Latest / The Hannah Hammond Show / How To Build A Unicorn Startup (The 3 Principles That Actually Work) | Luke Morris
Transcript
- 0:00Was there any point where you were like, I this isn't going to
- 0:02be successful or I don't know how I'm going to get through
- 0:04this? So many people were like, this
- 0:05is never going to be successful and we heard that a lot, but you
- 0:08have to kind of keep powering through.
- 0:11It was really hard to start a company.
- 0:14Every year I feel like it becomes easier.
- 0:16You don't need 70 people spending fraction amount of
- 0:20money on technology, kind of like standing up on your own.
- 0:22You can do that. Maybe you don't need to raise
- 0:24$5,000,000. Maybe you need to raise
- 0:25$500,000, right, because it's more cost effective, efficient.
- 0:30The tools are out there to be able to do it.
- 0:32People like what's the playbook? Give me the give me the 10 steps
- 0:35to success for raising money or starting a company.
- 0:37Like there is no playbook. Even Ben Horowitz talks about
- 0:41this and like, you're not going to read the hard things about
- 0:43hard things or some Google book or some Amazon book and there's
- 0:46there's no instructions and I got to like take the lead.
- 0:52Welcome back to the Hannah Hammond show.
- 0:53I'm super excited to be here today with Luke Morris all the
- 0:56way from Orange County, California, who is the Co
- 0:59founder and CEO of previously Krexi, which you all know if
- 1:03you're in commercial real estate and now just launched a new
- 1:06company called Capitalize dot IO, which is super, super cool.
- 1:11And that's how we actually got connected.
- 1:13I was diving into his platform because I own a commercial
- 1:16mortgage brokerage and so that's what your platform helps solve
- 1:19before. And thanks for flying out and
- 1:21for being on the show today. Yeah, thank you for having me.
- 1:23Of course, you're just super fascinating and I've loved kind
- 1:27of learning about your background and want to share
- 1:28about your background because you're in the venture capital
- 1:30world. You're in, you know, fintech and
- 1:33proptech and you went to USC and we're an athlete at USC as well
- 1:38on the men's volleyball team. And we're what do they call that
- 1:43award person on the team? Shoot, I'm forgetting what it's
- 1:48called. Let me see here.
- 1:49The libero. Yes, that the libero.
- 1:51So what is the libero? The libero is it's like a
- 1:54defensive specialist and you have a different colored jersey.
- 1:57You kind of move freely in and out without having to like sub
- 2:02in and out. It's a very unique rule.
- 2:04But basically like there's rules around I can't hit.
- 2:07I'm just, I'm in the game all the time, but I'm only a
- 2:10defensive specialist. And you look at me, you're like,
- 2:13oh, you're, you know, tall person and shortest guy in the
- 2:15team, right? 63 because and most of the guys
- 2:19are 6-8. But I was like the defensive
- 2:21specialist. That's cool.
- 2:22Passing, defense, digging, kind of boring stuff, the the actions
- 2:26in the front, blocking, hitting setting, which I did in high
- 2:30school and in club. But you know, I wanted to start,
- 2:34wanted to play, so adjusted ended up being a libero.
- 2:38Yeah, and just really supporting your team and not necessarily
- 2:41being the face of everything and and building like, yeah,
- 2:45supporting the team to be successful.
- 2:46That's how I roll with companies too.
- 2:48Right, I was going to. That's where I was heading.
- 2:50By example, in the trenches. Thankless job.
- 2:53You're almost like a offensive lineman kind of thing.
- 2:56Yeah. So what, what was your childhood
- 3:00and early years like? Like did you always want to be
- 3:03an entrepreneur or were your were your parents a big role in
- 3:06that or what was like? And my dad and grandpa were both
- 3:10entrepreneurs, my aunt as well, right?
- 3:13So it was kind of in my DNA, right?
- 3:15And then, you know, in Orange County, there's a lot of
- 3:18successful people. And 99% of those people are run
- 3:21and own their own business, right?
- 3:23Like that's the leap you want to take if you want to be super
- 3:27successful, not just like when it comes to dollars and cents,
- 3:30but but actually like learning, right?
- 3:33Like digging into the trenches, hiring people, training people,
- 3:37coaching people, raising money. It's just, it's the best
- 3:41learning experience there is, right?
- 3:43So it just kind of I got lucky and I, I had the opportunity to
- 3:48do it with Craxy and then again with Capitalize.
- 3:51But it is a little bit in my DNA, both in the Orange County
- 3:54scene and, you know, family wise.
- 3:57So did you know pretty young that you were going to be a
- 3:59business owner? I think so, yeah.
- 4:02At some point, like most people, you want to go join a company,
- 4:06do something cool, learn, and then do something on your own,
- 4:09which is what I did, right? And it was effectively a
- 4:13startup, auction.com, when I joined it in 2009, right?
- 4:17And it was a new division, like a startup within a bigger
- 4:20company. And we were liquidating,
- 4:22trading, liquidating, selling commercial real estate online,
- 4:26right? So I fell in love with real
- 4:27estate and I also fell in love with technology at the same
- 4:31time. So you you went to college for
- 4:33real estate development, right? Sole Price School of Real Estate
- 4:37at USC. Yeah, OK, cool.
- 4:39And did you want to be a developer?
- 4:40I did I my neighbor and he's still a good friend of mine is
- 4:43he's now the CEO of Lennar Homes.
- 4:45Oh, wow. And that was something that I, I
- 4:47really wanted to do. And we've remained close.
- 4:50I always had coffee with him. But you know, I graduated in
- 4:522009 and Lennar laid off. I remember him telling me like
- 4:5780% of their staff, I'm like, OK, well, not going to go there,
- 5:01right? And then I got lucky.
- 5:03Another neighbor of mine, you know, I was taking some time
- 5:06off. There wasn't a lot going on, not
- 5:09a lot of jobs popping up. And I, I met a neighbor of mine
- 5:12on the beach in Laguna Beach. And he's like, we're starting
- 5:15this new division, commercial real estate, technology, trading
- 5:18real estate online. I'm like, amazing, that's
- 5:21awesome, let's do it. I'm in.
- 5:23And I started working like 2 days later, right?
- 5:26So it was just, and we were the first crop of hires.
- 5:30There was just, you know, four or five of us to start, right?
- 5:34And we're calling brokers. We didn't know what the source
- 5:37of deal flow was going to be. So I remember getting hung up on
- 5:4299% of the time, you know, calling it a dungeon, but just
- 5:46learning with every hang up, getting better, honing your
- 5:50pitch, etcetera. Right.
- 5:52Trying to get people to adopt trading real estate online.
- 5:56Yeah. And so that was at the, I mean
- 5:59crash right when the bottom fell.
- 6:00Out 2009. That's crazy.
- 6:02Yeah, other than like the graduating class of 1931, like
- 6:06probably the 19301930, the worst time they say in history to and
- 6:12be entering the job market, right.
- 6:15But you know, that's where success is found is being able
- 6:18to pivot and take advantage of the volatility and the fear in
- 6:22the market and then finding the inefficiencies in it too and
- 6:25then solving for those inefficiencies.
- 6:26And so I love that you guys just saw the demand like nothing was
- 6:30trading with traditional banks and everything was losing value
- 6:33and people had to get out of their assets super fast.
- 6:35And so you guys created this prop tech platform for investors
- 6:38who are always on the sidelines waiting to pounce, right?
- 6:41Because there's always people that like know these things are
- 6:43around the corner when they when they do come.
- 6:44And these are usually like once or twice in a generation
- 6:49opportunities. Yeah, wealth is really created
- 6:52right during these and we're in a little bit of a downturn right
- 6:55now, right? Like right now people with cash
- 6:58for King I I wish that I'm going back in time like had won every
- 7:03single bid because all of those deals, like even at the time
- 7:06you're like, wow, this person's overpaying today.
- 7:09It's a steal. I mean, these, these we were
- 7:11trading these deals. I'm like, wow, this is crazy.
- 7:14You know $50,000 a door in Tempe or Phoenix now it's 200 and
- 7:19something depending on the product, right?
- 7:20Like if you just kept clicking bid and bid, and you would have
- 7:24had an incredible portfolio at a huge discount.
- 7:27But it's all about timing, right?
- 7:28And taking the risk because it was risky at that time to buy
- 7:32these distressed assets in the auction.
- 7:35But all of those owners, I don't think any of them are regretting
- 7:38being the winning bidder on any of those deals, right?
- 7:41But it created that sense of urgency.
- 7:43At that time, there was no sense of urgency.
- 7:45There was a lot of buyers with cash.
- 7:48We call them fence sitters. And an auction puts your feet to
- 7:51the fire. It's like here's the price you
- 7:54registered. You see the last bid bid, right?
- 7:58It's like countdown, 20 seconds, 10 seconds, like it's right
- 8:02there, right? There's that sense of urgency.
- 8:05And then on the seller side, it was as is where is, so there was
- 8:07no retraining looking for debt. It was all cash as is where is.
- 8:12So it was perfect for the time, right, selling these assets and
- 8:16the banks needed to create a market which you know, they're
- 8:19kind of government regulated. They needed to see a market and
- 8:22nothing is better at creating a market than an auction platform
- 8:25because like I was saying, right, like current bet is
- 8:281,000,000, next bids 1,000,025. There was 50 bids before that
- 8:33supporting that value, right? So it was like very clear, we
- 8:36had 20 bidders on a deal market was created.
- 8:39It wasn't given to your Uncle Tony kind of under the table.
- 8:43It was like a market was created, right?
- 8:45So these banks services, they needed to do that in order to
- 8:48fulfill the requirements of like on a government level or the
- 8:52bondholders in a C, MB S, right? So it was an amazing business.
- 8:5910X is now the company right now, bought by Costar.
- 9:02But it was some of the best years of my life, like learning,
- 9:06growing. I've got to live in New York
- 9:07most of the time, which is amazing.
- 9:09That's cool. You know Orange County is a
- 9:10little bit of a bubble, right? Yeah.
- 9:12And I got to live in New York and do the New York run, which
- 9:15is pretty cool. Yeah, yeah, that's fascinating.
- 9:17So how we're like, I've never bought a property at auction,
- 9:20but I was funny. A friend of mine, Jason Hartman,
- 9:22he was showing me this apartment complex that he bought on
- 9:24auction.com back in the crash for like 1,000,000 or 2 million
- 9:28bucks. And now it was worth, you know,
- 9:3020 or more, like in Phoenix. Yeah, I was like, what?
- 9:34How is that even possible? Worked on that deal.
- 9:36You probably did, but how does that work and especially now in
- 9:40this time of volatility in 10X theauction.com?
- 9:43Has an auction platform too that is very successful.
- 9:45We built an auction platform into the marketplace at Krexie.
- 9:49So how does that auction platform at Krexie, where is so
- 9:52and for those who don't know, Krexie is a Unicorn.
- 9:55Like he built that company to doing $100 million plus in
- 9:59revenue and not a very long period of time to I think you
- 10:02guys found it in 2015. Fifteen, right?
- 10:05And then you started actually generating revenue in 2018
- 10:09because you offered it as a free service to really get the
- 10:12feedback of the users of like what would your dream platform
- 10:15be? And then you guys just
- 10:17absolutely took off from there and are an incredible company
- 10:21and way better than your competition in my opinion and
- 10:26many others. Yeah, We wouldn't be here
- 10:28without the support of the real estate community, right?
- 10:31Like, listen, we're a technology company, but we're also people.
- 10:34Like real estate is a people business.
- 10:36And we like Patrick Luther, you said he's coming on like many
- 10:40meetings with him. Like you still need to shake
- 10:42hands with these people, get their feedback and like real
- 10:44estate people like having a voice.
- 10:46They like contributing. And it was just an amazing early
- 10:49stage for us this first three years before we started charging
- 10:53folks like building it for them, right?
- 10:56They're going to be your user. I gave my cell phone, my
- 10:59personal cell phone out. Like people still call me craxy.
- 11:01Like, hey, I got this really great idea.
- 11:03We should, you should build this or do that.
- 11:05And like we always listened. We always gave them time.
- 11:08We always process that feedback, ask the tough questions.
