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The ROI of Comfort: How guest-centered design drives referrals and word-of-mouth with Julie Comfort
When was the last time someone told you your retreat felt like magic?
In this episode of How to Run Profitable Retreats, Leni Cavazos sits down with experience designer and educator Julie Comfort to explore how comfort, emotional journey, and intentional design directly impact your referrals, rebookings, and reputation.
Julie shares the overlooked secrets of transformational retreat design, from crafting welcome rituals and quiet moments of reflection to building anticipation and delivering micro-moments of awe.
You'll learn:
Why "over-scheduling" kills the magic (and what to do instead)
How…
The skinny
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