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FireLink and Captium: Full-Fleet Insights
On this episode, Maria Hovanes, product manager at IDEX Fire and Safety, explains how FireLink—powered by the Captium ecosystem—converts vehicle, pump, and water-flow telemetry into actionable maintenance intelligence. Hovanes details how FireLink captures chassis fault codes, pump activity, nozzle pressure (via SAM and SAM Boost), engine and idle hours, and logs events automatically. The platform provides a single, manufacturer-agnostic dashboard and traffic-light health indicators, so fleet managers, chiefs, technicians and external service providers see the same source of truth. She…
The skinny
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