Latest / The Human Factor: Exploring the Intersection of Humanity, Technology, and Transformation
Episode 022 | S2E9 The Diagnostic Map: Why Transformation Fails at the Human Level
Imagine you are a physician and a patient walks into your office with four symptoms. Each symptom has a straightforward explanation on its own. But a physician who treats each one independently and never asks whether they are connected is not practicing medicine. They are practicing symptom management. And they are going to miss the diagnosis.
That is exactly what most organizations do when transformation stalls. They identify symptoms in isolation, resistance in one department, disengagement in another, communication breakdowns across leadership, and they treat each one as a separate problem…
The skinny
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