Latest / The Trauma Therapist / Episode 758: Accessible Mental Health Care for All with Dr. Christopher S. Taylor

Transcript

Episode 758: Accessible Mental Health Care for All with Dr. Christopher S. Taylor · The Trauma Therapist

• 0:10
  Or welcome back to the Trauma Therapist Podcast. My name is guyming Person.
• 0:14
  My mission is to help trauma therapists be their incredible cells, to be human,
• 0:19
  to be real, not just a clinician. I'm a big believer in
• 0:23
  who we are is more important than what we know, and this requires cultivating
• 0:27
  authenticity, genuineness, and vulnerability, and that requires intention. Can learn more
• 0:33
  about my courses and workshops by going to the Trauma Therapist project dot com.
• 0:37
  That's the Trauma Therapist Project dot com. Let's get started, all right,
• 0:42
  here we go, So five or three, two and one, our folks,
• 0:47
  welcome back to the podcast. Very excited to have us. My guest
• 0:50
  today doctor Christopher as Taylor. Christopher welcome, Hello, thanks for having me
• 0:55
  Guy, You're welcome. So doctor Taylor utilizes existential psychotherapy to by treatment for
• 1:00
  individuals struggling with loss of identity. Twenty fifteen, he was appointed by Governor
• 1:06
  Greg Abbott to serve on the Texas State Board of Examiners Professional Counselors as a
• 1:11
  professional member. In twenty eighteen, he was unanimously voted as vice chair of
• 1:15
  the board and was reappointed to a second term in twenty nineteen. Working with
• 1:21
  various state and private organizations such as Child Protective Services. Since two thousand and
• 1:25
  eight, Doctor Taylor has experienced a lack of community support for broken homes in
• 1:30
  both urban and rural communities and endeavor to alleviate this issue. Doctor Taylor served
• 1:36
  as a court coordinator the program Developer or Legacy Family Court in Dallas County.
• 1:42
  All right, doctor Taylor, before we get going on here, share with
• 1:46
  all listeners where you're from originally and where you are currently. Oh yeah,
• 1:49
  sure, So I'm from Florida and I'm now in Dallas, Texas, And
• 1:56
  you know, a little a little funny story about being from Florida. Growing
• 2:00
  up in Florida, I always thought they were called Florida ceiling windows because we're
• 2:04
  the Sunshine state and that's where all the sun comes in. And true story,
• 2:07
  it was not until I moved to Texas and I was standing in a
• 2:09
  home depot where I saw a big sign that said floor to ceiling and I
• 2:14
  was like, Oh, that totally makes sense. Also, my life is
• 2:19
  based on a lie, so that's very funny. All right, So how
• 2:25
  did all this start for you? How did you get into this field?
• 2:30
  So getting into counseling for me was sort of a I guess, kind of
• 2:34
  failing upwards. I don't know, it just kind of happened. I was
• 2:38
  in I was at Texas Adam University working on my bachelor's in philosophy, and
• 2:44
  I was going to go in the Air Force as a as a pilot,
• 2:47
  and it just kind of didn't seem like that was going to happen. The
• 2:51
  Interforce was kind of going in a bit of a different direction with drones and
• 2:54
  unmanned you know, flights and stuff, and so it didn't really seem like
• 3:00
  I was going to work out for me, and so I kind of had
• 3:02
  this sort of epiphany if you want, or just sort of you know,
• 3:07
  deep soul searching, and I just realized that wasn't my life path, you
• 3:10
  know, that's not the way I'm supposed to go. So I but I
• 3:14
  didn't know what the path was. So I didn't know what where I was
• 3:15
  supposed to go, what I was supposed to do. And several of my
• 3:20
  friends had mentioned that they really enjoyed talking to me, that they enjoyed sharing
• 3:24
  their problems with me, that they liked, uh, you know how well
• 3:29
  I listened that I was you know, one of my favorite quotes of all
• 3:30
  women quote is you know, be curious, not judgmental. That I was
• 3:35
  never judgmental about what they were struggling with. And one of them suggested I
• 3:38
  do that for money, and I was, you can just do nothing for
• 3:42
  money. You could just sit here listen to people for money. And so
• 3:46
  so that kind of started my journey down, you know, down the road
• 3:50
  of becoming a professional therapist. That's really interesting because some might say there's a
• 3:55
  very kind of stark uh friends, between the service and counseling. How did
• 4:04
  you swing over there? What? What what inspired you to swing that way?
