Latest / Keys To The Shop : Equipping Coffee Shop Leaders
301 : Hiring and Training for Excellence
These are the two most important and intensive processes in the cafe yet they often are the most rush and poorly thought through. The preparations we make and the actions we take when hiring and training staff will and does create a ripple effect that is felt by everyone who interacts with your business for years to come.
Maybe more than ever, a proper focus on hiring and training with excellence is the key to creating resilience and sustainability in our coffee shops. Strong investment in the beginning helps alleviate issues down the road.
Today we will be going through a detailed…
The skinny
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