Episode 132: Mica Ashmore
In this episode of Innovation Overload, host Mica Ashmore, Operational Excellence Manager at Alterman, discusses integrating systems, process improvement, and cultural shifts to support the field employees who generate the company's revenue. The conversation explores digging to the root of issues, the role of human behavior and mentorship in shaping careers, and the importance of understanding the bigger picture of how the business works in order to grow strong teams.
The skinny
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