Alex Tieu: How Empathy as Policy is Disrupting a Cutthroat Industry
Today we get to see what it actually looks like when a leader builds an entire organization around empathy and people - operationalizes it, measures it, and watches it drive real, bottom-line results.
When Alex stepped into leadership of JLG Lawyers, she brought an operational mindset and a transformative question that became their cultural north star: what would the legal profession look like if it were built around people rather than billable hours? That question became the foundation of everything. They call it Justice with Humanity.
Alex gets refreshingly practical about what it actually…
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