How To Prove To Customers That You Actually Care with Ted Rubin of ActivEngage
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AI is a powerful tool, but the human element is still the key ingredient in great customer experiences.
Whether it’s selling wine or cars, relationships matter. 🚗🍷
In this episode of Auto Collabs, the crew welcomes Ted Rubin, CEO and Founder of ActivEngage, to talk about the ever-evolving role of AI in automotive retail.
Before diving into tech, we take a quick detour through Europe—because when your wife is a sommelier, you don’t just visit France and Italy, you experience them. Ted shares insights on how wine, like the car business, is full of nuance, timing, and expertise…
The skinny
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