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Larson Home Services' 17 Point Inspection · Ask The Experts

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  Speaker 1: Eight oh six thirteen ten Wiba and Ask the Experts,
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  Speaker 1: joined this morning by Andrew Larson. Of course, Andrew comes
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  Speaker 1: to us from Larsen Home Services the website Larsenhome Services
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  Speaker 1: dot com. That's l A R. S O N Home
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  Speaker 1: Services dot Com. Telp number six so eight five three
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  Speaker 1: five forty three forty three. That's five three five four
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  Speaker 1: three four to three. Andrew, how you doing this morning?
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  Speaker 2: Oh, wonderful. It actually feels like some fall weather. Now
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  Speaker 2: loving it, chrisy No, It's crazy how the how things
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  Speaker 2: switch so fast. You know, I'm liking fall. It feels good.
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  Speaker 2: It feels good, nice and cool in the morning.
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  Speaker 1: It's it's it's been. It's been a real nice reprieve
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  Speaker 1: from that heat we had a couple of weeks ago.
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  Speaker 1: I know your guys, Uh, obviously they work year round
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  Speaker 1: in all conditions, but I know the crews they really like, uh,
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  Speaker 1: these these cooler type days. And one of the areas
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  Speaker 1: that's a whole lot easier to take a look at
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  Speaker 1: on cooler days are roof and roofs get very hot.
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  Speaker 1: They obviously the sun beats down on them all day.
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  Speaker 1: They can be a really hot, warm surface and that
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  Speaker 1: can have an effect on certain types of roofs. And
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  Speaker 1: something you want to be aware of is we go
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  Speaker 1: through all the different seasons here, from those hot, hot
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  Speaker 1: days and then in the winter sub zero temperatures, all
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  Speaker 1: of that stuff affects your roof, your shingles, all of
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  Speaker 1: those areas, and your guys do a fantastic inspection, seventeen
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  Speaker 1: point inspection if I remember correctly, to be specific when
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  Speaker 1: it comes to a roof inspection, Let's talk about what
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  Speaker 1: all goes into that, Andrew, and why not just a
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  Speaker 1: ten point inspection? Or why not just a fifteen? Why seventeen?
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  Speaker 2: Hey the shingles look okay, your roof's fine? Yeah? Or
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  Speaker 2: I can tell from the ground here you need a
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  Speaker 2: new roof. Honestly, we hear stuff like that. I actually
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  Speaker 2: was on a call, I don't know, a couple months
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  Speaker 2: ago with a roofing contra. We were talking sales. They
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  Speaker 2: were talking possibly using our sales trainer, and I was
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  Speaker 2: asking them a few questions, and I knew that they
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  Speaker 2: didn't really use any marketing. They're based out of New Jersey,
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  Speaker 2: Big roofing company actually a lot more roofing than we did.
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  Speaker 2: But we were talking about sales and marketing and how
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  Speaker 2: they do things. And I knew that they didn't market
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  Speaker 2: I knew that they had a cold call center. They
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  Speaker 2: had thirty five people in their cold call center, and
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  Speaker 2: they just called and called and called and called and
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  Speaker 2: called and asked if homeowners would like a free roof inspection.
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  Speaker 2: They said yes, they had somebody out there that day
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  Speaker 2: to do a free roof inspection. And then so then
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  Speaker 2: I asked him, I said, okay, cool, how do you
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  Speaker 2: go about your roof inspection? You guys all get on
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  Speaker 2: the roof, right, he says no. I said, well, how
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  Speaker 2: do you do a roof inspection If you don't get
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  Speaker 2: on the roof, we can tell from the ground. Oh no,
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  Speaker 2: I said, no you can't. I said, so, let me
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  Speaker 2: get this straight. You're calling people asking for a free
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  Speaker 2: roof inspection. You are going to their house and not
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  Speaker 2: getting on their roof and then telling them they need
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  Speaker 2: a new roof. That's why we do a roof inspection. Okay,
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  Speaker 2: But at that point my conversation with this person was done. Yeah,
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  Speaker 2: because that's how people get taken advantage of, and that's
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  Speaker 2: why we do a roof inspection because a lot of
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  Speaker 2: homeowners think, hey, I have a leak, I need a
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  Speaker 2: new roof, or my roof is fifteen years old, I
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  Speaker 2: need a new roof. Well, that's just not true. We
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  Speaker 2: are not in the business of trying to fill up landfills.
