- 13:46found a company. You know, let's let's get the
- 13:49band back together. So that's what we did.
- 13:52So many questions based on what you said, and I'm going to stick
- 13:55with the one that we entered the show with and talked about this
- 13:59term, continuous identity. I mean, it has so much meaning
- 14:03to me and it's something that has been, you know, needed for
- 14:10such a long time. But I wanted you to get want to
- 14:12give you an opportunity to put in your words what is meant by
- 14:16continuous identity. What is the the dream behind
- 14:20that? Yeah, it's a great question for
- 14:25continuous identity and I'm really glad the market's
- 14:29starting to, you know, customers are starting to use this
- 14:31terminology. I heard it a lot at Identiverse
- 14:33this year. I've heard it come up in just
- 14:36natural conversations now because it hasn't had a name.
- 14:39In some ways I think of it if if you think of the kind of
- 14:43asynchronous, always on sharing first architecture that
- 14:47something like Cape and the shared signals framework
- 14:52envisions being there. Continuous identity is kind of
- 14:56that solution. It is continuous identity is the
- 14:59idea that you should be always pulling in signals and
- 15:03information from your systems and they should be evaluating
- 15:07that in real time whenever a user's doing something.
- 15:10And on top of that, you should be broadcasting it back out so
- 15:12everybody knows about it, all the other systems know about it.
- 15:15So really simple example is, and I guess I should add, time is
- 15:21important to this, right, The time factor.
- 15:23And we'd often think, don't think about time when we think
- 15:26about identity policies. We should think in terms of more
- 15:29what I call static access. Like I can do a thing.
- 15:32But now really you want to ask like I can do a thing right now.
- 15:35So imagine your dev OPS and you're supposed to go out, You
- 15:41know, today's the day I'm supposed to go to AWS and I'm
- 15:43supposed to do ADNS update to deploy some new system into
- 15:47production. Or maybe I'm supposed to do it
- 15:49in staging it better. And I go there and I have
- 15:53access. And now as soon as I get into
- 15:56that environment, I realize like, hey, I have, I'm waiting
- 16:01for something to happen. I click a link and I'm boom,
- 16:03I've got malware on my device. I still have that session open.
- 16:06That malware might be harvesting those credentials, getting me in
- 16:09there. There's systems.
- 16:11Crowdstrike does a great job of detecting those sorts of things.
- 16:13But how does Crowdstrike tell my IDP to tell AWS that it should
- 16:21cut me off? Or let's say I'm actually not
- 16:24supposed to be in. I was supposed to be in staging
- 16:27making this change, the prep for next week's production release,
- 16:29and I accidentally clicked on the tile for production.
- 16:31And now because I am the guy that deploys the production and
- 16:34I'm in production, I make this change too and I break things.
- 16:37All these problems have to do with standing axis and a problem
- 16:40of not sharing information. So you think of continuous
- 16:43identity as, hey, we pull the data in real time from systems,
- 16:48we react to that changing state. You were OK from a crowd strike
- 16:54point of view. You're no longer OK now from a
- 16:56crowd strike point of view or you're on call this week, you're
- 16:58not on call this week or you're supposed to be the tickets for
- 17:00staging in service now, the tickets for production,
- 17:04ServiceNow, these are all state changes.
- 17:06And when that state or better, I think for a, a less nerdy way of
- 17:11saying that is, you know, think about context, the context of me
- 17:15doing my job, that changes our identity system should react to
- 17:19that. This is a really common concept
- 17:22in the kind of cybersecurity land.
- 17:24We have threat detection and automation and sores and Sims
- 17:29and all these tools. How do you bring that into the
- 17:31identity play? And then how do you have the
- 17:33identity? And for the security side,
- 17:34these, you know, we've been treating these two industries as
- 17:37separate for a really long time and I see them really kind of
- 17:39converging. Yeah, I mean, the the podcast
- 17:45name identity at the center has been all about the story that
- 17:48you just relayed there. You know, I think a lot of
- 17:51people think, OK, well, identity is new perimeter identity center
- 17:55is kind of a play on that. But it's really that the
- 17:58identity and what's happening in all these systems kind of comes
- 18:02back to the center and drives things.
- 18:04Because you made a great point there about, OK, crowd strike
- 18:08detects us. Does that information just kind
- 18:11of die there or does that become identity data that comes back to
- 18:15the center? And I think, I think where we're
- 18:17going with this is that then that data becomes usable for
- 18:23making smart identity decisions. And not only just making smart
- 18:27decisions or throwing information on a dashboard, but
- 18:31in real time saying this is a session that looks like it's
- 18:35from an identity that's been compromised over here.
- 18:39Let's do something about, let's temporarily shut off access, for
- 18:43example. Is that kind of what you're
- 18:45getting at exactly? Exactly.
- 18:48It's that idea of like and I, I like to think about it as that
- 18:51identity comes from the perimeters back to the center
- 18:54and then is processed mixed with other information from other,
- 18:58other systems and then rebroadcast back out.
- 19:01So not only are you getting all these superpowers of I can do
- 19:05things in real time, I can take all this rich information that
- 19:09we, hey, we already have inside the company and I can make
- 19:12better use of it. But you actually make all your
- 19:14other products better too. Because suddenly your, let's
- 19:17call it your Okta instance or your Entre instance is suddenly
- 19:21a lot smarter because now it's getting data feeds piped into it
- 19:24from your Crowdstrike solutions. And Crowdstrike's smarter
- 19:27because it sees somebody's probing at the at the IDP and it
- 19:32can bring that stuff back into Crowdstrike or bring it to a
- 19:35sore. And you can run a playbook
- 19:37against that saying, hey, well, if Jim's keeps hitting the thing
- 19:40that says deny, deny, deny repetitively, maybe that's not
- 19:45Jim doing that. That's right.
- 19:47Yeah. And by the way, so we you said
- 19:49there with identity is at the perimeter comes back to the
- 19:52center that goes back out to the perimeter.
