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79: Let’s Turn the Tables - What If We Measured Them
In this episode, Dr. Junaid introduces a thought experiment that starts with humor but quickly becomes serious: what if administrators were measured the way physicians and APPs are? Drawing on his dual role as a practicing med-peds physician and ambulatory IS medical director, he walks through a series of metrics all applied to a composite character he calls VP Jones. The exercise reveals a concept called administrative harm, defined in a 2022 New England Journal of Medicine article and studied across 32 organizations in JAMA Internal Medicine, where only 9% of participants said their…
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