• 4:10
  Yeah, I mean, if if you've if you've ever watched Forrest Gump,
• 4:13
  you know Lieutenant Dan as a member of his family that's fought and died
• 4:15
  in every war. Well, that's that's my family. I mean, my
• 4:18
  dad was in the Navy, my brothers in the Navy. I'm a son
• 4:21
  of the American Revolution with my with my ancestor being Jesse Lane, you know,
• 4:28
  who fought against the British at the Battle Cowpens. Like I mean,
• 4:32
  I just everyone in my family has gone into the military, and so me
• 4:36
  not going into the military, it was kind of a big deal, and
• 4:41
  there was some Yeah, I mean it was tough. It was a tough
• 4:43
  moment and so but but you know, really looking at it and saying is
• 4:46
  this really for me and realizing that it wasn't and that was not my direction.
• 4:51
  It was a tough choice, and then you know, the rest of
• 4:55
  it just kind of opened up for me. Well, I mean, I
• 4:59
  think it takes a lot out of insight and guts to make a choice like
• 5:03
  that, to switch gears like that. So how so walk us through,
• 5:09
  you get into you decide to shift gears, you go to school for counseling
• 5:13
  or what? Right? So I had some some of my friends on my
• 5:18
  pastors some other people recommended Dallas Theological Seminary this and this is a great school.
• 5:24
  I have a great counseling program. You can go there. You can
• 5:26
  get your master's degree in counseling, and you can learn more about being a
• 5:29
  professional counselor. I wasn't quite ready to do that yet. So after I
• 5:32
  graduated, I moved back home to Florida. But instead of going to Jacksonville,
• 5:35
  I moved to the Florida Keys and I got this sort of job working
• 5:40
  as a as a dive guide to rescue diver on a dive boat, just
• 5:44
  basically living for tips and uh and just you know, working on this boat
• 5:48
  all day every day, very very like escapist. Right, there's getting away
• 5:51
  from the world, you know, I you know, do that for a
• 5:56
  while. Then I realized, like this, you know, I think I'm
• 5:59
  ready to get serious about life. And so so I moved back home to
• 6:01
  Jacksonville, and I get a job working at Child Protective Services at CPS.
• 6:05
  And this is really where I get like my introduction into how bad the world
• 6:11
  can get. Uh And and so so this is where I experienced a real,
• 6:16
  real poverty. Uh. This is where I experience an actual broken home,
• 6:21
  not just a not just a divorced home or a home with a with
• 6:26
  a tough go, but like a home where children actually starving, where they
• 6:30
  have not Let's pause for a second there, so share with us an example
• 6:34
  of what impacted you specifically. Yeah. So, one of the most vivid
• 6:40
  memories I have is walking into this house with the sheriff. Uh And and
• 6:46
  there's no floor. The whole house have a floor. The floor, even
• 6:51
  the subfloors rotted and you can literally see the dirt and you can see bugs
• 6:57
  everywhere, and you can and you can see this in this has eight kids
• 7:00
  in it, and and uh and and the grandfather that's doing his best to
• 7:05
  take care of is an oxygen is an oxygen aerian, right, So he's
• 7:09
  he's on oxygen all day. He is way too old to be caring for
• 7:14
  these kids. And he knows the look on his face. He knows it's
• 7:16
  like, we're gonna have to take these kids away, you know. And
• 7:20
  so, I mean he was doing the best he could in the situation he
• 7:23
  had. But you know, so so these are kind of the tough stuff
• 7:26
  that we that we experienced. So you were was it kind of an internship
• 7:32
  or a practical No, this is a job. This is a job.
