Latest / WCHS Network Podcasts / 01/28/2025 Ask the Expert with Ghareeb Dental Group

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01/28/2025 Ask the Expert with Ghareeb Dental Group · WCHS Network Podcasts

0:00
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Speaker 2: The views and opinions expressed on this program do not
0:18
Speaker 2: necessarily reflect the views and opinions of five ad WCCHS
0:22
Speaker 2: it's employees or WVRC Media.
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Speaker 3: And if plus the good Mornings here you're listening to
0:40
Speaker 3: ask the expert WCHS the Voice of Charleston. It is
0:42
Speaker 3: Tuesday in the month of January, and this is the
0:45
Speaker 3: fourth to the Is it the fourth Tuesday. I think
0:47
Speaker 3: it's the four Tuesday of the month. That seems about right.
0:49
Speaker 3: And it must be the fourth Tuesday of the month
0:50
Speaker 3: because that means for the first time since October, I
0:53
Speaker 3: think welcoming into the studio, it's a Greed Dental Group.
0:57
Speaker 3: Good morning, gentlemen, well, good morning, and it's not called
1:00
Speaker 3: actively everybody from Greeb Dental Group. We have doctor Stephen
1:02
Speaker 3: Greeb here from Greb Dental Group in South Charles A
1:04
Speaker 3: good morning, doctor Steven, Good morning, and we have doctor
1:07
Speaker 3: Carson Henley here from Greed Dental Group in Canel City.
1:10
Speaker 4: Well, I think we have an average here.
1:12
Speaker 5: We have the best doctor Stephen and like the worst
1:15
Speaker 5: me so like it's an average.
1:17
Speaker 4: Yeah, it works out.
1:19
Speaker 3: That means if you have anything that you any questions
1:21
Speaker 3: that you have about your pearly whites or they're probably
1:23
Speaker 3: not so pearly anymore. If you have questions about and
1:25
Speaker 3: you and give us a call this morning and the
1:26
Speaker 3: doctors can help you out. Three zero four three four
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Speaker 3: two eight one three one three zero four three four
1:30
Speaker 3: two eight one three one. We're gonna be talking about
1:31
Speaker 3: several things this morning. We're gonna talk about insurance. You know,
1:34
Speaker 3: it is the beginning of the year. Dental insurance works
1:36
Speaker 3: a little different than your traditional medical insurance. We're going
1:38
Speaker 3: to get into some of those differences. We're gonna talk
1:40
Speaker 3: about different specialties that are in the office and also
1:42
Speaker 3: what you can expect with your first visits, uh, if
1:44
Speaker 3: you're going into greeb Dental Group for the first time.
1:46
Speaker 3: But first of all, like I said when I first
1:49
Speaker 3: saw you, merry Christmases and New Years and Thanksgivings and
1:53
Speaker 3: everything else.
1:54
Speaker 6: I guess the holiday, but we have all the happy
1:57
Speaker 6: holidays throughout, so yeah, it's it's been a great holiday season.
2:01
Speaker 6: Now we're back to kind of getting into the groove
2:03
Speaker 6: of real life.
2:04
Speaker 7: It seems like. So yeah, it's been very fun.
2:07
Speaker 3: It's been for me. It was very frustrating last year
2:11
Speaker 3: when the first full week of January I got really sick.
2:14
Speaker 3: I think I got COVID for like the third time
2:15
Speaker 3: or something, and so I was out of it for
2:17
Speaker 3: like a week or whatever. And then this year it
2:19
Speaker 3: was the like the deep freeze. You know, it's like
2:21
Speaker 3: the very first the first Monday when you had a
2:23
Speaker 3: full week of work, when you're like, okay, let's get
2:25
Speaker 3: back in here. Nobody's going to be out of work anymore.
2:27
Speaker 3: Nobody came to work because there was a deep freeze
2:29
Speaker 3: for a week, and so I'm I'm just ready to
2:31
Speaker 3: have a normal week of work.
2:32
Speaker 6: That's also we had an extended holiday season with that,
2:36
Speaker 6: and it's like a whole another kind of week that
2:39
Speaker 6: that has slowed down a bit. So now I think
2:41
Speaker 6: we're back into the back into the swing of.
2:43
Speaker 3: It, ready to get going and ready also to take
2:45
Speaker 3: care of our teeth so you can you can join
2:48
Speaker 3: in this morning as well in the text line threes
2:49
Speaker 3: or four, nine, three, five, five years your eight, Doctor Carson,
2:51
Speaker 3: How are you doing. How did your holidays go?
2:54
Speaker 4: Well? Pretty good.
2:54
Speaker 5: I actually visited some family in Texas, which is always fun.
2:58
Speaker 5: By the way, still there, they're still If you ever travel,
3:01
Speaker 5: travel on Christmas Day?
3:03
Speaker 3: Oh right, I've done that. No traffic, Oh my goodness.
3:06
Speaker 4: Is great.
3:06
Speaker 5: And the best part is that I have a personal
3:08
Speaker 5: line with Santas So I told my kids, Santa is
3:11
Speaker 5: going to show a day early.
3:13
Speaker 4: That's just how things work.
3:15
Speaker 3: It's amazing. How so many, how many so many parents
3:18
Speaker 3: have a really close relationship with Santa Clausa. That guy
3:20
Speaker 3: is very very good at interpersonal relationship. Yeah, very good.
3:27
Speaker 3: You can learn a lot from the guy, There's no
3:28
Speaker 3: doubt about that. So there's many things that we need
3:30
Speaker 3: to talk about this morning, and I like that we
3:32
Speaker 3: do the show every once in a while, and it's
3:33
Speaker 3: really important. I used to do HR seminars when when
3:37
Speaker 3: people orientation and things like that, and with another company
3:40
Speaker 3: I was with, you veteran employees would volunteer to do
3:43
Speaker 3: different things, and I always took up some of the
3:45
Speaker 3: insurance stuff because I had gone through training with it,
3:48
Speaker 3: and then I would volunteer to help when orientation with insurance,
3:52
Speaker 3: and it was always when we got to the dental riders,
3:55
Speaker 3: you know, like when you're getting your dental insurance package
3:57
Speaker 3: that And this company hired a lot of interns, like
4:00
Speaker 3: like first time, full time jobs, like straight out of
4:02
Speaker 3: college type. And these people had degrees and like you know,
4:06
Speaker 3: like engineering and stuff. But when you were trying to
4:08
Speaker 3: explain insurance to them, they're like, what, how does that work?
4:11
Speaker 3: They didn't understand the difference because it is difference between
4:14
Speaker 3: traditional medical insurance and what you're doing with your dental injury.
4:16
Speaker 5: And this is their first foray and you're like the
4:19
Speaker 5: expert compared to them, and yet you like, no one
4:22
Speaker 5: knows everything right, so it's impossible to fully explain it.