- 19:54We thought of that as a podcast name, but we decided just to go
- 19:57with Identity center. It's a little long.
- 19:59Yeah. It's a little long.
- 20:01It's hard to search for, but yeah, kind of what I wanted to
- 20:07get at is something that I think you're talking about.
- 20:11And for me, this has been one of my big questions about Signal is
- 20:16what are the systems that you want to collect this data from?
- 20:20You met your crowd strike. Give us some more examples.
- 20:23Yeah, absolutely. So there's probably 3 big
- 20:27categories of data. I'd say there's traditional
- 20:29identity data. So think your directories, your
- 20:32HR systems, your groups policy information, that's all identity
- 20:38data. There's security data.
- 20:40So your crowd strikes, I'd say your device compliance data, if
- 20:44you have a device management platform, if you like a jam for
- 20:48an Intune, it's that's the security feeds.
- 20:52Maybe you've got other sources of data, other types of
- 20:54telemetry that you've wired up in the enterprise.
- 20:57Maybe you've got VPN logs or something if you're still using
- 21:00that type of topology. And then you get your
- 21:03operational data. This is your tickets, your
- 21:05ServiceNow, your pager duty. Hey, I'm on call this week.
- 21:09I'm the guy that's supposed to be going in there.
- 21:11If I'm not on call, well, I shouldn't be able to get access
- 21:14to things. Or if I'm on vacation, you know,
- 21:18unless I'm working for that kind of company where I'm should be
- 21:20dialing in from Hawaii to do my do my work mostly, I probably
- 21:24shouldn't have access. Because if, if I'm coming in and
- 21:27work day says I'm actually out of office right now without any
- 21:31other information, you should probably assume that I'm an
- 21:33attacker. But I'm not actually me.
- 21:36But somehow I've been compromised or from suddenly
- 21:38coming from a strange IP address I've never shown up before in a
- 21:40browser you've never seen. So it's that type of business
- 21:45telemetry and all these things exist in the enterprise.
- 21:48We just stick them in silos and don't ever talk to them again.
- 21:53So that concept of silos leads me to a very interesting
- 21:58question. I think is the concept of data,
- 22:01is stale better stale data better than no data or is no
- 22:06data better than stale data data, I can't even say it
- 22:09correctly, you know, but the better or stale data or no data,
- 22:12like what is what is the thought process behind that I think?
- 22:17I usually try to flip this around when when customers bring
- 22:19this up and I say, let's start with the policy instead.
- 22:22What are you trying to accomplish and how if you had
- 22:25like write that down, like literally write it down a piece
- 22:27of paper. I only want on call engineers
- 22:31who have a ticket assigned to them to go to a production
- 22:33system. That's like the most basic
- 22:34policy a company's going to have that gets them in trouble.
- 22:38I think no one thinks their cloud systems are the most
- 22:40secure they could be in that scenario.
- 22:44How would you go about proving that?
- 22:45Forget real time. Forget non real time.
- 22:48Like actually, literally like if you had the if your job was to
- 22:51go check out if Jeff's allowed to be in this system right now
- 22:55by manually checking things, what systems would you go to?
- 22:58OK, I need to know about tickets.
- 23:00I I where would I go? Service.
- 23:02Now I have some data there. Do I need all the data to be
- 23:04perfect over in ServiceNow? No, I need some basic ticket
- 23:08information available to me. Maybe I need a process that I
- 23:11actually open tickets. But that's your policy.
- 23:13I hope you're following your policy or else you've got
- 23:16different problems. Do I need to go look at device
- 23:19compliance? Yes.
- 23:20OK. Like, should people be in the
- 23:22production system if they're on their old unpatched Windows 2000
- 23:27laptop that's sitting in their garage?
- 23:30No, I probably want them to be on a company managed defeat
- 23:32machine if I'm letting them do really serious things.
- 23:35So I'd say you need some data. You need to have a good handle
- 23:40on your data, probably more than you need to have good data.
- 23:43Knowledge of data is probably the number one thing.
- 23:45Just where are the systems? You can paper over quite a bit
- 23:51by taking data from multiple systems and then organizing and
- 23:55then signal helps you kind of stitch it all together.
- 23:58And that creates a lot of power for you.
- 24:00It doesn't need to be perfect. It doesn't all need to be
- 24:02pristine. But if you know the different
- 24:05systems that you you'd use to force your policy, like if you
- 24:08can put your hands on that manually, then you can start.
- 24:12And I think that's a better position than just saying, oh,
- 24:14it's all in these silos. And I just not like, I, I don't
- 24:17know, I'm not even going to go after it.
- 24:18I'm not even going to try. So Eric, it seems to me what
- 24:23you're talking about here is that most of the signal data
- 24:26that you get the most value from is from your own IT systems,
- 24:31whether they're stash systems. So what about getting data from
- 24:37like big ID PS, like a Facebook or something like that?
- 24:43Does that make any sense? Does it, do you ever see a
- 24:46future where it's like, you know, you're you're getting this
- 24:49from a broker, in other words, you're plugging into some kind
- 24:52of central broker data hub, or does that just go against what
- 24:57you're trying to achieve? I, I, I like to be more agnostic
- 25:01about where the data might come from.
- 25:03I think the easy, the low hanging fruit is your internal
- 25:05systems, but you know, it's a sibling standard to Cape is
- 25:13Risk, which is for account takeover feeds and Google
- 25:16publishes one and the US government publishes one for
- 25:19account takeovers. That's reasonable.
- 25:21If you're dealing with consumer identities, that might be handy
- 25:25to, to grab that data feed and use that in your policies.
- 25:28There's lots of sources of IP reputation, data, threat
- 25:33signatures, there's lots of vendors of that information.
- 25:36And so I think for the the enterprise use case or the
- 25:39second party like the contractors, vendors, use cases,
- 25:43your internal systems are great for that.
- 25:45For consumer use cases, which we're starting to see some more
- 25:48customers tiptoe towards building those sorts of things,
- 25:51Yeah, they might be good public sets mixing it all together.