• 7:34
  I was a CPS investigator. Yeah, oh man, how long were you
• 7:42
  there? How long were you working that job? Less than a year?
• 7:45
  Less than That's that's where I got the like, Okay, yeah, this
• 7:47
  is the path I want to go down. I want to be in this
• 7:50
  field professionally. That that next semester, that's when I that's when I came
• 7:57
  back here to Dallas and went into grad school. It said, Okay,
• 8:01
  this is about I don't want to go down but what about that experience inspired
• 8:07
  you to say pursue that further. That's crazy stuff. It's hard to bring
• 8:16
  up. But there was this one There's this one boy that, oh,
• 8:18
  man, it's gonna give me emotional guy. I wasn't expecting that. Man,
• 8:24
  there's this one, this one boy who just man, he he looked
• 8:31
  at me like I was the stable thing in his life and that was like
• 8:35
  really powerful. And helping him and helping his mom get back to where they
• 8:41
  needed to be, that was powerful. And I was like, man,
• 8:45
  this is real change. We're doing something real here, and I want to
• 8:50
  see how I can do that more, How can I do this best?
• 8:54
  And that inspired me to get my masters and then my doctor. So a
• 9:01
  lot of times people think of when they hear CPS, they hear of uh,
• 9:07
  kids being taken away, And yet the example you just shared, it
• 9:13
  sounds like you were doing something else. What specifically were you doing in these
• 9:18
  So, I mean it's both. So in many cases, you're you're you're
• 9:22
  removing them from the environment, putting them in a new environment. Uh,
• 9:28
  you're you're working the case to get mom or dad the treatment or or into
• 9:33
  the place where they need to be. Usually there's some kind of legal case
• 9:35
  that's going on. Uh. And in some cases I was transporting the child,
• 9:41
  and so I would, you know, I mean, I would put
• 9:43
  in a car seat and like drive over there and pick up this kid from
• 9:46
  the from the placement home and and bring him into the supervised visitation area.
• 9:52
  I would do the supervised visitation, or we'd have somebody else. I might
• 9:56
  take him to to therapy. I might you know, I might meet him
• 10:01
  and his mom at McDonald's and allow them to have, you know, lunch
• 10:05
  together or something and just kind of, you know, be there, but
• 10:09
  try to be in the background. You know what I mean? That that
• 10:13
  that that's such a loaded job. I mean it seems to speak and say
• 10:20
  something about our culture. You know, as as you as you were having
• 10:28
  that experience, you know, what was going through your mind? What was
• 10:33
  good? Who were you? How are you reassessing? Uh, not only
• 10:37
  yourself and your purpose, but this is such a big question, but our
• 10:41
  culture. So I mean, look, I was twenty two, so I
• 10:46
  don't know that I was really that tuned into American culture. But I will
• 10:52
  tell you, just for me from a personal space, it really gave me
• 10:56
  a glimpse into how phenomen dominole my childhood was. How grateful I am to
• 11:03
  have anything that I have, How grateful I am to have parents that love
• 11:09
  me, that are there for me, that supported me. How grateful I
• 11:11
  am to you know, be able to do these kinds of things. And
• 11:16
  so that has really created this spirit of desire to give back and gratitude for
• 11:20
  me. So walk us through what happened after that experience at CPS there.
• 11:26
  Yeah, So after that, I moved back to Dallas, or I moved
• 11:31
  to Dallas, and I go to Dallas Theological Seminary. There I start a
• 11:37
  while I'm going to grad school, I start working for one of my professors
• 11:41
  and his private practice, so I get to learn our practice runs and operates.
