Latest / Business Roundtable / Are You Making Leadership Mistakes that Hold You Back?
Transcript
- 0:01Speaker 1: Hello everybody, and welcome to the Business Roundtable podcast. We
- 0:04Speaker 1: have a couple of returning Roundtable members. I am your host,
- 0:09Speaker 1: David Carr of Stewart your Business. If you've not listened
- 0:12Speaker 1: to this for the first time for some reason. My
- 0:14Speaker 1: focus on Steward Your Business is helping organizations, business owners,
- 0:18Speaker 1: team leaders bring their team together through organizational health, knowing
- 0:21Speaker 1: themselves well to lead themselves, and we're going to talk
- 0:23Speaker 1: a little bit about that in the podcast today. Thank
- 0:27Speaker 1: you Charlie Chen coming back. I wanted to do a
- 0:30Speaker 1: brief introduction just for those that may have not heard
- 0:33Speaker 1: in a while, and just to share a background briefly
- 0:36Speaker 1: for our listeners.
- 0:38Speaker 2: For sure. Thank you for having me again. David. I'm
- 0:41Speaker 2: glad I haven't what do you call it outstayed my welcome.
- 0:46Speaker 1: Yeah, you've been consistent. You've been on the last few episodes,
- 0:48Speaker 1: so we're glad to have you back.
- 0:50Speaker 2: Charlie, Thank you, thank you, and it's my pleasure. So
- 0:55Speaker 2: my name is Charlie Chen, almost like the detective Charlie
- 0:58Speaker 2: chan Off by one letter for the other folks, and
- 1:02Speaker 2: I I am the chief experience officer over at Intellisis.
- 1:06Speaker 2: We do cybersecurity for small to mid sized businesses, and
- 1:10Speaker 2: our action statement is to always deliver well. So basically
- 1:17Speaker 2: we're committed to delivering that world class customer hospitality, customer
- 1:22Speaker 2: experience that you don't typically see with the I T industry,
- 1:28Speaker 2: and so just delivering that peace of mind while having
- 1:34Speaker 2: that amazing experience.
- 1:36Speaker 1: Yeah, absolutely is that. Go guide that back. And Bill,
- 1:39Speaker 1: we've we've lost had you been traveling and whatnot, So
- 1:42Speaker 1: we're really glad to have you back.
- 1:44Speaker 3: Oh, I'm glad to be back.
- 1:46Speaker 1: Yeah. And Bill, I know you're doing a lot of
- 1:49Speaker 1: things too. R I know you've been working on a book.
- 1:52Speaker 1: You've been tell tell us what you've been up to,
- 1:53Speaker 1: what what what built? What is building?
- 1:56Speaker 3: There are I had to stop myself and go, okay,
- 2:00Speaker 3: how many jobs am I trying to complete in in weekend.
- 2:04Speaker 1: With week out?
- 2:05Speaker 3: And I came up with seven?
- 2:06Speaker 1: Oh wow, So.
- 2:09Speaker 3: But but yeah, I am well. I am working on
- 2:14Speaker 3: a series of books on leadership, on a particular style
- 2:18Speaker 3: of leadership I call ethical leadership, which follows eight actionable
- 2:24Speaker 3: sorry nine actionable behaviors. It used to be eight, but
- 2:27Speaker 3: I realized that there was a ninth. Okay, and yeah,
- 2:32Speaker 3: don't tell, don't tell mo.
- 2:36Speaker 1: I know we talked about that.
- 2:37Speaker 3: Yeah, yeah, yeah, I know, I know. I think I've
- 2:43Speaker 3: got it. I think I've got it figured out for me.
- 2:45Speaker 3: So but but yeah, and uh and so uh so
- 2:50Speaker 3: I'm working on that. I'm working on my Master's of
- 2:53Speaker 3: Divinity in Marketplace Ministry, which which is focused on on
- 2:59Speaker 3: the market place. I mean, it's really pretty self explanatory. Yeah,
- 3:03Speaker 3: so it works really well with my with my business background,
- 3:07Speaker 3: which which has a focus in leadership. And I've actually
- 3:12Speaker 3: decided that I'm going to continue on and get a
- 3:15Speaker 3: doctor in strategic leadership after after I'm done with a
- 3:18Speaker 3: master's degree and and.
- 3:21Speaker 1: Continue all right on. We'll have another doctor on the podcast.
- 3:26Speaker 1: We'll have another doctor yo, doc C and we're gonna
- 3:30Speaker 1: have doc doc age here. Looking forward to that. Well, hey, guys,
- 3:37Speaker 1: I thought it would be interesting. I came off just
- 3:41Speaker 1: recently last week. I was gone on actually a cruise
- 3:44Speaker 1: which is a lot of fun, but with Giant Worldwide,
- 3:46Speaker 1: which you guys know I've talked about before in one
- 3:50Speaker 1: of the conversations that came out of that event, helping
- 3:56Speaker 1: us me be a better business owner, be a got
- 3:59Speaker 1: better guy, I be a better coach was this concept
- 4:02Speaker 1: of what are the rules you live by? Specifically, what
- 4:06Speaker 1: are the prohibitions and the inhibitions that you live by,
- 4:10Speaker 1: whether consciously or unconsciously, And so I thought maybe we
- 4:14Speaker 1: can talk about that. I'd love to get your input
- 4:16Speaker 1: as a leader. You know, we're just talking about leadership
- 4:19Speaker 1: for yourself and for your team, Bill, how do you
- 4:22Speaker 1: do that in business successfully? How do you identify those
- 4:26Speaker 1: things and not have them affect you negatively? And so
- 4:32Speaker 1: that's really where I want to go in this episode
- 4:34Speaker 1: today is really looking at this theme of internal inhibitions
- 4:40Speaker 1: and external prohibitions, if you will, and then how can
- 4:43Speaker 1: we how can we use those to help shape our businesses,
- 4:48Speaker 1: help grow our team? And I may throw in some
- 4:52Speaker 1: of the five voices framework from trying, because that's what
- 4:54Speaker 1: I love. But I want to hear from you guys
- 4:56Speaker 1: two of maybe some different ways of looking at it.
- 5:00Speaker 1: And so some of the things I want to dig
- 5:01Speaker 1: into with you guys is how how do you how
- 5:05Speaker 1: do you how do yourself impost inhibitions perhaps limit your
- 5:09Speaker 1: leadership or decision making. Perhaps what perhaps external prohibitions shape
- 5:15Speaker 1: your leadership behaviors or that within your organization and then
- 5:20Speaker 1: what again, what can we do as business owners and
- 5:22Speaker 1: leaders to break free of those things that are not
- 5:24Speaker 1: serving us? So that's that's the that's where we're going.
- 5:30Speaker 1: Appreciate all of you guys listening in or following us
- 5:33Speaker 1: along on YouTube or your favorite podcast platform. And we
- 5:37Speaker 1: always love comments feedback to all of our episodes. So
- 5:41Speaker 1: we hope as you're listening and watching this, you guys
- 5:44Speaker 1: are gonna get a lot of benefit from hearing from
- 5:45Speaker 1: Charlie and Bill and myself as we kind of wrestle
- 5:48Speaker 1: through these identifying and defining what these inhibitions and prohibitions
- 5:52Speaker 1: are for us. So I'll just start first with defining
- 5:56Speaker 1: what I define an inhibition from and then I'll come
- 5:58Speaker 1: to you Bill and then Charlie. But I look at
- 6:03Speaker 1: the inhibition is really internal limitations or beliefs that I
- 6:10Speaker 1: impose on myself. It's not coming externally. It's something that
- 6:13Speaker 1: I've chosen again, consciously or unconsciously. It could come from fear,
- 6:18Speaker 1: past experiences, maybe the need for validation. So for example,
- 6:25Speaker 1: you know, a business owner maybe holding themselves back for
- 6:30Speaker 1: pursuing growth due to a fear of failure, like I
- 6:33Speaker 1: don't want to lose and so there's some inhibitions there.
- 6:36Speaker 1: So I'm just going to start with that inhibition and
- 6:39Speaker 1: I want to come to you, lil and get just
- 6:40Speaker 1: get your take on just defining and wrapping your arms
- 6:44Speaker 1: around the word inhibition and and yeah, what were your
- 6:48Speaker 1: thoughts there, well, one of.