- 11:11We just like build carelessly, but we always like we're very
- 11:15receptive to the feedback of the users and that we wouldn't be
- 11:19here without a lot of those participants, Patrick or Phil
- 11:23Voorhees or Glenn Konowski, those people really giving us
- 11:27time to provide feedback, critical feedback.
- 11:30It wasn't like we're blowing smoke.
- 11:31They were like, you got to do this or we really need this.
- 11:34And we would ask why do you need this?
- 11:36Why do you need this? Why do you need this?
- 11:37And we always build really what they needed, not necessarily
- 11:40what they wanted, but what they needed, right?
- 11:42Right. To make them, to improve them.
- 11:44And if they're happy, they're going to continue to be a
- 11:47subscriber and support us and spread the word.
- 11:50Yeah. Yeah, there's that quote that
- 11:52says millionaires are good at making themselves money and
- 11:54billionaires are good at making other people money.
- 11:56And that's what you guys did, was create a platform that
- 11:58really optimized the revenue for the users and on all sides,
- 12:02right? People making money from buying
- 12:04the deals, people making money from selling the deals.
- 12:06So what was that spark for you and your Co founder Mike, right,
- 12:12Yeah. Mike and Eric.
- 12:14Mike and Eric, when you were when you were at auction.com and
- 12:17you're like, hey, let's build something on our own.
- 12:20Like what were you thinking that could be done different or
- 12:22better? Or what was the original idea
- 12:24that caused you to go off and and create something different
- 12:27that you think, especially when you have massive competitors in
- 12:30the marketplace that are long established public companies or
- 12:33just massive businesses? What was that thing where you
- 12:36guys were like, we can do this, this is what we're going to do
- 12:38different and better? Where we use a lot of those
- 12:40tools during our time at at auction.com.
- 12:43And Mike and I were good buddies.
- 12:44I was the first person that he met on his first day.
- 12:48I started maybe like 18 months a year, 18 months before him.
- 12:52And then he was in the next or the third crop of hirings and
- 12:56the CEO's like, oh, you're going to come and meet Luke day one.
- 12:59So I met him in the lobby and I was his the first person he
- 13:02interacted with at auction.com. We came really good buddies
- 13:06after that. And even though I was in New
- 13:08York, we were kind of like counterparts doing the same
- 13:11role, just in different offices, Young guns, kind of always
- 13:15trying to push the envelope. You know, Mike started the PCG
- 13:18group and like that really took a private client group, right,
- 13:20where we weren't just selling for servicers.
- 13:22And every time we were together, whether he was in New York or I
- 13:25was in the Orange County office, we always kind of brainstorm and
- 13:27like went to dinner and we're always talking about like how we
- 13:31can make it better, right? Because we were boots on the
- 13:33ground like working with the brokers, working with the
- 13:35sellers, working with the bidders, right?
- 13:38So we had a really good pulse on what was going on.
- 13:40And we always talked about how we can make it better, right?
- 13:44And I think ultimately auction.com wanted to be an
- 13:48auction platform. And so Mike, you know, got the
- 13:52crazy idea couple months before I ended up joining him, he's
- 13:55like, I'm going to go do this and left.
- 13:57And I got a phone call from him. He was outside of my office in
- 14:00New York. And he's like, this is
- 14:01happening. You got to come downstairs.
- 14:03We got to talk about this. We went and took, I had told the
- 14:07story before, but we went to like Tommy Bahama, the
- 14:10restaurant on 5th Ave. below my office building.
- 14:12We took some shots like, yeah, I'm in.
- 14:14I immediately went back upstairs and put my two weeks in
- 14:20basically. And the rest is, is history,
- 14:22right? And we, we had a good idea of
- 14:24what we wanted to do. We wanted to be a more
- 14:28actionable like active marketplace where it wasn't just
- 14:33like billboard. It's like listing call the
- 14:36broker, like something that hosted due diligence, something
- 14:39you could submit an offer, something you could counter an
- 14:42offer on something that again, much more active still the
- 14:45broker is is the boots on the ground.
- 14:47They're the expert. They know the market, but giving
- 14:49them tools to attack leads better.
- 14:53This person clicked on due diligence.
- 14:54This person clicked on the on this person submitted an offer.
- 14:57It gives brokers focus and allows them to execute their
- 15:00business more efficiently, right?
- 15:02So much more transactional marketplace.
- 15:05And we started for free, as you mentioned for the better part of
- 15:09three years because we needed to build that trust and get
- 15:13adoption, kind of build a good rapport with our users.
- 15:16And then when we got to critical massive listings heavily focused
- 15:20like retail, which is why, you know, Patrick Luther was one of
- 15:24our early users. And then we felt we had a good
- 15:26network within retail to be able to drive enough demand, right?
- 15:30Because buyers are going to want to go where most of the listings
- 15:33are. And we had a really good
- 15:35footprint in retail and then kind of replicated that across
- 15:38other asset types. But but Craxy is a much more,
- 15:41it's always free for the buyer. You don't even need an account
- 15:45to like go like a logged in account to go see every listing,
- 15:50every broker free or paid. We don't hide any listings.
- 15:54We just did things simple stuff. We just did things differently
- 15:58and the buyers should be able to see every listing.
- 16:00If you want more information, yes, put in your e-mail, create
- 16:03an account, put in your phone number so the broker can call
- 16:06you right? We don't charge them to do that
- 16:09right? Just simple stuff.
- 16:10And I believe Krexi will always have that free, free component,
- 16:16right? Because it's best for the
- 16:17industry, right? I think it's just better if you
- 16:20have a rich active marketplace and every buyer logged in or
- 16:24not, can go and see every listing in a market because
- 16:26ultimately that's going to make the broker happy.
- 16:28It's going to make the seller happy.
- 16:30And again, they're going to come back and you know, they're going
- 16:33to be loyal. Yeah, right.
- 16:35Yeah, similar to like what Zillow does in the residential
- 16:37space is just free marketplace for everyone and then they
- 16:41upsell mostly on theirs. It's like advertising.
- 16:43And now they're doing brokers and stuff too.
- 16:45But I love that. And when I work with Crixy, it's
- 16:47so great because when we put listings on there, you know,
- 16:50it's like so and so clicked your OM, so and so saved it, so and
- 16:53so viewed it. And then I'm like Amber, reach
- 16:55out, you know, call them right away.
- 16:57And it's just, it makes it really user friendly and it's
- 16:59such a nice platform. The user interface is spot on
- 17:02because you know, go to Costar and it's like an ancient
- 17:05dinosaur platform that is not user friendly and it takes.
- 17:09It's a labyrinth. Yeah, it's.
- 17:11A labyrinth I need like APHD in site navigation I know to like
- 17:14get through. It yeah and yeah, I'm just
- 17:17setting up. Searches source versus open
- 17:19source. Yep, kind of right.
- 17:20Like, I know we're going to get into some of that.
- 17:22Stuff but like. You should be able to go in and
- 17:24like see everything and click on a listing and like.
- 17:26It should be easy to use. Otherwise you're just causing
- 17:28more problems, right? Yeah.
- 17:31And you guys even help get the listings put in for brokers
- 17:34because they're lazy and they don't want to do it.
- 17:36And that's. What we had to do, we'll do
- 17:38whatever it takes to get the listing on like send us the OEM
- 17:41like type of summary in an e-mail and we would just add it,
- 17:44right. Like I built a lot of those
- 17:46early listings, right? Like that's what we had to do.
- 17:49We didn't have like a team of people, just handful of us like
- 17:53adding those listings on our own, right and the brokers would
- 17:57just automatically getting leads and then started closing deals.
- 18:00We weren't even charging, right. There are people making hundreds
- 18:04of thousands of dollars because we drove a buyer and we had the
- 18:07listing for them. They're like, this is great,
- 18:09right? Just it was an amazing.
- 18:11We were getting such great feedback and just kept building
- 18:14on that, right, Right. I have a startup company and my
- 18:18competitors are CBREJLL Colliers.
- 18:21Mark is like all these big, big brands, public companies and
- 18:24things like that. So when you were going up
- 18:26against the same type of competition with Costar, Loopnet
- 18:29and some of these conglomerates, what were you thinking as far as
- 18:33like, what is your edge? How are you going to compete
- 18:36against them? And how are you going to be
- 18:37really different than them to start to earn a share of the
- 18:39marketplace that had been so saturated for so long and had
- 18:42built such a, you know, Matt, it's like open AI going up
- 18:46against Google, right? Like it's just what was that
- 18:49thought process in your head about competing with those types
- 18:51of companies? Listen to their feedback, be
- 18:55receptive. Add the listings for them right?
- 18:58Build more technology to create value for them.
- 19:01Mailbox leads, like you're saying you had the listing
- 19:04surprise and delight, right? That's kind of that experience
- 19:07where you get that lead and it's like, Oh my gosh, I did nothing
- 19:09and I've got so and so already in there clicking around, right?
- 19:13So it was just it was pretty straightforward just building
- 19:17great features, making it easy to use, always investing in the
- 19:21technology and then not taking advantage of our users, right?
- 19:26Like I believe Craxy's pricing today is even very favorable and
- 19:30it aligns with the broker, right?
- 19:34So it's what is that 5 things, right?
- 19:36Yeah, pricing. Ease of use making it ease of
- 19:40use of navigation and ease of use like no brainer to be able
- 19:43to add it right. They would even send us their
- 19:45like web domain, you know, Matthews Group.
- 19:48They're like, oh, we update our listings here.
- 19:50We would just update it automatically for them, right?
- 19:54And then we had to drive demand. We had to make it easy for those
- 19:57buyers, which is why we never charged them to create an
- 20:01account. So then we started driving
- 20:02demand over time, right? So just kept building on those,
- 20:06you know, 456 pillars. Yeah, yeah.
- 20:09And that's what, you know, something Alex Harmozzi says is
- 20:11wherever you're at in your business, you have an advantage,
- 20:16right? Because if you're the new guy,
- 20:18then you have an advantage of being super hungry and super
- 20:21young and super innovative and able to implement things very
- 20:24quickly and try new things versus a massive company.
- 20:27They can't just integrate a new tool overnight.
- 20:30A lot of bureaucracy, a lot of approvals, jumping through
- 20:34hoops. No, there were times when
- 20:37whoever would be like, hey, you should add this feature.
- 20:38I'm like, that's a great idea. Two days later, it was added.
- 20:41We were winning people over, a lot of them, by just listening.
- 20:46It's crazy. You just listen to your user.
- 20:48What a concept. Yeah, what a, what a concept,
- 20:51right? And then didn't we were very,
- 20:53very loyal to those people that were the first lemmings, right?
- 20:59Like to hop off, right. We'd I'm pretty sure a lot of
- 21:02those people that were that signed up and you know, the
- 21:05first credit card providers in 2018, I don't think we've
- 21:10changed their price all that much.
- 21:12And they would tell you that, right?
- 21:13Because they were loyal. We're remaining loyal to them in
- 21:17return, right. So like, I guess this is a
- 21:20Google thing, but like, don't be evil.
- 21:21We had the 7th pillar. Yeah.
- 21:23Like we're just not evil. We're, we're good people.
- 21:27We're real estate people. We have good real estate DNA and
- 21:29we care a lot about our users. We care about their success,
- 21:32right? Broker, A broker, whether you're
- 21:35JLL or an independent, you're your own business.
- 21:39You're 1099, a lot of times whether you're at CBRE or JLL,
- 21:44like you're your own Little B business, right?
- 21:47Like you're not getting necessarily a lot of resources.
- 21:50Like we're a startup, you're kind of a startup and we want to
- 21:54make sure that you're successful, right?
- 21:58Not rocket science. Yeah, right.
- 22:00Yep, Just help people be successful and do it in more
- 22:03efficient ways than ever. So what were some of like the
- 22:06early lessons you learned? Because I want to paint a
- 22:08picture for people of how brutal entrepreneurship really is too.
- 22:12Because we, we come on these shows and we, or you know, you
- 22:15see on Instagram, you see press releases and you're like, oh,
- 22:18we've had all this success or you've done this or done that
- 22:20and got the smiles on the face. But like, it's freaking hard,
- 22:24especially from a startup level and not even buying a company
- 22:28and you know, first hand now this is your second startup.
- 22:31So what were like those early days when you launch Krexi and
- 22:36some of the sacrifices that you had to make or some of the
- 22:38lessons? Like, was there any point where
- 22:39you were like, this isn't going to be successful?