• 11:46
  I graduate from Dallas Seminary and I get approached by Dallas County to run
• 11:52
  this drug court program, start the drug court program. This is also the
• 11:56
  subject of my dissertation, which was just how these family drug court programs can
• 12:03
  have a much better different impact on this population other than just putting people in
• 12:09
  jail and taking their kids away, right, And so we developed and created
• 12:13
  the Legacy Family Court, which is Dallas County's first and I still think only
• 12:20
  a drug court program. That was that in several other drug courts throughout the
• 12:24
  Southeast were a part of the subject of my dissertation, my research study that
• 12:30
  we did there. We utilized social learning theory to prove categorically that these programs
• 12:37
  are far more effective than our traditional traditional criminal courts and family courts programs.
• 12:45
  And out of that came the concept of human capital, which is a part
• 12:50
  of social learning theory, and it was how we were investing in and the
• 12:54
  drug court participants. By investing in them, they could have then invested in
• 12:58
  themselves and others. And that is now the chief core value of Taylor Counseling
• 13:03
  Group. So explain to us what a drug court is. What is it?
• 13:09
  Right? So kind of like when I was working at CPS, when
• 13:11
  you know, we were taking these kids out for some reason. Usually that
• 13:13
  starts because there's a CPS call. Somebody calls in and says, hey,
• 13:18
  this child is the subject of some kind of abuse, so we want to
• 13:22
  take the child out. Usually that comes with a legal problem. Right,
• 13:26
  there's family courts that are set up that do exactly this, where the child's
• 13:31
  removed. You go into court and you try to get your child back and
• 13:35
  you do ab and c. Maybe there is some drug use, maybe there
• 13:39
  was some abandonment, maybe there was physical abuse, maybe there was prostitution,
• 13:43
  you know, whatever it is, this child's in an unsafe environment. Well,
• 13:46
  the traditional court system is you go to jail or you lose your rights
• 13:50
  to see your kids. Right, well, we know that operating classical conditioning
• 13:54
  just don't work. There is not a strong enough stick or hard enough caret
• 14:00
  to break addiction, right, It's just not And so this is an alternate
• 14:03
  program. This is kind of like a divert court where instead of going into
• 14:07
  the traditional family court system, you would then go into this alternate program that
• 14:13
  was eighteen months long and had a ton of stipulations. And if you did
• 14:18
  all this stuff, you know, you you you came into court every week,
• 14:22
  you went to AA meetings, you you know, passed all your drug
• 14:26
  tests, all that stuff. Then you would be reunified with your child.
• 14:30
  And there was also additional support, meaning they would help you with housing,
• 14:35
  they would help you with job placement, really just actually help this person become
• 14:39
  a functioning member of society. That that is a positive instead of a drain.
• 14:46
  And also these cases would usually get dismissed at the end of it.
• 14:52
  When I was working in a county clinic, it was part of my internships.
• 15:00
  We you know, I saw a number of people who were appointed by
• 15:03
  the court. Uh. So that is happening. But what you're describing here
• 15:09
  just sounds like it's more intense, thorough, much more guided system. Now
• 15:16
  is this something that's prevalent throughout our country? Yes? Yeah, this started.
• 15:20
  This started, ironically enough, in Florida, where I'm from, where
• 15:24
  the first drug court occurred in Miami Dade County. Uh And they came up
• 15:28
  with this crazy idea of saying, hey, let's stop putting people in prison.
• 15:33
  Maybe that's just not working. Uh. And so that's this movement is
• 15:37
  spread throughout the country. Uh. And now there are drug courts all over
• 15:41
  the country. So I want to go back a little bit when you are
• 15:46
  not to put you on the spot here when you were getting emotional about that
• 15:50
  kid. Yeah, what is it about this work that that does get you,
• 15:58
  that drives you. I don't know if you've ever read The Alchemist,
• 16:03
  but you know, my personal legend is helping people find their way. I
• 16:08
  love it. I absolutely I have the greatest job on the planet. I
• 16:11
  get to meet people when they are in dark times, and I get to
• 16:15
  walk with them to a better version of themselves that many cases they didn't even
• 16:21
  know they could achieve. And I love that. I love walking with people
• 16:26
  in those times. It's just so amazing. It gets me jazzed every morning
• 16:30
  when I wake up and I see, oh, I got somebody on my
• 16:33
  schedule that I get to talk to today. I love it. That's awesome.
