🎧 Episode 37: Inside the Virtual GM Role — Lessons from the Front Lines with Malissa Baum

Virtual GM - A Hotel Management Podcast · Apr 16, 2026 · 33m

In this episode, Cody sits down with a very special guest—Malissa Baum, a seasoned Virtual GM who has been part of the team at Vibrant Management for over four years.

Malissa currently oversees operations at two incredible properties: Adobe Desert Boutique Motel and Watchman Villas, giving her a unique perspective on what it really takes to run hospitality operations remotely in today’s world.

This episode is a candid, behind-the-scenes look at the realities, rewards, and lessons of being a Virtual GM in modern hospitality.

🔹 Segment 1: Why the Virtual GM Role Works

Malissa shares her…