- 25:54Those the real, the real power comes from, because the more you
- 25:58layer into the system, the more you map out the connectivity,
- 26:02just this gets exponentially more powerful for you.
- 26:05You have a lot more capabilities as you start to expand the
- 26:08network of data that's coming into this.
- 26:11What you know, we think of it, we call it the identity data
- 26:12fabric. It's stitching.
- 26:14You've got to weave all those threads in together.
- 26:16So I'd say, yeah, I can see a world where there's going to be
- 26:19public feeds. I don't necessarily think I'd
- 26:21see a world where that's the only source of feeds.
- 26:23Companies are always going to have their internal systems.
- 26:25They're going to have their home grown things and they're going
- 26:27to want to use those for their own business reasons.
- 26:31I'd love that. Answer So one more, which is,
- 26:36you know, around kind of whose signals built for, is it built
- 26:40for? You know, who's going to use it?
- 26:43I, I, I'd love the answer if it would be IAM practitioner.
- 26:48I also think the role of the IAM practitioner is expanding, but
- 26:53where in the organization do you see folks getting excited about
- 26:57this and kind of reaching out to you and you know, being
- 27:02interested in the product and potentially buying on?
- 27:06I'll, I'll make your day at the identity partitioners.
- 27:08It's really the IAM architects that we see.
- 27:11We, we deliberately designed signal though to handle two
- 27:16different personas in the organization.
- 27:18So the identity partitioner is the main operator.
- 27:21They, the architect, they manage the system, they define, we call
- 27:27them policy snippets inside the system.
- 27:29Think of them as like they're the nouns.
- 27:31So they've built the Lego building blocks that we use to
- 27:34assemble how signal operates inside your company, because we
- 27:38want to do that because they understand the identity
- 27:40principles that the enterprise wants to put in place.
- 27:43But then we give an interface where a business analyst or
- 27:46someone who's closer to the application we're trying to
- 27:49protect, we refer to that as a protected system, that persona,
- 27:55they should get a very simplified, not simplistic, but
- 27:59easy to use way to say, here's what I want to do and do that by
- 28:04taking those Lego blocks and then snapping them together.
- 28:07I, if you're familiar with Mad Libs, it's kind of like Mad
- 28:09Libs, like there's just the policy.
- 28:11And let me throw in who's the principal?
- 28:14What are the actions, what are the assets they're trying to
- 28:17protect here and what are some conditions?
- 28:19Those are all pre canned. My local identity architect has
- 28:23already come up with those based on the data sets we've pulled in
- 28:26the signal and I just seem to put them together and layer
- 28:28that, hey, now I have a policy and let me go stack up a couple
- 28:31policies. We really want to think about
- 28:33reuse. So I want that policy like I can
- 28:37go to the cloud if I have a ticket and my device and I'm not
- 28:41a compromised device that should apply if I'm multi cloud.
- 28:46That's literally the same policy we shouldn't care about.
- 28:49Yeah, GCP uses a different identifier from Azure uses a
- 28:53different identifier from AWS. Or even if I've got a couple
- 28:56different ID PS in the mix, which is really common, the
- 29:01person who's trying to put that policy in place shouldn't have
- 29:05to worry about those details. Let this graph, let this fabric
- 29:09handle that, let it do the on the on the fly translation.
- 29:13And that's so the architect role defines the terms of use in a
- 29:17way. And the business analyst or the
- 29:20end person who's after maintain their job is to maintain a
- 29:25system. That person is also a persona
- 29:28and signal. So we usually come in and talk
- 29:30to the architects first. They're kind of like the hero of
- 29:33the journey, and then they bring it to their internal teams who
- 29:37rely on them to get things done. You're pushing all my buttons.
- 29:40In the right way, when you start mentioning things like Lego and
- 29:43Mad Libs and things like that, I, you know, I think right or
- 29:47wrong, the industry likes to put things into a box.
- 29:51And so we already have boxes like IGA, Pam, Kim, and a whole
- 29:56bunch of other ones that, you know, would take forever to kind
- 29:58of list off. Where does Signal fit into that
- 30:01ecosystem? Is this a new category or is
- 30:04this creating something new? Does it complement things that
- 30:07already exists? Tell me a little bit about like
- 30:09where you see Signal fitting into the ecosystem.
- 30:12Sure. In some ways it's a bit of all
- 30:14the above. We do complement, so we go into
- 30:18companies. They already own everything.
- 30:20They probably already own 3 or 4 versions of everything.
- 30:23Like I've got octoping onto running around, I've got
- 30:27division over here that uses Curity, I've got sale point from
- 30:33this thing and oh, this acquisition we made there on
- 30:35Savvy and I've got Cyber Ark. So we work with all those
- 30:40systems, we stitch them together and we make them all better.
- 30:43I'd say the way I really think about it, it is a new way of
- 30:49looking at the identity stack. And so there's some parts of IGA
- 30:55in here in terms of the ability to deal with users and groups.
- 30:59Like a lot of times in I when you're trying to solve this with
- 31:02an IGA hat on, you go make more roles, you make more groups, but
- 31:07really you're trying to emulate policies rather, but you're
- 31:10doing it statically. And that eventually gets this
- 31:13problem where you have like 3.3 groups per every user or
- 31:16employee of your company and your, you know, Sarbanes-Oxley
- 31:21quarterly access reviews start exploding because you just have
- 31:25way too many things for all your managers to review.
- 31:28Or you might approach it with a privileged access management
- 31:31lens and go, all right, well, yeah, this is early.
- 31:34I need to step up. I need a special token to go and
- 31:37do something that that technology is very based on
- 31:42credentials. It's passwords you're checking
- 31:44in and out. Yeah, they might be piped
- 31:46through something, but it's it's inherently different from the
- 31:49single sign on workforce identity world that we live in
- 31:52in 2025. So we pull some aspects of Pam,
- 31:56we pull some aspects of IGA together.