- 6:52Speaker 3: The one of the thoughts I had on on inhibitions
- 6:57Speaker 3: and it and it works well with the with you
- 6:59Speaker 3: saying that it's an internal like an internal mechanism is uh,
- 7:04Speaker 3: is well a part a portion of ethics, specifically egoism,
- 7:10Speaker 3: which is doing what you feel is best at the time,
- 7:16Speaker 3: and which I actually use that definition to destroy an
- 7:20Speaker 3: ethics class in my undergrad completely using it to to
- 7:25Speaker 3: disprove the existence of ethics beyond egoism, well beyond enlightened egoism,
- 7:30Speaker 3: which would be that once once the egoist realizes that
- 7:35Speaker 3: the that the concerns and needs of others are their
- 7:40Speaker 3: own concerns and uh, and the old the old saying
- 7:44Speaker 3: that a rising tide has the ability to lift lift
- 7:48Speaker 3: all boats. But but yeah, and that you know, once
- 7:54Speaker 3: you once you decide on these things, you're kind of
- 7:58Speaker 3: you're kind of a little stuck with them a bit,
- 8:01Speaker 3: you know, you can always get out of them. But
- 8:03Speaker 3: it's it's you've got to break it down. You've got
- 8:06Speaker 3: to uh, you've got to work your way out of
- 8:10Speaker 3: out of these uh self beliefs. Now, they can include
- 8:14Speaker 3: beliefs from a wide variety of systems, whether they be
- 8:19Speaker 3: humanists or or religious or or.
- 8:22Speaker 1: What have you.
- 8:24Speaker 3: You know, but but they are all that It all
- 8:26Speaker 3: boils down to what you believe is right at the
- 8:29Speaker 3: time that you're doing it. And uh, and those are
- 8:34Speaker 3: all that's all coming from the back of your head,
- 8:36Speaker 3: from your history, from from your from your experiences and
- 8:42Speaker 3: uh and training and and uh and what all else.
- 8:46Speaker 3: But but yeah, and uh and that you need to
- 8:50Speaker 3: that if those beliefs aren't serving your best interests, which
- 8:54Speaker 3: is where what internal beliefs are concerned about, then you
- 8:59Speaker 3: need to figure out way to get rid of them.
- 9:01Speaker 2: Yeah.
- 9:02Speaker 1: Yeah, we're gonna get We're gonna get into that. I
- 9:04Speaker 1: want to that definitely want to.
- 9:07Speaker 3: How about that's really how I'm looking at the at
- 9:10Speaker 3: the inhibitions.
- 9:11Speaker 1: Yeah, we're gonna definitely I want to. We're going to
- 9:13Speaker 1: get into the next segment. We'll talk a little bit
- 9:15Speaker 1: more about identifying some of these current ones and then
- 9:17Speaker 1: get to like some practical application about how you guys
- 9:21Speaker 1: have overcome inhibitions. But Charlie, about what for you? You know,
- 9:25Speaker 1: when I say the word inhibition, I think what what's
- 9:30Speaker 1: your what's your initial response, what's your initial take on that?
- 9:33Speaker 2: Yeah, first up is just awareness, right, because like you
- 9:38Speaker 2: had talked about, uh, whether consciously or subconsciously, and more
- 9:43Speaker 2: often than not it's subconscious. We've we've got this habitual
- 9:48Speaker 2: pattern that's already set and it's almost like the script
- 9:51Speaker 2: of the script of our lives that's running the show.
- 9:55Speaker 2: And it's just the same storyline that keeps playing out
- 9:58Speaker 2: over and over again. And so that's the inhibitions that
- 10:03Speaker 2: are are there, like the story stories and meanings and
- 10:07Speaker 2: and like you said, maybe disempowering beliefs that we've just
- 10:13Speaker 2: wound up like hanging on too without realizing it. That
- 10:19Speaker 2: dictates how life shows up and how how we show
- 10:24Speaker 2: up for ourselves, how other people show up for us.
- 10:26Speaker 2: And so there's that everybody has that filter and just
- 10:31Speaker 2: just part of you know, the phenomenon of being a
- 10:34Speaker 2: human being. We're automatic, meaning making machines everything that happens
- 10:40Speaker 2: or doesn't, everything that's said or not said there's a
- 10:44Speaker 2: meaning that gets attached to everything automatically. We don't have to,
- 10:48Speaker 2: you know, think about that, and so it actually takes
- 10:52Speaker 2: awareness and conscious effort and introspection to examine those.
- 10:57Speaker 1: Yeah, so I'm going to throw up a little visual
- 11:00Speaker 1: here for you guys as we talk about the other part.
- 11:04Speaker 1: So inhibition is like as you see in this picture.
- 11:07Speaker 1: For those of you that are listening, you're gonna go
- 11:09Speaker 1: watch us on YouTube or catch us on our on
- 11:11Speaker 1: our LinkedIn broadcast, but you'll see the question marks are
- 11:16Speaker 1: all in the head, like you said, making a meaning, Charlie.
- 11:19Speaker 1: And then prohibition are those enforced restrictions. So prohibitions, I
- 11:23Speaker 1: think are a lot easier to identify because you have
- 11:26Speaker 1: to know it's actually something that's really like the speed limit, right,
- 11:29Speaker 1: we know the speed when we know when we're in
- 11:31Speaker 1: violation of it, when we know when we're abiding by prohibitions.
- 11:35Speaker 1: Are these external rules or expectations exposed by culture. Now,
- 11:41Speaker 1: they could be unwritten, but oftentimes it's pretty clear this
- 11:45Speaker 1: is an enforced restriction. So if it's enforced, it has
- 11:49Speaker 1: to be documented some some way, or there's no way
- 11:51Speaker 1: to enforce it. Right. So that's what I'm looking when
- 11:55Speaker 1: I'm saying prohibition, we have you know, you really said, hey,
- 12:01Speaker 1: we're going to define you know, put this limitation in place,
- 12:06Speaker 1: so this can this can be good and this can
- 12:10Speaker 1: be bad. It just depends. And I'll give you an
- 12:12Speaker 1: example of like an organization that maybe prioritizes consensus building, like, hey,
- 12:18Speaker 1: we want to bring everybody to the table. We want
- 12:19Speaker 1: to make sure already gets heard. Which if if if
- 12:24Speaker 1: that's the if, that's the the the the that's kind
- 12:31Speaker 1: of the mandate. Hey, that's the that's what we do.
- 12:33Speaker 1: If you don't do consensus building, you know, if they
- 12:37Speaker 1: say that, then that could that could affect the big
- 12:40Speaker 1: the company, the business and their ability to make decisive
- 12:45Speaker 1: action or how they can innovate because they say, well,
- 12:48Speaker 1: that's prohibited. You cannot just make a decision by yourself.
- 12:51Speaker 1: It must be have consensus. Again, could work in both ways,
- 12:55Speaker 1: but that tied then with inhibition. If you're not a
- 13:00Speaker 1: where like you're saying, Charlie, inhibitions and these prohibitions work together,
- 13:05Speaker 1: and then it's potential that these internal limitations combined with
- 13:10Speaker 1: these external limitations may may make them feel even more confining.
- 13:15Speaker 1: So you know, if you're I'm gonna use the pioneer
- 13:18Speaker 1: voice for those of you aren't familiar with the five choices,
- 13:20Speaker 1: but the piner voice is very bunch of a visionary
- 13:23Speaker 1: and if they have to be confined to you must
- 13:25Speaker 1: have a consensus every time to get things done, that's
- 13:28Speaker 1: going to be really challenging for them, you know, to
- 13:32Speaker 1: be successful. So going back to you, Charlie, and come
- 13:36Speaker 1: back to the bill here, just briefly thoughts on prohibitions
- 13:41Speaker 1: as a contrast inhibition Charlie.