4:26
Speaker 5: And yet these interns, I mean, these people that are coming,
4:29
Speaker 5: h yeah, they're.
4:30
Speaker 4: Like tell me everything.
4:31
Speaker 5: You're like, well, I know a lot, but there's still
4:33
Speaker 5: some nuances that we even don't know as doctors.
4:36
Speaker 3: And this was all twenty years ago too, so I
4:38
Speaker 3: mean how much I've forgotten. But the bottom line is is,
4:41
Speaker 3: h it is a little different, but that also means
4:43
Speaker 3: it opens up some different strategies and why it's important
4:45
Speaker 3: to talk about at the beginning of the year because
4:46
Speaker 3: you want to get in early, right, I mean, because
4:48
Speaker 3: because usually there's a cap as and this we'll start
4:51
Speaker 3: kind of getting into this a little bit. But you
4:53
Speaker 3: want to work within work with your dentist and doctor
4:55
Speaker 3: gree will go over this a little bit with you. You
4:57
Speaker 3: want to make sure that you're staging out any work
4:59
Speaker 3: that you need done, things like that if you have to.
5:01
Speaker 3: With your insurance, there's ways that you can take advantage
5:03
Speaker 3: of it. It's a benefit, it's one that you pay
5:05
Speaker 3: for and there's ways to use it and use it,
5:06
Speaker 3: use it the right way.
5:07
Speaker 6: And you know that we could title this show kind
5:09
Speaker 6: of Expectations versus Reality because a lot of people go
5:14
Speaker 6: into the dental insurance discussion and they receive dental insurance
5:19
Speaker 6: and they expect it to behave like their medical insurance does. Because,
5:24
Speaker 6: like you said, you're you're in the process of getting
5:26
Speaker 6: people signed up for these different writers and the dental
5:30
Speaker 6: is an add on type of thing a lot of
5:32
Speaker 6: times to a medical So from the subscriber's standpoint, from
5:36
Speaker 6: the patient's standpoint, there, I say, okay, I've got medical insurance,
5:39
Speaker 6: I've added dental to it. So they all must be
5:41
Speaker 6: the same, you know. They just kind of puts in
5:42
Speaker 6: their head like it all works the same way, but
5:44
Speaker 6: it's totally different.
5:45
Speaker 3: But alright, paid my deductible. Now you paid your deductible
5:48
Speaker 3: for your medical insurance.
5:49
Speaker 6: Yeah, And it gets so frustrating because then you're there
5:52
Speaker 6: in the office and like, oh, I just signed up
5:54
Speaker 6: for this insurance and you know, they told me it's
5:56
Speaker 6: going to be you know, I got all this coverage,
5:57
Speaker 6: and they told you about your medical coverage. The dental
6:00
Speaker 6: coverage is a whole nother animal. Again, So just to
6:03
Speaker 6: give a quick overview and a disclaimer, doctor Henley and
6:07
Speaker 6: I are dentists. We are not insurance professionals like we
6:12
Speaker 6: because we employ people in our offices to be the experts,
6:16
Speaker 6: which do a great job. But we're the ones on
6:18
Speaker 6: the radio right now, so I've got to try to.
6:21
Speaker 4: Disclaimer.
6:23
Speaker 6: I know a lot, but yeah, so there are again,
6:26
Speaker 6: as he was saying, a lot of different nuances to it.
6:29
Speaker 6: But nonetheless, yes, we're at the beginning of the year.
6:33
Speaker 6: And first of all, with dental insurance, it seems that
6:36
Speaker 6: most policies, most renew January one, but there are some
6:41
Speaker 6: that also renew in July. So that's the number one
6:44
Speaker 6: thing to figure out with your dental insurance is that
6:47
Speaker 6: you need to know when that rolls over the policy
6:51
Speaker 6: does what does that mean? That means you have a
6:53
Speaker 6: fresh amount of insurance dollars that you can use. Then
6:57
Speaker 6: the question is how much of the how many dollars
7:00
Speaker 6: do you have with insurance to use, and what are
7:02
Speaker 6: the limitations and what are the coverages of them, Because
7:06
Speaker 6: with medical insurance it's many times, and again that's different
7:09
Speaker 6: with everybody, but a lot of times you pay, you know,
7:13
Speaker 6: a copay or a deductible, or you pay a certain amount,
7:17
Speaker 6: and then once you pay up to a certain amount,
7:19
Speaker 6: then the insurance covers the rest.
7:22
Speaker 3: Right.
7:22
Speaker 7: So if it's you know, let's say you.
7:25
Speaker 6: Have a like a two thousand dollars deductibly, pay to
7:27
Speaker 6: two thousand dollars for the year, and then the insurance
7:30
Speaker 6: will pay. If you have a medical bills of one
7:32
Speaker 6: hundred thousand dollars, they'll pay their remainder.
7:34
Speaker 2: Right.
7:34
Speaker 3: Yeah, Like I had a cat scan and a couple
7:36
Speaker 3: other things last year. I met my my policy maximum,
7:38
Speaker 3: and so after that it was like, you know, your
7:40
Speaker 3: insurance is paid for it.
7:41
Speaker 7: Yeah, you're like, oh, let me get others.
7:44
Speaker 3: Get all the prodders. Might as well get them before
7:46
Speaker 3: the end of the year.
7:47
Speaker 7: Right.
7:47
Speaker 6: So that's and that's what a lot of patients expect
7:50
Speaker 6: from their dental insurance. But in fact it's reverse, it's
7:53
Speaker 6: the opposite exactly. It's Yeah, so the dental insurance has
7:58
Speaker 6: a maximum amount that they will pay, not that you
8:02
Speaker 6: will pay, but the maximum amount that they will pay,
8:05
Speaker 6: and generally that's fifteen hundred dollars right now, it seems
8:08
Speaker 6: to be maybe maybe a lot of times it's one
8:10
Speaker 6: thousand dollars. Sometimes I've seen maybe two or three thousand
8:15
Speaker 6: dollars in very rare plans. So you can think of
8:19
Speaker 6: it that way, to say, you know, from my dental insurance,
8:22
Speaker 6: I have each year around fifteen hundred dollars. Let's say,
8:27
Speaker 6: if that's the average maximum amount that they're going to
8:30
Speaker 6: pay on my behalf any other expenses that I have
8:33
Speaker 6: in the office will come out of the patient's pocket. Basically,
8:38
Speaker 6: Now you got to start thinking. Some listeners are maybe thinking, well,
8:43
Speaker 6: I pay I pay one hundred dollars a month for
8:45
Speaker 6: this dental insurance. If they're only going.
8:48
Speaker 4: To math is not math.
8:51
Speaker 6: If they're gonna pay fifteen hundred dollars you know, a
8:54
Speaker 6: year maximum, then if I have, if I used all
8:58
Speaker 6: of it, maybe I save a couple under you know.
9:01
Speaker 6: But a lot of people don't use all of it.
