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How Domino's Pivoted on Pizza Delivery
Lucas and Luna explore how Domino's transformed from a struggling pizza chain into a technology-driven delivery powerhouse. In the early 2010s, Domino's stock was trading around $10 and customer ratings were terrible. Then CEO Patrick Doyle launched the 'Pizza Turnaround' — admitting the crust was cardboard and the sauce tasted like ketchup. This episode drills into two key moves: the 2009 recipe overhaul and the 2013 'Domino's AnyWare' digital ordering system. By 2025, Domino's had over 20,000 stores globally and a market cap exceeding $15 billion…
The skinny
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