- 31:58But I really argue like we wouldn't build identity
- 32:02solutions the way they're built right now.
- 32:04Like these things came up over time.
- 32:07Pam arose from pre cloud. This is like, how do I deal with
- 32:10my Cisco routers and root passwords on Linux boxes, not
- 32:14even thinking about single sign on at that point.
- 32:17IGA that came out of Sarbanes-Oxley.
- 32:19Like we're in this sort of generational change.
- 32:21Like these technologies and techniques had been around like
- 32:2525 plus years. It's kind of time to rethink how
- 32:29we're doing stuff because we build this massive identity
- 32:32edifice and yet we still have problems.
- 32:35We still get hacked, we still get breached.
- 32:37Like we're clearly we're not doing like everything's 100%,
- 32:40there's never going to be 100%, but we're clearly not doing
- 32:43something right in the identity space that we can't even keep
- 32:45basic use it as a basic security tool for us.
- 32:48So I do think this is a new way of looking at the problem.
- 32:52I don't, I don't want to have the hubris that a startup can
- 32:56define a brand new category and be like, tada, here's the silver
- 32:58bullet magic beans. But I do see we're reflecting
- 33:02the trend of where the industry is starting to go in terms of
- 33:04thinking about these problems. And we want to help with that.
- 33:06But we also, we will play nice with the existing stack.
- 33:09We don't come in and say, hey, yeah, like we don't coexist with
- 33:12these things. No, we coexist with everything.
- 33:14Like, that's actually part of the.
- 33:16It's a nice aspect of the way the system works, and the way it
- 33:20works best is when it integrates everything together that has a
- 33:23nice property of. Will work with what you have
- 33:25too, so there has. The reason I bring this up is
- 33:28because I know we have all these different acronyms and one of
- 33:30the ones that's kind of newer, at least to me is this idea of
- 33:33authorization and Gartner has a term for authorization
- 33:37management platform or AMP. At the same time, we're seeing
- 33:41things like P back policy based access controls kind of rearing
- 33:44its head up again as people try to solve for, you know, well,
- 33:48RBAC just stinks. It just takes forever to get it
- 33:50right. And it's, it's outdated as soon
- 33:52as you press, you know, submit. So where do you see, you know,
- 33:56the, the industry going? But also how does signal like
- 33:58aligned with things like AMP or PBAC or you know STAR dot back,
- 34:04you know, whatever acronym you want to put in front of the the
- 34:06access control? So I say we're pretty aligned
- 34:11with this idea of amp. Like I really like when I was
- 34:14Paul Mozzaro, who wrote that. If you have a Gartner
- 34:16subscription, I highly recommend giving it a read.
- 34:18It's it's, it's going in the right direction.
- 34:20You know, if you talk to Paul himself, he'll, you know, it's,
- 34:23this is evolving still. This is the first foray into
- 34:26trying to find this movement that's happening in the identity
- 34:30space. It hits on a lot of things that
- 34:32really resonate with me and with signal.
- 34:35So it it asked like Paul, like, hey, what's the what?
- 34:38How do you differentiate this from what's come before?
- 34:40And it's this orchestration layer.
- 34:42And that's where the Cape side of things, that's where the
- 34:44signals, the emitting of signals, that's the we send
- 34:48information from the edge to the center and send it back.
- 34:50That's the orchestration portion of this.
- 34:53You need policy on top of that because you need that.
- 34:56You need the rules of the road. How am I steering my car or, you
- 35:01know, on my steering my ship? Pick your analogy.
- 35:03That has to be part of it. And then you need the data
- 35:05fabric underneath it. And those are the three main
- 35:07legs of the signal stool policy engine orchestration layer,
- 35:12which looks a lot like policy, but you, you think a little bit
- 35:15more asynchronously with the orchestration and then the
- 35:18fabric that powers both of them, which is the aggregation of the
- 35:22data. You want to back up all your
- 35:24policies. And you know, we call them
- 35:26triggers in the in the orchestration tool.
- 35:30All those things kind of come into play here for us.
- 35:32And so, you know, P backs an interesting term.
- 35:35I think there's lots of really solid P back tools out there.
- 35:39But historically, like if you think back to like as ACMOL
- 35:43days, like 25 something years ago, if you can remember that
- 35:46long ago, those are kind of meant to be more developer
- 35:50tools. Like I just want to build a
- 35:52better framework within my application for dealing with
- 35:57these problems. And what we've seen is a lot of
- 35:59customers who are not successful trying to apply those concepts
- 36:03horizontally inside their enterprise.
- 36:05If you try to take a a classic, you know, Zac Amol tool, or if
- 36:09you get to like alpha and stop having to deal with XML and you
- 36:12can use Jason, it is, you know, 2025 now, it's still difficult
- 36:18because they're not they weren't designed to think about the
- 36:21enterprise state. You need to have these things
- 36:24all work in concert, but you need that backbone saying like
- 36:26this is what I'm trying to apply across horizontally, across the
- 36:29board, not down into the application.
- 36:31So you know, when, when you're all were asking about personas,
- 36:35like I did not talk about developers, like we're not a
- 36:38developer focused tool. I think they're great P back
- 36:40tools out there like OPA that are good for a developer wanting
- 36:43to do something better than hard coding authorization logic into
- 36:47the system. But as soon as you need data
- 36:50that's not resident to that application, who's on vacation?
- 36:54Unless you're building an application that manages the
- 36:55vacation schedule, you want to get that from somewhere else and
- 36:59you don't want to deal with the stale data problem of that.
- 37:02And how do I synchronize that information and maybe some of
- 37:04that sensitive like, you know, obviously vacations might not be
- 37:06that sensitive, but think of something like it's a legitimate
- 37:10policy. Citizenship might come into
- 37:13play. Maybe I have to be a certain
- 37:15citizenship to see some piece of government data.
- 37:18That's a very common regulatory policy, difficult to enforce.