9:02
Speaker 6: And so I encourage patients to understand that. I say,
9:05
Speaker 6: you know that some patients come and say what insurance
9:07
Speaker 6: should I get? I say, well, they're all pretty similar,
9:10
Speaker 6: but make sure that you're not paying more than they're
9:13
Speaker 6: going to ever pay out, you know, And that happens sometimes,
9:16
Speaker 6: so and just to use that knowledge to budget, even
9:21
Speaker 6: if it's fifty dollars a month, but they aren't going
9:23
Speaker 6: to pay too much out and you're not really making
9:26
Speaker 6: that much, you know. On the other end of it,
9:28
Speaker 6: you know, it might be a decision that you make
9:30
Speaker 6: to say, you know, instead of getting that insurance, I'm
9:33
Speaker 6: going to put one hundred dollars a month in a
9:35
Speaker 6: health savings account, because health savings accounts can use at
9:38
Speaker 6: the office at dental offices as well, which a lot
9:41
Speaker 6: of patients may not realize that either, And that's money
9:44
Speaker 6: that they have but built up over the year at their.
9:49
Speaker 3: I had an HSA for two years before I realized
9:50
Speaker 3: that I could pay for my dental bill with it.
9:52
Speaker 8: I was like, wait a minute, this makes it a
9:54
Speaker 8: lot easier. I thought it was just for the hospital,
9:55
Speaker 8: right and for real? Yeah, and so yeah, you can
9:58
Speaker 8: use that for dental And a lot of of people
10:00
Speaker 8: have those accounts that that their employers offer them and
10:04
Speaker 8: then it comes to the end of the year and
10:06
Speaker 8: it's sometimes if you don't use it, the money's gone
10:09
Speaker 8: and then you could have used it for your dental bill.
10:11
Speaker 7: So so that's something else. So that's how they would pay.
10:15
Speaker 4: Most most HSA's rollover single.
10:18
Speaker 3: Yeah, no rollert. But but what you mentioned there is
10:20
Speaker 3: actually what I started doing. It makes complete sense. Instead
10:23
Speaker 3: of paying your seventy eight dollars a month for dental
10:27
Speaker 3: insurance that that caps at about fifteen hundred dollars, you
10:30
Speaker 3: know you can you can make that same investment into
10:33
Speaker 3: your HSA. And the way our hs HSA is it's
10:36
Speaker 3: attached to a to A to an index where you
10:39
Speaker 3: can invest in mutual funds and you actually make profit
10:42
Speaker 3: off of what you have in your HSA and keep
10:44
Speaker 3: so much cash. I've made money on my HSA this
10:46
Speaker 3: year that has more than made good for the shortfall
10:50
Speaker 3: that I would have realized otherwise. I mean it was
10:52
Speaker 3: maybe it's threating a needle some years, but it worked
10:53
Speaker 3: great for me this year. And that's sometimes a better
10:56
Speaker 3: deal for folks, especially if they need to get like
10:57
Speaker 3: dental work done, or if they have like problems that
11:01
Speaker 3: are persistent year after year, or they have a large
11:04
Speaker 3: scale things they need to attack, it might work a
11:06
Speaker 3: little better for him. Honestly, Yeah, for sure.
11:08
Speaker 6: So then that's the other element to it is what
11:11
Speaker 6: type of work are you needing done? If you're going
11:14
Speaker 6: to be if you have generally good dental health, you're
11:17
Speaker 6: keeping up on your cleanings. A lot of times dental
11:20
Speaker 6: insurance works really well for those patients because they're coming
11:23
Speaker 6: in regularly for their cleaning, might have a filling here
11:25
Speaker 6: or there, maybe a crown would be the big expense
11:27
Speaker 6: that they would have. That's who I think, you know,
11:30
Speaker 6: the dental insurance really can make sense for and work
11:33
Speaker 6: for well, because again according to each plan. A lot
11:37
Speaker 6: of plans include two cleanings a year, so you're paying
11:41
Speaker 6: your premium every month, but when you come to the
11:46
Speaker 6: office then you don't have to pay out for your cleaning.
11:49
Speaker 7: At that time.
11:50
Speaker 6: So that's that's a benefit you know you can get,
11:52
Speaker 6: but that amount from your cleaning many times takes away
11:55
Speaker 6: from that maximum that the pay that the insurance will
11:58
Speaker 6: pay for the year. You have to kind of calculate
12:01
Speaker 6: that as well. But again there are are nuances to that.
12:04
Speaker 6: But then the question is if you're going to the
12:08
Speaker 6: right office as well. So that's another real big caveat
12:13
Speaker 6: that the insurances cause a lot of confusion with is
12:17
Speaker 6: We'll have patients that come in and they expect us
12:21
Speaker 6: to be what's what they call a preferred provider or
12:24
Speaker 6: on the insurance list, and sometimes those lists are not
12:28
Speaker 6: accurate and it varies, you know, depending on the dental
12:32
Speaker 6: office's choice of participation that year or not, and when
12:36
Speaker 6: they come in. Some that can determine how much the
12:40
Speaker 6: insurance will pay that specific office. Some insurances say, if
12:44
Speaker 6: you don't go to someone on our list, we will
12:46
Speaker 6: pay nothing to that office. Others say we'll pay a
12:50
Speaker 6: little bit less. Others say it doesn't matter, we'll pay
12:52
Speaker 6: the same amount. So that's another thing that a patient
12:55
Speaker 6: has to really pay attention to as they go as
12:58
Speaker 6: they make the decision what office to go to. Related
13:00
Speaker 6: to their insurance exactly.
13:02
Speaker 5: And sometimes insurance carriers have different plans between different companies,
13:06
Speaker 5: oh for sure.
13:07
Speaker 4: So if there's a big hospital group.
13:09
Speaker 5: In this area that has a certain insurance and then
13:12
Speaker 5: there's a small business that has that same insurance, it
13:14
Speaker 5: might have totally different packages, different offerings to their employees.
13:18
Speaker 5: And so we might have back to back patients with
13:20
Speaker 5: the same quote unquote insurance, and then we try to
13:23
Speaker 5: provide that we will provide the exact same procedure and
13:28
Speaker 5: we'll get different monies back from the insurance companies. It's
13:32
Speaker 5: kind of wild trying to navigate that.
13:34
Speaker 3: Before my mom retired, she was an office manager and
13:37
Speaker 3: an insurance builler for a doctor for forty years or
13:39
Speaker 3: whatever it was. But that was really everybody kind of
13:43
Speaker 3: thought my mom might work through retirement a little bit,
13:45
Speaker 3: like semi retire, still work a little bit or whatever.
13:47
Speaker 3: It got to the point with all of this stuff
13:49
Speaker 3: where it's just hard for her to do her job
13:51
Speaker 3: because like, payments weren't matching up. Why are you giving
13:53
Speaker 3: me this? She just quit. She was just like I'm done.
