Episode 251: Optimizing First Visits: Best Practices to Maximize New Client Retention with Seran Glanfield of Spring Three
What We Cover In This Episode:
Examples of ways you can optimize the very first visit by your clients [1:08]
What Seran says is the "low-hanging fruit" of building relationships [9:03]
Why is the first visit so crucial for retention [12:38]
Some of the things that can be done to make the first visit so memorable for the client [17:21]
How you can set the stage for optimizing retention by pairing a new client with a seasoned client [21:36]
Final tips and effective follow-up techniques to increase the retention rate at your studio [23:38]
Quotes:
"If you really want to have a solid business…
The skinny
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