Latest / Business-First Creatives: Client Experience & Systems for Service Providers
How to Automate Client Communication Without Losing a High-Touch Photography Client Experience with Ina Jalil
What if automation didn’t make your client experience feel colder, but actually made it feel more personal? In this episode, I’m sitting down with Ina Jalil, a pet photographer who specializes in high-touch, full-service photography for dog lovers. When Ina joined my Email Like You Mean It live sprint, it became clear almost immediately that her business was the perfect example of something so many photographers wrestle with: how do you automate client communication when your process is deeply personal, intentional, and customized?
Ina walks us through how she built an in-person consultation…
The skinny
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