- 22:41Or I don't know how I'm going to get through this or just some of
- 22:43those really hard times because I know one of your core values
- 22:47is enjoy the grind. Yeah, we that's still a
- 22:51principle. I'm pretty sure a lot of the
- 22:52guys at at cracks, even though I'm not there anymore.
- 22:54Like it was like you had to enjoy that grind, like sleeping
- 22:59on the bean bag, sleeping on a yoga mat, being there on the
- 23:02weekends, being there late at night like this is.
- 23:05It was like we had to lean on each other.
- 23:07People are like my family, like those those early people.
- 23:11People see the glossy finish. It's like craxy great, great
- 23:15company. Like year 11 or almost 12 that
- 23:18we're in like those first years were, were tough, but we learned
- 23:22a lot. We leaned on each other and you
- 23:25know, we were there was a sense of like naivete or like blind
- 23:29ignorance. Like so many people were like,
- 23:31you're never going to be that company or you're this is never
- 23:34going to be successful. A lot of those people, they're
- 23:37users now of craxy like I'll never I remember so many people
- 23:41like on calls or whatever. We had them and some some people
- 23:45in person like this is never going to work.
- 23:47You're never going to be able to to I'm I'm never putting my
- 23:50listing on here and we heard that a lot.
- 23:53But you have to kind of keep powering through and if you
- 23:57don't have a good team, you don't have good support, not
- 24:00just from Co founders, but like a lot of those people that they
- 24:03took risks too, like those first crop of hires, right.
- 24:07Like if you're not, if you're like weak at the knees and
- 24:10you're freaking out of over somebody saying like you're not
- 24:13going to make it, then it's not right for you.
- 24:16You got to be able to thick skin, got to have thick skin.
- 24:19Like another principle, like every day we just keep getting
- 24:23better. Just keep getting better.
- 24:25Every day is going to be easier if you just keep getting better,
- 24:27like stacking every day, stacking a new brick, improving,
- 24:32improving the pitch, improving the platform, like just keep
- 24:35stacking those wins and blocking out some of that negativity was
- 24:39was huge for us, right? And no one was better at that
- 24:42than Mike. I mean, he is like, there was
- 24:45never a doubt in his mind whatsoever that it was not going
- 24:49to be successful, right? He asked him today where he sees
- 24:52Krexi. It's like $100 billion company
- 24:55kind of stuff. I'm like, yes, I love hearing
- 24:56that. And he always, he always had.
- 24:59And it rubbed off on, on everyone for sure, right.
- 25:03But I don't remember ever having like a where's the escape hatch?
- 25:07Where's the eject button? Like it was painful, but some of
- 25:11the most fun times of my life, right?
- 25:15We, you know, couldn't afford a office building.
- 25:18We were literally in a house in Venice, right?
- 25:21Which was kind of in vogue, right?
- 25:22Like Snapchat for the first seven years.
- 25:25Like they never had an office building.
- 25:26They just rented houses on the Venice Strand.
- 25:29Like, OK, we'll just rent it on the we'll rent a house too.
- 25:33And it was just like, you know, barbecues.
- 25:35And again, we're dealing with a lot, but there was just still so
- 25:40much positive and energy bonding.
- 25:43You're kind of in this together. Your soldiers are in a platoon.
- 25:46You're, you know, getting shot at every day basically.
- 25:50And you got to keep battling. And if the somebody, somebody
- 25:54starts to lose confidence, you kind of pick them back up,
- 25:57right? So we fed off the energy of each
- 25:59other for sure. How did you guys, because you
- 26:02did $4 million in seed funding, was that right or was that
- 26:05capitalized? Which round?
- 26:08Yeah, it's, you know, we started small.
- 26:10It was like a million and change.
- 26:12And we, you know, we've, I can't, you know, today, I think
- 26:15it's been over 11 or 12 years, like $100 million that we've
- 26:20raised right early on. It's, you know, precede million
- 26:24and a half. And then we had a lot of bridge
- 26:27rounds just to survive. We had some of the best
- 26:29investors like we. That's also something we're very
- 26:32blessed about like Lyre Hippo or 10110 or founder collective.
- 26:37Like they supported us when times were tough, right, when we
- 26:41were like almost going to miss a paycheck.
- 26:43And then, you know, we carved out like a note or a bridge
- 26:45round. It's been so long.
- 26:47I can't, I mean, it's been 10 rounds of like funding, right?
- 26:51Wasn't just like, oh, seed ABCD, right?
- 26:55It was just like there were notes and, and friends and
- 26:59family rounds and whatever it took to to keep building.
- 27:03Like I'm saying, we needed more time to keep building and
- 27:05stacking these wins on top of each other.
- 27:07And we wouldn't be here without, you know, support with from
- 27:11those investors. And that's they're kind of part
- 27:13of the team, right? You need you need those people.
- 27:16And we had good support also from real estate people that
- 27:18believed in US, which was a huge confidence builder, like
- 27:22individual brokers that were like, we believe in this, we
- 27:26believe in you and cut personal checks, not even like Angel
- 27:29checks, even though they're not doing Angel investing, they're
- 27:31just like, we believe in this. And like, here's 50K, here's
- 27:35100K. That has really worked out for
- 27:38them in the long run for sure. But that was that gave a lot of
- 27:42people confidence too, that like, even though it was pretty
- 27:45rough in the beginning, that like we had support from the
- 27:48users too. And So what does that look like
- 27:51for somebody who wants to go out and do a startup and needs to
- 27:54raise capital? Because you're not, I love this.
- 27:56Because you're not a coder. You're not like a tech person.
- 27:59Not an engineer. Right.
- 28:01And yet you went off and you started this massive tech
- 28:03company. And so for entrepreneurs that
- 28:07have a bright idea that are creative visionaries and can see
- 28:11a problem that needs to be solved that they could solve,
- 28:13but they need capital to start it, what do they do?
- 28:16Like, did you already have a reputation?
- 28:18Who do you go to? Who do you talk to?
- 28:19How do you figure out how to structure these deals so you
- 28:22don't get taken advantage of, but you know how to pitch it
- 28:24properly? Like walk us through what that
- 28:26processes is like. We'll first start with like and
- 28:30do your homework. Like don't just wake up one day
- 28:33and like asked HCPD to build you like 5 slides in a deck and
- 28:36like, oh, I'm going to raise $100 million.
- 28:38Like put your ideas on paper. Have a conversation too.
- 28:42I don't know. I'm sure you do this.
- 28:43I do this all the time when I'm like walking my dogs in the
- 28:45morning. Like I treat AI like my chief
- 28:48strategy officer. Like.
- 28:50Back then we would just bounce ideas off each other, right?
- 28:53But like go on a walk and like just talk to proc or chat GVT
- 28:57whatever you want, right? And just like asking questions,
- 29:00put in your pitch deck, like really talk to people.
- 29:02Who should I talk to for this? Right?
- 29:04Like talk to your users, like really get some feedback right
- 29:07before you then go out and start talking to people you believe
- 29:13are candidates to to back you right.
- 29:15And it's OK. You don't have to shoot for
- 29:17Andreessen Horowitz or so Sequoia out the gate, right?
- 29:21Starts with start with friends and family like, and we're like
- 29:25those brokers, like users be like, would you invest?
- 29:28Would you put in some money? That's OK.
- 29:30You don't need to raise venture money, right?
- 29:32So start having those conversations, sit down, have
- 29:35coffees, ask them if they know anybody else.
- 29:37Like that one person turns into three.
- 29:39Those three people turn into 9. You just kind of like keep
- 29:42growing it and growing it, right?
- 29:43And, and lean on your network. Also, don't be afraid to like
- 29:47send a cold e-mail to a venture person or me, for example, you
- 29:50want to send me an e-mail and be like, Hey, I got this idea.
- 29:51I get that all the time. And I'll look through the e-mail
- 29:55like I'll, I'm LinkedIn cold outbound.
- 29:57Like I, I still read it. I don't reply all the time, but
- 30:00I'll look at it. And if they offer something
- 30:02unique and like took the initiative, like take the
- 30:04initiative. Get out there, don't be afraid.
- 30:06Put that deck together, get it in front of people.
- 30:09Start with your mom and dad. Like just do whatever it like
- 30:12get it in front of people and then like you kind of just build
- 30:15momentum off of that, right. Hopefully you know somebody that
- 30:18knows somebody that knows somebody that has an end with
- 30:22Sequoia or has some, you know, it's like I'm a wealthy real
- 30:26estate person. It's like that's that's how we
- 30:28got started. Like Mike really Fernando de
- 30:31Leon, who kind of considers considers himself like the 4th
- 30:34Co founder. Like he was our first check.
- 30:37He was like, if you leave here's we'll give you some money, we'll
- 30:40go do that. And then we use that his support
- 30:42to then get some venture folks, right.
- 30:44So it's like get out there, have conversations, have coffee.
- 30:48Don't like meet people in person.
- 30:51Like it's fine. Zoom is fine, but like get out
- 30:54there, have conversations, make the pitch.
- 30:56Don't be afraid to like people are going to shoot you down.
- 31:01You got to kiss, kiss a lot of frogs, right?
- 31:03Don't pick up the phone call One person like, oh, they didn't
- 31:06want to invest. I'm giving up like hundreds,
- 31:10hundreds of conversations, hundreds of conversations with
- 31:12the users, hundreds of conversations with people like,
- 31:15yeah, don't expect to pick up the phone.
- 31:17And they're like, we're in, right?
- 31:18It takes time. You got to really commit.
- 31:20But there's nothing more rewarding like learning
- 31:22experience your network. Like it just, it's the most
- 31:27incredible and rewarding experience.
- 31:31But you know, you got to commit, right?
- 31:34And it's not sometimes it's not for everyone, right?
- 31:37You kind of have to be a masochist.
- 31:39You got to be able to like deal with some of that pain.
- 31:42And enjoy it. Waking up in the middle of the
- 31:44night, if you're not waking up in the middle of the night, like
- 31:46or dreaming about and be like, Oh my God, that's a good idea.
- 31:49And like write your notes down, like really be like leaning in,
- 31:53drinking that vision of what your idea could be.
- 31:57Keep thinking about it. Like live it, right?
- 32:01And there's people out there, friends, family, you know,
- 32:03someone out there. If you're considering starting a
- 32:06company that will be your Fernando or be that first check,
- 32:09right? So don't be afraid.
- 32:10And if it doesn't work out, you probably build good
- 32:13relationships. You learned a ton.
- 32:15You become more valuable as a person or as a professional
- 32:20because you went through that. Yeah, yeah.
- 32:23And you're, I mean, so true. Like your network is your, your
- 32:25net worth. And a lot of people always ask,
- 32:28well, I don't know anybody, you know, and it's like, well, now
- 32:31there's unlimited resources to figure out who's who and who you
- 32:36should be. You know, I could go on LinkedIn
- 32:37and I'm like making connections with the principles of
- 32:40Blackstone, right? Like you just type in Blackstone
- 32:42and like whoever you want to connect with, you can connect
- 32:44with it's. Much more accessible.
- 32:45Yeah. And then you like you said, you
- 32:48start with friends and family and then you know someone like
- 32:50me like well, my friends and family at the time like didn't
- 32:53have any money. So you but they know someone
- 32:55like everybody knows somebody. And if you put it out there and
- 32:57you put the intention tension out there of like, this is what
- 32:59I'm going to do, and you're absolutely obsessed and you're
- 33:01absolutely relentless and you're absolutely convicted in your
- 33:04vision, then the universe will conspire to assist you.
- 33:07And you start to build these relationships and you do good by
- 33:09people and they can see that you are trying to make a positive
- 33:12impact and you're not screwing people over and you don't burn
- 33:15bridges. Then ultimately it becomes a
- 33:17compound effect. And then you can start to, I
- 33:19mean, it'll just start to flow to you instead of you having to
- 33:21force everything, which is what I talk about a lot is living in
- 33:24flow versus force and the state of your energy and, and all
- 33:27that. I could go down a rabbit hole,
- 33:28but that's really cool. And so I'm fascinated by venture
- 33:32capital, you know, because I'm starting to learn more into like
- 33:36M&A and venture capital and just all of the capital that's
- 33:41required to fund businesses, transact businesses, including
- 33:44real estate, of course, because that's what I, I do.