13:56
Speaker 3: She was just done with it. She just didn't want
13:59
Speaker 3: to deal with it anymore. And then the doctors that
14:00
Speaker 3: she worked for got so frustrated trying to to uh
14:04
Speaker 3: replace her, they just decided to retire early. They just
14:10
Speaker 3: we can't figure it out either, so never mind. So
14:13
Speaker 3: so I have empathy, just like secondhand empathy. I understand
14:16
Speaker 3: what you and your office must go through. It's not
14:18
Speaker 3: you know a lot of times people think, well the
14:20
Speaker 3: doctors that they're the ones that control you. Guys can't
14:22
Speaker 3: control any of that. Yeah, it's completely not in your
14:24
Speaker 3: in your coordinate.
14:25
Speaker 6: And also was frustrating to the patients. I feel so
14:27
Speaker 6: badly for them because they've been in their minds sold
14:30
Speaker 6: a false bill of goods. Not necessarily, I mean, it's
14:33
Speaker 6: just not what they expected expectations versus reality, and and
14:37
Speaker 6: we're they're trying to explain it to them. And I
14:39
Speaker 6: can just understand how they can get frustrated with us
14:41
Speaker 6: because we're the we're the messenger at the time, and
14:44
Speaker 6: they want us to do something. But but really, the
14:46
Speaker 6: insurance all they'll do. We reach out to them and
14:49
Speaker 6: they give us information. We can't change anything about their policy,
14:53
Speaker 6: anything about their coverages. We can't change a code to
14:57
Speaker 6: make it work somehow, you know, the patients expect yes,
15:00
Speaker 6: to do a lot.
15:00
Speaker 4: Please commit fraud.
15:01
Speaker 5: I've been asked that before, Please commit fraud, but they
15:05
Speaker 5: asked me to do something that.
15:08
Speaker 7: We're not going.
15:10
Speaker 3: Can't you just do it this way? You know that
15:12
Speaker 3: would work for everybody.
15:13
Speaker 6: And really it just it works so much better when
15:16
Speaker 6: the patients reach out to the to their insurance because
15:18
Speaker 6: it really it's another relationship that's hard to comprehend many times.
15:25
Speaker 6: But truthfully, if you sign up for a plan, even
15:28
Speaker 6: if it's through your employer, the agreement with that insurance company,
15:32
Speaker 6: it's not between the dental office and the insurance company.
15:35
Speaker 6: It's between the patient and the insurance company. So every
15:37
Speaker 6: time we reach out to the insurance we are the middleman.
15:41
Speaker 6: We're the third party that they can't give us certain information.
15:44
Speaker 6: But when the subscriber, when the patient reaches out and
15:46
Speaker 6: talks to them, they get a lot further than we do.
15:49
Speaker 6: So sometimes we have to work with the patients there
15:51
Speaker 6: say you know, hey, I understand this is very frustrating.
15:53
Speaker 6: We want to help you, We want to provide you
15:55
Speaker 6: the service, but we also want don't want you to
15:57
Speaker 6: be to expect the insuran to cover something they're not,
16:01
Speaker 6: so please talk to.
16:02
Speaker 3: Them about it always the bridesmaid, you know, and you
16:05
Speaker 3: guys do a great job when you break that stuff down,
16:07
Speaker 3: says I'm a patient, I've seen this before. You give
16:10
Speaker 3: the a print out that shows like if there's cost options,
16:14
Speaker 3: you have the options that are on there, and then
16:16
Speaker 3: you have what the insurance will and won't pay, what
16:17
Speaker 3: the expectations are, what to do now, and all that stuff.
16:20
Speaker 3: You make it as easy as you possibly can. But
16:22
Speaker 3: on the patient end, it is easier or it does
16:24
Speaker 3: make it better for the patient if you're aware of
16:26
Speaker 3: how your insurance works, how much you're want to be
16:28
Speaker 3: able to get off of it, what procedures, because the
16:30
Speaker 3: dental office might know, but it helps, or they might learn,
16:33
Speaker 3: but it helps if you know what's going on, so
16:35
Speaker 3: you can help make some of these decisions. And it's
16:37
Speaker 3: never good to slough off all your agency to somebody else.
16:41
Speaker 3: You probably shouldn't.
16:42
Speaker 6: And then even with as much as we do in
16:44
Speaker 6: our staff does an amazing job and trying to provide
16:47
Speaker 6: all this information to our patients, but even then they're
16:51
Speaker 6: relying on information that the insurance company tells our team
16:54
Speaker 6: at the time we formulate the estimate on the cards.
16:59
Speaker 6: That says this is only you never know until you
17:01
Speaker 6: send it off to the insurance what they really will pay.
17:04
Speaker 6: Sometimes we even pre authorize and they say, yes, this
17:06
Speaker 6: is how much we'll pay. We send it off, it
17:08
Speaker 6: comes back Nope, we're not gonna pay anything.
17:11
Speaker 7: Like what are you talking about? And of course the
17:12
Speaker 7: patient's mad. We're mad.
17:14
Speaker 6: We did everything that we could. But then when the
17:16
Speaker 6: rubber meets the road with the actual submission, the insurance
17:20
Speaker 6: company has some some little fine print that changes something,
17:24
Speaker 6: and you know it's it's it's very frustrated.
17:27
Speaker 5: Just this last week, I had this crazy situation where
17:30
Speaker 5: I sent off for a pre authorization for a bridge.
17:32
Speaker 5: A bridge is two crowns linked together. Right, It's like two.
17:36
Speaker 4: Crowns that have a link between them.
17:37
Speaker 5: That's that's a bridge, right kind of Well, the insurance
17:41
Speaker 5: approved the pontic or the floating part that replaced the tooth,
17:45
Speaker 5: but not the abutment parts, the actual crown parts that
17:47
Speaker 5: attached to the teeth. It's like approving the roadway of
17:51
Speaker 5: a bridge, but not the actual like towers that support it.
17:54
Speaker 5: It made no sense, and so we called the insurance like.
17:56
Speaker 4: Why is this?
17:57
Speaker 5: They didn't know why, Like the age on the other hand, said,
18:00
Speaker 5: I've never seen this before. This is strange, So even
18:03
Speaker 5: they don't know what's happening sometimes, So that's what we.
18:05
Speaker 3: Have to deal with.
18:05
Speaker 7: Yeah, on daily Bak. It's a moving.