- 37:22And I don't think we wanna be pushing what citizenship my
- 37:26employees are to every single one of the applications in the
- 37:29enterprise. I'm sure that'll get you in
- 37:30trouble in Europe, if if not in the US to do those sorts of
- 37:35things. So feedback tools are
- 37:37interesting and they're, I think they're a useful part of the
- 37:40system, but it doesn't solve this problem.
- 37:44And I think amps on the right direction as we start seeing the
- 37:48space emerge and these architectures get real mileage
- 37:52in the space and more adoption, I think that will also evolve a
- 37:55little bit too. But it's, it's promising.
- 37:58So Eric, I want. To go back to what you're
- 38:00talking about with the agenda architects.
- 38:03So the one that once that pull you in, they went under and I, I
- 38:08realized like making the case to those folks is no easy task
- 38:13because they need to really understand this.
- 38:16So at that, at that point that you achieve like, OK, they get
- 38:21it, they buy. And I'm thinking of like some
- 38:23really smart people who could probably do both sides of this
- 38:26equation. So you know, I'm thinking of
- 38:29Shawn Odell, thinking of Andrew Cameron.
- 38:31They first you have to sell them on the tech right after that.
- 38:36These are guys who can speak the the language of business to make
- 38:41the case. I'm wondering, you know what,
- 38:45what does that sound like? Help us out for the people who
- 38:48are listening who are like excited about this and maybe
- 38:51when we dig into the tech, that's great.
- 38:54Eventually you get them sold on that.
- 38:56Now you have to explain it to somebody who's used nothing
- 38:59about the tech and probably doesn't care and you have to put
- 39:02it in the language of business. So how do they do that?
- 39:06How are they successful? Yeah, absolutely.
- 39:10I think, you know, it's kind of like what does it look like to
- 39:13win in a company when we go into it?
- 39:15And this is where I, I usually start with something.
- 39:18I think Ian Glaser put this on a on a blog of his called, you
- 39:23know, we endearingly inside a signal called the pyramid of
- 39:26pain, which is if you think of all the applications in your
- 39:30company that you're using, which ones are you the most worried
- 39:34about? Like where is the biggest
- 39:36problem gonna be start there. That's the top of the pyramid.
- 39:39That's the most painful thing. And those are usually
- 39:41applications that you're you're not in it every minute of the
- 39:44day. It's not, it's not slack or
- 39:46e-mail or your calendar. It's your production
- 39:48environments, your your production systems, maybe your
- 39:51financial systems, maybe it's your CICD pipeline.
- 39:55So things that are like someone got in and just went haywire in
- 39:59there. That's potentially a company
- 40:01ending moment, if not at least a career ending moment for
- 40:04someone. Those are the most difficult.
- 40:08They require the most context. They require the the biggest
- 40:12need to reduce access to them so that you're not always able to,
- 40:15you know, it reduces the attack surface.
- 40:18That's where we try to frame people to start there.
- 40:19And then we look at, OK, can you reduce the number of roles and
- 40:23groups in the system? Can you reduce the amount of
- 40:25standing access? Can you be more responsive?
- 40:28Like the problem of if your Crowdstrike or your other
- 40:33security systems detect a problem with this user, can you
- 40:37react to that? And can you pull them out of an
- 40:38environment If the user's been no longer an employee, like they
- 40:42were terminated in the morning or they resigned in the morning,
- 40:46but they had an open session from the night before, or are
- 40:48they still I'll get access to things like, can you shut people
- 40:50off quickly in response to some type of HR event that goes on?
- 40:55So then those become wins for the business because the
- 40:57business recognizes this is a lot of risk.
- 41:00Or if I've got a lot of groups, I've got to do access reviews in
- 41:04those groups. And after I've got 100,000
- 41:07groups for 10,000 employees, that's a lot of work for people
- 41:10that's not really helping the business move forward.
- 41:13And so we can start to show value.
- 41:14It somewhat depends on who we're talking to.
- 41:16So if I'm talking to application owners, we might talk in terms
- 41:20of I give you dynamic access to things rather than, you know, I
- 41:24talked to identity person. I talk about 0 standing access.
- 41:26Like people don't have access when they're not supposed to,
- 41:29but magically the access is there when they need to use it.
- 41:32The business likes to hear it the other way around.
- 41:33Like it'll be there when I want it and it's not there when I'm
- 41:36not looking. That's the right stance to be
- 41:39in. And that ultimately drives a
- 41:41better security posture. I'm talking to kind of the CISO
- 41:44persona. They tend to be the ones they
- 41:47start thinking about. What are my risk signals in the
- 41:49organization? How do I lower overall risk the
- 41:52things and icing on the cake, can I make my business
- 41:55operational processes simpler too?
- 41:57Can I reduce access reviews? Can I reduce toil inside the
- 42:01company? Those are all wins for us.
- 42:03Yeah, that I. Mean that's a great business
- 42:05story about reducing risk, reducing that kind of overhead
- 42:09of things that help reduce the risk so that it makes it more
- 42:14effective. You actually start to steal from
- 42:16my next question, which was around what are the use cases,
- 42:19right? Because you think of a good
- 42:20picture there especially, and tied back to the continuous
- 42:25identity because you talked about, you know, someone has
- 42:29been terminated from the system, but maybe they have a a session
- 42:33open. I mean, literally, I've run into
- 42:36that before where it's like, well, yeah, we shut off their
- 42:40access, but if they still have their laptop and they're already
- 42:43logged in, you know, and we wouldn't know it.
- 42:46And I'm like, that's terrible. That is absolutely terrible.
- 42:49So this whole idea of, you know, being able to go in and like
- 42:53surgically kill sessions. The one thing that you'd
- 42:58mentioned earlier is I asked a question about what are the
- 43:01sources of these signals and then, you know, obviously you
- 43:05link that to them, we can take action.
- 43:08And the example used was the IDP.
- 43:10I'm wondering if you have any other examples, like is are
- 43:14there examples about going into IGA systems or privileged access
- 43:17management or anything else that, you know, maybe I didn't
- 43:21mention that. Just seems like, you know, when
- 43:25you want to brag about a little bit, yeah.