- 33:47But I've always been a bootstrapped startup, you know,
- 33:50like I've never, I've started multiple companies and I've
- 33:53never asked a single person for money.
- 33:55And so now I'm finally getting into, into the world where I'm
- 33:58like, OK, I'm going to be raising funds, I'm going to be
- 34:00managing funds. Like this is the next part of
- 34:03the journey. And I need to get over my fear
- 34:05of losing somebody's money and really just learning, you know,
- 34:11how to how to structure things properly in a way that really
- 34:15is, is clear. And that's worth the the risk
- 34:18and back visions, visionaries and opportunities that I truly
- 34:23believe in and that other people will will believe in too.
- 34:26Yeah, if you believe in it, that's a big factor.
- 34:30They're going to be able to, like, sense it in your voice and
- 34:33that confidence, right? Like in a lot of people are big
- 34:36boys and girls, like they know when they're investing, right,
- 34:40whether it's equities or real estate or venture, right?
- 34:44So like they're backing you, they believe in you, right?
- 34:48Like you shouldn't be like, Oh, I'm, I'm spending their money or
- 34:52I'm like, I could lose their money.
- 34:53That's not the right attitude. Then you're like always living
- 34:56in fear, right? You got to focus on why they
- 34:59invested in you, which is like commit, believe in your vision.
- 35:04Don't be so rigid in your thinking where it's like this is
- 35:06the vision that they invested in.
- 35:08Like if you have to pivot or you need to adjust because you
- 35:10believe that there's an opportunity there, like should
- 35:13explore that opportunity, right? But there is no playbook.
- 35:17And like people are like, what's the playbook?
- 35:18Give me the give me the 10 steps to success for raising money or
- 35:22starting a company. Like even Ben Horowitz talks
- 35:25about this and like, you're not going to read the hard things
- 35:27about hard things or some Google book or some Amazon book and
- 35:30there's, there's no instructions.
- 35:32Kind of got to like take the leap, right, To have some
- 35:37process in place. But like, just because you
- 35:39don't, you're like in #1 or #2 and the number 3 doesn't work
- 35:43out, kind of pivot. Try something new, right?
- 35:47It's not an overnight success thing.
- 35:49This is a commitment. Yeah.
- 35:51Do you think it's advantageous because I've never raised my own
- 35:55capital for ventures, but do you think it's advantageous to start
- 35:59with friends and family and like your extended network and more
- 36:02retail investors? Or do you think it's better to
- 36:05go straight to, you know, venture capital or institutional
- 36:08capital or family offices or, you know, PE firms or different
- 36:12groups that are more that's what they do for a living full time?
- 36:15And is it, is it distasteful to blend?
- 36:17Does it make things complicated? Like, because I always just
- 36:20think, how are these, how are you structuring everything in a
- 36:23way that's fair and aligned? But if you structure one thing
- 36:26for someone because you're getting started for like a
- 36:28friend and family and you really don't know like what common
- 36:30structures are, what it should look like or what of of you
- 36:33know, VC firm is going to propose like how do you navigate
- 36:36that? Well, first of all, you can, you
- 36:40can ask Jet GP a lot of this stuff like it's, it's out there,
- 36:44but so if it's like early stage, it's OK.
- 36:47Again, you don't need to be raising venture money, right?
- 36:49Like you have offensive friends and family around.
- 36:51You need to be working backwards though from your goal, right?
- 36:54Like I'm raising this based on what?
- 36:56Do you have a model like financial model projections,
- 37:00have some confidence, right? You can't be like, oh, we're
- 37:02going to do $100 million of revenue and I only need
- 37:05$1,000,000. You're going to turn $1,000,000
- 37:07investment into $100 million. Show me how Like you need to be
- 37:10working backwards from that goal.
- 37:12Like I'm raising 2 million or 1,000,000 to do what?
- 37:16To get to a position where we can raise venture money to get
- 37:19to a position where we get to certain revenue and we can go
- 37:22back to our existing investors and friends and family and like
- 37:25continue growing on that to be profitable, to be
- 37:27self-sustaining. Working backwards from sound
- 37:31like Jenny left court was one of our investors from freestyle
- 37:33like working backwards from like where you need to take and
- 37:36that's going to dictate how much money you need to raise and
- 37:39probably who the money is coming from.
- 37:42If it's 100 grand, if it's 500 grand, probably don't need to go
- 37:46the venture route. You can stack 1050K checks,
- 37:50right? So what your goal is for the
- 37:53company in XYZ years or one 2-3 years or whatever it is, that's
- 37:57going to dictate a lot of where the source of capital is going
- 38:01to come, right? Does that make sense?
- 38:04Yeah, yeah. No, that's awesome.
- 38:06And and so where I have so many questions.
- 38:11So where did you, why did you decide to transition out of
- 38:16Krexi and then start this new venture capitalized?
- 38:19So share a little bit about what capitalized dot IO is, what it
- 38:22solves for. And then when you started to
- 38:25think like, OK, let me transition out and pivot, you
- 38:27obviously saw this new opportunity, this new need, this
- 38:29new problem to be solved. But what did that transition
- 38:31look like? And what really spurted and and
- 38:33LED you to full because you're fully out of Krexy now, right?
- 38:36Yeah, OK. Out of Krexy, No e-mail, no
- 38:39responsibilities right see them all the time they're still
- 38:43family I'm still large shareholder right.
- 38:45But you know there's just a backup right like Krexie for
- 38:50better part of a decade right like if you look historically
- 38:53like Co founders typically don't stay all of them for 10 years
- 38:59right like Eric left way before I did right Mike is obviously
- 39:02still there but 10 years a long time yeah.
- 39:04I was fully vested multiple times over the company.
- 39:07It's almost like it had it was my baby that I grew into it went
- 39:11to college and kind of like graduated and I felt that my
- 39:15fingerprints on the business I had done my part and during
- 39:18those last months or years the tail end of my Krexi career, I
- 39:23started thinking about what was next right and I was fortunate
- 39:26enough to be able to join in part time capacity a venture
- 39:28firm. And because I didn't have all
- 39:31the answers I didn't know what I was going to do.
- 39:32But venture, because I had good relationships, I built a
- 39:35company, it was a good kind of transition period for me,
- 39:40something where I could figure out if I wanted to do the
- 39:42venture route, right, which is something that I considered or
- 39:46maybe start something a new, something new, right?
- 39:49And in that experience or during that period at Treasury, in
- 39:53those, the two founders of, of Treasury started Acorns and
- 39:56Betterment, right? So it's like they're founders
- 39:58too. And they always encourage like,
- 40:01let's talk like let's go to dinner.
- 40:02What's on your mind? Like what are you reading?
- 40:06What interests you? And it would just sort of like
- 40:08they stoked restarted that like, OK, maybe founding another
- 40:13company is is is still on the table, right.
- 40:16So they really encourage that encouraged me to explore new
- 40:22ideas. So they gave me kind of the
- 40:24resources and support, like go explore a new idea, right?
- 40:29So I started thinking about what was next.
- 40:30I thought it was maybe in the apartment space, which is super
- 40:33crowded, thought maybe I was going to get out of commercial
- 40:35real estate. But then thinking about it like
- 40:38commercial real estate's the third largest asset class in the
- 40:40world, there still was a lot of opportunity.
- 40:43And in my research, hundreds of phone calls, I decided that like
- 40:47the commercial real estate finance side was still a piece
- 40:51that needed some improving, right?
- 40:54So did a bunch of research and then all of a sudden like
- 40:57ChatGPT shows up during my research.
- 40:59I'm like, Oh my gosh, new platform revolution.
- 41:02There was just so many different things that were like flashing,
- 41:06Hey, this is a signal. This is now is the time to do
- 41:09this. And so it motivated me to start
- 41:13capitalize, which is, you know, an AI data platform for
- 41:17commercial real estate finance, like marketplace data platform,
- 41:20right? I was lucky enough to be
- 41:21partnered with a technical Co founder who I met who was also a
- 41:24treasury at the time, Soren technical genius.
- 41:27I really felt that was a big requirement for me in this world
- 41:30of AI that I needed a technical genius.
- 41:32I'm not a one in zeros person. I'm a real estate person.
- 41:35I'm a product person, fundraiser business mind, but I needed that
- 41:40technical person because this is a new platform revolution like
- 41:45the Internet, mobile cloud. This is way bigger and the
- 41:51company is technology. I needed that piece.
- 41:53So again, there was six or seven things that were signals to me
- 41:57that it was time for me to move on from Krexi, right?
- 42:00And I was lucky enough treasuries precede funded
- 42:04capitalized in the beginning of 2024.
- 42:07And you know, we were able to raise as soon as people learned
- 42:11that I left Krexie, you know, Lear Hippo, a few few other
- 42:15groups that also were in Krexler like we want in.
- 42:17And then we raised what was like a proper C round in 2024, right?
- 42:21So the support, you know, confidence from Krexi people,
- 42:25support from investors, AI, good technical Co founder support and
- 42:31resources from treasury. There was just so many different
- 42:33factors, right? Like, I really thought I would
- 42:36stay at Krexie forever. But, you know, as you mature, as
- 42:39you grow, like it's OK to leave and start something new.
- 42:42Yeah, right. Yeah, 1 entrepreneurs.
- 42:45They they almost have to, you know, you once you build, like
- 42:48you said, you graduate your, your baby, you're like, OK,
- 42:51well, let's let's raise another one.
- 42:53Change. I kind of miss that early grindy
- 42:56move, fast break things like exponential growth, like I miss
- 43:03that, yeah, for sure. Well, it's such a high, you
- 43:06know, we, we, it's a trade off crazy.
- 43:07There's a lot of stability and like we're making a lot of
- 43:10revenue. It's like, but at the same time
- 43:12it was like, you know, I would walk into the office in LA and I
- 43:15didn't know half the people. I kind of missed the early kind
- 43:19of grindy get your hands dirty stage.
- 43:21Yeah, it's a trade off, right? But I I missed that too.
- 43:24I was kind of excited to hop back in.
- 43:27Yeah, that's exciting. And so capitalize you basically
- 43:31it's an AI driven platform and you use AI to have very, very
- 43:35fast, pretty much almost live data on all commercial mortgages
- 43:40on what's coming due, you know, what borrowers have, what loans
- 43:44borrowers have, who owns what, who has what debt, what the
- 43:47terms are on the loans. And so commercial lenders,
- 43:49commercial brokers can go on the platform and really very easily
- 43:54and quickly distinguish who might be right for a refinance,
- 43:57you know, right. And who, who should I be
- 43:59reaching out to or what are the lenders that are playing in the
- 44:01game and what lenders are in trouble and all these different
- 44:03things. And so I know I demoed it with
- 44:05you and it's super cool. I actually talked about it to my
- 44:08team this today on the team meeting and they were texting me
- 44:10about you and they were so excited.
- 44:12I'll make sure you guys get some couple free months or something
- 44:16like that. That'd be awesome.
- 44:17To help you out. That would be awesome.
- 44:19Yeah. Because that would be it's, it's
- 44:20an exciting platform and. We're just getting started,
- 44:24right? And it we're, I'm all about
- 44:26building trust in the data, right?
- 44:29Because you hear out there, I think sometimes there's a lack
- 44:32of trust in some other platforms.
- 44:34I think we know who we're talking about.
- 44:36Right now. Right now.
- 44:37So you got to build that trust, right?
- 44:39So it takes a lot of time to aggregate, cleanse this data,
- 44:42build what is like synthetic proprietary data, right?
- 44:44Like lender profiles, borrower profiles, cleansing very messy
- 44:48images from the county. You know, what is the county
- 44:52here? Jurupa or Phoenix County, right?
- 44:54Like going, taking images of that pulling Secretary of State
- 44:57like, but it starts like we need to build that trust.
- 45:00It's it's almost like we're building this like virtual
- 45:03commercial real estate building. It has to start with the
- 45:05foundation and the foundation is that data, right?
- 45:08And over time, you kind of keep building.
- 45:09There's user input data. We're learning, people are
- 45:12providing user feedback and like building that data lake of trust
- 45:15is so important, but it's easier than ever with AI.
