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What Being an Expert Means with Larson Home Services · Ask The Experts

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  Eight four thirty ten Wiba and ask the experts on this foggy but unusually warm
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  looking at the forecast ed February morning. What a day? What a day?
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  And we are joined this morning by our good friend Andrew Larson. Of
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  course, Andrew comes to us from Larsen Home Services the website Larsenhome Services dot
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  com. That's l A R. S O N Home Services dot com.
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  Telephe number six oh eight five three five forty three forty three. That's five
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  three five forty three forty three. And Andrew, I've got to ask,
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  do the guys look forward to weather like this? Is this something I know?
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  You guys are are going gangbusters year round. Do the guys like these
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  slightly warmer, unusual temperatures for February? Or is are they good in it?
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  No? They prefer you know, twenty degree yeah zero, No,
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  yeah, they love it. I mean, this is the weather where that's
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  a little chili right away. But it's like one of my Jordan is his
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  name, And if you've if you've listened to this show, you've had worked
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  done by us, had gutters done by us, you've possibly met Jordan.
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  But he's like, this is the perfect weather I can wear a sweatshirt,
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  I'm not sweating, I'm not getting cold. It's it's perfect and this type
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  of weather allows us to do everything right now. So we're gangbusters on insulation
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  that cold snap, which again we try to educate on the show about people
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  in insulation and winter and in summer and when insulation is most important, and
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  it's actually most important in the summer air ceiling more important than the winter.
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  But cold snaps get us super super busy. So insulation is really really busy,
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  and we're going gangbusters on gutters roofing in insulation right now. It's pretty
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  awesome. Honestly, it's a phenomenal time. And as we talk with Andrew,
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  I was just sharing off the air and we don't have to get into
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  it on the air, but just an experience I had. One of the
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  things I loved and working with with you guys at Larsenome Services is actually working
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  with your team. I love the result obviously. Ultimately what matters is is
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  a quality work is it's something that looks great, is going to perform great.
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  Absolutely, but the also the great thing is that larsen experience and working
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  with the team at Larsenome services when you guys did are rough. It's just
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  absolutely loved it. And I've got to ask Andrew. I know a lot
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  of folks come to you about about questions about about things, and I know
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  people can email you WIBA at larsenomeservices dot com. Folks will ask you questions
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  about things that that may be areas that that largenome Services doesn't do. But
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  because you know the industry, because you work at a very high level,
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  people want your input. And you had an interesting story about siding. Yeah,
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  you know this has actually happened a couple of times. And you know
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  something that I mean, obviously, we use great products and we do a
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  great job. And the thing is is we really really really pride ourselves on
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  using the best products with the best workmanship, the best techniques, best clean
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  up, best warranties. That's what we try to do. I know it
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  sounds like a lot of bests. And and you know we're not always perfect.
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  I pride ourselves on our Google reviews. You can go on there.
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  We have hundreds of reviews four point eight. Four point eight means that we're
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  not perfect, but we try. But I will say, you know,
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  most of the bad reviews, not most almost all of them have been from
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  people that we didn't actually do anything for, like they didn't like our loudly
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  logoed car, or they didn't like us leaving information at their house. But
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  anyway, that's neither here, here nor there. We really pride ourselves on
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  what we do and being the experts on what we do. And you know,
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  sometimes we do such a great job that homeowners, you know, there's
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  always are There's been a stigma a long time with contractors. I mean in
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  the contracting world, it used to be easy or easier for people to get
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  taken advantage of by a contractor. Come in, you know, bid up
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  a job, talk a big game, take a down payment, and then
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  never show up. Now, with the age of the internet and people can
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  actually do their research better, that's become obviously that's probably become more of a
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  thing of the past. But because we do such a good job and we
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  take such pride, people want to use this for multiple things. And I
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  had a homeowner reach out to me that we worked on their house years ago
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  and they need new siding, and they really wanted us to do siding,
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  and it was almost to the point of please, please do our siding.
