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RA*Chat Ep 195: Why People Come to You (And What They Really Need)
In this episode of Roompact's RA*Chat, we explore one of the most meaningful parts of being an RA with Iyanna Williams and her experience on this topic: becoming a trusted support person for residents. Beyond programs and policy enforcement, RAs are often the first people residents turn to during moments of stress, conflict, loneliness, homesickness, or personal challenges. This conversation focuses on how RAs can navigate vulnerable conversations with empathy, professionalism, and care while also understanding their role, boundaries, and available campus resources.
The skinny
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