- 45:19It would take humans eons to like go to every county, look at
- 45:24the deed, come through like you, everybody's probably used
- 45:27ChatGPT, like drop in a deed into ChatGPT and like ask it to
- 45:31tell you who signed it, who the lender was with.
- 45:33The loan amount is like instantly 99.9% accurate, right?
- 45:37So we're leveraging that technology to then make it
- 45:41easier for a broker than then in a nice easy to use, doesn't take
- 45:45a PhD to navigate, very, very easy to come on and see value,
- 45:49right. And what we're going to be
- 45:50moving towards actually is like based on your click behavior,
- 45:53emails you've opened from us, searches that you've run,
- 45:56lenders you've clicked on, contacts at that lender that
- 45:59you've clicked on, all this kind of stuff.
- 46:00Like we're going to be spinning up what is more of like an AI
- 46:03assistant that like knows you better than you, right?
- 46:06Like giving you recommendations, tasks, doing automation.
- 46:10Because ultimately I, I want brokers to like if they never
- 46:12log in, but we're creating an immense amount of value in the
- 46:15form of push notifications or emails, that's a win, right?
- 46:19This is not a daily. I don't want people spending 8
- 46:21hours a day like they do on other platforms trying to find
- 46:26value, right? If you can go and like every
- 46:29day, there's a nice little digest of like hear your task
- 46:31based on your click behavior, action items like 10-15 minutes,
- 46:35thirty minutes. That's real value, right?
- 46:37Because we know brokers love to play golf and smooth with
- 46:40clients close deals, right? Like I I don't necessarily want
- 46:44this to be some labyrinth you have to spend 8 hours a day on,
- 46:47right? Right.
- 46:48Yeah, and that's what Elon Musk was talking about, too.
- 46:49He said in the future, he thinks all apps will be gone and
- 46:53everything will just be your AI and it'll just feed you whatever
- 46:58it is you want to see, right. And so that's what just popped
- 47:01in my head when you said. That build AI for mortgage
- 47:05brokers or lenders, right? Yeah, who's going to say no to
- 47:09that? Exactly.
- 47:10Not even requiring anything you like, fill out a couple of
- 47:12things. It's like here, we know
- 47:13everything that here's like you can ask a question.
- 47:17It's like, oh, like this report wasn't right.
- 47:20Can you generate a new one? I need to see trends or
- 47:22analytics, right? Like you just chat with it.
- 47:24You have to like go in and like type filters in and like click
- 47:28export. It's like it just does it for
- 47:30you. What are all the loans coming
- 47:31due in my neighborhood and what are the borrowers contact that
- 47:34you can talk and. Do it like that's that's the
- 47:36future, right? Maybe you can even do it via
- 47:38e-mail, just like, you know, AI bot at capitalize dot IO.
- 47:42You can just send in an e-mail, some people still like e-mail
- 47:45and then it replies with with your question the answer, right?
- 47:50Like, it doesn't necessarily need to be, you know, in the
- 47:52form of an app or web-based. Right.
- 47:54Yeah. Making it easy as possible for a
- 47:57broker to get value. It's so cool.
- 47:58It's so exciting. It's also scary too, because I,
- 48:01I mean, as a tech, there's been a lot of talk.
- 48:03I watch all the tech podcasts, you know, moon shots and.
- 48:06Wall Street Journal. You see the article today.
- 48:08Yeah, I didn't actually see what was today.
- 48:10It was, there was an article that like Anthropic, all these
- 48:12companies are basically like, and all those data companies
- 48:16like sale, they're all down like 15% today because like
- 48:18everything is fair game. They're like crazy aggregating.
- 48:21Like there's a lot of fear out there.
- 48:23I think it's kind of overblown. But, you know, there's an
- 48:25article every day about, like, I don't think people should be as
- 48:29fearful, but there's stuff out there in the ether that's like,
- 48:31I understand why people are maybe afraid of the future and
- 48:36what it has to hold. Yeah, because it's the unknown,
- 48:39and the unknown is scary. It's like, you know, walking
- 48:42down a dark crevice crevasse. I think I'd say that.
- 48:46Word. Yeah.
- 48:46But don't you think in 1999 I could have looked at a Wall
- 48:50Street Journal article about, like, how the Internet was
- 48:53gonna, Yeah, you know, no one's gonna work.
- 48:55There's probably the same stuff with the Internet right back in
- 48:59the 90s. Yeah, right.
- 49:00This is a little different though.
- 49:02It is. No, I agree, but like the
- 49:06historic history is a way of repeating itself.
- 49:09Like there were there was a tractor, there was a kind of the
- 49:11wheel. I mean, it's just like everybody
- 49:13was like afraid of the latest and greatest technology.
- 49:15Like I understand this is more powerful, but like why is it,
- 49:19why is it any different? Like just because it's like has
- 49:23more consciousness, it's more, I don't know, I just maybe it's
- 49:27the eternal optimist in me. But you know, in 1940 there
- 49:31versus today, there's six out of every top jobs, 6 out of every
- 49:3510 jobs today did not exist in 1945.
- 49:39So it's like, are there going to be a bunch of new industries, a
- 49:44bunch of new value that's been created that we don't even know
- 49:46about? Likely just like the Internet
- 49:48did? Yeah, Right.
- 49:49So it's like, I like to think that that's a more likely
- 49:52outcome. Yeah.
- 49:53Like we have a robot that like goes to work and like builds
- 49:57companies for me without me, like building relationships with
- 49:59anyone or like putting a business plan together or
- 50:02shaking hands or closing a deal or raising money.
- 50:04Like find that hard to believe? Yeah, Well, I think, I think
- 50:07that's why entrepreneurship, whether solopreneurship, you
- 50:10know, 1099 entrepreneurship or actually building and scaling
- 50:14your own companies is going to be more relevant now than ever.
- 50:17I think we're going to have. Because it's easier to do.
- 50:20It's way easier to do than ever. I was talking with person at
- 50:23BlackRock the other day. So like, if you like, they're
- 50:26going to be disrupted. I'm like, I don't think so.
- 50:28You guys have like all these assets, right?
- 50:29You're a big, huge company. But maybe the junior person that
- 50:32doesn't have to wait 30 years for their senior, you know, head
- 50:36of acquisitions to retire before they're the head of
- 50:38acquisitions. Like they go get a couple years
- 50:40of experience, like stand up a using AI, like stand up a
- 50:43business, raise some money and like start buying deals on their
- 50:45own or being a broker. I don't necessarily have to go
- 50:48to CBRE anymore. I can go and start my own
- 50:49business, spend three years of CBRE, but be more comfortable
- 50:52starting something my own because the tools are available
- 50:55for you to to level the playing field, right?
- 50:58I think that's more likely of an outcome that we have like a
- 51:01bunch of little black stones that these you don't have to go
- 51:04to Blackstone like build this business.
- 51:07Like you can go raise a little money.
- 51:08It's easier to raise money. You can raise in like it's
- 51:10easier to have confidence. You use Krexi to find deals, you
- 51:13use capitalize, have them fund, right?
- 51:15Like it's just going to be easier for you to like, stand up
- 51:17your own little version of Blackstone or CBRE, right?
- 51:20Yeah, well, and that's the thing.
- 51:22It's going to be a world for creators and not consumers.
- 51:27And the consumers are the ones that are going to die, not die,
- 51:30but you know, they're. Yeah, you can't just because AI
- 51:35is going to take over the order taking roles, right.
- 51:38If you're just a doer, no. One wants to take orders.
- 51:41No, a lot of people do. A lot of people would just want
- 51:44their comfy job and they just want to be told what to do and
- 51:46they want to wake up to their paycheck.
- 51:47Like a lot of people don't want to like create things and think
- 51:50and solve problems. I mean we do, but most of the
- 51:54population are order takers. That's why they're not
- 51:59entrepreneurs. Right.
- 52:00Yeah, but they need to become entrepreneurs, otherwise they're
- 52:03going to. Be There'll be a place for them.
- 52:04Yeah, we'll. Figure it out.
- 52:06Yeah. Which will be universal basic
- 52:07income, yeah. Even calls it Universal high.
- 52:11Income, right, Yeah, universal high income, which would be
- 52:14awesome if there's abundance for all and some people don't have
- 52:17it. I have to create.
- 52:19What is your motivation? What are you doing?
- 52:21Right, like what's your purpose? I feel like we're going to like
- 52:24the average lifespan is going to shrink.
- 52:26We're just going to be like you, I have kids.
- 52:28So it's like, you seen the movie Wally?
- 52:30Yeah. They're just like floating.
- 52:31They're all fat and chairs. And it's like they're just
- 52:33looking at screens. Like that's.
- 52:35I don't know if I want to live in that world.
- 52:37Yeah, no. And there's, it's just so
- 52:39exciting. I mean, I don't understand how,
- 52:42you know, people, I'll hear people be like, oh, I'm bored or
- 52:45I don't have much to do. I'm like, how could you ever be
- 52:48bored? I there's so much information
- 52:50that I want to learn, like I'm absorbing so much every single
- 52:53day. There's so much information out
- 52:54there and new things happening every single day that I just
- 52:57want to absorb all that like I wish I could have.
- 52:59I hope Elon makes a chip where I could just download all like AI
- 53:02right become artificial general intelligence where I could
- 53:04download all of the knowledge of the whole universe that.
- 53:07Sounds like a James Cameron movie.
- 53:09It'd be pretty cool though. But yeah, it's it's important to
- 53:12be ahead of it and not resist it because, and you said that,
- 53:15right Is, is in this world of AI, you had to have a tech
- 53:18company because that's where we're going.
- 53:20If you get left behind on AI, you're just going to be gone
- 53:25pretty, pretty quickly. And it's.
- 53:27And anything that was built, they can all adapt.
- 53:29But like any company that's built on old technology before,
- 53:32whenever that was 2023 and change or 2024, right, like
- 53:35they're kind of our now is a good time to be starting a brand
- 53:38new company. No tech dead like there is.
- 53:42You can vibe code stuff right now.
- 53:44It's kind of crazy, right, like latest and greatest technology
- 53:47move quickly. Like you can go and tell it that
- 53:50you want your website to look like this and you wanted to
- 53:51build this sales force like this.
- 53:53You don't have to like go pay sales force 50 grand a year.
- 53:55You're going to stand up your own sales force, right?
- 53:57So it's like if you're looking at it the right way, I think
- 54:01it's like a beautiful time to go be an independent broker or
- 54:05start your own version of Blackstone, right?
- 54:07And you see a lot of people doing that.
- 54:09I have buddies that are like I'm buying single family homes,
- 54:13adding AD us. I can raise money quickly, I can
- 54:15underwrite quickly, I can attack the market and move quickly,
- 54:18right? Like people are dragging their
- 54:20feet and I'm getting in there buying deals, flipping it and
- 54:22raising money easily and managing it and distributing
- 54:25funds. Like with two people, you don't
- 54:28need 70 people, two people and spending fraction amount of
- 54:34money on technology, kind of like standing up on your own.
- 54:36You can do that right now, right?
- 54:39It was really hard to start a company every year.
- 54:43I feel like it becomes easier in the 90s.
- 54:45You have like server rack, like you had to raise all this money
- 54:48like a server rack, then the cloud, right?
- 54:50Like now you had to have all these engineers.
- 54:52Now you don't really need that many engineers, right?
- 54:54You need 2-3 really good ones or like you plus one other person
- 54:58in vibe coding, right? Like back to full circle, right?
- 55:02Like maybe you don't working backwards from what you need and
- 55:05what it costs, what is required to set the business.
- 55:08Maybe you don't need to raise $5,000,000, maybe you need to
- 55:11raise $500,000, right? Because it's more cost
- 55:15effective, efficient, the tools are out there to be able to do
- 55:17it. Right.
- 55:18And that's what Elon says about the universal high income is
- 55:21that the cost of all goods and services is going to drop.
- 55:23So to like a miniscule amount that you can create whatever you
- 55:28want for ultimately free the price of power whatever the
- 55:31price of power is to to charge that which.
- 55:34We figure that out. Yeah, I know.
- 55:36Well, if he's putting data centers in space, Elon will
- 55:39figure it out. We just got to keep Elon
- 55:40healthy. Yeah.
- 55:42Yeah, he's he's amazing. I just started reading his book.
- 55:45I'm just like this guys, my hero.
