Strategies to supercharge guest communication

Host Planet: Airbnb, Holiday Let, and Vacation Rental Insights · May 2, 2024 · 35m

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Tyann Marcink Hammond – Touch Stay’s Queen of Guest Experience – is the special guest on today’s show.

Learn:

How to deal with guest expectations

How often you should communicate with guests

How great communications can help you get better reviews and more direct bookings

How to ask for a great review

The trends hosts and property managers need to be aware of

Offering the right upsells for your rental

Tyann picked Conrad O’Connell and BuildUp Bookings for her favourite brand, and gave Amber Erickson-Hurdle a special individual shout-out.

Special offer!

Use code HCH10 to get 10%…