Three Weeks to Act on a Nurse’s Patient Safety Concerns

Lean Blog by Mark Graban · Sep 3, 2026

For three weeks after his surgery, a patient at the Royal Oldham Hospital (England) had no bowel movement and was in increasing pain. The ward sister kept raising patient safety concerns with the surgeon who'd operated on him. She described him as unconcerned. On September 15, 2020, she stayed on duty after her shift was supposed to end. She'd already gone around him to the ward manager, who escalated it further. A meeting was held. […] The post Three Weeks to Act on a Nurse’s Patient Safety Concerns by Mark Graban appeared first at Lean Blog by Mark Graban.