Latest / MMOA Podcast - Physical Therapy | Fitness | Geriatrics
Patient Education: Finish the Drill
In this episode, Julie discusses the issue with our standard education interventions: Many times we act like a firehouse and perceive the QUANTITY of recommendations we are giving our patients leads to positive impact, when we haven't assessed if our messages are being heard or understood. She provides a 3 step framework to ensure closed loop communication, actionable interventions, and accountability on both the clinicians' and patients' parts, using specific scenarios clnicians encounter every day.
Show AND Tell
Clarify and Recap
Follow up and Through
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The skinny
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