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  Speaker 2: We're not in the business of trying to take advantage
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  Speaker 2: of people. So we came up with a it's actually
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  Speaker 2: a sixteen point number. Seventeen is comments, which is so
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  Speaker 2: we're all clear. I don't want someone to call me
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  Speaker 2: out on this, but we do a roof inspection and
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  Speaker 2: we ask people, even if we're out there just for gutters,
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  Speaker 2: we ask people if they'd like a free roof inspection
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  Speaker 2: because people don't really usually get their roof inspective, but
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  Speaker 2: especially from a I mean, I like to say a
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  Speaker 2: company with honesty and integrity, because if your roof is okay,
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  Speaker 2: we're going to tell you it's okay. But go through
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  Speaker 2: this roof inspection that we do real quick. Number One
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  Speaker 2: asphalt Do we see granular loss? Do we see nail pops,
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  Speaker 2: torn shingles, missing ridge cap? What are we seeing? That's
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  Speaker 2: something that we want to look where. That's really how
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  Speaker 2: we're going to tell the general age of a roof
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  Speaker 2: is by curling cracking, granular loss, stuff like that. If
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  Speaker 2: we see a lot of that, that's gonna pretty much
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  Speaker 2: be a red flag of okay, we're not going to
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  Speaker 2: be able to repair or restore this roof. That's that's
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  Speaker 2: just kind of a main thing. There's other things that
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  Speaker 2: can happen where even if the even if the shingles
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  Speaker 2: are okay, sometimes we've seen it where the actual the
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  Speaker 2: previous install was just so bad that we're going to
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  Speaker 2: be tearing off seventy five percent of the shingles to
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  Speaker 2: do it right. We're most likely gonna we're most likely
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  Speaker 2: going to try to go with a with a full roof,
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  Speaker 2: so asphalt, how is it roof growth, We're gonna look
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  Speaker 2: for algae. We're gonna look to see does it need
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  Speaker 2: a cleaning. That is something that we don't actually do
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  Speaker 2: right now, but it's something that we're starting to look
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  Speaker 2: into because some of these alg these algaes and moss
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  Speaker 2: or like in growth can actually deteriorate and start to
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  Speaker 2: eat at shingles a little bit. And there's some really
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  Speaker 2: great products out there nowadays that can clean it and
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  Speaker 2: protect them. So not something we do right now, but
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  Speaker 2: something we're possibly looking into. Valleys. Do we have open
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  Speaker 2: valleyes do we have closed valleys? If they're open, are
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  Speaker 2: they showing rust? If they're showing rust, do they hole?
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  Speaker 2: Does the steel have holes in it? Are we seeing
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  Speaker 2: a lot of debris in the valleys. A lot of
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  Speaker 2: debris in the valleys. I mean that will sit and
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  Speaker 2: eat it this same you got a whole bunch of
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  Speaker 2: leaves and debris that builds up in your valley and
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  Speaker 2: just sits there, and it freezes, and then it gets wet,
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  Speaker 2: and then it dries, and sometimes it just doesn't come out.
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  Speaker 2: That will slowly deterior at your deteriorate at your roof
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  Speaker 2: as well as almost can cause like a dam and
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  Speaker 2: will can actually clause leaking. Are if it's a closed valley,
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  Speaker 2: and what I mean by closed valley meaning you can't
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  Speaker 2: see any there's no steel or anything in the middle
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  Speaker 2: of it. That the shingles are just like they're woven together.
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  Speaker 2: Are they properly lapped? We see improperly done valleys all
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  Speaker 2: the time where we can take our hand and just
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  Speaker 2: lift the valley up and there's tons of wetness and
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  Speaker 2: junk underneath there. That's where we want to do a restore.
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  Speaker 2: We see that all the time, so that's something that
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  Speaker 2: we actually fix quite a bit. Here's the main thing
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  Speaker 2: when it comes to roofs chimneys. That is something where
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  Speaker 2: if you don't have a chimney properly flashed with a
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  Speaker 2: cricket in the back of it, and if anybody who
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  Speaker 2: doesn't know a cricket is a I wouldn't call it
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  Speaker 2: a technical term, but a term for just a little
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  Speaker 2: roof that almost gets built behind your chimney so as
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  Speaker 2: the water comes down, it just doesn't smash up against
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  Speaker 2: the back of your chimney. It's actually pushed off to
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  Speaker 2: either side. So that's actually a big part of our restores.
