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Latest / UnDocked: The Maritime Transformation Show

Seafarer Retention, Human Factors, and the Limits of Compliance with Claire Georgeson

Claire Georgeson joins UnDocked to discuss why shipping’s human element remains under-measured despite mounting operational pressures. From piracy-era chartering to founding PsyFyi, she argues the industry must treat seafarers as strategic assets rather than operational costs. The conversation explores crew benchmarking, paperwork fatigue, retention risks, and the growing commercial value of human-centred operational data.

03:03 Falling into shipping via dry bulk and Maersk Broker

05:27 Commercial shipping culture and disconnect from seafarers

10:57 What PsyFyi does and how the platform works…

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