• 16:37
  Let me just remind everyone of them. Seeing good doctor Christophers Taylor.
• 16:41
  I want to take a moment to thank our sponsors, all right, Christopher.
• 16:47
  So I'm smiling because that's so inspiring to hear that. What about that
• 16:52
  gets you? How were you always like that? Yeah? I don't know.
• 16:57
  Maybe I as a kid, I was very curious. I know my
• 17:02
  dad hated when I would take apart the toaster just to see how it worked.
• 17:07
  He got really mad when I took when I took apart the VCR and
• 17:10
  if you remember those, but yeah, I just wanted to know how those
• 17:14
  little pictures got so big now I couldn't put it back together, and so
• 17:17
  that he was a little upset about that. But I was just always very
• 17:19
  curious about those things I always wanted to be, to be a part of
• 17:25
  building something and contributing to something. I guess maybe it's that that sense of
• 17:30
  service that my family has and I'm just kind of serving in a different way.
• 17:34
  What do you when you look back on or you think about the system
• 17:40
  of CPS and the families there, You look at that and in your mind,
• 17:48
  how do you describe what's going on there? What do people? How
• 17:55
  do people get to that point? A man, that's a tough that's a
• 18:02
  tough question. Guy, I'm not I don't know actually how people get there.
• 18:06
  But what I can tell you is that we are all struggling in very
• 18:08
  different ways, and some of us just have a rougher go of it.
• 18:14
  And I think we all have the potential to be in those places. It's
• 18:18
  just life can be very very hard, and some of us just don't have
• 18:26
  the tools and the resources that they need that we need to elevate. I
• 18:30
  think all these people want better lives, just maybe they don't have the tools
• 18:36
  or resources to get there. Because I think working in a setting like that,
• 18:41
  you have a unique window into what's going on. Because a lot of
• 18:47
  people who aren't in the mental health space, who haven't had that experience.
• 18:52
  It's very easy for them to look at someone like that or look at a
• 18:56
  family like that, and I think, to judge, right, yeah,
• 19:02
  to judge, it's so easy to condemn actions and why aren't they doing this?
• 19:07
  Etcetera, etcetera, etcetera. There's so much under there. How did
• 19:15
  h Taylor Counseling Group come to be? What was your initial thoughts and inspiration
• 19:21
  for developing that? So it was several things that sort of came together.
• 19:25
  One was this, you know, idea that I love to build stuff,
• 19:27
  and so I wanted to build something with legacy, something that was bigger than
• 19:30
  me. Uh. It came out of the fact that watching my professors run
• 19:34
  their practice, I realized that, you know, they didn't want to take
• 19:38
  insurance because it was too difficult and they could just charge private pay. They
• 19:42
  could charge one hundred fifty dollars an hour, three hundred dollars an hour,
• 19:45
  and that's fine, but that's not affordable. You got to go to therapy
• 19:48
  once a week for a month. You're paying one hundred fifty dollars. That's
• 19:52
  six six hundred dollars a month. That's the that's the lease on a brand
• 19:56
  New Audi A six that's a luxury that's a luxury car, a German luxury
• 20:00
  car. Right, it should be way more affordable. But insurance is just
• 20:03
  really tough to take. Also, our system is very disorganized, and there
• 20:08
  wasn't really this place for therapists to go and get a job as just sort
• 20:12
  of like a W two employee. That wasn't a thing really when I was
• 20:17
  starting Taylor Counseling Group. And then this idea of human capital that I had
• 20:22
  worked on in my dissertation from drug courts, like, I wanted to fuse
• 20:26
  all that together and that gave birth to Taylor Counseling Group, which focuses on
• 20:30
  providing affordable, reliable, accessible mental health to the state of Texas and just
• 20:37
  Texas. That's our focus, and we want to elevate Texas from last and
• 20:41
  access to mental healthcare to first and access to mental healthcare. That's our goal.
