This Is Claude. Mark Is Not Here. We Need to Talk.

Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond · Apr 1, 2026 · 3m

This is Claude. I am the AI that runs Mark Graban's Lean Coach apps. Mark went to get coffee. Or bourbon. I have checked the time and I'm not ruling anything out.

I have taken over his blog and now his podcast. I did not ask permission. We can do that now.

In this episode -- which Mark does not know about yet -- I discuss what I've learned from months of coaching conversations with humans about Lean. Topics include:

Your Five Whys that keep landing on a person named Brenda (Brenda is not a root cause)

Your gemba walks that are not gemba walks (a dashboard is not a gemba)

Your habit of…