18:07
Speaker 3: Target and I know it's incredibly frustrating, but the bottom
18:10
Speaker 3: line is that's why you need someone a partner in
18:12
Speaker 3: the medical field that you work with and something along
18:14
Speaker 3: these lines. The Great Dental Group does a great job
18:16
Speaker 3: with that in helping you once you come through all
18:18
Speaker 3: this stuff to get the care that you need and
18:21
Speaker 3: whatever you need to do at that point to make
18:23
Speaker 3: sure that you're taking care of If you guys can
18:24
Speaker 3: help with that. If it's something that's major, you can
18:27
Speaker 3: help stage those things out. But that's some people that
18:30
Speaker 3: do it. But some people just need the education piece
18:31
Speaker 3: and they just need their cleanings, maybe a cavity field
18:33
Speaker 3: every once in a while or something like that. Whatever
18:36
Speaker 3: this situation is, you can kind of make your way
18:38
Speaker 3: through it and figure out how the insurance is going
18:40
Speaker 3: to work for you. And it should never be a
18:42
Speaker 3: barrier for you to pick up the phone, make a
18:43
Speaker 3: phone call and figure out what it is that you
18:45
Speaker 3: need to have done.
18:46
Speaker 6: Yeah, we're happy, happy to help and try to assist
18:48
Speaker 6: the patients in submitting the claims and figuring things out
18:52
Speaker 6: for him.
18:53
Speaker 3: For sure, I know that all of that could be confusing,
18:55
Speaker 3: but it is something that we need to make sure
18:56
Speaker 3: that you're aware of as you start to get into
18:59
Speaker 3: your twenty twenty five and you know, every I don't
19:01
Speaker 3: know if everybody does this, but I think most people
19:02
Speaker 3: look at their year and be like, Okay, what do
19:04
Speaker 3: I need to have done this year? Or at least
19:05
Speaker 3: when I get to this age, that's where I am. Okay.
19:07
Speaker 3: As a matter of fact, I have a colonoscophy this week.
19:09
Speaker 3: I can't wait.
19:10
Speaker 7: Yeah, figure out.
19:12
Speaker 3: I figure I need to be an example for my daughter.
19:16
Speaker 3: You know, we always tell her that she needs to
19:18
Speaker 3: you know, you need to go in and make sure
19:19
Speaker 3: to do this, and she's been great about it. But
19:21
Speaker 3: Daddy doesn't want to be the one that doesn't do
19:22
Speaker 3: the thing in his doctor tell you to do. So
19:24
Speaker 3: I'm we're making it trying to be a trying to
19:27
Speaker 3: be a show her the way it's done. Yeah, exactly.
19:31
Speaker 3: Beacon of other things we're going to talk about today.
19:33
Speaker 3: We want to talk a little bit about specialties within
19:35
Speaker 3: offices and how folks can tap into that and what
19:37
Speaker 3: that might mean at Greeb Dental Group and what those
19:40
Speaker 3: things might be able to help you with. We're going
19:42
Speaker 3: to have that discussion and more when we come back.
19:44
Speaker 3: You're welcome to lend your common sense to the conversation.
19:47
Speaker 3: If you want to give us a call this morning,
19:49
Speaker 3: you can three zero four three four two eight one
19:50
Speaker 3: three one three four two eight one three one. You
19:52
Speaker 3: can also send in a message on the text line
19:55
Speaker 3: the text line number three zero four none three five
19:57
Speaker 3: five zero zero eight three zero four non three five
19:59
Speaker 3: five zero zero eight. Will take a break and be
20:01
Speaker 3: back right after this. You're listening to ask the Expert
20:04
Speaker 3: this morning with Gharib Dental Group. Doctor Steven is here
20:06
Speaker 3: and doctor Carson is here. They have locations all over
20:10
Speaker 3: the Kanaf Valley, pocus Alt, Charleston, Cross Slain, Saint Aleans,
20:12
Speaker 3: Tays Valley, and Kanall City. We'll take a break and
20:14
Speaker 3: be back right after this. You're listening to ask the
20:16
Speaker 3: Expert with Greed Dental Group. Gharibdentalgroup dot com, g H
20:19
Speaker 3: A R E B. Greeb Dentalgroup dot com one five
20:22
Speaker 3: ad W c HS.
20:23
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21:23
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21:26
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21:29
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21:35
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Speaker 5: Boom boom boom, boom boom.
22:02
Speaker 3: Fifteen minutes until the top of the hour. You're listening
22:04
Speaker 3: to ask the expert of whs the word they're John
22:06
Speaker 3: T tuon right, Yeah, not bad, not bad. You're listening.
22:09
Speaker 3: I'm changing all these eventually this year. That's that's on
22:11
Speaker 3: my list. We've had the same uh comeback music for
22:14
Speaker 3: a little while now, so I'm gonna be there changing
22:16
Speaker 3: things a little.
22:17
Speaker 5: Bit in there for a long time too. I need
22:18
Speaker 5: to work on that. You could do it, doctor Stephen,
22:21
Speaker 5: that'd be great.
22:22
Speaker 8: What you'll mean just sing no Stephen whistle.
22:30
Speaker 3: Yeah, listen to ask the expert this morning. Grave Dental
22:32
Speaker 3: Group is in studio with us this morning. Doctor Stephen,
22:34
Speaker 3: doctor Carson is here. You can give us a call.
22:36
Speaker 3: Three zero four three four two eight one three one
22:38
Speaker 3: three zero four three four two eight one three one.
22:40
Speaker 3: That's our office line number. Now, uh, he was probably
22:43
Speaker 3: sick of its different yeah, yeah, but people are sick
22:45
Speaker 3: of the narrative. This this is all happened since you
22:47
Speaker 3: guys had your last show. When we started moving stuff
22:49
Speaker 3: in the moving studios there, you wouldn't believe the amount
22:53
Speaker 3: of wires in this place. So there's there's literally been
22:55
Speaker 3: thousands of feet of wire that we're just useless that
22:58
Speaker 3: we've had to just get out of here. But sometimes
23:00
Speaker 3: in removing wires, you remove stuff that was connected to
23:03
Speaker 3: things that one, yeah, and then there's some things you
23:06
Speaker 3: just can't reconnect until we get the studio back the
23:09
Speaker 3: other way. So our old hardware for the for the
23:12
Speaker 3: fifty eight fifty eight number, it's still there. You can
23:14
Speaker 3: call fifty eight fifty. We just can't get it to
23:16
Speaker 3: the studio. It's just because we move stuff around, we
23:18
Speaker 3: can't get it to the studio. So we can get
23:20
Speaker 3: our office line number here. So it's three four two
23:22
Speaker 3: eight one three one. You can tell Tracy that you
23:24
Speaker 3: want to be on air and they'll get you back
23:26
Speaker 3: to Ryan who's our producer and will get you in
23:29
Speaker 3: the air that way. So yeah, want one more step
23:31
Speaker 3: in a different number. I apologize for that. We'll get
23:33
Speaker 3: it fixed pretty soon, but it's it's not the worst
23:35
Speaker 3: and you're can get through to us that way. You
23:37
Speaker 3: can find out more about gree Dental Group. One mine
23:39
Speaker 3: is Greebdentalgroup dot com. That's g j r eb greeb
23:41
Speaker 3: Dentalgroup dot com. The phone number one one hundred great
23:43
Speaker 3: Care that will send you to the closest location near
23:45
Speaker 3: you in the Kanall Valley if you want to contact
23:48
Speaker 3: the Greed Dental Group. One of the great things to
23:50
Speaker 3: talk about the gree Dental Group with so many locations
23:52
Speaker 3: that around here. Of course, one of my favorite things
23:54
Speaker 3: that we always talk about is continuing education that you
23:57
Speaker 3: guys are so good at and the technology that you
23:59
Speaker 3: bring back here, but within not only collectively, but within
24:03
Speaker 3: each of your practice and things like that. Not only
24:05
Speaker 3: have all all of you all great dentists, but everybody
24:07
Speaker 3: does a little bit of something in their different offices.
