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S3 Episode 9|040 Who Leads When AI Thinks? Judgment, Ambiguity, and the Information That Never Reaches the Decision (Part 2)
It is Monday morning and something is wrong with the numbers. Revenue is down, the market has shifted, and everyone in the room agrees it is serious. So the problem gets a name, a market problem, and the moment it has a name it has an owner. It goes to marketing, or to sales, or into a tool that returns a confident, well-written answer. Nobody asked why the market shifted. Nobody asked whether it was a supply problem, a product problem, or a competitor problem wearing a market problem's clothes. The decision was made at time zero, and reality kept moving.
Part 2 of Kevin Novak's conversation…
The skinny
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