- 55:46But yeah, because it becomes when, yeah, I was, I think it
- 55:50was Stephen Covey's newsletter. Maybe I could have that wrong.
- 55:54But someone was saying that this kid, like in his teens, is doing
- 56:0050 million recurring revenue a month or something from creating
- 56:03this AI mentorship platform where you go on and you get
- 56:07mentored, you know, by whoever you want to be mentored by
- 56:10through AI. And it's just crazy.
- 56:12Like anybody can create this stuff.
- 56:14I mean, I'm sure there's going to be a 12 year old that creates
- 56:16this massive, highly profitable company.
- 56:20And that that was one thing I was listening to podcast.
- 56:22He said that he thinks venture will be impacted tremendously
- 56:26because he's like, if you can't get your company off the ground
- 56:29with the tools that you have for free at this point, like now,
- 56:33today, speed. This was like a week ago then
- 56:37you know, how are we going to believe in you, right?
- 56:39Is like if you can't even just get get enough revenue to
- 56:42support a little bit more growth, then like there's no
- 56:46excuse that you shouldn't be able to do that.
- 56:48So. That's an interesting.
- 56:49The hurdles of change have changed.
- 56:51The requirements to get venture have changed.
- 56:53When we started correctly, we didn't even need revenue for the
- 56:56first three years. Now there's pressure like you
- 56:59better be generating some revenue early building fast
- 57:02because that is a requirement, right And companies, venture
- 57:06firms will just wait until the cream rises to the top $50
- 57:10million ARR kid with in one year, right.
- 57:13So the the requirements for certain stages have changed and
- 57:18they change. Like maybe it goes back where
- 57:20it's no revenue, it's all user. Remember it was Facebook, they
- 57:23didn't make any money. Facebook no money, Instagram no
- 57:26money. Amazon lost money for like 7
- 57:29years. It's all about like users and
- 57:30stats and engagement and DAUS&WAUS and Maus, right?
- 57:34Like it's like now it's revenue, right?
- 57:37Tech stack and revenue because you need to be able to do that
- 57:39in order to then go to mark injuries and or Ben Horowitz,
- 57:43right? So just it shifts, it adapts.
- 57:46Yeah, yeah, it's, it's fascinating.
- 57:51I, I just had a question that I was going to ask you, but now
- 57:54it's I'm blanking it and I really wanted to ask it.
- 57:57It's OK, It'll come to me. So what do you think is going to
- 58:01happen in the commercial real estate markets?
- 58:03Oh, oh, wait, wait, wait, I just remembered.
- 58:04OK, so it was not a question, it was a comment.
- 58:07So I was listening to another. I'm a podcast junkie.
- 58:11I was listening to my friend Ryan Miller's podcast.
- 58:14Are you every day, not a day goes by that I don't listen to
- 58:17like at least two. But this venture capitalist
- 58:20woman, I think she manages like a few billion dollars.
- 58:22And she said that now they're looking at in the venture world,
- 58:26they're looking like what before was, OK, could this company get
- 58:29to 100 million in 10 years, right.
- 58:31But now she's like, now we're saying, can I get to a billion
- 58:33in revenue in 10 years? And.
- 58:36The hurdles have changed. Things have.
- 58:37Changed. Yeah.
- 58:38And, and now there's predictions which probably will be Elon
- 58:44Musk's companies first, but that there may be like $100 trillion
- 58:48companies in the future and just this massive abundance that
- 58:51through AI that would have never been able to create before.
- 58:54So the hurdles are changing and they're changing fast, which is
- 58:57also like, Oh my God. So how do I, you know, how does
- 59:00my business model fit into this, right?
- 59:01And how can we actually, I mean, you don't have to always try to
- 59:05strive to be the best or like have the biggest companies, but
- 59:07it just changes your perspective.
- 59:10Just like Ben Hardy's book, I love Ben Hardy.
- 59:14You haven't. How do you know which book?
- 59:17I was going to say, you haven't read any.
- 59:18Books. No, you said Ben Hardy.
- 59:19Yeah, I haven't read his book. OK, but.
- 59:22I'd love to send me the link after.
- 59:25I'm a Kindle guy. I'll take it.
- 59:26Yeah, I have audio book, but he, he wrote one called his newest
- 59:30one is the science of scaling, which is similar to 10X is
- 59:33easier than 2X. But when you think in terms of
- 59:3610X and you give yourself a very short timeline.
- 59:39So how do I 10X this company in two years?
- 59:41It makes pretty much everything you're currently doing fall
- 59:44below the floor of what you should be doing because none of
- 59:47those things are going to get you to 10X.
- 59:48It might get you to 2X, but most people think in terms of 2X or
- 59:51like linear small growth. And really that just is your
- 59:55brain goes to, well, I just need to do more of what I'm doing,
- 59:58make more calls, close more deals, work more hours,
- 1:00:00whatever. But when you say 10X, it's
- 1:00:03restructuring the framing of the whole foundation of everything
- 1:00:05that you're doing. And like, how do I think
- 1:00:06differently to actually get that kind of growth?
- 1:00:09So that's what I'm trying to solve for in my company.
- 1:00:14And it's a, you know, it's a challenging question, but it's
- 1:00:16exciting. Well, if you look back to your
- 1:00:19original question, right, like if you look back at like real
- 1:00:22estate in the 90s, like maybe there was, I, I got to look at
- 1:00:25it, but like residential, for example, right?
- 1:00:27Like you had to go look at the classifieds to buy a house, like
- 1:00:32get the newspaper in Tempe, like what's for sale?
- 1:00:35I'd like go to the broker, right?
- 1:00:38And there was probably the liquidity or like the demand was
- 1:00:41so low, so transactions were lower, right?
- 1:00:44But if you look now Zillow and truly all these companies,
- 1:00:47right, transaction volumes, prices have increased because
- 1:00:50demand has increased, exposure has increased.
- 1:00:52All this stuff has increased. Therefore, like the size of the
- 1:00:54market has grown, which is why I kind of believe what Elon is
- 1:00:57saying. It's like there probably will be
- 1:00:59many trillion dollar companies, right?
- 1:01:02Because the size of the market is going to grow.
- 1:01:04I think the same thing is going to happen in commercial real
- 1:01:06estate. It's like we're commercial real
- 1:01:08estate's been bouncing around like in a, in a bad market, like
- 1:01:10400 billion in transactions in a good market, it's like
- 1:01:14approaching a trillion. Like why can't it be 2 trillion?
- 1:01:17Why can't it be more liquid? And how do we get there is like
- 1:01:19increasing confidence and improving liquidity.
- 1:01:23So the time it takes for you to make a decision with greater
- 1:01:25confidence, that's where I think, I don't think it's ever
- 1:01:28going to be like buying a share of Amazon.
- 1:01:31Like the tokenized game plan? Yeah, I, I don't know if that's
- 1:01:36going to happen, but the, the time it takes to make a decision
- 1:01:40and the time it takes to close and be more efficient, that's
- 1:01:43going to increase liquidity. It's going to increase
- 1:01:44transaction volume, it's going to make it more liquid, right.
- 1:01:47Therefore, like, why can't there be more brokers?
- 1:01:49Why can't there be more transactions?
- 1:01:51Why can't there be, why can't the size be $3 trillion in
- 1:01:54transactions every year, right? I think that's more likely to
- 1:01:57occur than you know, brokers go away or like the size of the
- 1:02:03overall transactions remain the same, right.
- 1:02:05That's I, I believe that's the direction that we're going.
- 1:02:09Yeah, I like that perspective because it's just why
- 1:02:11residential is more liquid, right, as it takes 30 days Max
- 1:02:14to close on a loan and commercial you're like 6090 days
- 1:02:17if you know 60 maybe more. Yeah, if if all goes well and
- 1:02:21everything's packaged in perfect and it's a middle of the fairway
- 1:02:23deal. I mean you're at least 60 from
- 1:02:25the time the application is submitted to close.
- 1:02:27But yeah, we have deals with the pipeline that they'll probably
- 1:02:30go because there there's so much negotiations and entitlements, I
- 1:02:33mean depending if it's new construction or land or all
- 1:02:35these different. Factors.
- 1:02:36So many variables. Yeah, so many, but.
- 1:02:39But if there's ways to make those connections easier, like I
- 1:02:41need equity, there's an equity marketplace, right?
- 1:02:43Like Capitalize wants to get into that.
- 1:02:45It's called capitalize, right? It's not called like just first
- 1:02:47mortgages.com, right, where we would have equity.
- 1:02:50You need equity, you get equity, right?
- 1:02:52Like you have to spend 30 days like putting out your pitch
- 1:02:54deck, raising the equity investment committee, then
- 1:02:57getting a loan. Then it's like, let's shrink
- 1:03:00that. Like let's find you equity
- 1:03:01quickly, have a matching function, right?
- 1:03:03There's just like a lot of things to improve the complexity
- 1:03:06of the of the transaction, right?
- 1:03:09How is it, because that's what I'm trying to solve for right
- 1:03:11now is more equity, you know, the ability to have more
- 1:03:13relationships to place equity quicker because that's the
- 1:03:16bigger pain point than debt, right.
- 1:03:18So how it's? Not publicly available.
- 1:03:20Yeah. Right.
- 1:03:21But eventually you got to create the right incentive for an
- 1:03:24equity provider to want to put their name out there on a
- 1:03:30marketplace like capitalize, where it's like, you know, we
- 1:03:32have the lenders in every market and fun deals.
- 1:03:35Same thing with equity. We want to do that with equity
- 1:03:37at some point where it's like 1-2 three Main Street or, you
- 1:03:41know, Blue Rock in in Phoenix, they do equity.
- 1:03:46This is the person to contact. Why would they do that?
- 1:03:49Because then you're going to get a lot of phone calls.
- 1:03:50What's the incentive? Well, we need to be able to like
- 1:03:52Dr. curated traffic to them, decrease the noise.
- 1:03:55Like you got to convince them to like keep a profile like we did
- 1:03:59at Craxy. There was an incentive we built
- 1:04:02the profile for you, for your listing, like the listing page.
- 1:04:05We need to create the right incentive for an equity provider
- 1:04:08to have a keep a profile. Could it is not publicly
- 1:04:12available, right? Some of those incentives could
- 1:04:14be, you know, like we're sending the leads curated to like for
- 1:04:18Craxy, when somebody clicks on the listing, maybe they get an
- 1:04:20alert, maybe they can set up permissions, maybe they don't
- 1:04:23show their phone number. You have to like apply.
- 1:04:25Maybe there's an application like maybe we're helping them
- 1:04:27kind of like maybe we're giving them recommendations based on
- 1:04:31here's a good GP in the market you should meet, right?
- 1:04:35Based on their history, we're improving the matching function
- 1:04:37for them, right? And it fits their.
- 1:04:39Right. Fits their criteria.
- 1:04:41Otherwise you just like here are all the equity people, like
- 1:04:43everyone's going to call them, they're going to get annoyed,
- 1:04:44they're going to get pissed and they're going to take their
- 1:04:46profile down, right. So because it's not publicly
- 1:04:49available that we got to create the right incentive for them to
- 1:04:52want to keep a profile and update it right on capitalize,
- 1:04:57which is something that we'll do eventually.
- 1:04:59I freaking love it. That's amazing.
- 1:05:01Yeah. Because that's kind of a.
- 1:05:02Little bit harder, but. Oh yeah.
- 1:05:04We'll get, we'll start, you know, you kind of start, let's
- 1:05:06start with just LA or you start with California, you start with
- 1:05:09Arizona or Phoenix or something like that.
- 1:05:10And then kind of yeah, build from there.
- 1:05:12Yeah, because I mean that's the old school for like what what we
- 1:05:15do, right. We have a lender matching
- 1:05:19platform that we use that has our database of different
- 1:05:21lenders across the country and there's that AI driven lender
- 1:05:24matching component. But on the equity side, it's
- 1:05:26still old school relationships. Like each person has their own
- 1:05:30relationships with family offices or PE firms or
- 1:05:32institutional or whatever. And we look at a deal and then
- 1:05:35we analyze the deal or underwrite the deal.
- 1:05:37And then we're like, OK, this could be a good fit for this
- 1:05:39particular relationship. And we're playing that
- 1:05:41matchmaking. But it it's due to the
- 1:05:45relationship that it's getting done or even getting looked at.