- 13:44Speaker 2: Yeah, I mean when it comes to prohibition, there's there's
- 13:47Speaker 2: either the stick or their carrot. Right. So typically so
- 13:53Speaker 2: stick meaning like law and order, right, like like punishment
- 13:58Speaker 2: or or playing hard ball or bad cop. Right. So
- 14:02Speaker 2: if you do this, you get this right up, and
- 14:04Speaker 2: you get this many write ups, you're out three strikes
- 14:07Speaker 2: and you're out right. So there's I would say definitely
- 14:13Speaker 2: cases where that would be useful, like if there's dishonesty,
- 14:18Speaker 2: things that violate the basis of trust, right. So, and
- 14:24Speaker 2: then there's a lot of gray areas where you would
- 14:27Speaker 2: want to use the carrot, which is incentivizing the right behavior.
- 14:33Speaker 2: And so we do have a customer Bill of Rights
- 14:38Speaker 2: that we've created. It's called the Intellis's Way, and so
- 14:41Speaker 2: we have a never and always list on there. So
- 14:44Speaker 2: in a sense, the never is our inhibition I mean, sorry,
- 14:48Speaker 2: our prohibition list. But we're not like writing people up
- 14:53Speaker 2: if they wind up accidentally saying, you know, no problem
- 14:57Speaker 2: as opposed to my pleasure or you're welcome, you know.
- 15:00Speaker 2: So it's just one of those things of reminding, right,
- 15:03Speaker 2: because people need to be reminded more than they need
- 15:07Speaker 2: to be instructed a lot of the times.
- 15:09Speaker 1: And so I got a question for you, and then
- 15:12Speaker 1: I'm like, I'm ring it the bill. But would you say,
- 15:16Speaker 1: just to compare the two, would you say there are
- 15:20Speaker 1: more prohibitions or more inhibitions that people face on a
- 15:23Speaker 1: day to day basis.
- 15:25Speaker 2: I would say there's a lot more inhibition because I
- 15:29Speaker 2: think of it like an iceberg, Like the inhibition part
- 15:32Speaker 2: is the part under the water level and because the
- 15:39Speaker 2: subconscious is way more expansive than the conscious mind, and
- 15:44Speaker 2: the prohibition is the part above the water that everybody
- 15:48Speaker 2: can see and for the most part agree on. Yeah,
- 15:51Speaker 2: So that's the challenge, is you know, being able to
- 15:54Speaker 2: identify the inhibition so that you can actually have a say,
- 15:59Speaker 2: so in a tie around it how you want to operate.
- 16:04Speaker 1: Right, So I want to go to Bill just briefly, Bill,
- 16:08Speaker 1: if you can just hit hit contrasting these two and
- 16:11Speaker 1: then I want to get into some like really identifying
- 16:14Speaker 1: both inhibitions and prohibitions in action, get more specific in business.
- 16:18Speaker 1: But Bill, what's your thoughts there?
- 16:21Speaker 3: Sitting with my with my ethical framework? I would say
- 16:27Speaker 3: the prohibitions would be the things that come from the
- 16:31Speaker 3: the ethical systems that people attached to, whether it's you know,
- 16:36Speaker 3: I mean, religion's the the easy one because there are
- 16:40Speaker 3: great examples, especially of things that are written down, you know,
- 16:44Speaker 3: don't don't kill, don't steal, don't lie, those kinds of things,
- 16:48Speaker 3: the big ten and you know that and all the
- 16:53Speaker 3: little ones that you know that these are things that
- 17:00Speaker 3: that that, like Charlie was saying, that most people agree on,
- 17:05Speaker 3: you know, I mean, murder is an easy one across
- 17:07Speaker 3: most cultures. Yeah, you know, it's it's a prohibition, it's
- 17:11Speaker 3: written down, it's agreed upon for for ninety nine percent
- 17:17Speaker 3: of the people, and uh, and that's uh, and that's
- 17:20Speaker 3: what it's.
- 17:21Speaker 1: Going to be.
- 17:22Speaker 3: I would I would also agree with the with Charlie
- 17:25Speaker 3: that that the inhibition, I think is the is what
- 17:29Speaker 3: we deal with more frequently on a day to day basis,
- 17:34Speaker 3: because those are things that that we put on ourselves
- 17:38Speaker 3: and no no ethical system can can say can speak
- 17:47Speaker 3: to every situation that's going to come up. You know,
- 17:51Speaker 3: the Bible doesn't mentioned tractors or grocery stores, so you know,
- 17:57Speaker 3: but we create these inhibitions that uh, that that we
- 18:02Speaker 3: we used to to bring ourselves through our daily lives,
- 18:09Speaker 3: and uh, you know, sometimes they're bad and sometimes they're not. Again,
- 18:14Speaker 3: I was thinking about something Charlie had said a long
- 18:17Speaker 3: time ago about uh, how boundaries are actually or can
- 18:23Speaker 3: actually be freeing and uh, you know, and so so
- 18:28Speaker 3: inhibitions aren't necessarily bad.
- 18:30Speaker 1: Things, right right, So I guess that's that leads me
- 18:34Speaker 1: in and Bill come back here to you and then
- 18:35Speaker 1: coming to Charlie. But I want to I want to
- 18:37Speaker 1: get some since we I think we've establic clearly established
- 18:41Speaker 1: that prohibitions are very which we're easily recognizable, like you said,
- 18:46Speaker 1: the Ten Commandments or there's you know, Charlie's at the
- 18:49Speaker 1: Bill of rights. You know, your your customer of Bill
- 18:52Speaker 1: of rights or these are written down most people agree that, hey,
- 18:56Speaker 1: we're going to buy it by these things. It's it's
- 18:58Speaker 1: the high level stuff, right, So that's really I don't
- 19:01Speaker 1: think the challenge is much, although it can be in
- 19:04Speaker 1: an organization. I think we want to acknowledge that. But
- 19:07Speaker 1: what I wanted to get at, like you said, Charlie,
- 19:08Speaker 1: is the Iceberg kind of analogy is and we can
- 19:13Speaker 1: couple that with prohibition too, But I really want to
- 19:15Speaker 1: get at identifying and start with yourself, and I would
- 19:20Speaker 1: recommend maybe go through let's let's give a couple of
- 19:23Speaker 1: examples you may have of inhibitions you have faced that
- 19:26Speaker 1: have not you know, has kind of set you back
- 19:31Speaker 1: from growing, scaling your business, taking on tasks. And these
- 19:37Speaker 1: are these are what I'm going to focus on. Like
- 19:39Speaker 1: I said, limiting beliefs, internal ways of thinking or believing
- 19:43Speaker 1: that aren't serving you because they're inhibiting you. They're like
- 19:46Speaker 1: a governor limiting you. So I'm I'm looking at from
- 19:49Speaker 1: that's that particular aspect. There are not there are some
- 19:52Speaker 1: good reasons why you haven't want to have inhibitions too,
- 19:56Speaker 1: but really trying to get at these ones, like you said, Charlie,
- 19:58Speaker 1: that we're unaware, maybe unconscious just about that's affecting our
- 20:02Speaker 1: ability to grow and scale our teams. It's here, and
- 20:09Speaker 1: I'll give you just to start it off, because I'm
- 20:10Speaker 1: reading this book right now called ten X is Better
- 20:13Speaker 1: than two X. I don't know if you guys are
- 20:15Speaker 1: familiar with that book, but the idea is to change
- 20:17Speaker 1: our thinking in because we're like, well, I can only
- 20:21Speaker 1: do this, I can only do it two times because
- 20:23Speaker 1: I can in my mind get that way, and you
- 20:25Speaker 1: can't even envision something bigger. But if you actually do
- 20:29Speaker 1: it bigger, it actually is easier and can accomplish much.
- 20:32Speaker 1: But we have these in emissions where we have these
- 20:34Speaker 1: stories that we limit ourselves. So may I'll come to
- 20:41Speaker 1: you first, Charlie, actually, because I know you just mentioned this,
- 20:44Speaker 1: I'll come back to your bill, But just can you
- 20:47Speaker 1: give me at least an example for yourself and or
- 20:49Speaker 1: team members that you faced Charlie just recognizing them.
- 20:54Speaker 2: Yeah. So I think there's a lot of tools out there.
- 20:57Speaker 2: You mentioned one of them, the five Voice, This tool
- 21:01Speaker 2: to help with just self awareness of how you operate,
- 21:06Speaker 2: how how you communicate and like to be communicated to.