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  We don't trust anybody else, and we just we are the experts from the
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  attic up. We do gutter shutter gutters, We do roofing, and we
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  do home performance work. I eat insulation, spray, foam, air,
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  ceiling, things to make your home perform better. We just don't do siding.
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  Now, could I bid upsiding? I mean I've done something personally,
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  could we bid siding up? You know, our roofer has a siding crew,
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  he does siding. We could get the job done, but at the
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  end of the day, at the end of the day, that's just that's
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  not what we do. We do what we we. We do what our
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  expertise is again, and that's gutters, roofing, and insulation work. And
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  that's just It'd be very easy for us to say, sure we'll put some
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  windows in, Sure we'll put some siding in, but that's that's we are
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  not experts in that area. So we choose to kind of stick to our
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  niche and do what comes easiest, where most contractors will just say, yeah,
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  we'll do all exterior work. But that's just not us. And I
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  think that our reputation and our reviews reflect that because once we start spreading ourselves
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  into areas that we're really not experts at. You know, that's when the
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  quality can start kind of going sideways. So that's why we do what we
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  do and we stick to that. Let's talk about Andrews as we talk about
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  the workmanship, and of course that this time of year you mentioned of course
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  doctor Energy Saver, and we think about the summer and running that central air.
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  We also think about that cold snap that we had every year. Regardless
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  of the year, we get a couple of those, which means there is
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  a chance, knock on wood, that we may get another one of those.
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  Let's talk a little bit about the Larsenome Services a little bit about the
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  process and getting on the schedule. And I know, like things like gutters,
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  for example, may not be top of mind today, but there is
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  going to be a point where you're going to say, why didn't I have
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  gutter shutter installed by Larsenome Services. It's a prime time right now to get
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  on the schedule, isn't it. It is a prime time. I've never
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  said that before. At the very beginning of February. Yeah, usually it's
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  like, you know what, try to survive, don't freeze, to death
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  and we'll get you in March, maybe April. But here's what happens.
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  Every single year. People think about it, they think about it, they
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  think about it, and then the weather turns and then they think about it,
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  and then we get a big rain. Their gutters are still clogged up
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  from the previous year and or still have ice in them, and people get
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  water in there and waters going everywhere. The gutters are overflowing, and people
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  freak out and they call and they sign up. But at that point,
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  we're like five six weeks out and we want to do everything we can.
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  But at the same time, you know, guys can only work so many
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  hours. There's only seven days in a week, and we like to give
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  our guys the weekend off if possible. Right, So, so now is
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  a perfect time because we're not super busy, We're we're consistent, we're constant.
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  You know, guys are out working and we're going to beat that spring
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  rush. So if it's something that you've been thinking about, and I know,
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  I never try to come on this show. I try to educate.
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  I don't want to be salesy, but you know, I've been doing this
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  show for a long time and I appreciate the people that listen to this show.
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  It means a lot. And I hear it. I hear it all
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  over the place, you know, Oh yeah, I hear I hear you
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  on the radio. I hear you on the radio, and I love that.
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  So what I'd like to do is just extend free installation labor for anybody
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  listening to the show. If they call in and they sign up for an
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  estmate, make sure that they say I heard Andrew on the show, we
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  will give them that discount. We're not offering that right now, so you
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  know, we just don't. But I appreciate people listening to the show because
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  if they didn't, I mean, what are we doing, Sean, Well,
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  what's the point of this. I mean, I love hanging out with
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  you on because I really really do. But it's important to get the word
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  out. And that's one of the I think for folks that have listened to
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  the program over the years and got to know you and got to know a
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  little bit about Larsnome services is different, the different things you guys are able
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  to do folks for folks, I think obviously the reviews speak for themselves when
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  it comes to the great quality work that to do a plus Better Bureau,
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  better Business Bureau rating, Lars Snome services, all the great things about you.
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  But I think really what it comes down to is and I think what
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  I like most is getting to talk with you every week one picking your brain
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  about about what as a homeowner, what I should be looking for, what
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  improvements can be made, and how to go through it. But I also
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  think folks really like the honest, the honest feedback of like this is what
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  we do. You mentioned we were talking about siding or talking about windows.
