Latest / Elon Musk Podcast / BREAKING : Tesla owners paid $3 Billion and got no FSD.
Transcript
- 0:01Hey everyone, welcome back to the Elon Musk Podcast.
- 0:05I'm thrilled to share some exciting news with you Over the
- 0:08next two weeks, we're evolving. We'll be broadening our focus to
- 0:11cover all the tech Titans shaping our world.
- 0:15You'll still get the latest insights on Elon Musk, plus so
- 0:19much more. So stay tuned for our official
- 0:22relaunch coming soon. Now let's get into this episode.
- 0:26How many years and how many billions of dollars can one man
- 0:31promise a future that never arrives before someone demands
- 0:35accountability? Now this is self driving tech
- 0:38from Tesla. We're talking about FSD.
- 0:41And since 2016, Elon Musk has made bold, detailed, and very
- 0:47public claims about Tesla's ability to deliver fully
- 0:50autonomous vehicles. He told customers that the road
- 0:54to robo taxis and driverless cross country trips was just a
- 0:57year or so away. He said the hardware already
- 1:01existed. He described a future of cars
- 1:03that drove themselves while people sat back and watched or
- 1:07even slept. Now, those statements weren't
- 1:10vague hints or cautious predictions, though.
- 1:12They're treated as guarantees by Tesla's most loyal fans, and,
- 1:16more importantly, by Tesla's paying customers.
- 1:20And nearly a decade later, the promised reality has not
- 1:24arrived. But the profits certainly have
- 1:27for Tesla and Elon, and the gap between those two truths raises
- 1:32uncomfortable questions about what Tesla is actually selling
- 1:37now. Since the first wave of
- 1:39autonomous driving claims in 2016, Musk has repeated his
- 1:43promise almost every year, each time with slight variations and
- 1:47fresh urgency. In October 2016, he said that a
- 1:51Tesla would complete a full autonomous trip from Los Angeles
- 1:55to New York by the end of 2017. And it didn't.
- 2:00In April 2019, he claimed over 1,000,000 Teslas would soon hit
- 2:04the road with the hardware necessary for full autonomy that
- 2:08the company would launch a Robo taxi in 2020.
- 2:12That service hasn't arrived. It hasn't yet, and in January of
- 2:162020, Musk said full self driving would be a feature
- 2:20complete by the end of the year. This is the phrase that sounded
- 2:24promising, but meant very little to the people that were driving
- 2:28the cars that were expecting to sit back and relax, take a nap,
- 2:32and have their car drive for them.
- 2:34Now, the system still required constant driver supervision, so
- 2:38none of that actually happened. Now, each of these statements
- 2:41was not only incorrect in hindsight, but deeply misleading
- 2:44in the moment. When the promise milestone came,
- 2:46it went. There were no public apologies
- 2:49or retractions. There was only a new promise set
- 2:53one year ahead, again and again and again.
- 2:58And the public has now been subjected to the cycle for
- 3:01almost a decade. In January 2021, Musk and Tesla
- 3:05would achieve Level 5 autonomy, the highest category of self
- 3:09driving where there's no human input, by the end of that year.
- 3:13And that didn't happen. Tesla continued to sell its Full
- 3:16Self Driving feature at a steep price, even as the tech
- 3:20continued to demand that drivers keep their hands on the wheel
- 3:23and remain alert at all times. More recently, in early 2025,
- 3:28Musk said Full Self Driving would launch in Austin as a paid
- 3:32service this summer. Now, that version, according to
- 3:36available descriptions, still won't allow drivers to fully
- 3:40disengage from operating the vehicle.
- 3:43In other words, it still doesn't Full Self Driving, but it still
- 3:47costs the customer $12,000. Now, the money Tesla has made
- 3:53off this feature cannot be dismissed as a rounding error.
- 3:56For every Tesla owner who added Full Self Driving to their
- 4:00vehicle of the time of purchase, and many of them did, is $12,000
- 4:04collected upfront. Many of those buyers paid years
- 4:07ago, and they're still waiting for what they were told they'd
- 4:10eventually receive. Because Tesla treats this
- 4:13feature as software, not a separate product, there are no
- 4:16refunds offered, and if the system doesn't meet
- 4:19expectations, customers just can't get their money back.
- 4:23Tesla simply keeps the cash now. That business model has raised
- 4:27serious concerns, though, and this is a huge problem.
- 4:31The company is exploiting customer trust while avoiding
- 4:34meaningful accountability. And despite having a product
- 4:37name that suggests it delivers complete vehicle autonomy, full
- 4:42self driving still requires near constant oversight by the
- 4:46driver. In some cases, the software has
- 4:48caused erratic or unsafe driving behaviors, according to safety
- 4:52investigations and user reports. Yet Tesla continues to market
- 4:56and sell the feature with language that implies
- 4:59breakthrough autonomy. Now, Musk's defenders often
- 5:02argue that predicting timelines and technology is increasingly
- 5:07difficult, especially in emerging fields like AI.
- 5:10They say breakthroughs are non linear and the innovation is
- 5:13unpredictable. Now that's all true, but it
- 5:16doesn't explain a pattern of consistent public over promising
- 5:21followed by failure without correction.
- 5:24Now, Tesla hasn't just been optimistic though.
- 5:27The company has repeatedly set timelines that it did not meet
- 5:31and has never provided refunds to customers who paid for
- 5:35autonomy they never received. Now, and it's not Tesla's stock
- 5:43price, brand image, and customer loyalty are all shaped in part
- 5:46by the belief that the company is leading the future of
- 5:49transportation. It's an idea that Tesla is on
- 5:53the cusp of full autonomy, and it adds value to the company and
- 5:57also to Musk's public reputation and to his bank account.