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  Speaker 2: We see that all the time where the roofs don't
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  Speaker 2: have that, and that's actually causing a leak, and it's
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  Speaker 2: actually causing premature like chimney degradation where the tuck pointing
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  Speaker 2: goes bad. The bricks are going bad because of all
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  Speaker 2: the water and ice and snow that builds it behind it.
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  Speaker 2: So that's something that we look at a lot as
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  Speaker 2: well as the chimney flashing, because a lot of times
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  Speaker 2: they're just chimney flashing. There is an art to it.
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  Speaker 2: We have we work with one roofing subcontractor, and we
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  Speaker 2: have three crews with them, and there's usually only one
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  Speaker 2: or two guys on each one of those crews that
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  Speaker 2: are allowed to touch a chimney, just because it takes
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  Speaker 2: a lot of experience to cut into that chimney properly,
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  Speaker 2: make the flashing properly, and get it done so we
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  Speaker 2: know it's not going.
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  Speaker 1: To be you know, one of these one of these weeks,
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  Speaker 1: I should put up a picture because that was you
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  Speaker 1: guys obviously did our roof, and as a matter of fact,
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  Speaker 1: I pulled up my scope of work from you guys
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  Speaker 1: twenty twenty. It's been it's been four years since you
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  Speaker 1: guys did our roof at the Preval Household. But I
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  Speaker 1: should put a photop because one of the I was, obviously,
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  Speaker 1: and I've talked about this on the show, massively impressed
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  Speaker 1: with the work that was done. But one of the
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  Speaker 1: areas that I wasn't expecting was the amount of attention
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  Speaker 1: that was paid to the area around the chimney and
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  Speaker 1: that flashing that that went up, and like just the
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  Speaker 1: color match was perfect. It's it's like folded and I
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  Speaker 1: and Andrew, you got all the technical terms, but like
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  Speaker 1: it's like folded perfectly into the chimney, siller's like nowhere
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  Speaker 1: for water to get Like like.
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  Speaker 2: There's there's a very technical way that that fold is made.
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  Speaker 2: And again these are details that a lot of people
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  Speaker 2: don't don't know, but when we come to your house,
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  Speaker 2: we show you exactly how that stuff is supposed to.
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  Speaker 1: And you also and I'm looking as as I look
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  Speaker 1: at this the scope of work, even little things like
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  Speaker 1: an electric pole zipper boot, I don't know what that is.
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  Speaker 1: I'm guessing it had something to quit the power line.
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  Speaker 2: Well, it means that you have one of those.
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  Speaker 1: I do I have one?
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  Speaker 2: Yeah, So that means that your your electrical mass is
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  Speaker 2: actually on your roof, going through your roof, and it's
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  Speaker 2: not coming through the side of your house. Correct, yes, yep.
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  Speaker 2: So that requires a special flashing boot that actually goes
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  Speaker 2: around that because because we can't just slip it over
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  Speaker 2: the top, right, because you've got electrical cords running into it.
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  Speaker 2: So they make a special boot that goes around it
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  Speaker 2: that actually zippers up real tight, uh and and protects
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  Speaker 2: that from leaking. We've seen people take regular plumbing stack
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  Speaker 2: boots and just like cut the back of them and
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  Speaker 2: slip that around. I'm telling you, because the zipper boots expensive.
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  Speaker 2: I mean they're like one hundred and fifty bucks, right,
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  Speaker 2: And that's you know, that's a square of shingles, that's all.
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  Speaker 1: Yeah, and that those are the details, right, yeah, And
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  Speaker 1: that's and those are the impressive details. Yes, I kind
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  Speaker 1: of look for more, like even things like there's like
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  Speaker 1: a line item here for the not a cost, but
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  Speaker 1: a noted thing about satellite dish mount Now we had
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  Speaker 1: never had satellite dish, but we still had the old
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  Speaker 1: one up on the roof the mounting, and and your
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  Speaker 1: guys took the time to mention removing disc card that
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  Speaker 1: that stuff. I mean, those are those details. We talked
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  Speaker 1: with Andrew Larson of Larstom Services about that seventeen point
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  Speaker 1: roof inspection. What all goes into it, Why they do that,
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  Speaker 1: why they go into your what you say, can't you
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  Speaker 1: see it from outside? Can't you see it from the roof? Literally?