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  Most folks, I know, if there's an opportunity to make money, folks
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  will make that money. You have the crews, you've got the skill,
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  but and you've got the opportunity to make money. You say, listen,
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  those aren't the areas that we specialize in. We're going to refer you to
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  somebody else. And obviously you know a lot of really good contractors out there
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  as well. And that's it. I think people really appreciate that, that
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  type of honesty about it. And that was again going back to you guys,
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  did our roof. It's been about five years now, it's not a
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  long time. It still looks, it still looks great, but One of
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  the things I really liked was having the chance one get educated but actually taking
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  a look. And this wasn't like like you know, standing out on the
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  curb. Okay, yeah, we'll just READO your roof. Your guy got
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  up in our attics up on a roof, was out there with all sorts
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  of equipment, and then it kind of put it all together and then said
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  all right, here are your options. Different types of roofing, different types
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  of shingles, different And it was like, wow, what a what a
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  great experience it was, so that that is something I think is for folks
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  thinking right now with this warmer weather, about about spring and of course getting
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  on the schedule. Now, I think that those type of those I don't
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  know, how do you say it? Kind of like the non tangible things
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  are very important as well, the things that matter, I think to people
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  correct and you mentioned I could do it. We can make money, but
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  that's obviously we're in business to make money, right, That's where're there.
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  I'm in business to make money, in business to help homeowners fix their home.
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  I'm in business to advance the careers and lives of the people that work
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  at Larson Home Services. There's just nothing better than seeing a young a young
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  guy or gal come in and they're they're really young, don't know what they
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  want to do. They find a home here, they work, they buy
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  a house, they get married, they have kids. That's the fun stuff.
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  Making more money isn't always what it's necessarily for. It's for longevity as
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  well. I was just up in Rochester all day yesterday, Rochester, Minnesota.
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  We're expanding Larsen Home Services into Rochester. Don't ask me how. I've
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  never really actually advertised there, but we just started getting people calling from there
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  and we started doing work there last year. Well, I have a salesperson
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  that lives in that area. So we're expanding, and I was working with
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  a realtor to find the correct space for us to lease. And he's like,
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  oh, I'm so excited for another good contractor. There's just not enough
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  here. And he brings up windows and he's like, yeah, i'd really
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  like my windows done if you could get me an estimate. And I was
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  like, you know, I remember, like five seconds ago, I was
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  like experts at up insulation, gutters and roofing. We don't do windows.
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  He's like oh really, but like there's so much money in windows. I'm
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  like, there might be, but that's not what we do. So I
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  could easily say sure, yeah, yeah, I mean i've put windows in
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  before. I used to sell windows, but that's just not what we do.
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  We want to stick to what we do, be the best at it,
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  get great reviews, have raving customers who tell their neighbors, and I
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  mean, that's just that's what it's all about for us. Andrew Larson larsenalme
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  Services. It is a perfect day to pick up the phone, give them
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  a call, make the phones ring. As Andrew mentioned, a very special
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  offer to WYBA listeners thirteen ten WYBA listeners, did you say free installation labor
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  free instantly the biggest discount that we will ever offer. We typically don't offer
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  it unless it's like really slow. It's actually not slow, but it's just
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  kind of an appreciation thing. And sometimes some people are procrastinators and if we
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  can avoid the spring, hey, we need this and we need this done
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  in a week, and then we have to be the bearers of bad news
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  and going I'm sorry, but there's actually like one hundred and thirty five people
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  in front of you that helps us. Everybody's happy, it's a win win.
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  That is great to hear. So free installation labor call today right now,
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  make those phones ring six oh eight five three five forty three forty three.
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  That's five three five four three four three. The website Larsendhome Services dot
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  com. That's l A R s o N Home Services dot com. Andrew,
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  it's always great chatting with you, my friend. We'll see you real
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  soon and we'll talk as well. All right, sounds good, Have a
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  good one. Talking with Kevin hamnext of Hams arbacare here on thirteen ten. Wuib I