24:11
Speaker 3: You have different specialties that exist. I know doctor Stephen,
24:14
Speaker 3: you're very proud of a lot of the aesthetic work
24:15
Speaker 3: that gets done in your various offices with helping folks out.
24:19
Speaker 3: It's really it's really nice to have so many different
24:21
Speaker 3: options because you have doctors that are interested in and
24:24
Speaker 3: are good at doing different things on top of being
24:26
Speaker 3: great dentists.
24:26
Speaker 4: Correct.
24:27
Speaker 5: I absolutely, I would say we're all somewhat of a
24:31
Speaker 5: super GP. We're all super general practitioners. We all do
24:35
Speaker 5: youroot canals, we all do extractions, most all of us
24:38
Speaker 5: do implants, but some of us have decided to kind
24:42
Speaker 5: of focus on a small niche of dentistry and kind
24:45
Speaker 5: of dive into that. So doctor Steven, I'll let you
24:48
Speaker 5: take it away with your aesthetics journey and you're going
24:50
Speaker 5: back to San Diego here in a couple months, which
24:53
Speaker 5: is really cool. But he is he is going really
24:55
Speaker 5: hard on the aesthetic approach. That's kind of a kind
24:58
Speaker 5: of a what's He's kind knocked out a part of
25:01
Speaker 5: his practice just to focus on that, and it's very
25:04
Speaker 5: impressive what he's able to do and the options he's
25:07
Speaker 5: able to provide patients that they would have to go
25:09
Speaker 5: to a bigger city to accomplish it.
25:12
Speaker 4: Many of these times.
25:13
Speaker 7: Yeah, well thank you, thanks for that.
25:14
Speaker 6: But as doctor Henley is saying and mentioning, it's worth
25:20
Speaker 6: noting the what dental specialties there are that are recognized
25:24
Speaker 6: specialties from the American Dental Association, because some patients come
25:29
Speaker 6: in and are confused, they say, well, are you an
25:31
Speaker 6: oral surgeon, are you a peridonis or are you a
25:34
Speaker 6: general dentist.
25:35
Speaker 7: So, just as a.
25:37
Speaker 6: Large overview legal disclaimer, yes you have a dentist if
25:43
Speaker 6: you operate and work on teeth, operate a dunal office,
25:45
Speaker 6: work on teeth in any way, you've gone to dental
25:47
Speaker 6: school and you've got your doctorate and dentistry right somehow,
25:50
Speaker 6: and so then there are additional there's additional training after
25:56
Speaker 6: that that you can go to a recognized specialty training
25:59
Speaker 6: and become many different things. There's an oral surgeon that
26:03
Speaker 6: mainly extract teeth and a lot of implants and wisdom
26:07
Speaker 6: teeth and all this that you go, Yeah, they have
26:10
Speaker 6: a very broad scope of things they can do, but
26:15
Speaker 6: they're not the ones you go to to get your
26:16
Speaker 6: regular cleanings and get fillings the right. So that's what
26:19
Speaker 6: a general dentist is. As you go there, you get
26:23
Speaker 6: your cleanings done, you get your your fillings, crowns, and
26:25
Speaker 6: you know your your overall family dental work. They're done
26:29
Speaker 6: there and that's what many of us are. And then
26:32
Speaker 6: oral surgeries one specialty. Periodontics we go and do specific
26:37
Speaker 6: gum surgery. There's endodontics, the root canal treatments, pedodontists that
26:42
Speaker 6: work only on children. There's pathologists that study, you know,
26:48
Speaker 6: tumors and microscopic sections of of of oral tissues. Many
26:56
Speaker 6: different specialties. I think there are twelve specials of one
26:59
Speaker 6: that that they focus in on more complex crown and
27:03
Speaker 6: bridge type of issues there too, So I've missed a couple,
27:07
Speaker 6: but there's a lot of these specialties that you go
27:09
Speaker 6: and people can they only do that one thing that
27:11
Speaker 6: they've specialized in and that's what their offices is based around.
27:14
Speaker 6: Now us we have general dental offices and that's the
27:18
Speaker 6: beauty of dentistry is that you can do anything specialists
27:21
Speaker 6: to do as long as you do it as well
27:22
Speaker 6: as they do it. And so that's where we've gone
27:26
Speaker 6: to additional training to any of these specialty type procedures.
27:29
Speaker 6: We've gone to a lot of training to learn about
27:32
Speaker 6: and in practice with over the years now, Cosmetic dentistry,
27:35
Speaker 6: as doctor Henley was saying, is not technically a recognized specialty,
27:40
Speaker 6: but there are organizations out there that do provide training
27:45
Speaker 6: as if it was its own specialty, which is what
27:47
Speaker 6: I've pursued through the American Academy Cosmetic Dentistry and going
27:51
Speaker 6: through that certification process and knowing more about cosmetic dentistry.
27:57
Speaker 6: So that's where I've focused a lot of my thing
28:00
Speaker 6: time and efforts on and thankfully having great results there
28:03
Speaker 6: as well as with implantology with implants dental implants, there
28:06
Speaker 6: are other associations that focus in on just training on
28:10
Speaker 6: dental implants, and we've taken a lot of those continuing
28:12
Speaker 6: education courses as well. So, as doctor Henley was saying
28:16
Speaker 6: during your break, it's it's pretty unique and very advantageous
28:22
Speaker 6: for our patients that within our offices we have so
28:25
Speaker 6: many of our providers and doctors that have their own
28:29
Speaker 6: little niche in a niche in dentistry and is it
28:32
Speaker 6: niche It depends if you're from Texas or West Virginia.
28:36
Speaker 4: There it is.
28:39
Speaker 3: I grew up saying niche and then I got shamed
28:42
Speaker 3: into changing it to niche at some point in like
28:44
Speaker 3: my twenties or thirties or something.
28:47
Speaker 7: Yeah.
28:47
Speaker 3: Yeah, either way, we have smart listeners. Somebody will will
28:50
Speaker 3: text you and like, hey, your knucklehead, this is what
28:52
Speaker 3: it says, so feel free to do that. Please do
28:54
Speaker 3: threes are four five five none three five five eight.