- 21:11Speaker 2: And so there's other ones like Myers Briggs, there's we
- 21:14Speaker 2: you know, our company personally, we use the neogram, which
- 21:19Speaker 2: has nine different personality types, and so that's part of
- 21:23Speaker 2: our onboarding is that everybody takes that assessment, so that
- 21:26Speaker 2: way we have a baseline of understanding how how somebody
- 21:31Speaker 2: ticks their natural tendencies, and then from there I take
- 21:36Speaker 2: them through our culture onboarding sessions of uncovering their stories,
- 21:41Speaker 2: like those those beliefs that they may have wound up
- 21:46Speaker 2: landing on that they're not even aware that's there, and
- 21:49Speaker 2: running the show. And then so these are three hour
- 21:52Speaker 2: long sessions, So that's the first step, and then the
- 21:55Speaker 2: following week we come back and get complete with the
- 21:57Speaker 2: pass and so I think you're going to get there
- 22:00Speaker 2: at some point.
- 22:01Speaker 1: And yeah, yeah, we'll get this. Yeah, what what's like,
- 22:04Speaker 1: what's one that you've had, Charlie, what's a specific inhibition
- 22:07Speaker 1: that you had that you yeah.
- 22:09Speaker 2: For sure. Yeah. A story that I like to share
- 22:12Speaker 2: with our team members when I'm onboarding them is letting
- 22:17Speaker 2: them know that like early on for those that may
- 22:23Speaker 2: I don't know if I shared this on on these
- 22:25Speaker 2: podcasts before, but from nine years old to fourteen, I
- 22:29Speaker 2: was a novice, a Buddhist novice monk for five years
- 22:33Speaker 2: and at the time, maybe I was eleven or twelve,
- 22:38Speaker 2: we were visiting the Headquarter Monastery up in northern California.
- 22:45Speaker 2: And bear with me here, I'm telling the stories because
- 22:50Speaker 2: the stories is what helps people relate it to themselves, right,
- 22:54Speaker 2: So so the inhibition for me there is that at
- 23:00Speaker 2: the time in our main prayer hall, somebody from the
- 23:04Speaker 2: Headquarter monastery asked if one of the young novice monks
- 23:08Speaker 2: from our group of you know, maybe close to twenty
- 23:12Speaker 2: of us can go on stage and share something. And
- 23:15Speaker 2: so I wanted to make our group proud, so I
- 23:18Speaker 2: volunteered to go on stage and recite out loud from
- 23:21Speaker 2: memory this mantra that's called the Strong of My Mantra.
- 23:27Speaker 2: It's in Sanskrit and it takes probably fifteen minutes to
- 23:30Speaker 2: read it all out from memory. And so I just
- 23:33Speaker 2: remember starting I started for getting lines. Halfway through. I
- 23:37Speaker 2: don't remember if I actually finished. I just remember running
- 23:40Speaker 2: out the door as far as fast as I could.
- 23:43Speaker 2: I was bawling. And in that moment, even though I
- 23:46Speaker 2: didn't say it like verbally or spell it out in words,
- 23:51Speaker 2: but you know, in hindsight, to capture that feeling I
- 23:56Speaker 2: had was Basically, I told myself, I'm a failure, and
- 24:00Speaker 2: no matter what I do or how hard I try,
- 24:03Speaker 2: I'm always going to be a failure. And that essentially
- 24:07Speaker 2: became the script of my life, like everything that I did.
- 24:11Speaker 2: I mean, there's don't get me wrong, we all developed
- 24:13Speaker 2: strong suits to overcompensate for those stories that we're unaware
- 24:18Speaker 2: of and believe limiting beliefs. But things would go well
- 24:23Speaker 2: in friendships in school or you know whatever relationships, and
- 24:27Speaker 2: I would somehow sabotage self sabotage And I didn't really
- 24:31Speaker 2: I did the bare minimum in school because why bother
- 24:34Speaker 2: trying if I'm gonna say anyway? You know so, And
- 24:37Speaker 2: it wasn't until I actually became aware of it that
- 24:41Speaker 2: I could choose differently. So that's just a specific example
- 24:44Speaker 2: of something that could just linger and you're not even aware.
- 24:49Speaker 2: I mean, I may I may as well have put
- 24:51Speaker 2: that on my gravestone right charge a failure and always
- 24:54Speaker 2: will be if I never had uncovered it. So obviously
- 24:58Speaker 2: I wouldn't be sitting here with you find women today
- 25:01Speaker 2: if if that was still if I was still unconscious
- 25:03Speaker 2: to that.
- 25:04Speaker 1: Yes, absolutely, absolutely, no, I'm so glad that you have
- 25:08Speaker 1: overcome and recognized that. How about you, Bill, what in
- 25:12Speaker 1: yourself maybe or in others that you you recognize these inhambitions.
- 25:17Speaker 3: Well, I'd have to say for myself, you know, the
- 25:23Speaker 3: big limiting belief has always been, uh, has always been
- 25:26Speaker 3: imposter syndrome, you know, the belief that I'm I'm not
- 25:31Speaker 3: good enough, I'm not smart enough, and dog on it,
- 25:34Speaker 3: people don't like me. Mm hmm you know uh that
- 25:39Speaker 3: you know, and and you know all it's like it's
- 25:44Speaker 3: like getting up upstairs. You know, I'd be at a
- 25:48Speaker 3: point and I'd be like, no, no, I'm I'm not
- 25:51Speaker 3: good enough to do this, you know, and then uh,
- 25:54Speaker 3: and then I'd meet someone or or read something and
- 25:58Speaker 3: discover it about myself. Wait a minute, I knew this,
- 26:02Speaker 3: you know what makes this other person more special than me?
- 26:05Speaker 3: And then I'd get up to the next to the
- 26:07Speaker 3: next level of the stairs and uh, you know. And
- 26:11Speaker 3: then and then I'd be looking up the stairs again
- 26:13Speaker 3: and go like, oh, no, that's that's beyond my ability.
- 26:17Speaker 3: And then again something would happen. You know, I'd meet
- 26:20Speaker 3: a mentor or you know, a professor or someone who
- 26:26Speaker 3: who would take a little bit of belief in me
- 26:28Speaker 3: and help me to the next level, to to the next,
- 26:33Speaker 3: the next, the next landing, as it were, the next plateau,
- 26:38Speaker 3: and so so yeah, I've I've dealt with that. Yeah,
- 26:43Speaker 3: when I was when I was thinking, what am I
- 26:44Speaker 3: going to do after I get my uh after I
- 26:46Speaker 3: get my master's degree, you know, and and the and
- 26:50Speaker 3: and the doctorate stood uh, you know, staring at me.
- 26:52Speaker 3: I'm like no, no, And I'm like, well why not?
- 26:56Speaker 3: You know, if if doxy can do.
- 26:58Speaker 1: It right, Let's look at that slide at the very top.
- 27:03Speaker 1: What does it say on the slide here? Who says
- 27:04Speaker 1: you can't right? Who says you can't yeah?
- 27:09Speaker 3: The time you're the only one who really who has
- 27:11Speaker 3: a Yeah, you're the only one who has the voice
- 27:14Speaker 3: important enough to say you can't.
- 27:16Speaker 2: Right.
- 27:16Speaker 3: There's a pretty good chance you're wrong.
- 27:19Speaker 1: Mm hmm. Absolutely, you know, there we go. Let me
- 27:23Speaker 1: get back there. Yeah, I think there we go. Uh
- 27:28Speaker 1: you know, so, I mean those I think the impostles.
- 27:31Speaker 1: There is definitely one bill I've heard too a lot
- 27:34Speaker 1: of and it's related to what you said, Charlie. To
- 27:38Speaker 1: know that I'm not I'm not good enough. I know me,
- 27:41Speaker 1: I wouldn't have started toward your business, if I hadn't
- 27:44Speaker 1: got over the fact like who am I to start
- 27:47Speaker 1: this business? Who am I to go out there and
- 27:49Speaker 1: do this? You know, there's and and and What's been
- 27:54Speaker 1: interesting that I've been on this journey now coaching and
- 27:57Speaker 1: consulting others as well as I've recognized now, like I said,
- 28:00Speaker 1: with the five voices, seeing some patterns in different ones.