- 1:05:48And because it is that curated offering of like, hey, we know
- 1:05:50what you like, we've done business with you and here's a
- 1:05:52deal that fits your exact criteria.
- 1:05:54So, yeah, that would solve so many problems, so many big
- 1:05:58problems then. And it's nice because we can't
- 1:06:01just rely on debt because we don't have as much control over
- 1:06:05debt. Like a lot of equity can be
- 1:06:06private placement, a lot of equity is private placement and
- 1:06:09debt markets is institutionalized and it's
- 1:06:11controlled by the Fed and the rates and like all these other
- 1:06:13things. And so if you only have debt,
- 1:06:16then your business could be trampled pretty quickly.
- 1:06:20Like we saw when rates doubled overnight and then like every
- 1:06:23single lender went out of business that was was doing
- 1:06:27those types of mortgages. So yeah, I think that's an
- 1:06:30amazing platform. And I like that you're saying
- 1:06:32that you don't. So you don't think that broke?
- 1:06:34Because a lot of people are saying that brokers or the
- 1:06:37middleman will eventually get wiped out because of efficiency
- 1:06:42in AI and automations. So it was your viewpoint on that
- 1:06:45versus No, they're going to be demanded because of the value
- 1:06:47that they break and they could just optimize with these tools
- 1:06:50of AII. Think that the people that use
- 1:06:53AI are going to end up being taking the lion's share.
- 1:06:56The top 20 are going to do 80%, which is largely how it's done
- 1:06:59now anyway. But the, the transaction is too
- 1:07:03complicated for it to be not have somebody in the middle
- 1:07:07selling confidence. I, I truly believe that these
- 1:07:10people are, whether it's a small family office buying a $4
- 1:07:16million retail deal in Phoenix or, you know, Blackstone buying
- 1:07:20a $400 million deal, like you want somebody in the middle
- 1:07:24that's going to sell that confidence, like be the Sherpa
- 1:07:26right, in this transaction, right?
- 1:07:29They're moving. It's like they're putting a lot
- 1:07:31of confidence, right? And then that broker is
- 1:07:33responsible for negotiating, right, taking them like people
- 1:07:37want to be like wined and dine. They want to go to NMHC or they
- 1:07:40want to go to Krefsy or they want to go to ICSC.
- 1:07:42Like they want to shake your hand, right?
- 1:07:45And know that they're not getting effed right?
- 1:07:47Like, I don't know if there's we're ever going to be at a
- 1:07:49place where it's like, do you submit the offer and like you
- 1:07:51got the deal And like, I don't know, I truly believe that the
- 1:07:56broker has value, but the ones that use the technology, those
- 1:07:59people are going to be they're going to rise to the top because
- 1:08:02they're going to close faster. They're going to sell confidence
- 1:08:04better. They're going to know the market
- 1:08:05better. They're going to have equity
- 1:08:06sources and like be that kind of matchmaker in the middle, right?
- 1:08:10I just if anybody should be saying is probably me and I'm
- 1:08:13the one that's not right, because I know the industry well
- 1:08:16enough. It's a very this isn't like a
- 1:08:18stockbroker in 1983. You're not trading a piece of
- 1:08:21paper that can be digitized on Robin Hood.
- 1:08:24These assets are complicated. 2 gas stations caddy corner from
- 1:08:27each other could be vastly different.
- 1:08:29What's the C store doing ingress egress.
- 1:08:31This one has CMBS debt. This one has bank debt.
- 1:08:34This person has this much debt, this equity like it's just so
- 1:08:37much different. It's so complicated Plus who the
- 1:08:40owner is like what are their appetites?
- 1:08:42Do they are they motivated to sell?
- 1:08:43That's a big part of what the broker does.
- 1:08:45It's like connect, bid, ask gap. The seller wants to sell for
- 1:08:49this, the buyer needs to say it's like bridging that gap.
- 1:08:52And I think you need a human in the middle that's kind of
- 1:08:55pushing both sides to meet at a market price, right?
- 1:09:00I agree because ultimately at the end of the day, AI can't,
- 1:09:03like I think I said this earlier, it can't look you in
- 1:09:05the eye and shake your hand and earn your trust and be like, we
- 1:09:08got this or this is what I know. You know, you don't, you don't
- 1:09:11know what's manipulation. You don't know what's real, you
- 1:09:13don't know what's fake. It was just like, I get 1000
- 1:09:15phone calls a day from AIA robots, right?
- 1:09:18And so that relationship is going to become, in my opinion,
- 1:09:20even more and more valuable. A. 100%, yeah, 100%.
- 1:09:24I think the people that are like the relationship people, I
- 1:09:28they're going to do well, right? You have trust, you have trust.
- 1:09:32People are not going to just like, oh, I'm putting money into
- 1:09:35this fund. Who is it?
- 1:09:37I don't know. It's some AI bought.
- 1:09:38Right. I don't.
- 1:09:39I just don't see that happening. Yeah.
- 1:09:41And that's the thing. I think with tokenization and
- 1:09:44things like that, it's like, OK, you could have all these private
- 1:09:48placement real estate opportunities, but on a
- 1:09:50marketplace, but you need a level of trust to know which one
- 1:09:54you actually believe in, which founder you believe in, you
- 1:09:56know, but I, I talk about betting on the horse and the
- 1:09:59jockey, right? Like the horse is the vehicle,
- 1:10:01it's the opportunity, the numbers and the model and
- 1:10:03whatever, which can all be manipulated.
- 1:10:05Like how do you know if any of that's real?
- 1:10:08There was a tokenization fraud scam that happened where they
- 1:10:11raised a bunch of money and then they found out that no
- 1:10:12properties were even owned. You know, so there's those types
- 1:10:15of things and that's where the relationship is so, so, so
- 1:10:17important. And some people may want to keep
- 1:10:20dwindling that that down and cutting it out.
- 1:10:22But I think with tools and technology and these resources,
- 1:10:25we can become even more knowledgeable, more equipped,
- 1:10:27have access to build better and deeper relationships that are
- 1:10:30more trustworthy. But we ultimately it all comes
- 1:10:33down to relationship. Yeah, you can spend more time on
- 1:10:36your relationship because you're not like, let me take two weeks
- 1:10:39to get back to you with an OEM and underwrite this deal.
- 1:10:42And I feel like, where's the deal?
- 1:10:44OK, here's the, this is what I think it's worth.
- 1:10:46Let's talk about it. Let's put it on the market.
- 1:10:48Let's start getting some buyers right?
- 1:10:50Like you don't have to spend 2 weeks putting a presentation
- 1:10:53together, like underwriting it, right?
- 1:10:55Like you're spending more time with the customer, with the
- 1:10:58client being like, OK, this is how we're going to market it.
- 1:11:01It's how we're going to do it. I believe these buyers are out
- 1:11:03here. You're really like their coach.
- 1:11:05You're not just like, I don't know, like spending all your
- 1:11:10time doing analytics and aggregating all that stuff.
- 1:11:14Like that's a. Great tasks.
- 1:11:15That's order tasks, yeah. Order taker.
- 1:11:17Yeah, exactly. You're really spending time like
- 1:11:20with that customer and then building more relationships.
- 1:11:23You can handle more customers, handle more clients, more
- 1:11:25sellers, more buyers, etc. Then your network continues to
- 1:11:28grow, your relationships continue to grow, and you can
- 1:11:30actually nurture those relationships.
- 1:11:32Now you probably have a finite number of clients or
- 1:11:36relationships because you only have so much time.
- 1:11:37Yeah, right. Exactly.
- 1:11:39And then it's what my mentor tells me to the tip of the arrow
- 1:11:43theory, where the tip of the arrow is what kills the animal.
- 1:11:45And so that's the only thing you should be focused on, and
- 1:11:47everything else should be delegated on the arrow.
- 1:11:49And that's what AI helps us do. It's like our tip of the arrow
- 1:11:52is that creation, that visionary, that relationship,
- 1:11:55the connection, the problem solving, the negotiation, those
- 1:11:58human aspects. And then that frees up more time
- 1:12:01for us to be even more leveraged on our tip of the arrow and let
- 1:12:06AI handle all that or taker stuff.
- 1:12:08So I think it's exciting. Technology in general, like
- 1:12:11you're using cracks, you're using capitalize, you're using
- 1:12:13AI like we've been using technology.
- 1:12:15This is just a new medium, a new vehicle for you to take
- 1:12:19advantage of, right? What since you successfully
- 1:12:24built one company, now you're doing another one.
- 1:12:27What were some of the key lessons you learned, whether
- 1:12:29from, you know, hiring, culture, operations, fundraising, that
- 1:12:34you're going to do different this time around for if you're
- 1:12:36talking to another startup founder and like, Hey, this is
- 1:12:39what I learned that I that I'm doing different now.
- 1:12:44I wouldn't necessarily change anything.
- 1:12:46If we're like going back in time at Craxy, like you can't
- 1:12:49manufacture that like like I was saying earlier, like that
- 1:12:54naivete or like blind confidence that we had, right.
- 1:12:59But there are a couple things that you know, you just learn
- 1:13:02naturally, like the importance of the tech stack, the
- 1:13:05importance of your investors, the importance of the team.
- 1:13:08The team is the technology, The company is people and the
- 1:13:10company is the software. So like you need to prioritize
- 1:13:14like who you're hiring and your culture is everything because
- 1:13:17like most of the time you're not paying Google prices.
- 1:13:20These people are taking a risk. They're owners in the company,
- 1:13:23right? So it's like you really need to
- 1:13:25nail those first hires those people on your team, right?
- 1:13:29We got, we're lucky at Capitalize, we're lucky at
- 1:13:31Krexi. A lot of those people are still
- 1:13:33at Krexi, like a lot of those 10:20 first hires, like they're
- 1:13:37still there, right? That means we did something
- 1:13:39right. We built a good culture.
- 1:13:42And then the engineering side, for sure, you got to be on the
- 1:13:45especially today, you can't be bringing on an engineer that's
- 1:13:48coding on Lennox from 1996. Like you got to emphasize that
- 1:13:52like technology. Otherwise that's how you'll get
- 1:13:54disrupted, right? Like you're not at the, the
- 1:13:57cutting edge, like then you're, you're vulnerable, right?
- 1:14:01So like investing in the technology is so, so important
- 1:14:05and I'm a big believer in that today.
- 1:14:07I hope that was a good enough answer.
- 1:14:08No, I think that's good. Invest in the technology, be
- 1:14:10innovative, be at the forefront and and hire an amazing team and
- 1:14:13be careful who you bring aboard because it matters a lot.
- 1:14:15It does. It's yeah.
- 1:14:17And it's funny because I hear that Meta is offering, I could
- 1:14:22get this wrong. Social media will tell me if it
- 1:14:24is. But like 165,000,000 a year
- 1:14:28salary to like 20 year old, you know, coders that can
- 1:14:31165,000,000, I'm pretty sure. Yeah, it was either like salary
- 1:14:35or bonus, signing bonus or like crazy, crazy numbers to, to
- 1:14:40compete with the competition and not space.
- 1:14:43So it's crazy. And those aren't, you know,
- 1:14:44Linux guys. Those are young on top of it and
- 1:14:48grew up in this world of AI being born.
- 1:14:51And yeah, it's it's a whole new world.
- 1:14:53Yeah. But what?
- 1:14:54What do you think are the most important attributes of a
- 1:14:59founder leader? Fearless, humble, hungry.
- 1:15:05I put those up there right. Fearless, humble and hungry.
- 1:15:10Fearless and how do you say, I mean you've how do you say
- 1:15:13humble? Like you've built such an
- 1:15:15incredible company. You've and everyone knows it.
- 1:15:18You know, you walk in a room, you're like, oh, I built a
- 1:15:19Unicorn company. Like some people, a lot of
- 1:15:22people that gets to their head and it changes them.
- 1:15:23So how and you're super laid back and down to earth and
- 1:15:26clearly very humble. So how do you manage that?
- 1:15:30I don't know. I don't just like I never was
- 1:15:35driven by ego. Like that's a tough question for
- 1:15:38me to answer. Like it's just not in my DNA to
- 1:15:41like lock myself in an ivory tower and like not communicating
- 1:15:44be like I'm beyond, I'm everything else is beneath me.
- 1:15:47Like I'm selling, I'm in product meetings, I'm raising money.
