Latest / Marketplace Proverbs and Coffee with Ernie-A Proverb Per Day Keeps Stinking Thinking At Bay / Marketplace Proverbs & Coffee With Ernie

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Marketplace Proverbs & Coffee With Ernie · Marketplace Proverbs and Coffee with Ernie-A Proverb Per Day Keeps Stinking Thinking At Bay

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  SPEAKER_01: The best time to call someone is when you don't have to.
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  SPEAKER_01: In business and in life,
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  SPEAKER_01: relationships thrive on care that's not tied to a sale, a deadline, or an agenda.
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  SPEAKER_01: Sometimes the most powerful thing you can do is reach out just because someone came to mind.
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  SPEAKER_01: Today, our focus is Proverbs 27, verses 23 through 27, because it's the 27th day of the month.
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  SPEAKER_01: Hi, I'm Ernie Lansford,
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  SPEAKER_01: and this is Marketplace Proverbs and Coffee with Ernie,
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  SPEAKER_01: where a proverb a day keeps stinking thinking away.
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  SPEAKER_01: I'm Ernie Lansford,
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  SPEAKER_01: and my desire is to help you connect biblical wisdom
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  SPEAKER_01: to everyday marketplace decisions,
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  SPEAKER_01: allowing you to build relationships that outlast any transactions.
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  SPEAKER_01: We work to do our best, really,
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  SPEAKER_01: to bring timeless biblical wisdom and truth into the marketplace,
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  SPEAKER_01: where influence is real and Choices are constant, and relationships matter the most.
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  SPEAKER_01: So, pour yourself a cup of coffee or whatever it is you drink
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  SPEAKER_01: when this particular podcast comes on, and let's get started.
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  SPEAKER_01: Today, I'm sharing from Chapter 27 of Marketplace Proverbs,
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  SPEAKER_01: Volume 2,
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  SPEAKER_01: Micro to Macro,
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  SPEAKER_01: The Ripple Effect of Influence, written by yours truly, and co-author John Kluter.
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  SPEAKER_01: So, I'm going to be reading...
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  SPEAKER_01: From the CSB translation or version of Proverbs 27, verses 23 through 27.
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  SPEAKER_01: Know well the condition of your flock and pay attention to your herds,
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  SPEAKER_01: for wealth is not forever, not even a crown lasts all time.
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  SPEAKER_01: When hay is removed and new growth appears and the grain from the hills is gathered
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  SPEAKER_01: in, lambs will provide your clothing and goats the price of a field.
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  SPEAKER_01: There will be enough goat's milk for your food,
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  SPEAKER_01: food for your household, and nourishment for your servants.
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  SPEAKER_01: That's Proverbs 27, verses 23 through 27.
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  SPEAKER_01: From my perspective, this passage isn't just about farming.
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  SPEAKER_01: It's about stewardship.
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  SPEAKER_01: And just like flocks and herds need daily care, relationships require consistent attention.
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  SPEAKER_01: Neglect really weakens them.
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  SPEAKER_01: Nurturing strengthens them.
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  SPEAKER_01: In my early years,
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  SPEAKER_01: a family elder, my grandmother Powell, shared a principle I've never forgotten.
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  SPEAKER_01: Quote,
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  SPEAKER_01: when someone comes to mind outside of a recent conversation or planned interaction,
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  SPEAKER_01: the Holy Spirit may be prompting you to pray for them, so reach out.
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  SPEAKER_01: I've seen this proven over and over.
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  SPEAKER_01: Sometimes it's been weeks or months since I last spoke with someone inside
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  SPEAKER_01: a customer's organization, and suddenly that individual comes to mind.
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  SPEAKER_01: And when I called or even send a handwritten card,
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  SPEAKER_01: I often hear, wow, I was just about to call you or I've been meaning to reach out.
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  SPEAKER_01: Now, even when there wasn't an immediate need, the connection was strengthened.
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  SPEAKER_01: And many times,
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  SPEAKER_01: a follow-up conversation uncovered opportunities to help with a project or provide
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  SPEAKER_01: a solution or a prayer request.
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  SPEAKER_01: Handwritten notes have been one of my most effective relationship-building tools.
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  SPEAKER_01: Whether sent after an on-site visit,
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  SPEAKER_01: which I used to do when I was a field rep back in the 70s, 80s,
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  SPEAKER_01: and 90s,
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  SPEAKER_01: simply say,
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  SPEAKER_01: thinking of you,
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  SPEAKER_01: or thank you for the time, they've built trust in ways that the emails never could.
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  SPEAKER_01: A handwritten thank you card.
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  SPEAKER_01: I have some printed up with my slogan,
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  SPEAKER_01: Customer Success Mastery is my,
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  SPEAKER_01: Customer Success is my mission, Celebrated Relationship is my goal.