- 28:04Speaker 1: I know for me as a connector voice, sometimes I
- 28:11Speaker 1: have had stories about avoiding some challenging situations because I
- 28:17Speaker 1: didn't want to lose that connection, that energy, because I
- 28:20Speaker 1: thought I would lose it, like, oh, I'm being too critical.
- 28:24Speaker 1: I'm not. I provide lots of support. Remember we've talked
- 28:26Speaker 1: about support and challenge in the previous episodes, but lots
- 28:30Speaker 1: of support. But I have the story or an ambition
- 28:32Speaker 1: like oh I can't bring too much challenge or or
- 28:35Speaker 1: confront somebody. And so that obviously has affected my influence
- 28:42Speaker 1: and really the results that I was able to achieve,
- 28:45Speaker 1: and so I've learned to lean into that. It wasn't comfortable,
- 28:48Speaker 1: but I've learned to It's still I can still connect positively,
- 28:52Speaker 1: and we'll get more of the into that. But there's
- 28:54Speaker 1: others that like maybe you guys, because I think it's important,
- 28:58Speaker 1: like you said, Charlie, identify this in yourself. Have you
- 29:00Speaker 1: been able to either one of you? And I'll just
- 29:03Speaker 1: going to you first, Charlie, but have you been able
- 29:05Speaker 1: to once you start to identify yourself, start to clue
- 29:09Speaker 1: in Maybe you can't exactly put your finger on it,
- 29:11Speaker 1: but of a team member, family member, like you know,
- 29:14Speaker 1: there's something holding you back and I don't know what
- 29:17Speaker 1: it is, but you could just sense right that there's
- 29:19Speaker 1: something that there's there's some kind of internal inhibited they're
- 29:23Speaker 1: being inhibited, you know. Have you seen that, Charlie.
- 29:28Speaker 2: Yeah, that's that's where the tools help. Those are supporting
- 29:33Speaker 2: guides to to that that we leverage like in our case,
- 29:38Speaker 2: the neogram, in the Giant framework, the five Voices. Uh,
- 29:42Speaker 2: there's also Myers breaks like I mentioned previously, but they're
- 29:47Speaker 2: they're all they all help us and support us too
- 29:53Speaker 2: to move along that cause of self awareness, because that's
- 29:58Speaker 2: the first step you can at make any other choices
- 30:04Speaker 2: if you don't even know what's there, that's that's running
- 30:06Speaker 2: the show. So and then actually having those introspection, those
- 30:12Speaker 2: guided conversations that that where you invite the you know,
- 30:18Speaker 2: your your the people that you care about, your teammates,
- 30:22Speaker 2: your family, like you said on that dialogue, But it
- 30:26Speaker 2: takes a level of openness to look because if there's
- 30:31Speaker 2: emotional wall always up that somebody's always garden, they they're
- 30:37Speaker 2: so oblivious that there's could be something that's running the
- 30:41Speaker 2: show that they're not aware of. If they don't even
- 30:44Speaker 2: want to go there, it takes It's free will, right,
- 30:48Speaker 2: Like even I'm not Christian, but even God can't mess
- 30:52Speaker 2: with free will, right, So if somebody is not willing
- 30:55Speaker 2: to look, then it's not going to work.
- 30:57Speaker 1: Yeah. Well, and and I think I'll get you throw
- 31:00Speaker 1: an example to each other because you know you work
- 31:02Speaker 1: in the tech space technology and you know there are
- 31:06Speaker 1: some people and I'll use like the guardian voice for
- 31:08Speaker 1: those who know, but that this is a person that
- 31:10Speaker 1: is is very risk averse. So they may like if
- 31:14Speaker 1: you know this about their inhibitions potentially like this person
- 31:17Speaker 1: is hesitates to adopt any new technology because they feel like, hey,
- 31:22Speaker 1: that's going to disrupt workflows, and so their inhibition is,
- 31:25Speaker 1: I don't want to adopt adopt things it's going to
- 31:27Speaker 1: mess up workflows. So if you understand that, right, Charlie,
- 31:30Speaker 1: you have the awareness, the emotional intelligence. If you will,
- 31:34Speaker 1: then you can come in and help guide them and
- 31:37Speaker 1: show them how that is a limiting belief and a
- 31:41Speaker 1: new possibility of what can be. But you can't show
- 31:44Speaker 1: them what can be if you don't, if you're not
- 31:46Speaker 1: able to get at like, hey, what is it holding
- 31:48Speaker 1: you back here?
- 31:50Speaker 2: Right?
- 31:50Speaker 1: And it's like, well, I just don't want I don't
- 31:52Speaker 1: want this new cybersecurity software. It's going to be new.
- 31:54Speaker 1: I have to adopted are like Okay, I understand, there's
- 31:56Speaker 1: what's the what's the story? What's the inhibition here? Right?
- 31:59Speaker 2: Right? Right?
- 32:01Speaker 1: And then you can But if you're otherwise, you could
- 32:02Speaker 1: get just get frustrated, like this person just the technology.
- 32:04Speaker 1: They don't appreciate what technology can do, and like how
- 32:07Speaker 1: I can help them, and you're just getting frustrated and
- 32:09Speaker 1: not really like getting to the root of there's something here,
- 32:12Speaker 1: there's a story, there's an in addition that it's not
- 32:14Speaker 1: serving them right right? How? And so I'm going to
- 32:18Speaker 1: come back to you Bill. Have you in looking we
- 32:22Speaker 1: talked a little about yourself about working with other people
- 32:25Speaker 1: and recognizing that have you been able to lean into
- 32:28Speaker 1: that too, and seeing where people start to have some
- 32:31Speaker 1: kind of inhibition or things that are holding them back.
- 32:35Speaker 3: Yeah, you know, and uh and I like understanding the
- 32:39Speaker 3: whys and wherefores of those processes because it because for me,
- 32:45Speaker 3: it helps me to break free if I if I
- 32:49Speaker 3: understand the you know, the nuts and bolts of what's
- 32:52Speaker 3: going on. You know, like like one of the one
- 32:56Speaker 3: of the things that one of the things that helped
- 32:58Speaker 3: me break free of impostor was learning about the the
- 33:05Speaker 3: Dunning Kruger effect. You know, it's like, Okay, I'm uncertain
- 33:10Speaker 3: because I know a lot, and so it's it's like, oh, okay,
- 33:14Speaker 3: so so I get it.
- 33:16Speaker 1: Now, and.
- 33:18Speaker 3: You know, and it's like and and I can never
- 33:20Speaker 3: know enough to break three of that entirely, so I
- 33:24Speaker 3: just kind of have to keep reminding myself. But but yeah,
- 33:29Speaker 3: you know, you know, when it comes to to helping others,
- 33:34Speaker 3: it's you know, being able to point to specific things
- 33:38Speaker 3: and say, look, this is you know, this is exactly
- 33:42Speaker 3: where this comes from. And you know, you know, with
- 33:47Speaker 3: with knowledge, you break the you break the the the
- 33:50Speaker 3: devil's power. If you will, if if I can, if
- 33:54Speaker 3: I can go along with Charlie there and use.
- 33:57Speaker 1: We have used all sorts of things here in the
- 34:00Speaker 1: business podcast because we're working from all sorts of resources.
- 34:04Speaker 3: Absolutely, yeah, but but yeah, having having knowledge breaks change
- 34:09Speaker 3: mm and uh you know, if you're if you were
- 34:12Speaker 3: being held back by limiting belief, understanding where that belief
- 34:16Speaker 3: comes from and how it works can help you break
- 34:21Speaker 3: free of it.