- 6:02It's a narrative that feeds directly into the stock market
- 6:05valuation and manipulation, giving Tesla a financial
- 6:08incentive to maintain it even when the technology falls short.
- 6:12And when looking at how this effects everyday people like
- 6:15you, the people that want to buy a Tesla, the consequences become
- 6:19clearer. Thousands of Tesla buyers paid
- 6:22extra, in many cases as far back as 2016, for a product that
- 6:27hasn't come close to delivering what they expected and what was
- 6:31promised. Some believe they were
- 6:33purchasing future proof technology, convinced that Tesla
- 6:36would unlock full autonomy through software updates.
- 6:40Now, that belief was not irrational.
- 6:42It was supported by statements the Musk made personally in
- 6:45interviews, on earnings calls, and on social media.
- 6:48And in practical terms, this means ordinary customers have
- 6:51been bearing the financial risk of Tesla's technical
- 6:54shortcomings. They paid in advance for
- 6:56something that was never finished, and their money helped
- 6:59the company pad its revenue and profit margins for years.
- 7:03Elon Musk is getting extremely rich from this, and Tesla's
- 7:07earnings reports benefited from these FSD sales.
- 7:11The company's valuation, Musk's personal wealth were boosted by
- 7:14that perception of technical momentum.
- 7:17There's also a safety component that can't be ignored.
- 7:20When drivers believe their cars are more autonomous than they
- 7:23truly are, they may place undue trust in systems not equipped to
- 7:27handle real world complexity without supervision.
- 7:30Federal safety regulators have documented multiple incidents in
- 7:33which Tesla driver assist systems failed in critical
- 7:36moments. Some of these failures have led
- 7:39to crashes, and in those cases, the blurred line between
- 7:42advanced driver assistance and full autonomy becomes absolutely
- 7:46dangerous. Yet even in the face of
- 7:49technical setbacks, legal pressure, and growing
- 7:52skepticism, Tesla continues to operate without formal
- 7:55regulation around how it markets and sells its software.
- 7:58While some lawmakers have called for closer scrutiny, so far
- 8:02there's been no consistent federal framework to stop
- 8:04companies from using terms like full self driving unless they
- 8:08meet specific standards. And part of the reason that Musk
- 8:11has been able to maintain this pattern is because of the way he
- 8:14communicates using X. He often announces updates or
- 8:18predictions directly to his massive following, bypassing
- 8:22formal press channels, and his fans interpret these statements
- 8:25as absolute truths. Many believe that delays are the
- 8:28result of bad luck or external obstacles, not Elon Musk
- 8:33promising something that the Tesla engineers cannot deliver
- 8:38now. That creates a powerful echo
- 8:39chamber where disappointment is constantly postponed.
- 8:43The timeline shifts from year to year.
- 8:45The goal posts move, but the emotional investment remains.
- 8:49Some customers say they still believe that Tesla will
- 8:52eventually deliver, even after being let down for almost 10
- 8:56years. That long term loyalty, rooted
- 8:58more in belief than in actual evidence of FSD, allows Tesla to
- 9:03keep selling a product that doesn't even exist in the form
- 9:07that Elon Musk has promised. Now, Wall Street has rewarded
- 9:11that approach, though Despite repeated delays, the prospect of
- 9:15autonomy continues to inflate Tesla's value.
- 9:18Analysts cite the potential of Full Self driving as a future
- 9:21revenue stream, even though the technology has missed every
- 9:24milestone so far. This speculative optimism
- 9:27continues to shape public perception, even as the actual
- 9:31performance of the software remains underwhelming.
- 9:34The question that looms over all of this is not whether Tesla
- 9:38will one day achieve true full autonomy.
- 9:40They will eventually. It's one of the customers who
- 9:42paid 10s of thousands of dollars based on promises from nearly a
- 9:46decade ago will ever receive what they were sold.
- 9:49Some of these people have sold their cars already, so they paid
- 9:53$12,000 for something that they will never, ever be able to use.
- 9:59They might have moved on to a different brand, and there's no
- 10:02way to move full self driving from Tesla to another brand now.
- 10:07If they don't get it, will anyone be held responsible?
- 10:11And without enforcement, companies can keep making these
- 10:14wild claims without being obligated to fulfill them.
- 10:18Musk's long string of missed targets has made this apparent.
- 10:21There's no external mechanism currently in place that forces
- 10:24Tesla to either deliver the Primus software or issue refunds
- 10:28for what was not provided. Now these customers stuck in a
- 10:31loop of waiting and a hoping while the company moves on to
- 10:35the next promise and continues to gather money from these
- 10:39people that are suckered into spending $12,000 on something
- 10:44that doesn't exist. Now in the end, the real product
- 10:47Tesla has been selling may not be full self driving at all.
- 10:50Maybe belief. A belief that the company is on
- 10:53the edge of solving a absolutely insanely complex problem.
- 10:58A belief that your $12,000 investment will someday pay off,
- 11:03not just for you, but for the company.
- 11:06And you're part of that. You're part of this community.
- 11:08It's a belief that Elon Musk knows something that the rest of
- 11:12us don't. But belief isn't technology.
- 11:15Belief doesn't drive a car safely through a construction
- 11:18zone or detect a pedestrian in a crosswalk.
- 11:21Belief doesn't make a feature full if it still needs human
- 11:25intervention. And after nearly 10 years of
- 11:27shifting deadlines, missed goals and cost the upgrades and maybe
- 11:31time to stop asking when Tesla will deliver self driving, the
- 11:35better question is whether the ever intent to deliver it at all
- 11:39or whether the plan was always to keep selling the dream one
- 11:42year at a time. Hey, thank you so much for
- 11:44listening today. I really do appreciate your
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- 12:13I'll see you tomorrow.