Latest / Smart Business Growth with Nicky Miklós

Lessons from the Front Line: Building a High Performance Sales Team
What does it actually take to build a sales team that doesn't need you?
Nick and Jeni Clift spent over 20 years building DWM Solutions — a managed IT services business they successfully exited in 2022. For the better part of those years, Nick was the business's entire sales engine. Sound familiar?
In this episode, Nick and Jeni join Nicky to share the real story behind their transformation — from an owner-led sales model to a fully autonomous, high-performing team. They talk about the ego, the sabotage, the thermometer on the wall, and the moment they came back from a five-week holiday to…
The skinny
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