- 43:27Absolutely. You know, the the IDP to to
- 43:30cloud provider is probably our most popular use case.
- 43:34Closely related though, CICD pipelines, I've got my GitHub.
- 43:37If I can push code, I might as well have console access to the
- 43:41cloud. So predicting that I can't push
- 43:44unless I need policies. I have to be the release
- 43:46manager. Right now I'm assigned to do
- 43:47that and I'm on my a pash device and it's doesn't have malware.
- 43:52All those things are important to me.
- 43:54That's another popular use case. I'd say the other ones, API
- 44:00gateways is a big one for us. So I'm making API calls.
- 44:04This really comes into play. And I know we haven't used the
- 44:07AI Buds word yet, but you know, MCP or model context protocol
- 44:11that's just an API Gateway pattern protecting that we're
- 44:15getting a lot of interest in. How do you put policy in place
- 44:17for that, especially because it's really easy to vibe code
- 44:21out one of these things without thinking about any kind of
- 44:24identity security practices. Roll it out.
- 44:26And now I've done all kinds of egregious things like embedding
- 44:29tokens and not thinking about access control and not thinking
- 44:32about deployment and no one knows about it.
- 44:34So this is just a, a sort of accident waiting to happen here.
- 44:37We got, you know, pits with spikes at the bottom of them in
- 44:40this area. Working with IGA and Pam, those
- 44:45are good ones too. So we've got some nice use cases
- 44:48with say, sale point where maybe we want to do some of these
- 44:51checks against security systems. When someone comes into Cell
- 44:55Point and requests access to something, Cell Point could call
- 44:58it a signal, look for a policy. The signal says, yeah, the
- 45:02person, you know, Jeff looks good.
- 45:04He's, you know, his everything's fine with him.
- 45:06He's allowed to do this. Beyond this, the normal rules.
- 45:08And then or flip that around, something changes in a system
- 45:12and we could go say, hey, deeper vision Jim, like go take him out
- 45:16of this Active Directory group because you've got that all
- 45:19wired up anyway as part of your join remover lever settings in
- 45:24Cell Point. Let's just trigger that.
- 45:26We see something anomalous that comes in from the SoC.
- 45:29We can go tell cell Point to do that.
- 45:32And that can speed things up too.
- 45:33That can make you more reactive and make your existing
- 45:36investments better. Do something similar with Pam,
- 45:40like, hey, we know it's someone's compromised.
- 45:42We could tell it to rotate a credential or we can we could
- 45:44even potentially block access to the Pam system itself for that
- 45:47user so that they, if they they can't just go start doing X fill
- 45:51against all the passwords that are in the vault.
- 45:54So there's a lot that we can do in conjunction with those other
- 45:57systems. And these are all we tend to see
- 45:59people solve the and we encourage folks solve the easy
- 46:04problems first, like solve those and then expand because the way
- 46:08the platform's built, it's meant to keep going to more use cases.
- 46:12And we just see customers follow that pattern.
- 46:14They start with one use case or two, we nail them, we roll it
- 46:18out, everyone's happy. We're all, you know, popping
- 46:20champagne, celebrating. And then, hey, the next use
- 46:22case, the next use case, the next use case and so forth, we
- 46:26can pop some. Champagne in a little bit.
- 46:27I got a couple more questions for you.
- 46:30What is it that makes signal different from, you know, your
- 46:33contemporaries in this space? Tell me what sets you apart
- 46:36because this is my jaded CSO time where I say OK I already
- 46:39got a bunch of tools, why do I need signal and why is it signal
- 46:42over something else? I'd say there's really not much
- 46:46out there that does this in the way we approach it.
- 46:48So there are other tools out there that understand Cape
- 46:51signals and protocols. There's other tools that'll pull
- 46:54data in, like you could use Octa and they have a directory system
- 46:57that they use provisioning. But these weren't men and they
- 47:01weren't designed to think about it from an enterprise wide
- 47:03scale. They have kind of their corner
- 47:05and their main objective and they tiptoe into these other
- 47:07areas. So all the IGA tools have some
- 47:11kind of Pam module that can do some privilege stuff.
- 47:13All the Pam tools out there have now acquired some IGA vendor and
- 47:16they can do some simple IGA things.
- 47:18Sokta just announced, I think, you know, the other day that
- 47:21they've got, you know, they made an acquisition in the space and
- 47:24they've got some IGA and Pam things.
- 47:25So everyone's kind of tiptoeing around this, like refactoring of
- 47:28the identity stack right now. We built this from day one to
- 47:32solve this type of problem. How do I stitch my entire stack
- 47:35together, not just of identity data, operational data and
- 47:39security data, bring this all in one place and give you the
- 47:42ability to have this continuous identity architecture within the
- 47:47organization. That's what sets us apart is we
- 47:49were purpose built for this problem.
- 47:51We're not trying to retrofit this into an existing system.
- 47:55In some ways it's kind of like the innovator's dilemma issue,
- 47:58like you have to reinvent your IJ stacked work in real time or
- 48:01you'd have to reinvent your Pam system to understand workforce
- 48:05and single sign on none of these systems.
- 48:08They all kind of want to play in their own sandboxes if no one
- 48:10else exists. And I said, hey, this is 1 big
- 48:13sandbox, we all have to work in it.
- 48:14And maybe we should look, talk to the guys next door about the
- 48:17security stuff because that seems kind of important to us.
- 48:21Yeah, I can see. Definitely a lot of linkage with
- 48:23things like, you know, security operations center and some of
- 48:25the tools they have, right? It's, it's all data you're
- 48:28trying to pull in. The more data that you've got,
- 48:30the more interesting and educated decisions you can make
- 48:33on how you want to leverage it, right?
- 48:35Exactly. So let's take a look.
