Latest / The Government Technology Insider Podcast
Ep 91 - Government Customer Experience in the Modern Age
In today’s modern IT environment, rapid systemic change is an ideal that many strive for, but few achieve. This is doubly the case for federal agencies which often lack the lateral movements that their public sector counterparts may have. However, in today’s podcast, Government Technology Insider hears how agencies are overcoming operational issues to bring the next generation of government customer experience to their services.
“Federal agencies are recognizing and preparing to build the internal culture and the focus on the customer experience,” Teresa Weipert, General Manager and President…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.