- 34:22Speaker 1: Mm hmmm mm hm. So you know, as you the
- 34:27Speaker 1: listener taking this in, you know, hope you are reflecting
- 34:30Speaker 1: and thinking about whether your leadership is being constrained by
- 34:34Speaker 1: internal inhibitions or or possibly external ones as well. And
- 34:39Speaker 1: again they might be kind of doubling up on each other,
- 34:45Speaker 1: you know, yeah, you may be. For example, have a
- 34:53Speaker 1: fast growing company might want to stifle innovation because they
- 34:57Speaker 1: think that's going to that's going to mess up their
- 34:59Speaker 1: their process. So like, hey, no, we don't. We want
- 35:02Speaker 1: to make sure you just follow this way and don't
- 35:05Speaker 1: slow us down. So if you have if you're if
- 35:07Speaker 1: you have a natural inhibition to uh not speak up
- 35:14Speaker 1: when you need to speak up, that'll kind of aggregate,
- 35:17Speaker 1: you know, make and make it worse in the sense of, hey,
- 35:19Speaker 1: we need we need the other voices than innovation. If
- 35:21Speaker 1: something is going wrong. I mean how I mean, I
- 35:24Speaker 1: remember the whole loans and all this thing that blew
- 35:30Speaker 1: up in like two thousand and seven, and there's always
- 35:32Speaker 1: people that kind of went along and nobody said something
- 35:35Speaker 1: because they were in a bit of that. I just
- 35:36Speaker 1: want to keep going. I want to figure out how
- 35:37Speaker 1: to make money, and so they other people do things
- 35:40Speaker 1: and that they these are unhealthy in ambitions and and
- 35:44Speaker 1: and and the prohibitions where let's just keep going, let's
- 35:46Speaker 1: get as many people in. We're gonna you know, we're
- 35:49Speaker 1: our prohibition is we we will take everybody. We don't
- 35:52Speaker 1: want to say no to anybody. So that was kind
- 35:55Speaker 1: of the prohibition, don't say no to anybody who has
- 35:58Speaker 1: you know, stated income, loans and all this other stuff.
- 36:00Speaker 1: Was it was a disaster, and unfortunately people, you know,
- 36:05Speaker 1: they didn't voices that needed to be heard. They had
- 36:08Speaker 1: their own inhibitions and they should have spoken up, and
- 36:11Speaker 1: it got out of hand unfortunately. So this is I
- 36:14Speaker 1: think the impact. And I guess, you know, coming back
- 36:17Speaker 1: to you, Charlie and Bill, what are the negative impacts
- 36:21Speaker 1: in businesses in particular or here on the Business prunt
- 36:24Speaker 1: Table podcast. If you allow these negative inhibitions and prohibitions
- 36:29Speaker 1: to really take root in your organization. What's that cost,
- 36:34Speaker 1: what's what's what's you know, what's potentially at stake? If
- 36:38Speaker 1: we're not getting at these things. Let's start with you, you, Charlie.
- 36:42Speaker 2: Well, you really don't have any new possibilities or you
- 36:50Speaker 2: can't really create anything that's in alignment with your vision
- 36:57Speaker 2: if the inhibitions are in are in conflict with the vision.
- 37:04Speaker 2: The outside world is a reflection of the inner world.
- 37:08Speaker 2: And so the transformation, uh and the foundation of the
- 37:13Speaker 2: vision that you have for your business and for the
- 37:16Speaker 2: type of culture that you want to create is not
- 37:19Speaker 2: even possible until you work at the internal level with
- 37:25Speaker 2: each and every one of your teammates. And if you
- 37:27Speaker 2: identify that somebody is just not a good fit like
- 37:30Speaker 2: they're they're not they're not open, they're not open to
- 37:34Speaker 2: growth and transformation to to find the best in themselves,
- 37:39Speaker 2: then it's you have to release them. It's your duty
- 37:44Speaker 2: uh uh as the business owner to protect the business
- 37:50Speaker 2: and the culture. And you're not being mean, it's just
- 37:55Speaker 2: they're not a good fit for your organization. And so
- 37:59Speaker 2: uh that's one of the hardest things for me is
- 38:01Speaker 2: I want, I like to give people the benefit benefit
- 38:04Speaker 2: of the doubt and I want to I want it
- 38:07Speaker 2: sometimes more than they want it for themselves. And that's
- 38:09Speaker 2: not gonna work. And so you just have to identify,
- 38:16Speaker 2: you know, who's the right people on your that needs
- 38:18Speaker 2: to be on your bus, and then you have to
- 38:22Speaker 2: professionally release that those is I actually heard this funny
- 38:27Speaker 2: way of firing people from Jeff Hoffman. He's one of
- 38:31Speaker 2: the family member, like uh, the founder of Expedia and
- 38:36Speaker 2: and all the different groups that are a part of that.
- 38:39Speaker 2: He says, Man, you're amazing at interviewing. You need to
- 38:44Speaker 2: get out there and do more of that, you know,
- 38:45Speaker 2: So adding adding humor to to a crappy situation.
- 38:51Speaker 1: So well, what I hear you say. What I hear
- 38:54Speaker 1: you say, though, Charlie is you know, if people are
- 38:57Speaker 1: being unwilling to address the prohibitions and inhibitions and they're
- 39:02Speaker 1: resisting being coachable, right, then you have to make a
- 39:06Speaker 1: change in the organization in order to get at those
- 39:09Speaker 1: things because that does going to negatively impact the success
- 39:13Speaker 1: of the company. If they're like, now I'm not gonna
- 39:15Speaker 1: address it, I'm gonna stick my head in the sand.
- 39:18Speaker 1: That's not that's not the solution oriented people that you
- 39:21Speaker 1: need on your team.
- 39:23Speaker 2: Right, one bad apple spoils the soup. So your a
- 39:26Speaker 2: players are going to be wondering why you're allowing that,
- 39:30Speaker 2: why you're allowing that person to be a part of
- 39:32Speaker 2: the organization. Necessarily say it, but what are you saying?
- 39:37Speaker 1: Yeah? Yeah, no, yeah, if you if they're saying look,
- 39:40Speaker 1: if they're if they're the ones that are continually dragging
- 39:43Speaker 1: the team down intention intentionally by their lack of awareness
- 39:48Speaker 1: or understanding, then yeah, you do have to make a
- 39:52Speaker 1: move and we'll get into some more practical solutions here
- 39:54Speaker 1: wrapping up the podcast, but I do want just Buil
- 39:57Speaker 1: to just comment on this, but the what the internal
- 40:01Speaker 1: external impacts of the for the company, for the individual
- 40:05Speaker 1: when they resist addressing these inhibitions and prohibitions head on,
- 40:11Speaker 1: finding what's working what's not working well.
- 40:13Speaker 3: One one thing that that popped into my head was
- 40:17Speaker 3: as Charlie was saying that that a person may not
- 40:21Speaker 3: be an individual a prospect may not be a fit
- 40:24Speaker 3: for the organization. The opposite is also true that the
- 40:28Speaker 3: organization may not be a fit for the person. And
- 40:32Speaker 3: we're always thinking about the or from the organization's point
- 40:35Speaker 3: of view, but people have to think from their point
- 40:38Speaker 3: of view as individuals as well that you know, maybe
- 40:43Speaker 3: maybe this organization isn't working for me. And the question is,
- 40:47Speaker 3: of course why for for both of those why is it?
- 40:51Speaker 3: Is it our fault? Is it their fault? You know,
- 40:53Speaker 3: who's the one with their head in the sand?
- 40:55Speaker 2: M h.
- 40:57Speaker 3: You know, we have to we do have to figure
- 40:59Speaker 3: that out because once we figure out whose head is
- 41:03Speaker 3: in the sand, then we'll know who needs to work
- 41:07Speaker 3: on the self improvement.
- 41:09Speaker 1: Yeah.
- 41:10Speaker 3: So, and get rid of those limiting beliefs.
- 41:13Speaker 1: That's a great perspective. I mean, I think you know,
- 41:17Speaker 1: I never liked having to fire people. That's offen. Nobody
- 41:20Speaker 1: likes doing that. But if you can make it to
- 41:23Speaker 1: the point where the person realizes, hey, this isn't the
- 41:25Speaker 1: best fit for me, and they can recognize that, oh,
- 41:29Speaker 1: then they can move on to the right place. So
- 41:32Speaker 1: I want to get here, as we're getting closer to
- 41:33Speaker 1: the end of the episode, I want to get into
- 41:35Speaker 1: some practical solutions for business owners and team leaders. And
- 41:38Speaker 1: I thought, hey, you know, we've been talking five voices,
- 41:42Speaker 1: so I thought I'd give you the five voices, one
- 41:44Speaker 1: for each of the five voices. And I'd love to
- 41:46Speaker 1: have you guys also share or comment on these, and
- 41:49Speaker 1: so one of them, I'll just kind of go through
- 41:54Speaker 1: the spectrum. So nurtures are typically the quietest, right, They're
- 41:57Speaker 1: the ones that are the majority of folks actually are
- 42:02Speaker 1: over forty percent of the population. Somebody is going to
- 42:04Speaker 1: be a nurture, so they're they're you're gonna run into
- 42:06Speaker 1: these nurtures. Nurtures are very quiet and relationally oriented. I
- 42:09Speaker 1: would say, as a nurture, you might be inhibiting yourself
- 42:12Speaker 1: from speaking up. So I would say encouraging them to
- 42:15Speaker 1: speak up to make sure their voice is heard, and
- 42:19Speaker 1: your relational perspective is essential to team health. You may
- 42:24Speaker 1: me minimizing that self as like, why is my voice
- 42:26Speaker 1: need to be heard? I just want to make everybody
- 42:28Speaker 1: get along, right, And so nurture is one of them.