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  Speaker 1: I think that was the last time our I shouldn't
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  Speaker 1: say we've I've been up there since then, but the
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  Speaker 1: last time somebody other than me was in our attic
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  Speaker 1: was was the folks for your your team from Larsenalom
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  Speaker 1: Services because one to be sure that all the everything
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  Speaker 1: under there looked good, because you know, our roof was
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  Speaker 1: was older, and that was what was needed. It was
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  Speaker 1: losing those those granular the stuff on the asphalt and
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  Speaker 1: they were starting to kind of look crummy and just
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  Speaker 1: wasn't it just wasn't it was something. It was a
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  Speaker 1: it was a it was a disaster waiting to happen,
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  Speaker 1: and thank goodness, nothing had happened. And that's why we
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  Speaker 1: called you guys. But it was amazing the amount of
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  Speaker 1: work that went into just the planning before anything was
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  Speaker 1: was was done or ordered. Is making sure these are
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  Speaker 1: all the details, all the little things that that to
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  Speaker 1: your specific roof that that we're going to be addressing.
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  Speaker 1: And the other cool thing Andrew, as we talk about
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  Speaker 1: that seventeen point inspection, we talk about kind of the
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  Speaker 1: scope of work and other things that you guys are
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  Speaker 1: doing getting answers like going over that stuff is like
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  Speaker 1: what are these things? If you have questions like like
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  Speaker 1: you just explained, what is that that boot that goes
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  Speaker 1: around the electrical outlet? Why is that or around the
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  Speaker 1: electrical Why is that important? Why is that needed? Having
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  Speaker 1: somebody to answer those questions. Your guys do and your
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  Speaker 1: team does an amazing work on that type of stuff
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  Speaker 1: as well.
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  Speaker 2: You're exactly right. See, we have this little saying in
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  Speaker 2: our office with my sales team and with production, and
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  Speaker 2: it's called inspect what you expect, because everybody is suspect,
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  Speaker 2: including us, and we will tell a homeowner that. That
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  Speaker 2: is why we go over how we do everything that
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  Speaker 2: we do because we want transparency. We don't want to
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  Speaker 2: just say, hey, we're going to come put a good
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  Speaker 2: roof on it, We're going to use all of this
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  Speaker 2: great stuff, but then not show it to you, because
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  Speaker 2: if we don't show it to you, you have no
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  Speaker 2: idea what it looks like and you have no idea
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  Speaker 2: what to look for when your roof gets put on.
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  Speaker 2: We tell you every little detail that we do. We
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  Speaker 2: tell you every product that we use, and we show
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  Speaker 2: you every product that we use so you understand what's
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  Speaker 2: going up there. Then when the roof is being done,
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  Speaker 2: we take photos and we're going to send you those
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  Speaker 2: photos so you know that everything we talked about and
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  Speaker 2: everything that's on that scope is on your roof.
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  Speaker 1: It's a great, great benefit and a great great peace
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  Speaker 1: of mind. And it's a great time now to call
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  Speaker 1: Andrew on the team at Larstome Services. Get them out
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  Speaker 1: for that seventeen point roof inspection. It's not going to
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  Speaker 1: cause you anything. If anything, you're going to get some
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  Speaker 1: peace of mind to know that your roof is absolutely
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  Speaker 1: perfect and good to go. And of course they've got
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  Speaker 1: so many great options if you need a repair, you
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  Speaker 1: need a replacement, Andrew on the team at Larsenalme Services.
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  Speaker 1: They'll be straight with you, they'll be honest, they'll show
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  Speaker 1: you all of your options. I'll let you make an informed,
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  Speaker 1: educated decision. All I got to do this morning is
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  Speaker 1: pick up phone, give a call six O eight five
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  Speaker 1: three five forty three forty three. That's five three five
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  Speaker 1: four three four three. Learn more online Larsen Home Services
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  Speaker 1: dot com. That's Larson L A R S O N
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  Speaker 1: Home Services dot com. Andrew, it's always great chatting with you. You
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  Speaker 1: have a most fantastic day.
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  Speaker 2: We'll do and next week we will go over the
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  Speaker 2: rest of this. Yeah, it's the number one or two,
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  Speaker 2: all right, have a good one.
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  Speaker 1: Take care, Andrew. Yeah, I think we've got our fall
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  Speaker 1: and winter series. We'll just go over each point. We'll
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  Speaker 1: check in with Kevin Ham of hams Arborcare next right
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  Speaker 1: here on thirteen ten wib A