- 1:15:51Like I'm leading by example for sure.
- 1:15:53Right. Like and we haven't
- 1:15:54accomplished. Yeah, like Kobe said, like job
- 1:15:57not done, job not done, Krexy, job not done, capitalize, jobs
- 1:16:01not done. Like job not done, right.
- 1:16:03Like IPO, even after IPO, it's like there's always something
- 1:16:07new. There's always something to
- 1:16:08achieve for sure. And I think maybe that's the
- 1:16:11driving force. It's like I'm not Elon.
- 1:16:15There's room for me to improve. There's room for me to grow.
- 1:16:18And I'm sure Elon, he's he's restless.
- 1:16:20He's always doing new companies. It's like he's not even
- 1:16:23satisfied. So it's just like the job's not
- 1:16:27done, maybe never will be. And I'm always kind of seeking
- 1:16:33the next advantage or the next adventure, right?
- 1:16:37Like the job isn't done. I guess I haven't Like there's
- 1:16:41still plenty of room, right? There's always, there's no,
- 1:16:45there's no reason for me to have an ego because I believe that
- 1:16:47there's still a lot to be accomplished, right?
- 1:16:51Otherwise you get complacent and then again you're vulnerable for
- 1:16:55attack. That's what Matt Ishba says.
- 1:16:57There's always, you get complacent.
- 1:16:58There's always someone younger and hungrier than you that's
- 1:17:00going to take you down. Yeah.
- 1:17:02And every time you accomplish a new level or hit a new goal, you
- 1:17:06realize like you just unlocked a whole new.
- 1:17:09There's so many more levels to the game, just like Mario Kart
- 1:17:12or any of those games. So there's never ending, there's
- 1:17:14no game over. It's just like there's always
- 1:17:16something new and new and new, right?
- 1:17:18What keeps driving you? The, the people I work for, the
- 1:17:25smiles in their faces, the things that we're accomplishing,
- 1:17:28it's like one of the most gratifying things ever.
- 1:17:30Like when we get a sale or like feature launches and we're
- 1:17:33slapping hands like it's the best.
- 1:17:35Like kind of being a coach and leader.
- 1:17:38It's like it's amazing. It really is.
- 1:17:42It's great. It's everything.
- 1:17:43And learning, it's like I feel like I'm learning so much like
- 1:17:48from starting a company and I don't have all the answers.
- 1:17:52So it's like I'm always learning something new every day.
- 1:17:54Or even the younger guys are teaching me something or the
- 1:17:57engineers are teaching me something or I'm reading just
- 1:17:59that. Like, like I said, hungry and
- 1:18:01humble, eager to learn, fearless.
- 1:18:03Like that's what's driving me. Yeah, I love it.
- 1:18:07Well, thank you. I always like to end with a
- 1:18:10school. Hard Knocks rapid fire.
- 1:18:11He interviewed me on his show. Have you?
- 1:18:14You know who he is? You haven't.
- 1:18:15The school of Hard Knocks, The guy that goes up on Instagram
- 1:18:17and goes how old were you and became a millionaire of what
- 1:18:20line of business are you in? You have.
- 1:18:22You're going to you're going to laugh because I got rid of
- 1:18:24Instagram it. Was like too much of A
- 1:18:25distraction. Gosh.
- 1:18:26So I don't, I'm not, I'm not really on social media except
- 1:18:29for LinkedIn. Oh yeah, I don't.
- 1:18:30Know I'm not, I'm not hip. OK, well, this is how his
- 1:18:33interviews goes, only he's way better than me because I suck,
- 1:18:36but all right, so you're. Pretty good.
- 1:18:38This is great. Oh, thank you.
- 1:18:40Listen to some of your other stuff, you're amazing.
- 1:18:41I appreciate that, thank you. OK, so rapid fire, I mean you
- 1:18:45don't have to answer super fast, but just kind of the the theme
- 1:18:48will put it together as like 1 little video.
- 1:18:51OK So what? How old were you?
- 1:18:54How old were you? Oh my gosh, how old were you
- 1:18:57when you became a millionaire? On It's all on paper right now.
- 1:19:02On paper. That's fine. 35 four maybe
- 1:19:06Craxy, certain valuation of Craxy put me over.
- 1:19:09OK. What line of business are you
- 1:19:11in? What line of business?
- 1:19:13I'm an entrepreneur. Tech Entrepreneur.
- 1:19:16What's the best piece of advice you've ever heard or received?
- 1:19:22That's a tough one. Oh man, I don't have a good
- 1:19:24answer to that. A good piece of advice, a great
- 1:19:28piece of advice. First thing that comes to mind.
- 1:19:31Start a company. There you go.
- 1:19:33Yeah, start a company. Do it.
- 1:19:35That's yeah, that that's a pretty good, pretty good advice.
- 1:19:38Did your dad tell you that when you were younger?
- 1:19:41Yeah, yeah. What's a belief that you had in
- 1:19:44the past that you now think is completely wrong?
- 1:19:49That's such a. That's a hard one.
- 1:19:51No, it's such like a Ben Horowitz or Marc Andreessen.
- 1:19:54I love those guys. Gosh, I don't have a good answer
- 1:20:02for this one too. You're catching me off guard.
- 1:20:03No, you're fine. Having kids is easy because it's
- 1:20:11not. I'm terrified of having kids.
- 1:20:16It's it's a lot of work. Yeah, I can imagine.
- 1:20:18Or you're married with kids, right?
- 1:20:20How many kids you have? Three.
- 1:20:21OK, Young. 53 and 1. Yeah, that's a lot.
- 1:20:26Yeah. I love that that was your
- 1:20:28answer. Having kids is easy.
- 1:20:31That's when you asked me the question of like, people like,
- 1:20:34oh, you know, when you're younger, it's like, kids are
- 1:20:36great. They're so easy.
- 1:20:37Yeah. OK.
- 1:20:38Yeah, No, it's hard. It's hard.
- 1:20:41It's amazing. It's it's a it's a blessing.
- 1:20:43It's it's amazing. I'm not saying that I wouldn't
- 1:20:45change it for anything, but it's like, it's a lot of work.
- 1:20:48Yeah, it's it's a lot of work. I can imagine, does your is your
- 1:20:52wife, should she work too or does she help with the kids?
- 1:20:55Yeah, OK. Yeah, that's even harder then.
- 1:20:57Very 2026 family. Yeah, both parents work.
- 1:21:00Dad is Dad and mom are both helping a lot.
- 1:21:03Like dads are much more involved today.
- 1:21:05Like all my guy friends are like you just do more.
- 1:21:08Like my dad looks at me when I change the diaper these days.
- 1:21:12It's like I'm a alien giving an anal probe or something like
- 1:21:15that. So what are you doing over
- 1:21:16there? Like you never change the
- 1:21:18diaper. I change diapers all the time,
- 1:21:19right? So it's like just dads do a lot
- 1:21:22more. So there's a lot of pressure at
- 1:21:23home. And then also to be successful
- 1:21:25with business and provide. So it's a lot of work.
- 1:21:29That's a lot of. Work.
- 1:21:30Yeah. I don't know how you all do it.
- 1:21:31Sorry for cussing, I think I said a bad word there but.
- 1:21:33Oh no, you're fine. I used to cuss like a sailor.
- 1:21:36I made it a resolution in 2026 to stop cussing so I I have
- 1:21:41almost officially quit. I'm pretty good now, but yeah
- 1:21:44don't worry, most my shows have cuss words all over them.
- 1:21:47Who's your hero and why? I have to say Elon, his drive, I
- 1:21:51just, I've, I've read like every book, the bad ones and the good
- 1:21:54ones. He's just like and I hate that
- 1:21:57he gets such a bad rap and he's under attack.
- 1:21:59I think it's just like total BS. Oh I agree.
- 1:22:01Like. It's Biden didn't invite him to
- 1:22:04like the the EV summit. I went nuts.
- 1:22:08I was like this BS like how do you?
- 1:22:10How do you hate this guy? I know he's changed our whole
- 1:22:13lives. Everybody has flaws, but like
- 1:22:14this guy is literally there's no like government regulation
- 1:22:18that's changing our being interplanetary or like, you
- 1:22:23know, energy or 0 emission. Like he's doing that right.
- 1:22:27He's not like talking about it and like putting much a red tape
- 1:22:30and regulation. Like he's building electric
- 1:22:32cars, he's going to build robots doing AI, he's building data
- 1:22:34centers, he's putting he's probably going to put people on
- 1:22:36Mars. Like this guy is insane.
- 1:22:38Yeah, he's he's amazing. He is, he's incredible.
- 1:22:41He is an alien, he said on his podcast.
- 1:22:43He's an alien. He's like, people ask if they're
- 1:22:45aliens. He's like, I am what?
- 1:22:47I'm the only alien on this Earth.
- 1:22:48So what's the number one thing you attribute to your success?
- 1:23:00My again, I'd have to say just like being humble, like I don't
- 1:23:06have all the answers, right in being open to learning stuff,
- 1:23:09right? Because I don't have all the
- 1:23:10answers. Yeah, it's so important not
- 1:23:13being a know it all and letting your ego get in the way of
- 1:23:15growth. You got to have a little ego and
- 1:23:18little craziness to get out there and have that confidence.
- 1:23:21And like, yes, maybe it manifests as an ego, but I'm
- 1:23:24still in, in reality. Like, I'm very humble, right?
- 1:23:27Like analyzing being in reality and like attacking that reality
- 1:23:31and making it better. Yeah.
- 1:23:34And if you could leave one message with the younger
- 1:23:36generation, what would it be? Get off your phone.
- 1:23:41Get off your phone. Like, well, AI is on your phone,
- 1:23:44how do you? Get off social media.
- 1:23:46Get off social media, go have a conversation, get off the dating
- 1:23:50apps, go meet people in person. Like be in the office.
- 1:23:54Get off stop scrolling, sorry stop death scrolling.
- 1:23:58Like get off your your butt and get out there and start making
- 1:24:01connections, start networking, meet people in person.
- 1:24:04I feel like the next Gen. to the the generation even like 10
- 1:24:09years below me is like they don't want to be in the office.
- 1:24:14They just want to doom scroll all day.
- 1:24:16They don't want to build. They just want to like and they
- 1:24:18want to be paid enormously. I'm like, what world?
- 1:24:21What reality are you living in? Get get off of social media.
- 1:24:25Get out there and go see the world, interact with people.
- 1:24:30Go try and meet your partner, not on a dating app like Get out
- 1:24:34there. Right.
- 1:24:35What a concept. Yeah, yeah.
- 1:24:37Pretty simple. It's a crazy idea, I guess
- 1:24:39today, right? I agree, I think the in person
- 1:24:42stuff is going to be more important than anything before
- 1:24:44in person events, in person seminars, conferences,
- 1:24:46masterminds, like all of that stuff like Soho House, even in
- 1:24:50person social groups and everything like that.
- 1:24:52But all right, last question. If you could write a text to
- 1:24:56your 25 year old self, what would it say?
- 1:24:58Start a company earlier, do it earlier.
- 1:25:02That's serious. Like I wish we the two or three
- 1:25:06years Mike and I were talking about Crixy.
- 1:25:07Like I wish we'd done it earlier.
- 1:25:09Like do it, take that leap earlier, take risks earlier,
- 1:25:12especially because you don't have a mortgage, you don't have
- 1:25:15kids. You, you know, flexibility, like
- 1:25:18take risks earlier. Take risk earlier.
- 1:25:20Do not be comfortable. Just like I'm going to go and
- 1:25:22like punch a clock and push a button and like, Oh yeah, it's
- 1:25:26like take risk, take risk earlier, right.
- 1:25:29I wasn't that far away. I was like a couple years later,
- 1:25:31but like, start craxy then do it now, yeah.
- 1:25:35Do it now. If not now, when?
- 1:25:37Yeah. So cool.
- 1:25:38Well, you're amazing. Thank you for flying out here.
- 1:25:40Thanks for coming on the show. Can't wait for those couple free
- 1:25:43months of capitalize and then we'll roll that into a contract.
- 1:25:46It's on the record now. Yeah, exactly.
- 1:25:48That's why I threw it out there. But awesome.
- 1:25:51Cool. Thanks, Luke.
- 1:25:52Thank you.