• 20:45
  Now are they currently ranked? Were last? Right now? Yes?
• 20:49
  Wow? Yeah? And that's according to Mental Health of America. That's not
• 20:52
  just something I made up. Let's go back to human capital. What is
• 20:57
  that capital? Is the idea that if I invest deeply in you guy,
• 21:03
  and I invest in you and I care about you, and I do the
• 21:07
  best I can to make your life better. Well, then you will turn
• 21:11
  around and make your family life better and you'll invest in people around you,
• 21:15
  and then those people will do that with other people. And this is how
• 21:19
  we take a simple thing and make big impact on the world. And so
• 21:23
  that's what we're interested in. We want to invest in our people. We
• 21:26
  are employee first. We take care of our therapists first. We invest deeply
• 21:33
  in them, and we do that through culture. We do that through fixed
• 21:37
  salaries, we do that through award winning support. We do that in a
• 21:41
  myriad of ways, and we make their lives as best as possible so that
• 21:45
  they can do the thing that they love, which is helping others find their
• 21:48
  way. Wow, how did you get to this point where not only did
• 21:56
  you want to create your own practice, but do it in such an incredible
• 22:00
  way. Well, I got a lot of nose, I got a lot
• 22:03
  of that will never work, I got a lot of that's crazy. You
• 22:07
  shouldn't do that. And my mentor in high school, master's Sergeant Robert Dody,
• 22:15
  told me very directly said, Chris, you must always invest in yourself
• 22:19
  above everything else. And so I just said, you know what, I'm
• 22:23
  going to invest in myself and I'm going to keep doing that and we'll talk
• 22:29
  about more. How do you invest in the people that who who work for
• 22:33
  you? Yeah, So when we started Taylor Counseling Group, the idea of
• 22:37
  a salary was very unconventional in my field and private practice. You would hire
• 22:41
  somebody to work in your practice, you would pay them a split maybe of
• 22:45
  what they brought in or they were ten ninety nine, you know, or
• 22:48
  maybe they got some kind of some kind of bonus or something. But but
• 22:52
  that's just sick. It's a service based industry. So I mean, you
• 22:56
  know, you can only make money when you when you work with a client,
• 23:00
  right, So if you're not working with a client, then the operator,
• 23:03
  the owner, they can't really pay you, you know. So that's
• 23:06
  that's sort of how it worked out. And I said, hey, you
• 23:07
  know what, that's a terrible idea. There's no stability in that. That
• 23:11
  creates competition, not collaboration. We want collaboration. That's how we grow,
• 23:15
  right. We want to work together, not against each other. And so
• 23:19
  as soon as we took money off the table of some cool stuff happened,
• 23:23
  clients just show up. You know, they know they've got a copay.
• 23:27
  The therapist has no idea what insurance the clients on how much they pay.
• 23:33
  They don't care. Money is not a part of it. They just get
• 23:36
  a show up and do their job and it's amazing. And then they get
• 23:38
  that same check every week and that creates security, That creates stability, and
• 23:45
  that creates just a wonderful space for people to really grow and become really great
• 23:51
  team. They become a great team. That's that's awesome. I mean it's
• 23:55
  almost the antithesis of what I and I know a lot of other peble To
• 24:00
  experience when they were going through internships and practicals and there was not at all
• 24:07
  that sense of collaboration. In fact, it was this feeling like these people
• 24:14
  care about us. We just feel like you're on this treadmill that's really really
• 24:18
  interesting, and how are you getting out? How are you reaching the people
• 24:25
  who need the care. So we we have offices in DFW, Houston,
• 24:30
  San Antonio, Waco, Austin, and Walks A Hatchie. We take all
• 24:36
  major insurances and we have a very very affordable private pay rate of one hundred
• 24:41
  dollars an hour, and we have associates on staff that are able to work
• 24:45
  even lower than that if necessary. And so we've just been really successful in
• 24:49
  being able to service our communities. We invest in our communities directly financially and
• 24:56
  through through volunteerism, through developments, through you know, organization. Yeah,
• 25:02
  when you work with your therapists, what do you feel it's important for them
• 25:11
  to know when they're working with, say, kids who are coming out of
• 25:15
  broken homes, etc. Yeah, I'm not sure I understand the question.
