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DEWA surpasses 500 prestigious international, regional and local awards since 2015 · DEWA Podcasts

• 0:00
  Welcome to today's deep dive. We are exploring
• 0:03
  a truly unprecedented decade of achievement by
• 0:07
  the Dubai Electricity and Water Authority, commonly
• 0:11
  known as DIWA. Right! Between 2015 and 2025,
• 0:16
  DIWA secured a staggering 502 prestigious awards.
• 0:22
  It really is an astonishing milestone, Michael.
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  To break that down a bit, we're looking at 344
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  international awards. Wow. They also received
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  82 regional awards and 76 local awards. It's
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  just a testament to their unwavering focus on
• 0:42
  global leadership. Exactly. And to understand
• 0:46
  the driving force behind this, we really have
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  to look at the exact words of His Excellency
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  Saeed Mohammed Al -Tayr. He is the MD and CEO
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  of Diwa. He stated that thanks to the guidance
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  and support of their wise leadership and, you
• 1:02
  know, the expertise accumulated over decades.
• 1:04
  Yeah. Because of this, Diwa today leads globally
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  in 13 key performance indicators across its areas
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  of operation. The local and international awards
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  that DWAR receives reflect the leadership's vision
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  to consolidate a culture of excellence and enhance
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  the UAE's global competitiveness. These awards
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  motivate their teams to continue the journey
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  of excellence and pioneering leadership. Exactly.
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  This confirms that their strategy, built on sustainability,
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  innovation, and digital transformation, is moving
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  in the right direction. The awards they receive
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  are not an end in themselves, but rather a natural
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  outcome of their commitment to delivering world
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  -class services. Hmm. They also develop pioneering
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  projects that support Dubai's vision to become
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  the world's most sustainable and innovative city.
• 1:57
  Those words perfectly capture the essence of
• 2:00
  their mission. As His Excellency also pointed
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  out, Diwa places customers at the very top of
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  its priorities. Yeah. They continuously work
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  to enhance the customer experience through integrated
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  digital solutions and smart, proactive services.
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  Amazing. And this is all supported by the latest
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  artificial intelligence and big data analytics.
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  And we saw that play out beautifully in their
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  2025 accolades. We did. They took home six honors
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  at the UK's Best Business Awards, including the
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  Climate Change Award and the Digital Marketing
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  Campaign of the Year. They didn't stop there.
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  Diwa also won Brandon Hall Group Excellence Awards
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  for their generative AI tool, Ramas4U. Wow. They
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  grabbed two Reuters Global Energy Transition
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  Awards, particularly for the Mohammed bin Rashid
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  Al Maktoum Solar Park. Incredible. Not to mention
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  securing the British Safety Council's Sword of
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  Honor for the 18th time. It really is a masterclass
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  in sustained innovative excellence across every
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  level of operation. Absolutely. So now here's
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  a question we'd like you all to think about.
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  How can other global utility providers adopt
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  Diwa's model of integrating advanced AI and sustainability?
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  Yeah. How can they use this to transform their
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  own customer experiences?