- 48:37At the broader range, industry at large here from an identity
- 48:41perspective, and I'm hoping I won't hear AI is the answer,
- 48:44although it probably is. What are some of the big trends
- 48:47that you see coming along that people should be keeping it out
- 48:50for? So I kind of call this of like
- 48:52skating to where the puck is going to be from an ice hockey
- 48:55analogy. What's coming up that you know
- 48:58that that is really kind of piquing your interest or is it
- 49:00just, hey man, AI is here and we've really got to got to get
- 49:03that figured out? I mean, definitely I'll, I'll
- 49:07we'll put the AI one out of the way like AI is here.
- 49:09We got to figure that out. I'm not smart enough to know all
- 49:12the impact it's going to have in the identity space.
- 49:14It's definitely having an impact and we'll continue to have one.
- 49:17I probably the only thing I won't be surprised by is that
- 49:20I'm going to be surprised about where we are in a 12 months in
- 49:24the AI world. So putting that one to the side
- 49:26for the moment, the two big trends that I see here right
- 49:30now, one, we've been kind of dancing around a little bit
- 49:33here, the convergence of identity and security together.
- 49:36And I actually think some drivers of this are it's
- 49:39becoming pretty common for your CSO to start taking over your
- 49:43traditional CIO roles or your CIO taking over CSO.
- 49:47This, those two leaders are morphing into one leader.
- 49:51A lot of things that the CIO looked after before probably
- 49:55live under like a COO, like what productivity suite we're going
- 49:59to use? Are we going to be on Slack or
- 50:01you know, teams? Are we going to be on Zoom or
- 50:04Google meet or you know teams? Those decisions aren't don't
- 50:10require a specialist as much as they require someone to
- 50:13negotiate price points on a per user per month pricing concept.
- 50:18So where's that leave the identity team?
- 50:20Because if you're thinking about identity systems and
- 50:23traditionally, you know, you guys know this probably better
- 50:26than I do, your IGA tools, your IDP tools kind of live in the IT
- 50:31world and kind of we're more like productivity things.
- 50:35And your Pam tools, if they weren't in identity land, they
- 50:38were more in the security land. And as those worlds come
- 50:42together, it stops being about just productivity.
- 50:46It starts being more about, OK, yes, single sign on gives me
- 50:50productivity and reduces passwords and I get MFA and all
- 50:53this goodness out of that. But I also started wanting to
- 50:56use this as security controls, which has historically been the
- 50:59sea sales world. So I think that's a massive
- 51:01trend right now. It's just the convergence and
- 51:05mind meld of those two sort of organizations together into one.
- 51:11And I'd say it's probably not a surprise that of our customers
- 51:14who are moving the fastest, who are the furthest ahead here and
- 51:17of the industry voices you hear they probably work in an
- 51:20identity security team. And obviously like you see, you
- 51:25know, Palo Alto's acquisition of Cyber Ark, you know, that
- 51:28happened a couple weeks back. They're talking about that as
- 51:32identity security. So this is in the air.
- 51:36The other big trend I see is this generational change.
- 51:40It's been 25 years since we kind of came up with the IGA and Pam
- 51:44things. It is that is a long time.
- 51:46Like there's whole generations of humans who grew up after
- 51:51those events, right after, you know, the Enron events of the
- 51:56world that drove Sarbanes-Oxley. It's time to rethink how we do
- 52:00things. And so that's the other big
- 52:02trend to see is we are coming up on massive replacement cycles of
- 52:06two entire sets of sort of the core identity stack.
- 52:11I'd say ID, PS and pass through lists are probably the latest
- 52:14generation and even those are like those are 15 year old
- 52:17things. So it's it's natural that we're
- 52:21coming up on rethinking this. Yeah, some of these.
- 52:25Solutions are not old enough to vote.
- 52:27Maybe you can drink exactly. They're old enough to rent a
- 52:30car. You.
- 52:32You. You've.
- 52:33Been so gracious with your time. I want to kind of pivot here to
- 52:35a little bit of a lighter note and kind of wrap the show up
- 52:37here. We were talking before we hit
- 52:40record and you mentioned that you are into cooking and I am
- 52:43into eating. So I think this is going to be a
- 52:45great conversation. So I would like to pose a
- 52:48hypothetical to you. So let's say you've got to
- 52:52create the perfect meal, and I'm going to put you on the spot
- 52:55here. Not only create the perfect
- 52:57meal, you have to create the perfect meal for me, OK.
- 53:01What are you going to make? Why are you and why, you know,
- 53:04why are you making decisions, decisions, you know, for what
- 53:06you're going to make? And you can feel free to ask me
- 53:08questions if that helps you in any way.
- 53:09Yeah, yeah. Let me ask if you like, you
- 53:12know, First off, like anything you don't like eating, like
- 53:15what's you know, any, any areas to avoid?
- 53:18Hey, I really hate, you know, spicy food or I don't eat fish,
- 53:23you know, anything like that to be aware of.
- 53:25Well, you hit two right there. So I'm not a fish person.
- 53:28I'm generally not a seafood person with the exception of
- 53:30shrimp. As long as the heads are cut
- 53:32off. I don't, I don't dig on, you
- 53:34know, the shrimp showing up with their heads on.
- 53:36No, give it to me after the sushi.
- 53:38I thought you liked sushi. Sushi is the one.
- 53:40Exception, I will do something like tuna, maybe like a lighter
- 53:44fish, but it has to be with like something else like in a roll or
- 53:48something like that. Not spicy, although I can
- 53:52tolerate a little bit of pain. And then mushrooms are just not
- 53:55my jam at all. So other than that, I feel like
- 53:58I've got a pretty open palette now that I've, you know, cut off
- 54:02like a third of the of the menu. No, no, no.
- 54:05So, yeah, So my thoughts are way out the window now.
- 54:07No, I'm just kidding. I'd say let me think through
- 54:12this. If tuna's on the menu, I'd say a
- 54:16really nice piece of like ahi tuna that's just really well
- 54:21seared, a little seasoning, a little salt, pepper, you know,
- 54:24let the fish speak for itself. It'll probably be sort of I'd
- 54:26anchor that around the main. Maybe a really good I I'm
- 54:29thinking Japanese would be a a good venue to go down.