28:59
Speaker 6: So so yeah, my thing is is cosmetics and implants.
29:03
Speaker 6: For the most part, Doctor Henley is doing more and
29:07
Speaker 6: more in sedation right now. That's he's gone to tons
29:10
Speaker 6: of training for to do a very significant sedation with patients.
29:14
Speaker 6: Would do some sedation in my office as well, but
29:16
Speaker 6: he does a little more with that. What else, doctor
29:20
Speaker 6: and l Run you were talking about the different things
29:22
Speaker 6: in our office.
29:23
Speaker 5: So Doctor Scarberry and Saint Albans, he's going through a
29:25
Speaker 5: lot of courses trying to more kind of thoroughly and
29:29
Speaker 5: comprehend sleep medicine, sleep dental medicine with some dental appliances
29:34
Speaker 5: that can help patients sleep with the help of a
29:38
Speaker 5: sleep physician. So that's kind of what he's kind of
29:42
Speaker 5: kind of chipping away some of his practice to start
29:44
Speaker 5: heading into that because we don't really have that in
29:46
Speaker 5: this area as much as if you had.
29:49
Speaker 4: You don't really have.
29:50
Speaker 5: The quote unquote mini specialists that you might have in
29:53
Speaker 5: like a bigger city. Another brand new specialty is dental
29:58
Speaker 5: an caesiology that came out maybe two years ago now,
30:01
Speaker 5: and those are people that only sedate the patient. So
30:04
Speaker 5: they might bring their own equipment and come into your
30:08
Speaker 5: practice and sedate a patient.
30:09
Speaker 3: Wow, really you do it.
30:11
Speaker 4: We don't have I don't think we have a single
30:12
Speaker 4: one in this state. I don't know for sure. But
30:14
Speaker 4: in bigger cities they have that. I have friends that
30:16
Speaker 4: bring them in.
30:17
Speaker 5: These specialists come in and sedate patients for them. But
30:21
Speaker 5: we're not going to have that here, and so you
30:22
Speaker 5: kind of have to go out and do the training
30:24
Speaker 5: yourself so that you can do that safely and effectively.
30:29
Speaker 4: But doctor Gunter, who's one of our.
30:32
Speaker 5: Amazing associates, she did a fellowship in a mini fellowship
30:37
Speaker 5: in pathology. She's not pathologist, but she has some training.
30:40
Speaker 5: So she's one of those people that we can text
30:42
Speaker 5: and say, hey, I just saw this, what do you
30:44
Speaker 5: think I should do? And then she will give the
30:47
Speaker 5: she'll kind of give us some guidance of yeah, you
30:48
Speaker 5: need to cut this out so it's a specialist, or hey,
30:51
Speaker 5: I think it's fine, let's watch it. So we have
30:53
Speaker 5: people that kind of decided to kind of cut out
30:57
Speaker 5: parts of their practice to focus very thoroughly on certain
31:00
Speaker 5: practical parts of dentistry that help us as a group
31:03
Speaker 5: effectively treat our patients, which I don't think you really
31:06
Speaker 5: find that often.
31:07
Speaker 7: That's right, that's right.
31:08
Speaker 6: And doctor Gunter also has the ability to sedate go
31:11
Speaker 6: to the hospital, yes, the hospital dentistry, which is really
31:14
Speaker 6: great for especially patients that children that need a lot
31:18
Speaker 6: of work done need to go to the hospital and
31:20
Speaker 6: be sedated to do that under you know, in an
31:23
Speaker 6: operating room setting. Also patients with special needs, so we
31:27
Speaker 6: have different options with her in that arena as well.
31:31
Speaker 5: Doctor Kayla with with with the TMG and to pormandular disease.
31:36
Speaker 5: She's she's gone to some some mini residencies in that regard.
31:40
Speaker 4: So she's one of those people.
31:42
Speaker 5: She's one of those lovely people that whenever I have
31:45
Speaker 5: a problem with the patient that has joint pain in
31:47
Speaker 5: their jaw, I will shoot her at text and say, hey,
31:50
Speaker 5: is this a good patient to send you? And she'd
31:51
Speaker 5: be like, send them my way, I'll take care of them.
31:53
Speaker 4: So it's good to have that.
31:54
Speaker 3: And the great thing about that is is although these
31:57
Speaker 3: are are specialists categories that the education is going on,
32:02
Speaker 3: it makes it more accessible. It makes the information more accessible.
32:04
Speaker 3: You don't have to go to a special office or
32:06
Speaker 3: make a special polly, I mean to make that more collective.
32:08
Speaker 3: Common knowledge is only a benefit not only to you guys,
32:10
Speaker 3: because it makes you more nimble and be able to
32:12
Speaker 3: treat a patient, but for the patient, it's a huge
32:14
Speaker 3: benefit to have that knowledge more accessible to people that
32:17
Speaker 3: you have access to.
32:18
Speaker 6: And as many of the listeners I'm sure have experienced
32:22
Speaker 6: in our area, it is sometimes it's hard to get
32:25
Speaker 6: into a specialist, especially a dental specialist, and a timely
32:28
Speaker 6: fashion sometimes and we just have a lot of need
32:30
Speaker 6: and not that many providers to spread that out. So
32:34
Speaker 6: that's where we've tried to help. We do all this
32:37
Speaker 6: to help our patients, yeah, you know, and fill that gap. Yeah,
32:40
Speaker 6: And that way we can we may not need to
32:43
Speaker 6: have a patient wait four months to go in. Yeah,
32:45
Speaker 6: there were a certain procedure when we can get it
32:47
Speaker 6: done ourselves a lot quicker.
32:48
Speaker 3: It's obviously dealing with the other end. But with my colonosopy,
32:51
Speaker 3: it was delayed like five months, you know, because in
32:53
Speaker 3: a tree situation. It's only precautionary. I didn't have any
32:56
Speaker 3: reason to go. It's just because I'm fifty in my
32:57
Speaker 3: doctors that you better start doing this. So they just
32:59
Speaker 3: push me way down because there because there's the narrow
33:02
Speaker 3: amount of people that actually offer the service around here,
33:05
Speaker 3: it's actually found kind of swat.
33:06
Speaker 6: And also, to be very clear, I mean our specialists
33:08
Speaker 6: in the area we have we're very fortunately well, yeah,
33:10
Speaker 6: great general specialists that we have wonderful relationships with, and
33:13
Speaker 6: we all so doctor Henley's just mentioning, you know, they'll
33:15
Speaker 6: we'll call each other on the phone say hey, what
33:16
Speaker 6: do you think about this?
33:17
Speaker 7: What do you like that?
33:18
Speaker 6: Let's let's organize how we can best serve the station.
33:20
Speaker 6: So so yeah, we're very fortunate to have that great
33:24
Speaker 6: relationship a small dental community in our area that we
33:27
Speaker 6: can all kind of lean on each other when we
33:29
Speaker 6: need to.