- 42:33Speaker 1: I'll go through all of them because I want and
- 42:34Speaker 1: then I want you guys to give your thoughts here.
- 42:36Speaker 1: I don't pick any of these here. Creatives, you know,
- 42:38Speaker 1: those are the people that are very innovative, right, They
- 42:41Speaker 1: like to come up with new stuff, and they they
- 42:44Speaker 1: may suffer from rejection, right because you're like, they have
- 42:48Speaker 1: all these different ideas, You guys meet these people that
- 42:50Speaker 1: are like, oh my goodness, but most of their ideas
- 42:52Speaker 1: are crap. They're not very good because they're not fully
- 42:54Speaker 1: formed ideas. You know. That's okay though, if they recognize that,
- 42:58Speaker 1: that's part of innovation, right. I think Steve Jobs said, like,
- 43:01Speaker 1: I want to see failure because this is part of
- 43:03Speaker 1: the process of the evolution of Apple and what we
- 43:06Speaker 1: and how we innovate. So if they recognize that and
- 43:10Speaker 1: get over that inhibition of sharing, like I don't want
- 43:13Speaker 1: to share it because I might reject it, they may
- 43:15Speaker 1: like it, they'll actually get the help move the team forward.
- 43:21Speaker 1: For guardians, we kind of talked to us a little
- 43:23Speaker 1: bit this earlier about their need for thorough analysis, but
- 43:27Speaker 1: also recognizing they have to be flexible and adapt with
- 43:30Speaker 1: a dynamic team, and that sometimes they're focused so much
- 43:34Speaker 1: on efficiency that like they're they're inhibited from considering kind
- 43:40Speaker 1: of team engagement or how to be flexible and dynamic
- 43:43Speaker 1: and the like I can't do that. That's that's good,
- 43:45Speaker 1: you know, And so thinking and challenging their ways of
- 43:49Speaker 1: approaching systems and processes and recognizing that's not the und
- 43:52Speaker 1: all be all. There may have some limitation and inhibitions,
- 43:56Speaker 1: and and relating with others and talking through and being flexible.
- 44:00Speaker 1: I mentioned myself connector you know, bringing more of a
- 44:05Speaker 1: challenge because I have to balance support and challenge. I
- 44:08Speaker 1: have inhibition to bring challenge because of my fear of
- 44:11Speaker 1: you know, I want to be liked. I want to
- 44:13Speaker 1: have that connection in a different way than than the
- 44:18Speaker 1: creative side. And just remember thinking that it's okay to
- 44:22Speaker 1: bring challenge along with the support. And finally, the pioneers,
- 44:26Speaker 1: those are those kind of visionaries. They you know, may
- 44:33Speaker 1: feel like vulnerability is a liability and I can't be vulnerable.
- 44:38Speaker 1: I can't. I can't share that because I'm the leader.
- 44:41Speaker 1: I'm the person that's pointing the way. But if they
- 44:44Speaker 1: build this emotional intelligence and understanding, that actually could strengthen
- 44:49Speaker 1: their vision and having people coming alongside them. So those
- 44:52Speaker 1: are just real Briefly, guys, I just wanted to give
- 44:54Speaker 1: you a few of them. Feel free to comment on
- 44:56Speaker 1: them or share your own. I'll come to you first, Charlie,
- 45:00Speaker 1: and then Bill thoughts there are your own on practical
- 45:04Speaker 1: solutions for business owners and leaders.
- 45:08Speaker 2: Yeah, I think just fostering that open communication and and
- 45:16Speaker 2: and and and culture of respect, making it safe for
- 45:22Speaker 2: people to to to speak up. And you know, I
- 45:28Speaker 2: want to use the word flat organization, having people feel
- 45:33Speaker 2: like they can't talk to somebody because of their title
- 45:36Speaker 2: or whatnot. And at the same time, it's just also
- 45:44Speaker 2: E p R right, encourage, praise, recognized. Let people know
- 45:47Speaker 2: that they are they are what do you call that,
- 45:55Speaker 2: their respected, regardless of what they do, right, because obviously
- 46:00Speaker 2: they made through the interview rounds. So they're in your
- 46:03Speaker 2: organization because they have a level of competency and in
- 46:08Speaker 2: alignment with with what your company is about and you
- 46:12Speaker 2: with your vision. And so I think oftentimes if we
- 46:17Speaker 2: get too caught up on the doing it, it takes
- 46:25Speaker 2: away from the humanness of it. So I would say,
- 46:29Speaker 2: let people know that you actually care and and and
- 46:33Speaker 2: and and definitely be your word, honor your word, right
- 46:39Speaker 2: whatever you say that you're about, and you know, actually
- 46:42Speaker 2: follow through and if if you can't, you got to
- 46:47Speaker 2: restore that right like and so that's the foundation that
- 46:51Speaker 2: I would say, like actionable things, leading by example. I
- 46:56Speaker 2: would never ask any of our team members to do
- 46:58Speaker 2: anything I not willing to do myself. So just being
- 47:05Speaker 2: being on your word and leading by example that to me,
- 47:11Speaker 2: those are actionable things that will inspire, you know, the
- 47:15Speaker 2: the attract the type of people that that is going
- 47:20Speaker 2: to be that you would want as part of your company,
- 47:24Speaker 2: as part of your vision.
- 47:25Speaker 1: Yeah. Well, and I liked how you said Charlie earlier.
- 47:28Speaker 1: When you're leading people from what you live, You're you're sharing,
- 47:31Speaker 1: you're being transparent, you're asking, I'm not sharing or doing
- 47:34Speaker 1: anything I wouldn't expect you to do. I think you're
- 47:37Speaker 1: breaking free of your limitations and you're helping them make
- 47:40Speaker 1: better decisions. You're engaging them, and they're feeling safe, and
- 47:43Speaker 1: you're creating this environment. I think that those are great examples.
- 47:47Speaker 1: And and and you're being coachable, and you're saying, I'm coachable,
- 47:49Speaker 1: and I want you to be coachable so that we
- 47:51Speaker 1: together can win together.
- 47:53Speaker 2: Right. Yeah, because I've seen I've seen the threat of
- 47:57Speaker 2: the opposite. If you get too critical about, uh, how
- 48:01Speaker 2: somebody is doing something wrong, then it's it's a it's
- 48:05Speaker 2: a vicious cycle because then they become fearful, and when
- 48:08Speaker 2: they're operating out of fear of making a mistake, they
- 48:10Speaker 2: wind up making more mistakes. And so because they believe
- 48:14Speaker 2: that they're flawed and defective as a human being, that
- 48:18Speaker 2: they can't do right and therefore they don't and so
- 48:21Speaker 2: it just further perpetuates that vicious cycle.
- 48:24Speaker 1: Yeah, yeah, Now, great thoughts, Bill, as we're getting closed
- 48:28Speaker 1: to the episode, what are some you know, you've heard
- 48:30Speaker 1: some of my suggestions from the five voices from Charlie.
- 48:33Speaker 1: What are your thoughts comments on those or any other
- 48:35Speaker 1: suggestions for practical solutions as a business owner or a
- 48:39Speaker 1: leader to overcome these limit I think that.
- 48:44Speaker 3: Yeah, I was thinking that one thing for like the
- 48:48Speaker 3: quiet ones, the nurturers as you as you said, is
- 48:52Speaker 3: to create feedback systems that they can actually access. Yeah,
- 48:58Speaker 3: you know, you know, because and and what comes to
- 49:02Speaker 3: my mind is the is what I've referred to as
- 49:04Speaker 3: the veil of protection that the Internet gives to people.