- 54:33Go with a nice tuna over some nice rice, just like sliced up
- 54:39for you. Like nice presentation.
- 54:41Maybe a little seaweed salad on the side.
- 54:44I'd probably think about a couple courses.
- 54:46Make it really good miso soup to start with.
- 54:50I like roasting vegetables a lot, so I'd probably roast up
- 54:53some carrots. Look for some, you know, go see
- 54:55what's fresh, what's interesting, what's going to be
- 54:57colorful. Think about putting that
- 54:59together and then maybe serving it out.
- 55:02I like to do more family style, like put things out on plates,
- 55:06share it around. I think that just makes for a
- 55:08better conversation and it comes out nice because it uses a big
- 55:12plate with lots of stuff on it looks always looks great.
- 55:14So that's probably the direction I would take it in.
- 55:17OK. So, Eric?
- 55:18What time do I show up for this? Because you absolutely nailed
- 55:22that. Like, that is totally my jam.
- 55:24I am totally on top of that. So I'm going to invite myself
- 55:28over for dinner at some point. Or maybe we'll just go out and
- 55:29get a nice sushi dinner somewhere.
- 55:31Yeah, no, whenever. Whenever you want, happy to
- 55:33happy to cook for the both of you.
- 55:35Next time you're up in the Bay Area, we'll, we'll make it a
- 55:37date. Jim, how about?
- 55:39Yourself like how does that strike you of like a dinner like
- 55:43the AHI tuning as possible. Yeah, I'm pretty open minded.
- 55:46The only thing I don't like is really strong cheese, like blue
- 55:51cheese. I don't like feta.
- 55:53It's just the smell turns me off and I've always been that way.
- 55:57But other than that, I mean I'm pretty open.
- 56:00I mean, I'll even eat like really strong meats, like organ
- 56:04meat, like liver and stuff like that.
- 56:07So yeah. And wild game, like, I know a
- 56:11lot of people don't like that. I think it's interesting.
- 56:15So yeah, I'm pretty much up for anything.
- 56:18But if you put blue cheese on it, I might just leave.
- 56:22Yeah, I'll leave the blue cheese off the nice piece of ahi.
- 56:25So there you go that. Sounds good, I totally.
- 56:28Appreciate that because blue cheese is one of the things I
- 56:30absolutely detest because I spent the better part of
- 56:34probably 7 or 8 years bartending and one of the things that we
- 56:36had to do was stuffed blue cheese olives for our martinis.
- 56:39And so if I never see blue cheese again, I will be totally
- 56:42fine with that. I'll, I'll be the contrary and
- 56:45say I I like blue cheese. I love a good piece of feta, but
- 56:48I, I will probably eat most anything.
- 56:52I early in my career, I spent a year in Hong Kong working on a
- 56:56project. And yeah, before that I was a
- 56:58little, I didn't eat as much seafood.
- 56:59I didn't like eggs too much and I just went in with the mentai.
- 57:03Like this is a totally new cuisine.
- 57:05There's influences from all over Asia here.
- 57:07I'm just going to eat whatever. So if it didn't crawl off my
- 57:09plate, I'd eat it. And so now I'm a much, you know,
- 57:13this has been a while now. It's been 20 plus years since I
- 57:15was there, but it's definitely opened my palate quite a bit.
- 57:22I was not always. An adventurous eater.
- 57:24I would stay I'm, you know, starting to put my toe in the
- 57:26water. I was very much like a grilled
- 57:28cheese and, you know, chicken Nuggets growing up.
- 57:31But as I found as I've gotten older, that I have been more
- 57:34willing to try things. So I will try just about
- 57:37anything once, just now. I know that like Daniel.
- 57:41I mean you you either get experimental or you don't eat.
- 57:47I will give a lot of. Credit to Daniel, so you know
- 57:49our our boss here at RSM, but he has definitely taken me on some
- 57:53excursions and I'm very grateful for that because I have tried
- 57:55things that I would normally not have eaten and I've enjoyed some
- 57:58of it. I won't say all of it.
- 57:59I have enjoyed some of it I. Like, hey, I liked a lot of
- 58:02things. I wasn't big on bone marrow, but
- 58:06I mean, at the same time I could eat it again.
- 58:09Just wasn't my favorite. Yeah, I hear you.
- 58:14Yep. I think it's important to try it
- 58:15once, see if you like it. You never know.
- 58:17You'd be surprised. Yeah, that's how you.
- 58:19Discover, you know, Hey, new things, you know, it's kind of
- 58:21like music, right? You just like, oh, I didn't
- 58:24discover The Beatles until I was 30, or I didn't discover
- 58:26Metallica until I was, well, I discovered them, really, but you
- 58:29get my drift. Exactly.
- 58:30Exactly. Well, Eric, you've.
- 58:33Been great and really appreciate you taking some time with us.
- 58:35Thank you again for sponsoring an episode here with us.
- 58:37I'm going to have links in our show notes here for people to
- 58:40reach out to you on LinkedIn. Maybe, you know, share recipes
- 58:44or other things, whether it's recipes for, you know, identity
- 58:46data or other food items. Let's see what else.
- 58:50Visit the website SGNL dot AI slash IDAC.
- 58:55There'll be some information there that people can kind of
- 58:57check out and that also show support for the show that hey,
- 58:59you heard it here on on identity at the center.
- 59:01So with that, we're going to go ahead and leave it for this
- 59:03week. Thanks everyone for watching and
- 59:06or listening and we'll talk with you all in the next one.
- 59:11You've been. Listening to Identity at the
- 59:13Center? We hope you've enjoyed the show.
- 59:16Make sure to like, rate and review, and we'll be back soon.
- 59:20But in the meantime, hit the website at
- 59:23identity@thecenter.com. See you next time on Identity at
- 59:29the Center.