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The AI Reality Check Every Automotive Vendor Needs with Laurie Halter

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From hype to hesitation—Laurie Halter reveals what dealerships really think about AI in the service drive.

Laurie Halter isn’t just a PR veteran with her finger on the industry’s pulse—she’s now bringing hard data to the AI conversation in fixed ops. In this episode, she joins Paul, Kyle, and Michael to unpack her latest independent research report, a deep dive into how AI is (and isn’t) being adopted in dealership service departments. From vendor hype to dealer hesitation, Laurie’s findings cut through the noise and spotlight a glaring gap between what’s being built and…

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