- 49:08Speaker 3: And because of that veil, people who might otherwise not
- 49:15Speaker 3: criticize anyone have suddenly become trolls, which is going way
- 49:20Speaker 3: too far, but it's the the The principle is the
- 49:24Speaker 3: same that if someone who is naturally quiet and uh
- 49:30Speaker 3: and perhaps a little shy can access the feedback system,
- 49:35Speaker 3: they can act on their nurturing instincts without fear of
- 49:41Speaker 3: reprisal or you know, or being or being criticized for
- 49:48Speaker 3: for their feedback.
- 49:51Speaker 1: Yeah, that's a great perspective I think. Yeah, if you
- 49:54Speaker 1: know you have natural limited in him ambitions, Oh you're back.
- 49:59Speaker 1: Oh okay. I was just going to say I liked
- 50:02Speaker 1: I liked your example, Bill, because if you know you
- 50:05Speaker 1: have a natural inhibition or you know, if you once
- 50:08Speaker 1: you become aware of it and you know that it's
- 50:10Speaker 1: still going to come up. We like we've talked about
- 50:11Speaker 1: this before too, and then and then know yourself to
- 50:13Speaker 1: lead yourself episode and kind of tendencies. Right, these tendencies
- 50:17Speaker 1: are going to continue to be there, but we can
- 50:20Speaker 1: then put provide a system. Like you said, Bill, I
- 50:23Speaker 1: really like that of Okay, this is probably going to
- 50:26Speaker 1: come up. What can I do to help overcome that
- 50:30Speaker 1: when it does come up? And I'm already I'm already prepared.
- 50:34Speaker 1: This is really, I think, really really key in the
- 50:37Speaker 1: mental health space. I've talked with people that you know,
- 50:39Speaker 1: this is an extreme places, but people that are dealing
- 50:41Speaker 1: with your thoughts of suicide or challenges. You have to
- 50:44Speaker 1: have something in place when that comes up. That way
- 50:47Speaker 1: of thinking that doesn't serve you because when you're in
- 50:50Speaker 1: the when you're when you're in the depths of it,
- 50:53Speaker 1: it's really you're not going to think clearly. So you've
- 50:55Speaker 1: got to have some things in place. So I really
- 50:57Speaker 1: think that's a great idea. Bill think about that, or
- 51:02Speaker 1: somebody that you can talk to or you know, you
- 51:05Speaker 1: recognize if you can recognize it, like you said Charlie,
- 51:07Speaker 1: having people share like, oh, I'm recognizing that, I don't.
- 51:14Speaker 1: I was just talking to a gentleman today about he
- 51:16Speaker 1: had a He had an employee that said, oh, I
- 51:18Speaker 1: really want to work on this project. This project, this
- 51:21Speaker 1: client bringing a man and he's had this client for
- 51:23Speaker 1: like two years, and he's like, and you've only increased
- 51:27Speaker 1: the sales very meniscally and this client was before. And
- 51:30Speaker 1: he's like, I really want to keep this client. He's like,
- 51:32Speaker 1: I don't think you really do, because if you did,
- 51:33Speaker 1: you would have done these other things. And he had
- 51:35Speaker 1: to bring the facts to them and like, oh, you're right,
- 51:38Speaker 1: you know I wasn't actively there was some inhibition. I
- 51:41Speaker 1: don't know. We did get into the point of what
- 51:43Speaker 1: the in addition was, but he was faced and had
- 51:47Speaker 1: a good supervisor at least could reflect back and say
- 51:50Speaker 1: there's something here. I don't know what it is, but
- 51:52Speaker 1: there's something in here that you're you're saying you want
- 51:54Speaker 1: one thing, then reality, you're inhibiting yourself because you're not
- 51:57Speaker 1: getting the results right. So having somebody in your corner
- 52:02Speaker 1: like one of us will help you. On the podcast,
- 52:06Speaker 1: our organization, this is where the way we live from.
- 52:08Speaker 1: That's why we have the whole business Roundtable podcasts to help.
- 52:12Speaker 1: So I want to as we wrapping up the podcast,
- 52:15Speaker 1: I'll come back to you Bill and then Charlie. But
- 52:17Speaker 1: just final thoughts, final takeaways, and encouragement for business leaders
- 52:20Speaker 1: on the whole topic of inhibitions and prohivisions. What would
- 52:23Speaker 1: you want to leave with Bill? Oh, he's delayed. Can
- 52:29Speaker 1: you hear me? Bell?
- 52:31Speaker 3: Just so can you hear me?
- 52:35Speaker 1: I can hear you?
- 52:35Speaker 3: Okay, Just that you know that not all inhibitions are bad,
- 52:41Speaker 3: that sometimes boundaries and limiting issues can be freeing in
- 52:47Speaker 3: many ways. But but to make sure you measure those
- 52:54Speaker 3: beliefs and make sure that they are serving at least you,
- 52:58Speaker 3: if not the greater good. And uh and of course
- 53:03Speaker 3: with it when it comes to prohibitions, you gotta be
- 53:07Speaker 3: careful with the with whose whose laws you you want
- 53:10Speaker 3: to break. But yeah, don't don't let yourself be held
- 53:16Speaker 3: back by inhibitions. But uh, but don't get rid of
- 53:19Speaker 3: them entirely because because some of them can help you.
- 53:23Speaker 1: Just look and see what is that? Right? I think
- 53:26Speaker 1: that there's right. Yeah, there are some that serve you.
- 53:29Speaker 1: But like I said, there's a big iceberg underneath that,
- 53:30Speaker 1: like the analogy Charlie, of other things that you know,
- 53:33Speaker 1: there's a lot in the messy in there. I think
- 53:36Speaker 1: if we can get out and put those like you said, Bill,
- 53:39Speaker 1: the prohibitions have written down that are very clear. Oftentimes
- 53:42Speaker 1: they're there to help us for the most part, and
- 53:44Speaker 1: then they can't hurt us too. But for the most
- 53:46Speaker 1: part they're clear. We all agree. And if we can
- 53:47Speaker 1: get those out of our brain and written down and say, okay,
- 53:51Speaker 1: this serves me. If it's swirling in our brain and
- 53:53Speaker 1: we're not clear, we're gonna be uh get get stuck. So,
- 53:59Speaker 1: Charlie last thoughts on inhibition prohibition on this conversation tonight.
- 54:03Speaker 2: Yeah, as Tony Robbins says, the greatest human need is
- 54:10Speaker 2: to be congruent with the story that they believe about themselves.
- 54:15Speaker 2: And so if you want to bring out the best
- 54:18Speaker 2: in your team members in yourself for that matter. First,
- 54:24Speaker 2: awareness and identifying what those stories are is the first
- 54:28Speaker 2: step so that you're able to actually have a say
- 54:32Speaker 2: so in that story in which you want to operate from,
- 54:37Speaker 2: or else you're just dealing at the at the surface level, right,
- 54:43Speaker 2: You're not dealing with at the root. It's like you're
- 54:46Speaker 2: trying to treat a disease based on dealing with the
- 54:50Speaker 2: symptoms only and not finding the root cause. The root
- 54:54Speaker 2: cause is the story and those beliefs that you hold
- 54:58Speaker 2: about yourself, whether you're aware of it or not.
- 55:00Speaker 1: Yeah, good after it, Good after it. Thank you Charlie,
- 55:03Speaker 1: Thank you Bill for coming back. If you guys enjoyed
- 55:06Speaker 1: this podcast, share it with those in your community, your network.
- 55:11Speaker 1: We appreciate your five star review on your favorite podcast platform,
- 55:15Speaker 1: of course, like and subscribe. We're on YouTube, we're on LinkedIn.
- 55:18Speaker 1: You guys can connect with us on your favorite social
- 55:21Speaker 1: media platform. We're all out there and we would love
- 55:24Speaker 1: to hear from you. So thank you Charlie and Bill,
- 55:27Speaker 1: and until next time, everybody, take care, be well and
- 55:30Speaker 1: we'll talk to you soon.
- 55:32Speaker 3: Hi.
- 55:33Speaker 2: You have a good night.