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The Power of Design Thinking in Entrepreneurship with Justin Counts

In this episode of Better Together, hosts Kelly and Shawn Sundsvold engage with Justin Counts, founder of JCLALabs, who shares his journey from corporate innovation at Ford to entrepreneurship. Justin discusses his Define, Design, Refine framework, the integration of AI in business, and the importance of understanding customer pain points. He emphasizes the need for resilience in entrepreneurship, the value of listening to customers, and the role of innovative thinking in problem-solving. The conversation also touches on leveraging platforms like LinkedIn for visibility and the aspirations…

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