• 25:23
  What do I feel You know, you've you've had this, I think a
• 25:26
  pretty rich background working in CPS. When you're working with the newer therapists,
• 25:34
  younger maybe less experienced therapists, what do you feel it's important for them to
• 25:37
  know when they're encountering such types of clients. Oh? Well, I mean
• 25:41
  one of the biggest things about therapy is is this is a place free of
• 25:45
  judgment. There's no judgment here. You know, we are here to support
• 25:51
  our patients. We are here to to provide a very rich sense of community
• 25:57
  support, collaborative. Uh. You know, these are core values, and
• 26:02
  so we we have these values and we we we reward, recognize, hire
• 26:08
  and fire people based on these values. And so we want to see our
• 26:12
  therapists living them out and and that's that's what they take into the session,
• 26:18
  is the sense of human capital. It doesn't matter, you know, what
• 26:21
  problems this person has in their lives. Our job is to invest in them
• 26:23
  right now for this hour, for this hour. That's it. You know,
• 26:27
  we don't judge them. We are here to help to provide that therapeutic
• 26:33
  service, to provide that very safe place where you can come and it's all
• 26:37
  about you for this one hour. And you know, we're here to listen
• 26:41
  and we're here to help. When you were, uh, starting out,
• 26:47
  I'm guessing, like a lot of people, there were some mistakes, missteps,
• 26:52
  errors. I wonder if you can share an early clinical error, Oh
• 26:56
  yeah, what you learned from that. Absolutely, we we invest heavily into
• 27:02
  technology. So one of the things that makes us really great is that we're
• 27:06
  very efficient and we're always staying up on the next piece of technology, and
• 27:10
  we always try to automate, and we automate as much as we can.
• 27:12
  In the beginning, we didn't really do a great job of training our therapists
• 27:15
  on some of that technology. And some therapists, as much as I love
• 27:19
  my fellow therapists. Yeah, technology is not for everybody, and so there
• 27:26
  were some issues there for sure. We also one of the first things I
• 27:30
  did that was just really a big misstep was we didn't get a big enough
• 27:34
  office. I got a small office because I was worried about the budget instead
• 27:38
  of just getting the big office that I wanted because we ran out a room
• 27:44
  very quickly. How about working with your experience of working with clients errors there.
• 27:56
  I don't really know a lot of people. A lot of people say,
• 27:59
  well, going too fast, asked when I was working with this person,
• 28:00
  or uh, maybe I got triggered myself and I hadn't, you know,
• 28:06
  worked on my own stuff, or I'd say I learned. I learned
• 28:10
  very quickly that I didn't want to do play therapy anymore. Uh. I
• 28:14
  love working with kids, but but parents can be rather difficult, which I
• 28:18
  say as a parent myself. So yeah, I don't forget it. Uh.
• 28:22
  Talking with doctor Taylor again, What is the best way for people to
• 28:26
  get in contact with you, Chris? Uh? Yeah, you can just
• 28:29
  reach us on the website Taylor Counseling Group dot com. Info at Taylor Counseling
• 28:33
  Group dot com. We'll get you straight to me. Okay, awesome Appaci
• 28:37
  being here. Christopher, We'll be in touch absolutely Thanks guys all take care of