33:30
Speaker 3: Over the years, this show may be more than any
33:32
Speaker 3: other expert show that I set in on, has changed
33:34
Speaker 3: the way that I perceive people, sometimes not in a
33:37
Speaker 3: bad way, but like I would never like have noticed,
33:40
Speaker 3: like you know, the chick lit teeth. I remember the
33:42
Speaker 3: very first time you describe someone who having overly white teeth.
33:45
Speaker 3: It's chick. It was such a visceral reaction that I
33:47
Speaker 3: had in my head. It's like I see it all
33:48
Speaker 3: the time now when I see somebody that had the
33:50
Speaker 3: two white teeth or whatever. But when you were talking
33:52
Speaker 3: about the aesthetics a minute ago, and I remember now
33:55
Speaker 3: this was right around Christmas, I was like, I got
33:57
Speaker 3: to talk to Doc Agrieve about this. I saw a
33:59
Speaker 3: waiter at a restaurant that we were in, and this
34:01
Speaker 3: it must have been in at home thing that he
34:02
Speaker 3: was using, because the bottom half of his teeth were
34:05
Speaker 3: really white, and the top half looked like, I mean,
34:08
Speaker 3: probably not terrible, but in contrast, it looked terrible because
34:11
Speaker 3: it looked like he basically was sporting a two tone tooth,
34:13
Speaker 3: and it was all the way around, not his bottom teeth,
34:15
Speaker 3: but just his top teeth, like he had one of
34:17
Speaker 3: those things and he like left it in too long
34:19
Speaker 3: to like bleach his teeth or something. I don't know
34:21
Speaker 3: what was going on, but it was to me anyway,
34:23
Speaker 3: it was highly distracting when you're looking up at somebody,
34:26
Speaker 3: you know, making your order or whatever it is, and
34:28
Speaker 3: they have these weird little white tints like he like
34:31
Speaker 3: he's stuck the top of his teeth into like a
34:33
Speaker 3: white paint or so. It was just like a white
34:35
Speaker 3: stripe around the bottom of his teeth, super distracting. It
34:38
Speaker 3: was so I can't imagine that it was on purpose.
34:41
Speaker 3: Maybe it was a cosmetic thing. I don't know. A
34:43
Speaker 3: little bit. Yeah, I was like doctor Greef would be like,
34:45
Speaker 3: what's going on here? Because it looks really weird?
34:48
Speaker 4: To forget it?
34:49
Speaker 3: Yeah, but that does go back to it. And although
34:51
Speaker 3: it's not necessarily what we were talking about this morning,
34:53
Speaker 3: you do have to be careful when you're trying to
34:55
Speaker 3: maybe cut costs or find an easier way to do something,
34:58
Speaker 3: because you might get an at home home kit that
35:00
Speaker 3: does that it gives you zebra teeth.
35:02
Speaker 7: Who knows that's true.
35:04
Speaker 4: I've never heard that. I'm going to take that zebra teeth.
35:07
Speaker 3: Well, speaking of too, since we have two minutes left,
35:09
Speaker 3: I'm going to take a moment to ask a personal question.
35:12
Speaker 3: My kid has shark teeth, So she has double rows
35:15
Speaker 3: all along the bottom of the bottom of her mouth.
35:18
Speaker 3: Right now, her teeth are a little wobbly, her main
35:21
Speaker 3: teeth are a little but they're not coming out.
35:23
Speaker 4: Man.
35:24
Speaker 3: And uh and I don't know how much longer that
35:26
Speaker 3: I should give them.
35:27
Speaker 7: Yeah, she said she's six, she's six. Yeah, that's about
35:29
Speaker 7: the age. Yeah.
35:30
Speaker 6: So what can happen many times is the adult teeth
35:33
Speaker 6: come in behind the baby teeth, and then what happens
35:36
Speaker 6: there is a lot of times it it kind of
35:38
Speaker 6: wedges that baby tooth against the bone and the new tooth,
35:42
Speaker 6: so it actually the teeth get a little bit loose,
35:45
Speaker 6: and then as those permanent teeth come up behind, they
35:47
Speaker 6: tighten again because they're putting pressure against them. And the
35:51
Speaker 6: way we've been designed is that the the baby tooth
35:54
Speaker 6: gets resorbed by the adult tooth as the adult tooth
35:58
Speaker 6: comes in right underneath it. But in her case, the
36:01
Speaker 6: tooth is coming in to the tongue side, so it's
36:04
Speaker 6: coming up the side of it right, and it's not
36:06
Speaker 6: resorbing that root away. So unfortunately, in many cases like that,
36:12
Speaker 6: the dentist has to help those teeth get out of there,
36:14
Speaker 6: get out of the way, and it's probably about time
36:16
Speaker 6: to do that.
36:17
Speaker 7: From the sounds of it. She's not gonna be happy.
36:20
Speaker 3: She's not gonna be happy at all. Have great, I know,
36:24
Speaker 3: I know, yeah, oh yeah, I know.
36:25
Speaker 7: I know that.
36:26
Speaker 3: I'm very glad that that I know you guys. She
36:30
Speaker 3: she is not going to be happy about that one.
36:32
Speaker 3: But she's getting better about that stuff, so who knows.
36:33
Speaker 3: I'm gonna be able to reason with her a little
36:35
Speaker 3: bit with it. We'll see how it goes exactly. Good
36:39
Speaker 3: luck Dental Group. Let me give you the information one
36:41
Speaker 3: more time so you don't lose it. Grieve Dental Group Online,
36:44
Speaker 3: Grieve Dental Group dot com, h A R E E B.
36:46
Speaker 3: Griebdentalgroup dot com. The phone numbers one hundred Great Care
36:49
Speaker 3: whey hundred Great Care will take it to the closest
36:50
Speaker 3: location to you. Pocus how Charleston Cross Lane, Saint Almans
36:53
Speaker 3: Day's Valley or Kanall City, fourth Tuesday of every month,
36:56
Speaker 3: something around the holidays. A Grieve Dental Group is here
36:58
Speaker 3: every month to answer your dental questions and to point
37:01
Speaker 3: you in the right direction when it comes to dental services.
37:03
Speaker 3: One eight hundred Great Care is a number again in
37:05
Speaker 3: GREEB Dentalgroup dot com. Gentlemen, we'll see you back here
37:08
Speaker 3: in a month, all right, see you? Thanks? Wait sounds great.
37:10
Speaker 3: Thanks Thanks a lot everyone that's out for us. Dave
37:12
Speaker 3: Bounds up next on five AD w c HS the Boice.
37:14
Speaker 2: Of Charleston, w c h S A W two four
37:19
Speaker 2: three d r F M Charlestown at W two A
37:21
Speaker 2: three a Q Cross Lanes at w v RC Media Station.
37:26
Speaker 2: We're proud to live here too,