Latest / The Human Connection Podcast

Your Team Nodded. They Had No Idea What You Said. That's Not on Them. | Myke Wilder
"You have to pay attention to the fact that you're speaking to people for whom English is not their first language. We do that all the time — but we don't think about second language speakers as an audience we need to cater to." That's Myke Wilder — ESL coach, TED speaker, and someone who has spent three decades in corporate communications working in two languages — and he's describing a gap hiding in plain sight inside most scaling companies right now.
Here's the number that should stop you: miscommunication costs U.S. businesses $1.2 trillion a year. Not misalignment. Not strategy failures…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.