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  SPEAKER_01: It's just a small personal touch that says, you matter to me.
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  SPEAKER_01: You know something, that really changes everything.
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  SPEAKER_01: Now, listening to the Holy Spirit's promptings isn't just for customers,
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  SPEAKER_01: it's for family and friends too.
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  SPEAKER_01: I've had moments when someone came to mind in the middle of the night,
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  SPEAKER_01: along with a sense of urgency to pray for them.
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  SPEAKER_01: And following that prompting has led to some of the most meaningful conversations
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  SPEAKER_01: and moments of encouragement in my life.
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  SPEAKER_01: Acting on those nudges, these nudges is part of stewardship.
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  SPEAKER_01: It reminds us that relationships are personal, spiritual, and eternal.
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  SPEAKER_01: Not just transactional.
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  SPEAKER_01: Proverbs 27 tells us the rewards of good stewardship,
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  SPEAKER_01: ongoing provision, stronger bonds, and the joy of serving with integrity and love.
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  SPEAKER_01: When we pay attention to the condition of our flock,
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  SPEAKER_01: whether that's customers or colleagues or family,
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  SPEAKER_01: we create ripples that last far beyond the moment.
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  SPEAKER_01: Today's customer success quote,
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  SPEAKER_01: relationships grow when you respond to God's prompting before the world gives you
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  SPEAKER_01: a reason.
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  SPEAKER_01: Lord, thank you for the relationships you've entrusted to me.
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  SPEAKER_01: And help me be attentive to your Holy Spirit's promptings,
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  SPEAKER_01: whether to pray, reach out, or offer practical assistance.
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  SPEAKER_01: Teach me to be a faithful steward.
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  SPEAKER_01: Who invest in the lives of others with genuine care and intentionality.
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  SPEAKER_01: May my actions reflect your love and create ripples of significance in
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  SPEAKER_01: the marketplace and beyond.
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  SPEAKER_01: In Jesus' name, amen.
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  SPEAKER_01: Well, I've got some expanded action points.
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  SPEAKER_01: Responding to promptings is the theme.
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  SPEAKER_01: Action point number one, acknowledge promptings.
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  SPEAKER_01: When someone comes to mind unexpectedly, Pause to pray for them and consider reaching out.
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  SPEAKER_01: Action point number two, take immediate action.
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  SPEAKER_01: Call, email, or write a handwritten card.
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  SPEAKER_01: Don't overthink it.
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  SPEAKER_01: Just act.
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  SPEAKER_01: Just respond.
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  SPEAKER_01: Action point number three, keep a journal.
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  SPEAKER_01: Record moments when the Holy Spirit prompts you to connect.
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  SPEAKER_01: Reflect later on those actions and to see how they deepened the relationship.
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  SPEAKER_01: Action point number four, invest in care.
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  SPEAKER_01: Schedule regular check-ins with key customers,
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  SPEAKER_01: all customers for that matter, team members or family members.
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  SPEAKER_01: Use these times to listen and encourage.
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  SPEAKER_01: And action point number five, listen with intentionality.
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  SPEAKER_01: In every interaction, prioritize adding value and significance over chasing a transaction.
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  SPEAKER_01: Believe me, the rewards will follow.
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  SPEAKER_01: Well, thank you for joining me on today's episode of Marketplace Proverbs and Coffee with Ernie.
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  SPEAKER_01: I'm sharing insights from Proverbs to inspire customer success mastery in the marketplace.
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  SPEAKER_01: I want to be really clear here,
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  SPEAKER_01: though, that my goal is to offer practical applications from my own experience.
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  SPEAKER_01: I'm not here to teach doctrines.
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  SPEAKER_01: I'm committed to staying true to God's Word and avoiding any false teaching,
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  SPEAKER_01: focusing only on how these verses guide us in serving with integrity and wisdom
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  SPEAKER_01: and developing relationships.
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  SPEAKER_01: If you hear me spreading false doctrine, please call me out, Ernie at Ernie.coach.
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  SPEAKER_01: It's a book of numbers over you.
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  SPEAKER_01: May the Lord bless you and protect you.
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  SPEAKER_01: May the Lord make His face shine upon you and be gracious to you.
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  SPEAKER_01: May the Lord look with favor on you and give you peace.
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  SPEAKER_01: If this message encouraged you, please share it.
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  SPEAKER_01: And remember, success is temporal.
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  SPEAKER_01: Adding significance to others is infinite.
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  SPEAKER_01: I look forward to our next meeting on the next episode of Marketplace Proverbs
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  SPEAKER_01: and Coffee with Ernie.
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  Thank you.