1820-CarlGould-70secondCEO-Are You as Committed as Your Customers Are

Carl Gould #70secondCEO · Aug 12, 2026 · 1m

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one-minute investment every day for a lifetime of results.

In sales, yes, there are times when you get the lucky one, right? We have a franchisee who thought they were calling our competitor.

And they said, Oh, I remember the three calls we had; they were so good. Meanwhile, I'm going through my records, I'm like, does anyone have a record of this person? What did we miss? We didn't find out till later that they actually were talking to the competition. They mistakenly sent us an email for the fourth meeting, which they…